Dell XPS 15 Manual (108 Sider)

XPS 15

XPS 15XPS 15

Service Manual

Service ManualService Manual

Computer Model: XPS 15–9560

Computer Model: XPS 15–9560Computer Model: XPS 15–9560

Regulatory Model: P56F

Regulatory Model: P56FRegulatory Model: P56F

Regulatory Type: P56F001

Regulatory Type: P56F001Regulatory Type: P56F001

Notes, cautions, and warnings

Notes, cautions, and warningsNotes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make

NOTE: A NOTE indicates important information that helps you make NOTE: A NOTE indicates important information that helps you make

better use of your product.

better use of your product.better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or

CAUTION: A CAUTION indicates either potential damage to hardware or CAUTION: A CAUTION indicates either potential damage to hardware or

loss of data and tells you how to avoid the problem.

loss of data and tells you how to avoid the problem.loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage,

WARNING: A WARNING indicates a potential for property damage, WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

personal injury, or death.personal injury, or death.

Copyright

trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be

trademarks of their respective owners.

2016–12

Rev. A00

Contents

ContentsContents

Before working inside your computer...........................

Before working inside your computer...........................Before working inside your computer........................... 10

10

1010

Before you begin .....................................................................................10

Safety instructions...................................................................................10

Recommended tools.................................................................................11

Screw list................................................................................................. 12

After working inside your computer..............................

After working inside your computer..............................After working inside your computer..............................14

14

1414

Removing the base cover.............................................

Removing the base cover.............................................Removing the base cover............................................. 15

15

1515

Procedure................................................................................................15

Replacing the base cover............................................. 18

Replacing the base cover............................................. 18Replacing the base cover............................................. 18

Procedure................................................................................................ 18

Removing the battery (half-length)..............................19

Removing the battery (half-length)..............................19Removing the battery (half-length)..............................19

Prerequisites............................................................................................19

Procedure................................................................................................19

Replacing the battery (half-length)..............................

Replacing the battery (half-length)..............................Replacing the battery (half-length).............................. 21

21

2121

Procedure................................................................................................ 21

Post-requisites.........................................................................................21

Removing the battery (full-length)..............................

Removing the battery (full-length)..............................Removing the battery (full-length).............................. 22

22

2222

Prerequisites........................................................................................... 22

Procedure............................................................................................... 22

3

Replacing the battery (full-length)..............................

Replacing the battery (full-length)..............................Replacing the battery (full-length).............................. 24

24

2424

Procedure............................................................................................... 24

Post-requisites........................................................................................ 24

Removing the hard drive..............................................

Removing the hard drive..............................................Removing the hard drive..............................................25

25

2525

Prerequisites........................................................................................... 25

Procedure............................................................................................... 25

Replacing the hard drive..............................................

Replacing the hard drive..............................................Replacing the hard drive.............................................. 30

30

3030

Procedure............................................................................................... 30

Post-requisites........................................................................................30

Removing the solid-state drive (half-length)................

Removing the solid-state drive (half-length)................Removing the solid-state drive (half-length)................31

31

3131

Prerequisites............................................................................................ 31

Procedure................................................................................................ 31

Replacing the solid-state drive (half-length)............... 34

Replacing the solid-state drive (half-length)............... 34Replacing the solid-state drive (half-length)............... 34

Procedure............................................................................................... 34

Post-requisites........................................................................................ 34

Removing the solid-state drive (full-length)................

Removing the solid-state drive (full-length)................Removing the solid-state drive (full-length)................ 35

35

3535

Prerequisites........................................................................................... 35

Procedure............................................................................................... 35

Replacing the solid-state drive (full-length).................38

Replacing the solid-state drive (full-length).................38Replacing the solid-state drive (full-length).................38

Procedure............................................................................................... 38

Post-requisites........................................................................................38

Removing the speakers................................................

Removing the speakers................................................Removing the speakers................................................39

39

3939

Prerequisites........................................................................................... 39

Procedure............................................................................................... 39

4

Replacing the speakers.................................................

Replacing the speakers.................................................Replacing the speakers.................................................41

41

4141

Procedure................................................................................................ 41

Post-requisites.........................................................................................41

Removing the wireless card.........................................

Removing the wireless card.........................................Removing the wireless card......................................... 42

42

4242

Prerequisites........................................................................................... 42

Procedure............................................................................................... 42

Replacing the wireless card......................................... 44

Replacing the wireless card......................................... 44Replacing the wireless card......................................... 44

Procedure............................................................................................... 44

Post-requisites........................................................................................45

Removing the fans.......................................................

Removing the fans.......................................................Removing the fans....................................................... 46

46

4646

Prerequisites........................................................................................... 46

Procedure............................................................................................... 46

Replacing the fans.......................................................

Replacing the fans.......................................................Replacing the fans....................................................... 49

49

4949

Procedure............................................................................................... 49

Post-requisites........................................................................................49

Removing the heat-sink assembly............................... 50

Removing the heat-sink assembly............................... 50Removing the heat-sink assembly............................... 50

Prerequisites........................................................................................... 50

Procedure............................................................................................... 50

Replacing the heat-sink assembly................................

Replacing the heat-sink assembly................................Replacing the heat-sink assembly................................52

52

5252

Procedure............................................................................................... 52

Post-requisites........................................................................................52

Removing the memory modules...................................

Removing the memory modules...................................Removing the memory modules................................... 53

53

5353

Prerequisites........................................................................................... 53

Procedure............................................................................................... 53

5

Replacing the memory modules...................................

Replacing the memory modules...................................Replacing the memory modules................................... 55

55

5555

Procedure............................................................................................... 55

Post-requisites........................................................................................56

Removing the system board........................................

Removing the system board........................................Removing the system board........................................ 58

58

5858

Prerequisites........................................................................................... 58

Procedure............................................................................................... 59

Replacing the system board.........................................

Replacing the system board.........................................Replacing the system board.........................................62

62

6262

Procedure............................................................................................... 62

Post-requisites........................................................................................62

Removing the audio daughter-board............................

Removing the audio daughter-board............................Removing the audio daughter-board............................64

64

6464

Prerequisites........................................................................................... 64

Procedure............................................................................................... 64

Replacing the audio daughter-board............................

Replacing the audio daughter-board............................Replacing the audio daughter-board............................ 66

66

6666

Procedure............................................................................................... 66

Post-requisites........................................................................................66

Removing the coin-cell battery....................................

Removing the coin-cell battery....................................Removing the coin-cell battery.................................... 67

67

6767

Prerequisites........................................................................................... 67

Procedure............................................................................................... 67

Replacing the coin-cell battery....................................

Replacing the coin-cell battery....................................Replacing the coin-cell battery.................................... 69

69

6969

Procedure............................................................................................... 69

Post-requisites........................................................................................69

Removing the keyboard...............................................

Removing the keyboard...............................................Removing the keyboard............................................... 70

70

7070

Prerequisites........................................................................................... 70

Procedure............................................................................................... 70

6

Replacing the keyboard................................................73

Replacing the keyboard................................................73Replacing the keyboard................................................73

Procedure............................................................................................... 73

Post-requisites........................................................................................ 73

Removing the display assembly....................................

Removing the display assembly....................................Removing the display assembly....................................74

74

7474

Prerequisites........................................................................................... 74

Procedure............................................................................................... 74

Replacing the display assembly....................................

Replacing the display assembly....................................Replacing the display assembly....................................78

78

7878

Procedure............................................................................................... 78

Post-requisites........................................................................................ 78

Removing the power-adapter port...............................

Removing the power-adapter port...............................Removing the power-adapter port............................... 79

79

7979

Prerequisites........................................................................................... 79

Procedure............................................................................................... 79

Replacing the power-adapter port................................

Replacing the power-adapter port................................Replacing the power-adapter port................................81

81

8181

Procedure................................................................................................ 81

Post-requisites.........................................................................................81

Removing the antenna cover.......................................

Removing the antenna cover.......................................Removing the antenna cover....................................... 82

82

8282

Prerequisites........................................................................................... 82

Procedure............................................................................................... 83

Replacing the antenna cover....................................... 85

Replacing the antenna cover....................................... 85Replacing the antenna cover....................................... 85

Procedure............................................................................................... 85

Post-requisites........................................................................................85

Removing the display hinges........................................

Removing the display hinges........................................Removing the display hinges........................................86

86

8686

Prerequisites........................................................................................... 86

Procedure............................................................................................... 87

7

Replacing the display hinges........................................

Replacing the display hinges........................................Replacing the display hinges........................................ 89

89

8989

Procedure............................................................................................... 89

Post-requisites........................................................................................89

Removing the antenna module.....................................

Removing the antenna module.....................................Removing the antenna module.....................................90

90

9090

Prerequisites........................................................................................... 90

Procedure............................................................................................... 90

Replacing the antenna module.....................................

