HP 15s-eq1906nd Manual
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HP Pavilion 15 Notebook PC
Maintenance and Service Guide
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel, Core, and Pentium are U.S. registered
trademarks of Intel Corporation. Microsoft
and Windows are U.S. registered
trademarks of Microsoft Corporation.
SD Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: August 2013
First Edition: April 2013
Document Part Number: 718382-002
Product notice
This guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take
full advantage of Windows 8 functionality.
See http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole remedy
is to return the entire unused product
(hardware and software) within 14 days for
a refund subject to the refund policy of your
place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 8
Finding your hardware and software information ......................................................................... 8
Locating hardware .................................................................................................... 8
Locating software ...................................................................................................... 8
Display ................................................................................................................................... 9
Buttons and speakers .............................................................................................................. 10
Keys ..................................................................................................................................... 11
Lights .................................................................................................................................... 12
TouchPad .............................................................................................................................. 13
Left side ................................................................................................................................ 14
Right side .............................................................................................................................. 16
Bottom .................................................................................................................................. 17
3 Illustrated parts catalog .................................................................................................. 18
Service tag ............................................................................................................................ 18
Computer major components ................................................................................................... 20
Display assembly subcomponents ............................................................................................. 28
Mass storage devices ............................................................................................................. 29
Miscellaneous parts ................................................................................................................ 30
Sequential part number listing .................................................................................................. 31
4 Removal and replacement procedures preliminary requirements .................................... 40
Tools required ....................................................................................................................... 40
Service considerations ............................................................................................................ 40
Plastic parts ............................................................................................................ 40
Cables and connectors ............................................................................................ 41
Drive handling ........................................................................................................ 41
Grounding guidelines ............................................................................................................. 42
Electrostatic discharge damage ................................................................................. 42
v
Packaging and transporting guidelines ....................................................... 43
Workstation guidelines .............................................................. 43
5 Removal and replacement procedures for Customer Self-Repair parts ............................. 45
Component replacement procedures ........................................................................................ 45
Battery ................................................................................................................... 46
Optical drive .......................................................................................................... 47
Hard drive ............................................................................................................. 49
WLAN module ........................................................................................................ 51
Memory module ...................................................................................................... 53
6 Removal and replacement procedures for Authorized Service Provider parts .................. 55
Component replacement procedures ........................................................................................ 55
Keyboard ............................................................................................................... 56
Top cover ............................................................................................................... 60
Power button board ................................................................................................. 64
TouchPad button board ............................................................................................ 65
Display assembly subcomponents .............................................................................. 66
System board ......................................................................................................... 74