Replacing the antenna module.....................................Replacing the antenna module..................................... 92

92

9292

Procedure............................................................................................... 92

Post-requisites........................................................................................92

Removing the palm-rest assembly...............................

Removing the palm-rest assembly...............................Removing the palm-rest assembly............................... 93

93

9393

Prerequisites........................................................................................... 93

Procedure............................................................................................... 93

Replacing the palm-rest assembly...............................

Replacing the palm-rest assembly...............................Replacing the palm-rest assembly............................... 95

95

9595

Procedure............................................................................................... 95

Post-requisites........................................................................................95

BIOS overview.............................................................

BIOS overview.............................................................BIOS overview.............................................................96

96

9696

Entering the BIOS setup program........................................................... 96

Timing key sequences............................................................................. 96

System setup options............................................................................. 96

Clearing CMOS settings........................................................................ 103

Flashing the BIOS.................................................................................. 104

Boot menu.............................................................................................104

Boot menu enhancements.....................................................................104

Diagnostics.................................................................105

Diagnostics.................................................................105Diagnostics.................................................................105

8

Getting help and contacting Dell.................................107

Getting help and contacting Dell.................................107Getting help and contacting Dell.................................107

Self-help resources................................................................................107

Contacting Dell...................................................................................... 107

9

Before working inside your

Before working inside your Before working inside your

computer

computercomputer

NOTE: The images in this document may differ from your computer

NOTE: The images in this document may differ from your computer NOTE: The images in this document may differ from your computer

depending on the configuration you ordered.

depending on the configuration you ordered.depending on the configuration you ordered.

Before you begin

Before you begin Before you begin

1

1 1 Save and close all open files and exit all open applications.

2

2 2 Start

Start

Start Start Power

Power

Power Power Shut down

Shut down

Shut downShut downShut down your computer. Click → → .

NOTE: If you are using a different operating system, see the

NOTE: If you are using a different operating system, see the NOTE: If you are using a different operating system, see the

documentation of your operating system for shut-down instructions.

documentation of your operating system for shut-down instructions.documentation of your operating system for shut-down instructions.

3

3 3 Disconnect your computer and all attached devices from their electrical outlets.

4

4 4 Disconnect all attached network devices and peripherals, such as keyboard,

mouse, and monitor from your computer.

5

5 5 Remove any media card and optical disc from your computer, if applicable.

6

6 6 Close the display and turn the computer over.

Safety instructions

Safety instructionsSafety instructions

Use the following safety guidelines to protect your computer from potential damage

and ensure your personal safety.

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer. For more safety best

information that shipped with your computer. For more safety best information that shipped with your computer. For more safety best

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

WARNING: Disconnect all power sources before opening the computer

WARNING: Disconnect all power sources before opening the computer WARNING: Disconnect all power sources before opening the computer

cover or panels. After you finish working inside the computer, replace all

cover or panels. After you finish working inside the computer, replace all cover or panels. After you finish working inside the computer, replace all

covers, panels, and screws before connecting to the electrical outlet.

covers, panels, and screws before connecting to the electrical outlet.covers, panels, and screws before connecting to the electrical outlet.

CAUTION: To avoid damaging the computer, ensure that the work surface

CAUTION: To avoid damaging the computer, ensure that the work surface CAUTION: To avoid damaging the computer, ensure that the work surface

is flat and clean.

is flat and clean.is flat and clean.

10

CAUTION: To avoid damaging the components and cards, handle them by

CAUTION: To avoid damaging the components and cards, handle them by CAUTION: To avoid damaging the components and cards, handle them by

their edges, and avoid touching pins and contacts.

their edges, and avoid touching pins and contacts.their edges, and avoid touching pins and contacts.

CAUTION: You should only perform troubleshooting and repairs as

CAUTION: You should only perform troubleshooting and repairs as CAUTION: You should only perform troubleshooting and repairs as

authorized or directed by the Dell technical assistance team. Damage due to

authorized or directed by the Dell technical assistance team. Damage due to authorized or directed by the Dell technical assistance team. Damage due to

servicing that is not authorized by Dell is not covered by your warranty. See

servicing that is not authorized by Dell is not covered by your warranty. See servicing that is not authorized by Dell is not covered by your warranty. See

the safety instructions that shipped with the product or at

the safety instructions that shipped with the product or at the safety instructions that shipped with the product or at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

CAUTION: Before touching anything inside your computer, ground yourself

CAUTION: Before touching anything inside your computer, ground yourself CAUTION: Before touching anything inside your computer, ground yourself

by touching an unpainted metal surface, such as the metal at the back of

by touching an unpainted metal surface, such as the metal at the back of by touching an unpainted metal surface, such as the metal at the back of

the computer. While you work, periodically touch an unpainted metal

the computer. While you work, periodically touch an unpainted metal the computer. While you work, periodically touch an unpainted metal

surface to dissipate static electricity, which could harm internal

surface to dissipate static electricity, which could harm internal surface to dissipate static electricity, which could harm internal

components.

components.components.

CAUTION: When you disconnect a cable, pull on its connector or on its pull

CAUTION: When you disconnect a cable, pull on its connector or on its pull CAUTION: When you disconnect a cable, pull on its connector or on its pull

tab, not on the cable itself. Some cables have connectors with locking tabs

tab, not on the cable itself. Some cables have connectors with locking tabs tab, not on the cable itself. Some cables have connectors with locking tabs

or thumb-screws that you must disengage before disconnecting the cable.

or thumb-screws that you must disengage before disconnecting the cable. or thumb-screws that you must disengage before disconnecting the cable.

When disconnecting cables, keep them evenly aligned to avoid bending any

When disconnecting cables, keep them evenly aligned to avoid bending any When disconnecting cables, keep them evenly aligned to avoid bending any

connector pins. When connecting cables, ensure that the ports and

connector pins. When connecting cables, ensure that the ports and connector pins. When connecting cables, ensure that the ports and

connectors are correctly oriented and aligned.

connectors are correctly oriented and aligned.connectors are correctly oriented and aligned.

CAUTION: Press and eject any installed card from the media-card reader.

CAUTION: Press and eject any installed card from the media-card reader.CAUTION: Press and eject any installed card from the media-card reader.

Recommended tools

Recommended toolsRecommended tools

The procedures in this document may require the following tools:

• Phillips screwdriver

• Torx #5 (T5) screwdriver

• Plastic scribe

11

Screw list

Screw listScrew list

The following table provides the list of screws that are used for securing different

components to the computer.

Table 1. Screw list

Table 1. Screw listTable 1. Screw list

Component

ComponentComponent Secured to

Secured to

Secured toSecured to Screw type

Screw type

Screw typeScrew type Quantity

Quantity

QuantityQuantity Screw image

Screw image

Screw imageScrew image

Base cover Palm-rest

assembly

M2x3 T5 10

System badge Palm-rest

assembly

M2x8 2

Battery (half-

length)

Palm-rest

assembly

M2x4 4

Battery (full-

length)

Palm-rest

assembly

M2x4 7

Hard-drive

cage

Hard-drive

assembly

M2x4 4

Solid-state

drive (half-

length)

System board M2x3 1

Solid-state

drive

Solid-state

drive bracket

M2x2 1

Solid-state

drive (full-

length)

System board M2x3 1

Speakers Palm-rest

assembly

M2x2 4

Fan System board M2x4 4

12

Component

ComponentComponent Secured to

Secured to

Secured toSecured to Screw type

Screw type

Screw typeScrew type Quantity

Quantity

QuantityQuantity Screw image

Screw image

Screw imageScrew image

Heat-sink

assembly

System board M2x3 5/4

Display-cable

bracket

System board M2x2 1

System board Palm-rest

assembly

M2x4 5

Audio

daughter-

board

System board M2x3 2

Keyboard Palm-rest

assembly

M1.6x1.5 31

Display hinges Palm-rest

assembly

M2.5x5 6

Power-adapter

port

Palm-rest

assembly

M2x3 1

Antenna

module

Display

assembly

M2x4 4

13

After working inside your

After working inside your After working inside your

computer

computercomputer

CAUTION: Leaving stray or loose screws inside your computer may severely

CAUTION: Leaving stray or loose screws inside your computer may severely CAUTION: Leaving stray or loose screws inside your computer may severely

damage your computer.

damage your computer.damage your computer.

1

1 1 Replace all screws and ensure that no stray screws remain inside your computer.

2

2 2 Connect any external devices, peripherals, or cables you removed before

working on your computer.

3

3 3 Replace any media cards, discs, or any other parts that you removed before

working on your computer.

4

4 4 Connect your computer and all attached devices to their electrical outlets.

5

5 5 Turn on your computer.

14

Removing the base cover

Removing the base coverRemoving the base cover

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Close the display, and turn the computer over.

2

2 2 Turn the system badge over and remove the two screws (M2x8) that secure

the base cover to the palm-rest assembly.

15

3

3 3 Remove the 10 screws (M2x3 T5) that secure the base cover to the palm-rest

assembly.

Figure 1. Removing the base cover

Figure 1. Removing the base coverFigure 1. Removing the base cover

1 base cover 2 system badge

3 screws (12)

16

4

4 4 Using a plastic scribe, gently pry the base cover off the palm-rest assembly.

Figure 2. Prying the base cover off the computer base

Figure 2. Prying the base cover off the computer baseFigure 2. Prying the base cover off the computer base

1 base cover

17

Replacing the base cover

Replacing the base coverReplacing the base cover

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Place the base cover on the palm-rest assembly and snap it into place.

2

2 2 Replace the 10 screws (M2x3 T5) that secure the base cover to the palm-rest

assembly.

3

3 3 Replace the two screws (M2x8) that secure the base cover to the palm-rest

assembly.

4

4 4 Turn the system badge over, and snap it into place.

5

5 5 Turn the computer over.

18

Removing the battery (half-

Removing the battery (half-Removing the battery (half-

length)

length)length)

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

Remove the .base cover

Procedure

ProcedureProcedure

1

1 1 Remove the four screws (M2x4) that secure the battery to the palm-rest

assembly.

2

2 2 Disconnect the battery cable from the system board.

19

3

3 3 Lift the battery off the palm-rest assembly.

Figure 3. Removing the battery

Figure 3. Removing the batteryFigure 3. Removing the battery

1 battery cable 2 screws (4)

3 battery 4 palm-rest assembly

4

4 4 Turn the computer over, open the display, and press the power button for five

seconds to ground the system board.

20

Replacing the battery (half-

Replacing the battery (half-Replacing the battery (half-

length)

length)length)

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Align the screw holes on the battery with the screw holes on the palm-rest

assembly.

2

2 2 Replace the four screws (M2x4) that secure the battery to the palm-rest

assembly.

3

3 3 Connect the battery cable to the system board.

Post-requisites

Post-requisitesPost-requisites

Replace the .base cover

21

Removing the battery (full-

Removing the battery (full-Removing the battery (full-

length)

length)length)

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

Remove the .base cover

Procedure

ProcedureProcedure

1

1 1 Remove the seven screws (M2x4) that secure the battery to the palm-rest

assembly.

2

2 2 Disconnect the battery cable from the system board.

22

3

3 3 Lift the battery off the palm-rest assembly.

Figure 4. Removing the battery

Figure 4. Removing the batteryFigure 4. Removing the battery

1 palm-rest assembly 2 battery cable

3 screws (7) 4 battery

4

4 4 Turn the computer over, open the display, and press the power button for five

seconds to ground the system board.

23

Replacing the battery (full-

Replacing the battery (full-Replacing the battery (full-

length)

length)length)

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Align the screw holes on the battery with the screw holes on the palm-rest

assembly.

2

2 2 Replace the seven screws (M2x4) that secure the battery to the palm-rest

assembly.

3

3 3 Connect the battery cable to the system board.

Post-requisites

Post-requisitesPost-requisites

Replace the .base cover

24

Removing the hard drive

Removing the hard driveRemoving the hard drive

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

CAUTION: Hard drives are fragile. Exercise care when handling the hard

CAUTION: Hard drives are fragile. Exercise care when handling the hard CAUTION: Hard drives are fragile. Exercise care when handling the hard

drive.

drive.drive.

CAUTION: To avoid data loss, do not remove the hard drive while the

CAUTION: To avoid data loss, do not remove the hard drive while the CAUTION: To avoid data loss, do not remove the hard drive while the

computer is in sleep or on state.

computer is in sleep or on state.computer is in sleep or on state.

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

Procedure

ProcedureProcedure

1

1 1 Remove the four screws (M2x4) that secure the hard-drive cage to the palm-

rest assembly.

25

2

2 2 Lift the hard-drive cage off the hard-drive assembly.

Figure 5. Removing the hard-drive cage

Figure 5. Removing the hard-drive cageFigure 5. Removing the hard-drive cage

1 screws (4) 2 hard-drive cage

3 hard-drive assembly

3

3 3 Using the pull tab disconnect the hard-drive cable from the system board.

26

4

4 4 Lift the hard-drive assembly off the palm-rest assembly.

Figure 6. Disconnecting the hard-drive cable from the system board

Figure 6. Disconnecting the hard-drive cable from the system boardFigure 6. Disconnecting the hard-drive cable from the system board

1 pull tab 2 hard-drive assembly

27

5

5 5 Disconnect the hard-drive interposer from the hard-drive assembly.

Figure 7. Disconnecting the hard-drive interposer from the hard-drive assembly

Figure 7. Disconnecting the hard-drive interposer from the hard-drive assemblyFigure 7. Disconnecting the hard-drive interposer from the hard-drive assembly

1 hard-drive assembly 2 hard-drive interposer

28

6

6 6 Remove the hard-drive covers away from the hard drive.

Figure 8. Removing the hard-drive cover

Figure 8. Removing the hard-drive coverFigure 8. Removing the hard-drive cover

1 hard-drive covers (2) 2 hard drive

29

Replacing the hard drive

Replacing the hard driveReplacing the hard drive

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

CAUTION: Hard drives are fragile. Exercise care when handling the hard

CAUTION: Hard drives are fragile. Exercise care when handling the hard CAUTION: Hard drives are fragile. Exercise care when handling the hard

drive.

drive.drive.

Procedure

ProcedureProcedure

1

1 1 Replace the hard-drive covers on the hard drive.

2

2 2 Connect the hard-drive interposer to the hard-drive assembly.

3

3 3 Place the hard-drive assembly on the palm-rest assembly.

4

4 4 Connect the hard-drive cable to the system board.

5

5 5 Align the screw holes on the hard-drive cage with the screw holes on the hard-

drive assembly.

6

6 6 Replace the four screws (M2x4) screws that secure the hard-drive cage to the

palm-rest assembly.

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the or the .battery (half-length) battery (full-length)

2

2 2 Replace the .base cover

30

Removing the solid-state drive

Removing the solid-state drive Removing the solid-state drive

(half-length)

(half-length)(half-length)

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

Procedure

ProcedureProcedure

1

1 1 Remove the screw (M2x3) that secures the solid-state drive assembly to the

system board.

31

2

2 2 Lift and slide the solid-state drive assembly from the system board.

Figure 9. Removing the solid-state drive assembly

Figure 9. Removing the solid-state drive assemblyFigure 9. Removing the solid-state drive assembly

1 screw 2 solid-state drive assembly

3 solid-state drive slot 4 system board

32

3

3 3 Turn the solid-state drive assembly over, then remove the screw (M2x2) that

secures the solid-state drive to the solid-state drive bracket.

Figure 10. Removing the solid-state drive bracket

Figure 10. Removing the solid-state drive bracketFigure 10. Removing the solid-state drive bracket

1 solid-state drive bracket 2 screw

3 solid-state drive

4

4 4 Lift the solid-state drive off the solid-state drive bracket.

33

Replacing the solid-state drive

Replacing the solid-state drive Replacing the solid-state drive

(half-length)

(half-length)(half-length)

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Align the screw hole on the solid-state drive bracket with the screw hole on the

solid-state drive.

2

2 2 Replace the screw (M2x2) that secures the solid-state drive to the solid-state

drive bracket.

3

3 3 Align the notches on the solid-state drive assembly with the tabs in the solid-

state drive slot.

4

4 4 Slide the solid-state drive assembly at an angle into the solid-state drive slot.

5

5 5 Press the other end of the solid-state drive down and replace the screw (M2x3)

that secures the solid-state drive to the system board.

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the or the .battery (half-length) battery (full-length)

2

2 2 Replace the .base cover

34

Removing the solid-state drive

Removing the solid-state drive Removing the solid-state drive

(full-length)

(full-length)(full-length)

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

Procedure

ProcedureProcedure

1

1 1 Remove the screw (M2x3) that secures the solid-state drive to the system

board.

35

2

2 2 Lift and slide the solid-state drive from the system board.

Figure 11. Removing the solid-state drive

Figure 11. Removing the solid-state driveFigure 11. Removing the solid-state drive

1 screw 2 thermal pad

3 solid-state drive slot 4 solid-state drive

36

3

3 3 Peel the thermal pad off the solid-state drive.

Figure 12. Removing the thermal pad

Figure 12. Removing the thermal padFigure 12. Removing the thermal pad

1 thermal pad 2 solid-state drive

37

Replacing the solid-state drive

Replacing the solid-state drive Replacing the solid-state drive

(full-length)

(full-length)(full-length)

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Adhere the thermal pad to the solid-state drive.