Fan ....................................................................................................................... 79
Heat sink ............................................................................................................... 80
Processor ............................................................................................................... 85
PCH heat sink ......................................................................................................... 87
RTC battery ............................................................................................................ 89
RJ-45/USB board .................................................................................................... 91
Power connector cable ............................................................................................ 92
Speakers ................................................................................................................ 94
Optical drive connector cable ................................................................................... 96
7 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 98
Starting Setup Utility (BIOS) ..................................................................................................... 98
Updating the BIOS ................................................................................................................. 98
Determining the BIOS version ................................................................................... 98
Downloading a BIOS update .................................................................................... 99
Using System Diagnostics ...................................................................................................... 100
8 Specifications ................................................................................................................ 101
Computer specifications ........................................................................................................ 101
15.6-inch display specifications ............................................................................................. 102
Hard drive specifications ...................................................................................................... 103
vi
Hard drive specifications (continued) ...................................................................................... 104
9 Backing up, restoring, and recovering .......................................................................... 105
Creating recovery media and backups ................................................................................... 106
Creating HP Recovery media .................................................................................. 107
Restore and recovery ............................................................................................................ 108
Using Windows Refresh for quick and easy recovery ................................................. 109
Remove everything and reinstall Windows ............................................................... 109
Recovering using HP Recovery Manager .................................................................. 110
What you need to know .......................................................................... 110
Using the HP Recovery partition to recover a minimized image
(select models only) ................................................................................ 111
Using HP Recovery media to recover ........................................................ 111
Changing the computer boot order ........................................................... 111
Removing the HP Recovery partition ........................................................................ 112
10 Power cord set requirements ...................................................................................... 113
Requirements for all countries ................................................................................................ 113
Requirements for specific countries and regions ....................................................................... 114
11 Recycling .................................................................................................................... 115
Index ............................................................................................................................... 116
vii
viii
1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Product Name HP Pavilion 15 Notebook PC √ √
Processors ●AMD® A10-5750M 2.50-GHz
processor (turbo up to 3.50-GHz;
1600-MHz FSB, 4.0-MB L2 cache,
DDR3, quad core, 35 W)
●AMD A8-5550M 2.10-GHz
processor (turbo up to 3.10-GHz;
1600-MHz FSB, 4.0-MB L2 cache,
DDR3, quad core, 35 W)
●AMD A6-5350M 2.90-GHz
processor (turbo up to 3.50-GHz;
1600-MHz FSB, 1.0-MB L2 cache,
DDR3, dual core, 35 W)
●AMD A6-5200 2.00-GHz processor
(2.00-MB L2 cache, 1600-MHz FSB,
DDR3L, quad core, 25 W)
●AMD A4-5150M 2.70-GHz
processor (turbo up to 3.30-GHz;
1600-MHz FSB, 1.0-MB L2 cache,
DDR3, dual core, 35 W)
●AMD A4-5000 1.50-GHz processor
(2.00-MB L2 cache, 1600-MHz FSB,
DDR3L, quad core, 15 W)
√
1
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Processors (continued) ●Intel® Quad Core® i7-4702MQ
2.20-GHz processor (SC turbo up to
2.90-GHz; 1600-MHz FSB, 6.0-MB
L3 cache, 37 W)
●Intel Quad Core i7-3632QM 2.20-
GHz processor (SC turbo up to 3.2-
GHz; 1600-MHz FSB, 6.0-MB L3
cache, 35 W)
●Intel Dual Core i5-3230M 2.60-GHz
processor (SC turbo up to 3.20-
GHz; 1600-MHz FSB, 3.0-MB L3
cache, 35 W)
●Intel Dual Core i3-3130M 2.60-GHz
processor (1600-MHz FSB, 3.0-MB
L3 cache, 35 W)
●Intel Pentium 2030M 2.50-GHz
processor (1600-MHz FSB, 2.0-MB
L2 cache, dual core, 35 W)
●Intel Pentium 2020M 2.40-GHz
processor (1600-MHz FSB, 2.0-MB
L2 cache, dual core, 35 W)
√
Chipset AMD A76M fusion controller hub √
Intel HM86 Express Chipset
Intel HM76 Express Chipset
√
2 Chapter 1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Graphics Internal graphics:
●AMD Radeon™ HD 8650G
graphics on computer
models equipped with an
AMD A10-5750M processor
●AMD Radeon HD 8550G graphics
on computer models equipped with
an AMD A8-5550M processor
●AMD Radeon HD 8450G graphics