2

2 2 Slide the solid-state drive at an angle into the solid-state drive slot.

3

3 3 Press the other end of the solid-state drive down and replace the screw (M2x3)

that secures the solid-state drive to the system board.

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the or the .battery (half-length) battery (full-length)

2

2 2 Replace the .base cover

38

Removing the speakers

Removing the speakersRemoving the speakers

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

Procedure

ProcedureProcedure

1

1 1 Disconnect the speaker cable from the system board.

2

2 2 Note the speaker-cable routing and remove the cable from the routing guides.

3

3 3 Remove the four screws (M2x2) that secure the speakers to the palm-rest

assembly.

39

4

4 4 Lift the speakers, along with the speaker cable, off the palm-rest assembly.

Figure 13. Removing the speakers

Figure 13. Removing the speakersFigure 13. Removing the speakers

1 speaker cable 2 screws (4)

3 speakers (2) 4 palm-rest assembly

40

Replacing the speakers

Replacing the speakersReplacing the speakers

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Using the alignment posts, place the speakers on the palm-rest assembly.

2

2 2 Replace the four screws (M2x2) that secure the speakers to the palm-rest

assembly.

3

3 3 Route the speaker cables through the routing guides on the palm-rest assembly.

4

4 4 Connect the speaker cable to the system board.

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the or the .battery (half-length) battery (full-length)

2

2 2 Replace the .base cover

41

Removing the wireless card

Removing the wireless cardRemoving the wireless card

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

Procedure

ProcedureProcedure

1

1 1 Loosen the captive screw that secures the wireless-card bracket to the wireless

card.

2

2 2 Lift the wireless-card bracket off the wireless card.

3

3 3 Disconnect the antenna cables from the wireless card.

42

4

4 4 Slide and remove the wireless card out of the wireless-card slot.

Figure 14. Removing the wireless card

Figure 14. Removing the wireless cardFigure 14. Removing the wireless card

1 captive screw 2 wireless-card bracket

3 wireless card 4 antenna cables (2)

43

Replacing the wireless card

Replacing the wireless cardReplacing the wireless card

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

CAUTION: To avoid damage to the wireless card, do not place any cables

CAUTION: To avoid damage to the wireless card, do not place any cables CAUTION: To avoid damage to the wireless card, do not place any cables

under it.

under it.under it.

1

1 1 Align the notch on the wireless card with the tab on the wireless-card slot and

slide the card into the slot.

2

2 2 Connect the antenna cables to the wireless card. The following table provides

the antenna-cable color scheme for the wireless card supported by your

computer:

Table 2. Antenna-cable color scheme

Table 2. Antenna-cable color schemeTable 2. Antenna-cable color scheme

Connectors on the wireless

Connectors on the wireless Connectors on the wireless

card

cardcard

Antenna-cable color

Antenna-cable colorAntenna-cable color

Main (white triangle) White

Auxiliary (black triangle) Black

3

3 3 Align the screw hole on the wireless-card bracket with the screw-hole on the

wireless card.

44

4

4 4 Tighten the captive screw that secures the wireless-card bracket to the wireless

card.

Figure 15. Replacing the wireless card

Figure 15. Replacing the wireless cardFigure 15. Replacing the wireless card

1 wireless card 2 antenna cables (2)

3 captive screw 4 wireless-card bracket

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the or the .battery (half-length) battery (full-length)

2

2 2 Replace the .base cover

45

Removing the fans

Removing the fansRemoving the fans

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

Procedure

ProcedureProcedure

NOTE: The touch-screen cable is available only on laptop configurations

NOTE: The touch-screen cable is available only on laptop configurations NOTE: The touch-screen cable is available only on laptop configurations

with touch displays.

with touch displays.with touch displays.

1

1 1 Remove the two screws (M2x4) that secure the video fan (JFAN_2) to the

system board.

2

2 2 Disconnect the touch-screen cable from the system board.

3

3 3 Peel off the tape that secures the touch-screen cable to the video fan

(JFAN_2).

4

4 4 Note the routing of the touch-screen cable and remove the cable from the

routing guides on the video fan (JFAN_2).

5

5 5 Disconnect the video fan (JFAN_2) cable from the system board.

46

6

6 6 Lift the video fan (JFAN_2) away from the palm-rest assembly.

Figure 16. Removing the video fan

Figure 16. Removing the video fanFigure 16. Removing the video fan

1 routing guide 2 touch-screen cable

(optional)

3 tape 4 fan cable

5 video fan (JFAN_2) 6 screws (2)

7

7 7 Remove the two screws (M2x4) that secure the processor fan (JFAN_1) to the

system board.

8

8 8 Note the routing of the display cable and remove the cable from the processor

fan (JFAN_1).

9

9 9 Disconnect the processor fan (JFAN_1) cable from the system board.

47

10

10 10 Lift the processor fan (JFAN_1) away from the palm-rest assembly.

Figure 17. Removing the processor fan

Figure 17. Removing the processor fanFigure 17. Removing the processor fan

1 routing guide 2 display cable

3 fan cable 4 processor fan (JFAN_1)

5 screws (2)

48

Replacing the fans

Replacing the fansReplacing the fans

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Align the screw holes on the processor fan (JFAN_1) with the screw holes on

the palm-rest assembly.

2

2 2 Connect the processor fan (JFAN_1) cable to the system board.

3

3 3 Route the display cable through the routing guides on the processor fan

(JFAN_1).

4

4 4 Replace the two screws (M2x4) that secure the processor fan (JFAN_1) to the

system board.

5

5 5 Align the screw holes on the video fan (JFAN_2) with the screw holes on the

palm-rest assembly.

6

6 6 Connect the video fan (JFAN_2) cable to the system board.

7

7 7 Route the touch-screen cable through the routing guides on the video fan

(JFAN_2).

8

8 8 Adhere the tape that secures the touch-screen cable to the video fan

(JFAN_2).

9

9 9 Connect the display cable to the system board.

10

10 10 Replace the two screws (M2x4) that secure the video fan (JFAN_2) to the

system board.

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the or the .battery (half-length) battery (full-length)

2

2 2 Replace the .base cover

49

Removing the heat-sink

Removing the heat-sink Removing the heat-sink

assembly

assemblyassembly

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

WARNING: The heat sink may become hot during normal operation. Allow

WARNING: The heat sink may become hot during normal operation. Allow WARNING: The heat sink may become hot during normal operation. Allow

sufficient time for the heat sink to cool before you touch it.

sufficient time for the heat sink to cool before you touch it.sufficient time for the heat sink to cool before you touch it.

CAUTION: For maximum cooling of the processor, do not touch the heat

CAUTION: For maximum cooling of the processor, do not touch the heat CAUTION: For maximum cooling of the processor, do not touch the heat

transfer areas on the heat sink. The oils in your skin can reduce the heat

transfer areas on the heat sink. The oils in your skin can reduce the heat transfer areas on the heat sink. The oils in your skin can reduce the heat

transfer capability of the thermal grease.

transfer capability of the thermal grease.transfer capability of the thermal grease.

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

Procedure

ProcedureProcedure

1

1 1 Remove the five screws (M2x3) that secure the heat-sink assembly to the

system board.

NOTE: Depending on the configuration ordered, some configurations

NOTE: Depending on the configuration ordered, some configurations NOTE: Depending on the configuration ordered, some configurations

may have four screws (M2x3).

may have four screws (M2x3).may have four screws (M2x3).

50

2

2 2 Lift the heat-sink assembly off the system board.

Figure 18. Removing the heat-sink assembly

Figure 18. Removing the heat-sink assemblyFigure 18. Removing the heat-sink assembly

1 heat-sink assembly 2 screws (5/4)

51

Replacing the heat-sink assembly

Replacing the heat-sink assemblyReplacing the heat-sink assembly

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

CAUTION: Incorrect alignment of the heat sink can damage the system

CAUTION: Incorrect alignment of the heat sink can damage the system CAUTION: Incorrect alignment of the heat sink can damage the system

board and processor.

board and processor.board and processor.

NOTE: The original thermal grease can be reused if the original system

NOTE: The original thermal grease can be reused if the original system NOTE: The original thermal grease can be reused if the original system

board and fan are reinstalled together. If either the system board or the fan

board and fan are reinstalled together. If either the system board or the fan board and fan are reinstalled together. If either the system board or the fan

is replaced, use the thermal pad provided in the kit to ensure that thermal

is replaced, use the thermal pad provided in the kit to ensure that thermal is replaced, use the thermal pad provided in the kit to ensure that thermal

conductivity is achieved.

conductivity is achieved.conductivity is achieved.

Procedure

ProcedureProcedure

1

1 1 Align the screw holes on the heat-sink assembly with the screw holes on the

system board.

2

2 2 Replace the five screws (M2x3) that secure the heat-sink assembly to the

system board.

NOTE: Depending on the configuration ordered, some configurations

NOTE: Depending on the configuration ordered, some configurations NOTE: Depending on the configuration ordered, some configurations

may have four screws (M2x3).

may have four screws (M2x3).may have four screws (M2x3).

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the or the .battery (half-length) battery (full-length)

2

2 2 Replace the .base cover

52

Removing the memory modules

Removing the memory modulesRemoving the memory modules

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

Procedure

ProcedureProcedure

1

1 1 Using your fingertips, spread apart the securing clips on each end of the

memory-module slot until the memory module pops up.

53

2

2 2 Slide and remove the memory module from the memory-module slot.

Figure 19. Removing the memory modules

Figure 19. Removing the memory modulesFigure 19. Removing the memory modules

1 memory module 2 securing clips (2)

3 memory-module slot

54

Replacing the memory modules

Replacing the memory modulesReplacing the memory modules

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Align the notch on the memory module with the tab on the memory-module slot.

55

2

2 2 Slide the memory module firmly into the slot at an angle and gently press the

memory module down until it clicks into place.

NOTE: If you do not hear the click, remove the memory module and

NOTE: If you do not hear the click, remove the memory module and NOTE: If you do not hear the click, remove the memory module and

reinstall it.

reinstall it.reinstall it.

Figure 20. Replacing the memory modules

Figure 20. Replacing the memory modulesFigure 20. Replacing the memory modules

1 memory module 2 notch

3 tab 4 memory-module slot

5 securing clips

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the or the .battery (half-length) battery (full-length)

56

2

2 2 Replace the .base cover

57

Removing the system board

Removing the system boardRemoving the system board

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

NOTE: Your computer’s Service Tag is stored in the system board. You

NOTE: Your computer’s Service Tag is stored in the system board. You NOTE: Your computer’s Service Tag is stored in the system board. You

must enter the Service Tag in the BIOS setup program after you replace the

must enter the Service Tag in the BIOS setup program after you replace the must enter the Service Tag in the BIOS setup program after you replace the

system board.

system board.system board.

NOTE: Replacing the system board removes any changes you have made to

NOTE: Replacing the system board removes any changes you have made to NOTE: Replacing the system board removes any changes you have made to

the BIOS using the BIOS setup program. You must make the appropriate

the BIOS using the BIOS setup program. You must make the appropriate the BIOS using the BIOS setup program. You must make the appropriate

changes again after you replace the system board.

changes again after you replace the system board.changes again after you replace the system board.

NOTE: Before disconnecting the cables from the system board, note the

NOTE: Before disconnecting the cables from the system board, note the NOTE: Before disconnecting the cables from the system board, note the

location of the connectors so that you can reconnect the cables correctly

location of the connectors so that you can reconnect the cables correctly location of the connectors so that you can reconnect the cables correctly

after you replace the system board.

after you replace the system board.after you replace the system board.

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

3

3 3 Remove the .wireless card

4

4 4 Remove the .hard drive

5

5 5 Remove the or the .solid-state drive (half-length) solid-state drive (full-length)

6

6 6 Remove the .fans

7

7 7 Remove the .heat-sink assembly

8

8 8 Remove the .memory modules

58

Procedure

ProcedureProcedure

NOTE: The touch-screen cable is available only on laptop configurations

NOTE: The touch-screen cable is available only on laptop configurations NOTE: The touch-screen cable is available only on laptop configurations

with touch displays.

with touch displays.with touch displays.

1

1 1 Remove the screw (M2x2) that secures the display-cable bracket to the system

board.

2

2 2 Lift the solid-state drive bracket to access the display cable.

3

3 3 Disconnect the display cable from the system board.

Figure 21. Disconnecting the display cable

Figure 21. Disconnecting the display cableFigure 21. Disconnecting the display cable

1 display-cable bracket 2 screw

3 display cable

4

4 4 Disconnect the power-adapter port cable, speaker cable, keyboard-control

board cable, touch-pad cable and fingerprint reader cable from the system

board.

59

5

5 5 Peel off the tape and disconnect the touch-screen cable from the system board.

Figure 22. Disconnecting the cables

Figure 22. Disconnecting the cablesFigure 22. Disconnecting the cables

1 power-adapter port cable 2 speaker cable

3 keyboard-control board cable 4 touch-pad cable

5 fingerprint reader cable 6 touch-screen cable

(optional)

7 tape

6

6 6 Remove the five screws (M2x4) that secure the system board to the palm-rest

assembly.

60

7

7 7 Lift the system board off the palm-rest assembly.

Figure 23. Removing the system board

Figure 23. Removing the system boardFigure 23. Removing the system board

1 system board 2 screws (5)

3 palm-rest assembly

61

Replacing the system board

Replacing the system boardReplacing the system board

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

NOTE: Your computer’s Service Tag is stored in the system board. You

NOTE: Your computer’s Service Tag is stored in the system board. You NOTE: Your computer’s Service Tag is stored in the system board. You

must enter the Service Tag in the BIOS setup program after you replace the

must enter the Service Tag in the BIOS setup program after you replace the must enter the Service Tag in the BIOS setup program after you replace the

system board.

system board.system board.

NOTE: Replacing the system board removes any changes you have made to

NOTE: Replacing the system board removes any changes you have made to NOTE: Replacing the system board removes any changes you have made to

the BIOS using the BIOS setup program. You must make the appropriate

the BIOS using the BIOS setup program. You must make the appropriate the BIOS using the BIOS setup program. You must make the appropriate

changes again after you replace the system board.

changes again after you replace the system board.changes again after you replace the system board.

Procedure

ProcedureProcedure

1

1 1 Align the screw holes on the system board with the screw holes on the palm-

rest assembly.

2

2 2 Replace the five screws (M2x4) that secure the system board to the palm-rest

assembly.

3

3 3 Adhere the tape and connect the touch-screen cable to the system board.

4

4 4 Connect the power-adapter port cable, speaker cable, keyboard-control board

cable, touch-pad cable and fingerprint reader to the system board.

5

5 5 Connect the display cable to the system board.

6

6 6 Align the screw hole on the display-cable bracket with the screw hole on the

system board.

7

7 7 Replace the screw (M2x2) that secures the display-cable bracket to the system

board.

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the .memory modules

2

2 2 Replace the .heat-sink assembly

62

3

3 3 Replace the .fans

4

4 4 Replace the or the .solid-state drive (half-length) solid-state drive (full-length)

5

5 5 Replace the .hard drive

6

6 6 Replace the .wireless card

7

7 7 Replace the or the .battery (half-length) battery (full-length)

8

8 8 Replace the .base cover

63

Removing the audio daughter-

Removing the audio daughter-Removing the audio daughter-

board

boardboard

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

3

3 3 Remove the .wireless card

4

4 4 Remove the .hard drive

5

5 5 Remove the or the .solid-state drive (half-length) solid-state drive (full-length)

6

6 6 Remove the .fans

7

7 7 Remove the .heat-sink assembly

8

8 8 Remove the .memory modules

9

9 9 Remove the .system board

Procedure

ProcedureProcedure

1

1 1 Remove the two screws (M2x3) that secures the audio daughter-board to the

system board.

64

2

2 2 Lift the audio daughter-board off the system board and turn the audio daughter-

board over.

Figure 24. Removing the audio daughter-board

Figure 24. Removing the audio daughter-boardFigure 24. Removing the audio daughter-board

1 screws (2) 2 audio daughter-board

65

Replacing the audio daughter-

Replacing the audio daughter-Replacing the audio daughter-

board

boardboard

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Turn the audio daughter-board over and place the audio daughter-board into the

slot on the system board.

2

2 2 Replace the screw (M2x3) that secures the audio daughter-board to the system

board.

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the .system board

2

2 2 Replace the .memory modules

3

3 3 Replace the .heat-sink assembly

4

4 4 Replace the .fans

5

5 5 Replace the or the .solid-state drive (half-length) solid-state drive (full-length)

6

6 6 Replace the .hard drive

7

7 7 Replace the .wireless card

8

8 8 Replace the or the .battery (half-length) battery (full-length)

9

9 9 Replace the .base cover

66

Removing the coin-cell battery

Removing the coin-cell batteryRemoving the coin-cell battery

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

CAUTION: Removing the coin-cell battery resets the BIOS setup program’s

CAUTION: Removing the coin-cell battery resets the BIOS setup program’s CAUTION: Removing the coin-cell battery resets the BIOS setup program’s

settings to default. It is recommended that you note the BIOS setup

settings to default. It is recommended that you note the BIOS setup settings to default. It is recommended that you note the BIOS setup

program’s settings before removing the coin-cell battery.

program’s settings before removing the coin-cell battery.program’s settings before removing the coin-cell battery.

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

3

3 3 Remove the .wireless card

4

4 4 Remove the .hard drive

5

5 5 Remove the or the .solid-state drive (half-length) solid-state drive (full-length)

6

6 6 Remove the .fans

7

7 7 Remove the .heat-sink assembly

8

8 8 Remove the .memory modules

9

9 9 Remove the .system board

Procedure

ProcedureProcedure

1

1 1 Turn the system board over.

2

2 2 Disconnect the coin-cell battery cable from the system board.

67

3

3 3 Note the location of the coin-cell battery and pry it off the system board.

Figure 25. Removing the coin-cell battery

Figure 25. Removing the coin-cell batteryFigure 25. Removing the coin-cell battery

1 coin-cell battery 2 coin-cell battery cable

3 system board

68

Replacing the coin-cell battery

Replacing the coin-cell batteryReplacing the coin-cell battery

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Adhere the coin-cell battery to the system board.

2

2 2 Connect the coin-cell battery cable to the system board.

3

3 3 Turn the system board over.

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the .system board

2

2 2 Replace the .memory modules

3

3 3 Replace the .heat-sink assembly

4

4 4 Replace the .fans

5

5 5 Replace the or the .solid-state drive (half-length) solid-state drive (full-length)

6

6 6 Replace the .hard drive

7

7 7 Replace the .wireless card

8

8 8 Replace the or the .battery (half-length) battery (full-length)

9

9 9 Replace the .base cover

69

Removing the keyboard

Removing the keyboardRemoving the keyboard

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

3

3 3 Remove the .hard drive

4

4 4 Remove the .system board

Procedure

ProcedureProcedure

1

1 1 Open the latches and disconnect the keyboard cable and keyboard-backlight

cable from the keyboard-controls board.

70

2

2 2 Lift up the Mylar to access the screws that secure the keyboard to the palm-

rest assembly.

NOTE: All new keyboards will be shipped with the Mylar. Do not peel

NOTE: All new keyboards will be shipped with the Mylar. Do not peel NOTE: All new keyboards will be shipped with the Mylar. Do not peel

off the Mylar.

off the Mylar.off the Mylar.

Figure 26. Disconnecting the keyboard and keyboard-backlight cable

Figure 26. Disconnecting the keyboard and keyboard-backlight cableFigure 26. Disconnecting the keyboard and keyboard-backlight cable

1 Mylar 2 keyboard cable

3 latches (2) 4 keyboard-backlight cable

3

3 3 Remove the 31 screws (M1.6x1.5) that secure the keyboard to the palm-rest

assembly.

71

4

4 4 Lift the keyboard off the palm-rest assembly.

Figure 27. Removing the screws from the keyboard

Figure 27. Removing the screws from the keyboardFigure 27. Removing the screws from the keyboard

1 screws (31) 2 keyboard

3 palm-rest assembly

72

Replacing the keyboard

Replacing the keyboardReplacing the keyboard

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Align the screw holes on the keyboard with the screw holes on the palm-rest

assembly.

2

2 2 Replace the 31 screws (M1.6x1.5) that secure the keyboard to the palm-rest

assembly.

3

3 3 Adhere the Mylar to the screws that secure the keyboard to the palm-rest

assembly.

4

4 4 Connect the keyboard cable and keyboard-backlight cable to the keyboard-

controls board.

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the .system board

2

2 2 Replace the .hard drive

3

3 3 Replace the or the .battery (half-length) battery (full-length)

4

4 4 Replace the .base cover

73

Removing the display assembly

Removing the display assemblyRemoving the display assembly

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

3

3 3 Remove the .wireless card

Procedure

ProcedureProcedure

NOTE: The touch-screen cable is available only on laptop configurations

NOTE: The touch-screen cable is available only on laptop configurations NOTE: The touch-screen cable is available only on laptop configurations

with touch displays.

with touch displays.with touch displays.

1

1 1 Remove the screw (M2x2) that secures the display-cable bracket to the system

board.

2

2 2 Disconnect the touch-screen cable and display cable from the system board.

74

3

3 3 Peel off the tape and remove the touch-screen cable from the routing guides on

the fan.

Figure 28. Disconnecting the cables

Figure 28. Disconnecting the cablesFigure 28. Disconnecting the cables

1 touch-screen cable (optional) 2 tape

3 display-cable bracket 4 screw

5 display cable

4

4 4 Turn the computer over and open the display at an angle of 90 degrees.

5

5 5 Rotate the computer and place it on the edge of the table in a position that

allows access to the screws on the display hinges.

6

6 6 Remove the six screws (M2.5x5) that secure the display hinges to the palm-rest

assembly.

75

7

7 7 Carefully lift the display assembly from the palm-rest assembly

Figure 29. Removing the screws that secure the display hinges to palm-rest

Figure 29. Removing the screws that secure the display hinges to palm-rest Figure 29. Removing the screws that secure the display hinges to palm-rest

assembly

assemblyassembly

1 palm-rest assembly 2 screws (6)

3 display hinges (2) 4 display assembly

76

8

8 8 Carefully place the display assembly on a clean, flat surface.

Figure 30. Display assembly

Figure 30. Display assemblyFigure 30. Display assembly

1 display assembly

77

Replacing the display assembly

Replacing the display assemblyReplacing the display assembly

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Place the palm-rest assembly at the edge of the table with the speakers facing

away from the edge.

2

2 2 Align the screw holes on the palm-rest assembly with the screw holes on the

display hinges.

3

3 3 Replace the six screws (M2.5x5) that secure the display hinges to the palm-rest

assembly.

4

4 4 Adhere the tape and route the touch-screen cable (optional) through the routing

guides on the fan.

5

5 5 Connect the touch-screen cable and display cable to the system board.

NOTE: The touch-screen cable is available only on laptop

NOTE: The touch-screen cable is available only on laptop NOTE: The touch-screen cable is available only on laptop

configurations with touch displays.

configurations with touch displays.configurations with touch displays.

6

6 6 Replace the screw (M2x2) that secures the display-cable bracket to the system

board.

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the .wireless card

2

2 2 Replace the or the .battery (half-length) battery (full-length)

3

3 3 Replace the .base cover

78

Removing the power-adapter

Removing the power-adapter Removing the power-adapter

port

portport

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

3

3 3 Remove the .display assembly

Procedure

ProcedureProcedure

1

1 1 Disconnect the power-adapter port cable from the system board.

2

2 2 Remove the screw (M2x3) that secures the power-adapter port to the palm-

rest assembly.

79

3

3 3 Lift the power-adapter port along with its cable, off the palm-rest assembly.

Figure 31. Removing the power-adapter port

Figure 31. Removing the power-adapter portFigure 31. Removing the power-adapter port

1 screw 2 power-adapter port

3 power-adapter port cable

80

Procedure

ProcedureProcedure

1

1 1 Carefully turn the display hinges at an angle.

Figure 32. Turning the display hinge

Figure 32. Turning the display hingeFigure 32. Turning the display hinge

1 display assembly 2 display hinges (2)

83

2

2 2 Slide and lift the antenna cover away from the display assembly.

Figure 33. Removing the antenna cover

Figure 33. Removing the antenna coverFigure 33. Removing the antenna cover

1 display assembly 2 antenna cover

84

Replacing the antenna cover

Replacing the antenna coverReplacing the antenna cover

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Replace the antenna cover on the display assembly.

2

2 2 Turn the display hinges to the normal position.

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the .display assembly

2

2 2 Replace the .wireless card

3

3 3 Replace the or the .battery (half-length) battery (full-length)

4

4 4 Replace the .base cover

85

Removing the display hinges

Removing the display hingesRemoving the display hinges

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

NOTE: These instructions are applicable only for laptops with a non-

NOTE: These instructions are applicable only for laptops with a non-NOTE: These instructions are applicable only for laptops with a non-

touchscreen display.

touchscreen display.touchscreen display.

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

3

3 3 Remove the .wireless card

4

4 4 Remove the .display assembly

5

5 5 Remove the .antenna cover

86

Procedure

ProcedureProcedure

1

1 1 Peel off the tape to access the screws on the display hinges.

Figure 34. Peeling the tape

Figure 34. Peeling the tapeFigure 34. Peeling the tape

1 tape 2 display hinges (2)

2

2 2 Remove the six screws (M2.5x5) that secure the display hinges to the display

assembly.

87

3

3 3 Carefully lift the display hinges off the display assembly.

Figure 35. Removing the display hinges

Figure 35. Removing the display hingesFigure 35. Removing the display hinges

1 screws (6) 2 display hinges (2)

88

Replacing the display hinges

Replacing the display hingesReplacing the display hinges

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Procedure

ProcedureProcedure

1

1 1 Align the screw holes on the display hinges with the screw holes on the display

assembly.

2

2 2 Replace the six screws (M2.5x5) that secure the display hinges to the display

assembly.

3

3 3 Adhere the tape to the display hinges.

Post-requisites

Post-requisitesPost-requisites

1

1 1 Replace the .antenna cover

2

2 2 Replace the .display assembly

3

3 3 Replace the .wireless card

4

4 4 Replace the or the .battery (half-length) battery (full-length)

5

5 5 Replace the .base cover

89

Removing the antenna module

Removing the antenna moduleRemoving the antenna module

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

NOTE: These instructions are applicable only for laptops with a non-

NOTE: These instructions are applicable only for laptops with a non-NOTE: These instructions are applicable only for laptops with a non-

touchscreen display.

touchscreen display.touchscreen display.

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

3

3 3 Remove the .wireless card

4

4 4 Remove the .display assembly

5

5 5 Remove the .antenna cover

6

6 6 Remove the .display hinges

Procedure

ProcedureProcedure

1

1 1 Peel the tape that covers the antenna cables.

2

2 2 Remove the four screws (M2x4) that secure the antenna module to the display

assembly.

90

3

3 3 Lift the antenna module away from the display assembly.

Figure 36. Removing the antenna module

Figure 36. Removing the antenna moduleFigure 36. Removing the antenna module

1 tape 2 antenna cable

3 screws (4) 4 antenna module

5 display assembly

91

Removing the palm-rest

Removing the palm-rest Removing the palm-rest

assembly

assemblyassembly

WARNING: Before working inside your computer, read the safety

WARNING: Before working inside your computer, read the safety WARNING: Before working inside your computer, read the safety

information that shipped with your computer and follow the steps in

information that shipped with your computer and follow the steps in information that shipped with your computer and follow the steps in Before

Before

Before Before

working inside your computer

working inside your computerworking inside your computer. After working inside your computer, follow

. After working inside your computer, follow

. After working inside your computer, follow . After working inside your computer, follow

the instructions in

the instructions in the instructions in . For more safety best

. For more safety best

. For more safety best . For more safety best

After working inside your computer

After working inside your computerAfter working inside your computer

practices, see the Regulatory Compliance home page at

practices, see the Regulatory Compliance home page at practices, see the Regulatory Compliance home page at www.dell.com/

www.dell.com/

www.dell.com/www.dell.com/

regulatory_compliance

regulatory_complianceregulatory_compliance.

.

..

Prerequisites

PrerequisitesPrerequisites

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

3

3 3 Remove the .memory modules

4

4 4 Follow the procedure from step 1 to step 4 in “ ”.Removing the hard drive

5

5 5 Remove the .wireless card

6

6 6 Remove the .speakers

7

7 7 Remove the .heat-sink assembly

8

8 8 Remove the .fans

9

9 9 Remove the .display assembly

10

10 10 Remove the .power-adapter port

11

11 11 Remove the .system board

12

12 12 Remove the .keyboard

Procedure

ProcedureProcedure

After performing the steps in the prerequisites we are left with the palm-rest

assembly.

93

Figure 37. Removing the palm-rest assembly

Figure 37. Removing the palm-rest assemblyFigure 37. Removing the palm-rest assembly

1 palm-rest assembly

94

Security

SecuritySecurity

CPU XD Support Enable or disable the Execute Disable mode of the

Processor.

OROM Keyboard Access Enable or disable the user to enter Option ROM

Configuration screens via hotkeys during boot.

Admin Setup Lockout Enable to prevent users from entering Setup when

an Admin Password is set.

Master Password Lockout Enable or disable the master password support.

Table 7. System setup options—Secure Boot menu

Table 7. System setup options—Secure Boot menuTable 7. System setup options—Secure Boot menu

Secure Boot

Secure BootSecure Boot

Secure Boot Enable Enable or disable the secure boot feature.

Expert Key Management

Expert Key ManagementExpert Key Management

Expert Key Management Enable or disable Expert Key Management.

Custom Mode Key

Management

Select the custom values for expert key

management.

Table 8. System setup options—Intel Software Guard Extensions menu

Table 8. System setup options—Intel Software Guard Extensions menuTable 8. System setup options—Intel Software Guard Extensions menu

Intel Software Guard Extensions

Intel Software Guard ExtensionsIntel Software Guard Extensions

Intel SGX Enable Enable or disable Intel Software Guard Extensions.

Enclave Memory Size Set the Intel Software Guard Extensions Enclave

Reserve Memory Size.

Performance

PerformancePerformance

Multi Core Support Enable multiple cores.

Default: Enabled.

Intel SpeedStep Enable or disable Intel Speedstep Technology.

Default: Enabled.

NOTE: If enabled, the processor clock speed

NOTE: If enabled, the processor clock speed NOTE: If enabled, the processor clock speed

and core voltage are adjusted dynamically

and core voltage are adjusted dynamically and core voltage are adjusted dynamically

based on the processor load.

based on the processor load.based on the processor load.

C-States Control Enable or disable additional processor sleep states.

Default: Enabled.

100

Intel Software Guard Extensions

Intel Software Guard ExtensionsIntel Software Guard Extensions

Intel TurboBoost Enable or disable Intel TurboBoost mode of the

processor.

Default: Enabled.

HyperThread control Enable or disable HyperThreading in the processor.

Default: Enabled.

Power Management

Power ManagementPower Management

AC Behavior Enables the system to power-on automatically,

when AC is inserted.

Auto on Time Enable to set the computer to turn on automatically

every day or on a preselected date and time. This

option can be configured only if the Auto On Time is

set to Everyday, Weekdays or Selected Days.

Default: Disabled.

USB Wake Support Enable the USB devices to wake the computer from

Standby.

Block Sleep Enable or disable the sleep state.

Peak Shift Configure the AC power usage.

Advanced Battery Charge

Configuration

Enable Advanced Battery Charge Configuration

from the beginning of the day to a specified work

period.

Primary Battery Charge

Configuration

Set the primary battery charge settings with a

preselected custom charge start and stop.

Default: Adaptive.

POST Behavior

POST BehaviorPOST Behavior

Adapter Warnings Enable adapter warnings.

Default: Enabled.

Keypad (Embedded) Enable or disable the keypad that is embedded in

the internal keyboard.

Numlock Enable Enable or disable Numlock.

Default: Enable Numlock.

Fn Key Emulation Enable or disable the Fn key emulation.

Fn Lock Options Enable or disable the Fn lock mode.

101

Intel Software Guard Extensions

Intel Software Guard ExtensionsIntel Software Guard Extensions

Fastboot Enable to set the speed of the boot process.

Default: Thorough.

Extend BIOS POST Time Configure the additional pre-boot delay.

Full Screen logo Enable or disable the full screen logo.

Warnings and Errors Configures the boot process behavior when

warnings or errors are detected.

Table 9. System setup options—Manageability

Table 9. System setup options—ManageabilityTable 9. System setup options—Manageability

MEBx Hotkey Enable or disable the MEBx Hotkey function when

the system boots.

Table 10. System setup options—Virtualization Support menu

Table 10. System setup options—Virtualization Support menuTable 10. System setup options—Virtualization Support menu

Virtualization Support

Virtualization SupportVirtualization Support

Virtualization Specify whether a Virtual Machine Monitor (VMM)

can utilize the additional hardware capabilities

provided by Intel Virtualization Technology.

VT for Direct I/O Specify whether a Virtual Machine Monitor (VMM)

can utilize the additional hardware capabilities

provided by Intel Virtualization Technology for

Direct I/O.

Table 11. System setup options—Wireless menu

Table 11. System setup options—Wireless menuTable 11. System setup options—Wireless menu

Wireless

WirelessWireless

Wireless Switch Determine which wireless devices can be controlled

by the Wireless Switch.

Wireless Device Enable Enable or disable internal wireless devices.

Table 12. System setup options—Maintenance menu

Table 12. System setup options—Maintenance menuTable 12. System setup options—Maintenance menu

Maintenance

MaintenanceMaintenance

Service Tag Display the system’s Service Tag.

Asset Tag Create a system Asset Tag.

102

Maintenance

MaintenanceMaintenance

BIOS Downgrade Control flashing of the system firmware to previous

revisions.

Data Wipe Enable to securely erase data from all internal

storage devices.

BIOS Recovery Enable the user to recover from certain corrupted

BIOS conditions from a recovery file on the user

primary hard drive or an external USB key.

Table 13. System setup options—System Logs menu

Table 13. System setup options—System Logs menuTable 13. System setup options—System Logs menu

System Logs

System LogsSystem Logs

BIOS Events Display BIOS events.

Thermal Events Display Thermal events.

Power Events Display Power events.

Table 14. System setup options—SupportAssist System Resolution

Table 14. System setup options—SupportAssist System ResolutionTable 14. System setup options—SupportAssist System Resolution

SupportAssist System Resolution

SupportAssist System ResolutionSupportAssist System Resolution

Auto OS Recovery

Threshold

Control the automatic boot flow for SupportAssist

System Resolution Console and for Dell OS

Recovery tool.

SupportAssist OS Recovery Enable or disable the boot flow for SupportAssist

OS Recovery tool in the event of certain system

errors.

Clearing CMOS settings

Clearing CMOS settingsClearing CMOS settings

1

1 1 Remove the .base cover

2

2 2 Remove the or the .battery (half-length) battery (full-length)

3

3 3 Remove the .coin-cell battery

4

4 4 Wait for one minute.

5

5 5 Replace the .coin-cell battery

6

6 6 Replace the or the .battery (half-length) battery (full-length)

7

7 7 Replace the .base cover

103

Flashing the BIOS

Flashing the BIOSFlashing the BIOS

You may need to flash (update) the BIOS when an update is available or when you

replace the system board. To flash the BIOS:

1

1 1 Turn on your computer.

2

2 2 Go to .www.dell.com/support

3

3 3 Product support

Product support

Product supportProduct supportClick , enter the Service Tag of your computer, and then click

Submit

SubmitSubmit.

NOTE: If you do not have the Service Tag, use the auto-detect feature

NOTE: If you do not have the Service Tag, use the auto-detect feature NOTE: If you do not have the Service Tag, use the auto-detect feature

or manually browse for your computer model.

or manually browse for your computer model.or manually browse for your computer model.

4

4 4 Drivers & downloads

Drivers & downloads

Drivers & downloadsDrivers & downloads Find it myself

Find it myself

Find it myselfFind it myselfClick → .

5

5 5 Select the operating system installed on your computer.

6

6 6 BIOS

BIOS

BIOSBIOSScroll down the page and expand .

7

7 7 Download

Download

DownloadDownloadClick to download the latest version of the BIOS for your computer.

8

8 8 After the download is complete, navigate to the folder where you saved the

BIOS update file.

9

9 9 Double-click the BIOS update file icon and follow the instructions on the screen.

Boot menu

Boot menuBoot menu

This computer includes a one-time boot menu. By using this feature, you can change

the sequence of devices that your computer attempts to boot from, for example,

floppy, CD-ROM, or hard drive.

Boot menu enhancements

Boot menu enhancementsBoot menu enhancements

The boot menu enhancements are as follows:

• – Press F12 to access the boot selection menu.

Easier Access

Easier Access Easier Access

• – The user is prompted to use the keystroke on the BIOS

User Prompting

User PromptingUser Prompting

screen.

• – The boot menu includes the ePSA diagnostic options.

Diagnostics Options

Diagnostics OptionsDiagnostics Options

104

Diagnostics

DiagnosticsDiagnostics

Power and battery-status light

Power and battery-status lightPower and battery-status light

Indicates the power and battery-charge status.

Solid white

Solid whiteSolid white – Power adapter is connected and the battery has more than 5 percent

charge.

Amber

AmberAmber – Computer is running on battery and the battery has less than 5 percent

charge.

Off

OffOff

• Power adapter is connected and the battery is fully charged.

• Computer is running on battery and the battery has more than 5 percent charge.

• Computer is in sleep state, hibernation, or turned off.

The power and battery-status light blinks amber along with beep codes indicating

failures.

For example, the power and battery-status light blinks amber two times followed by a

pause, and then blinks white three times followed by a pause. This 2,3 pattern

continues until the computer is turned off indicating no memory or RAM is detected.

The following table shows different light patterns and what they indicate.

Table 15. Diagnostics

Table 15. DiagnosticsTable 15. Diagnostics

Light Pattern

Light PatternLight Pattern Problem description

Problem description

Problem descriptionProblem description

2,1

2,12,1 CPU failure

2,2

2,22,2 System board: BIOS and ROM failure

2,3

2,32,3 No memory or RAM detected

2,4

2,42,4 Memory or RAM failure

2,5

2,52,5 Invalid memory installed

2,6

2,62,6 System board or chipset error

2,7

2,72,7 LCD failure

3,1

3,13,1 CMOS battery failure

3,2

3,23,2 PCI/video card failure

105

Light Pattern

Light PatternLight Pattern Problem description

Problem description

Problem descriptionProblem description

3,3

3,33,3 Recovery image not found

3,4

3,43,4 Recovery image found but invalid

The computer may emit a series of beeps during start-up if the errors or problems

cannot be displayed. The repetitive beep codes help the user troubleshoot problems

with the computer.

Camera status light:

Camera status light:Camera status light: Indicates whether the camera is in use.

• Solid white – Camera is in use.

• Off – Camera is not in use.

Caps Lock status light:

Caps Lock status light:Caps Lock status light: Indicates whether Caps Lock is enabled or disabled.

• Solid white – Caps Lock enabled.

• Off – Caps Lock disabled.

106

Getting help and contacting Dell

Getting help and contacting DellGetting help and contacting Dell

Self-help resources

Self-help resourcesSelf-help resources

You can get information and help on Dell products and services using these self-help

resources:

Table 16. Self-help resources

Table 16. Self-help resourcesTable 16. Self-help resources

Information about Dell products and

services

www.dell.com

Dell Help & Support app

Get started app

Accessing help In Windows search, type Help and

Support, and press Enter.

Online help for operating system www.dell.com/support/windows

Troubleshooting information, user

manuals, setup instructions, product

specifications, technical help blogs,

drivers, software updates, and so on.

www.dell.com/support

Learn about your operating system,

setting up and using your computer, data

backup, diagnostics, and so on.

See at Me and My Dell www.dell.com/

support/manuals.

Contacting Dell

Contacting DellContacting Dell

To contact Dell for sales, technical support, or customer service issues, see

www.dell.com/contactdell.

NOTE: Availability varies by country and product, and some services may

NOTE: Availability varies by country and product, and some services may NOTE: Availability varies by country and product, and some services may

not be available in your country.

not be available in your country.not be available in your country.

107

NOTE: If you do not have an active internet connection, you can find

NOTE: If you do not have an active internet connection, you can find NOTE: If you do not have an active internet connection, you can find

contact information on your purchase invoice, packing slip, bill, or Dell

contact information on your purchase invoice, packing slip, bill, or Dell contact information on your purchase invoice, packing slip, bill, or Dell

product catalog.

product catalog.product catalog.

108

Mærke:	Dell
Kategori:	Bærbare computer
Model:	XPS 15
Type:	PC
Bredde:	371.6 mm
Dybde:	252.9 mm
Højde:	25.3 mm
Vægt:	2010 g
Produktfarve:	Aluminium
Skærm diagonal:	15.6 "
Skærmopløsning:	1920 x 1080 pixel
Kompatible hukommelseskort:	Memory Stick (MS), MMC, MS PRO, SD, SDHC, xD
Wi-Fi:	Ja
Bluetooth:	Ja
Naturligt aspektforhold:	16:9
Antal HDMI-porte:	1
DVI-port:	Ingen
Ethernet LAN-porte (RJ-45):	1
Antal USB 2.0-porte:	2
Udgange til hovedtelefoner:	1
Intern hukommelse:	4 GB
Operativsystem installeret:	Windows 7 Home Premium
Indbygget kortlæser:	Ja
Batterilevetid (maks.):	5.31 t
Processorfrekvens:	1.73 GHz
Processorserie:	Intel® Core™ i7
Processor-cache:	6 MB
Processor cache type:	L2
Intern hukommelsestype:	DDR3-SDRAM
Hukommelsesur hastighed:	800 Mhz
Maksimal intern hukommelse:	4 GB
Samlet lagringskapacitet:	500 GB
Diskret grafikadaptermodel:	AMD Radeon HD 4570
Diskret grafikadapter:	Ja
Mikrofonindgang:	Ja
S/PDIF-udgang:	Ja
Docking-stik:	Ingen
ExpressCard-slot:	Ja
Cardbus PCMCIA slot type:	Ingen
Smartcard slot:	Ja
Opladningsport type:	DC-in-stik
Pegeredskab:	Touchpad
Slot til kabellås:	Ingen
Hukommelsesstik:	2x SO-DIMM
Antal VGA-porte (D-sub):	1
TV-tuner, integreret:	Ingen
Infrarød dataport:	Ingen
Optisk drevtype:	DVD-RW
Antal battericeller:	6
Line-in:	Ja
HDD-grænseflade:	SATA
Netværksfunktioner:	Gigabit Ethernet
Antal serielle porte:	1
HDD hastighed:	7200 rpm
FireWire-porte (IEEE 1394):	1
Bundkort chipsæt:	Intel® HM57 Express
Maksimal grafikadapterhukommelse:	2.048 GB
Antal eSATA-porte:	1
Intern modem:	Ingen
Tv-indgangsport:	Ingen
Grafikadapter familie:	NVIDIA

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