on computer models equipped with
an AMD A6-5350M processor
●AMD Radeon HD 8350G graphics
on computer models equipped with
an AMD A4-5150M processor
●AMD Radeon HD 8400 graphics on
computer models equipped with an
AMD A6-5200 processor
●AMD Radeon HD 8330 graphics on
computer models equipped with an
AMD A4-5000 processor
√
Switchable graphics:
●AMD RadeonT HD 8650G + HD
8670M dual graphics on computer
models equipped with an AMD
A10-5750 processor
●AMD RadeonT HD 8550G + HD
8670M dual graphics on computer
models equipped with an AMD
A8-5550 processor
●AMD RadeonT HD 8450G + HD
8670M dual graphics on computer
models equipped with an AMD
A6-5350 processor
Support for HD decode, DX11, and HDMI
Support for PX5.5
AMD Start Now (AMD IOIC) 1.0 on
computer models equipped with an AMD
A10-5750, A8-5550, A6-5350, or
A4-5150 processor
AMD Start Now (AMD IOIC) 2.0 on
computer models equipped with an AMD
A6-5200 or A4-5000 processor
√
3
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Graphics (continued) Internal graphics:
●Intel HD Graphics 4000 on
computer models equipped with an
Intel dual core processor
●Intel HD Graphics 4600 on
computer models equipped with an
Intel Pentium processor
Switchable Discrete Graphics:
●Sun XT (64-bit), M2 package, 28
nm, 25 W, 4 pcs of dedicated video
memory (2-GB VRAM, 256-MB×16,
DDR3, 1-GHz×4 pcs)
●Sun XT (64-bit), M2 package, 28
nm, 25 W, 4 pcs of dedicated video
memory (1-GB VRAM, 128-MB×16,
DDR3, 1-GHz×4 pcs)
Support for HD decode, DX11, and HDMI
Support for PX5.5
√
Panel 15.6-in, high-definition (HD), white light-
emitting diode (WLED), BrightView
(1366×768), wedge (5.5-mm), SVA,
typical brightness 200 nits, 16:9 ultra
wide aspect ratio
15.6-in, HD, light-emitting diode (LED),
BrightView (1366×768), wedge (5.5-
mm), SVA, typical brightness 200 nits,
16:9 ultra wide aspect ratio
√ √
Memory Two customer-accessible/upgradable
memory module slots
Support for DDR3L (1600-MHz)
dual channel
Support for 8192-MB of system RAM in
the following configurations:
●8192-MB (8192-MB×1, 4096-
MB×2)
●6144-MB (4096-MB+2048-MB)
●4096-MB (4096-MB×1, 2048-
MB×2)
●2048-MB (2048-MB×1)
√ √
4 Chapter 1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Hard drive Support for 6.35-cm (2.5-in) hard drives
in 7.0-mm (.28-in) and 9.5-mm (.37-in)
thickness
Support for Serial ATA
Support for Accelerometer hard drive
protection
Support for the following hard drives:
●1-TB, 5400-rpm, 9.5-mm
●750-GB, 5400-rpm, 9.5-mm
●640-GB, 5400-rpm, 9.5-mm
●500-GB, 5400-rpm, 9.5- and 7.0-
mm
●320-GB, 5400-rpm, 9.5- and 7.0-
mm
√ √
Optical drive 9.5-mm tray load
SATA
Fixed (not modular)
DVD+/-RW Double Layer SuperMulti
Drive
√ √
Audio and video Dual speakers
Single digital microphone
HD Audio
DTS sound+
Integrated HP TrueVision HD webcam
(fixed [no tilt], activity LED, 1280×720 by
30 frames per second)
√ √
Ethernet Integrated 10/100 network interface
card (NIC)
√ √
Wireless Integrated wireless local area network
(WLAN) options by way of
wireless module
Two WLAN antennas built into
display assembly
Support for the following WLAN formats:
●Mediatek MT7630E 802.11bgn Wi-
Fi Adapter and Mediatek Bluetooth
4.0 Adapter
√
5
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Wireless (continued) ●Atheros AR9485 802.11b/g/n
WiFi Adapter
●Ralink RT3290LE 802.11b/g/n 1×1
WiFi and Bluetooth 4.0
Combo Adapter
●Realtek RTL8188EE 802.11bgn Wi-
Fi Adapter
√ √
●Intel Centrino Wireless-N 2230
Combo Adapter
√
External media cards HP 2-in-1 multiformat Digital Media
Reader Slot with push-push technology.
Reads data from and writes data to
digital memory cards such as Secure
Digital (SD).
√ √
Ports ●AC adapter, HP Smart
●Audio-in (mono microphone)/audio-
out (stereo headphone) combo jack
●HDMI v1.4 supporting up to
1920×1080 @ 60Hz
●RJ-45 (Ethernet)
●USB: two USB 3.0 ports, one USB
2.0 port
√ √
●VGA (Dsub 15 pin) supporting:
1920×1600 external resolution @
60 Hz, hot plug and unplug and
autodetection for correct output to
wide-aspect vs. standard aspect
video
√
●VGA (Dsub 15 pin) supporting:
1920×2000 external resolution @
60 Hz, 2048×1536 external
resolution @ 75 Hz, hot plug and
unplug and autodetection for correct
output to wide-aspect vs. standard
aspect video
√
Keyboard/pointing
devices
Full-size, island-style keyboard with
numeric keypad in black or white finish
Gesture support: MultiTouch gestures
enabled, two-finger scrolling, and pinch-
zoom as default
Taps enabled by default
Support for Windows 8 modern trackpad
√ √
6 Chapter 1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Power requirements Support for the following AC adapters:
●90-W HP Smart AC adapter (PFC,
EM, 4.5-mm)
●90-W HP Smart AC adapter (PFC,
4.5-mm)
●65-W HP Smart AC adapter (non-
PFC, EM, 4.5-mm)
●65-W HP Smart AC adapter (non-
PFC, 4.5-mm)
√ √
Support for the following batteries
●6-cell, 62-Wh, 2.80-Ah, Li-ion
battery
●6-cell, 47-Wh, 2.20-Ah, Li-ion
battery
√ √
Security Security cable lock √ √
Operating system Preinstalled:
●Windows 8 Professional
●Windows 8 Standard
●FreeDOS
●Ubuntu Linux
√ √
Serviceability End user replaceable parts:
●AC adapter
●Battery (system)
●Hard drive
●Memory modules (expansion and
primary)
●Optical drive
●WLAN module
√ √
7
2 External component identification
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type c, and then select Control Panel.
2. Select System and Security, and then in the System area, click Device Manager.
A list reveals all the devices installed in your computer.
Locating software
▲To find out what software is installed on your computer, from the Start screen, right-click using
the mouse or swipe from the top of the TouchPad to reveal the apps and then select the
All apps icon.
8 Chapter 2 External component identification
Display
Item Component Description
(1) Internal display switch Turns off the display and initiates Sleep if the display is
closed while the power is on.
NOTE: The internal display switch is not visible from
the outside of the computer.
(2) WLAN antennas (2)* Send and receive wireless signals to communicate
with WLANs.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures still photographs.
To use the webcam, from the Start screen, type c,
and then select CyberLink YouCam from the list
of applications.
(5) Internal microphone Records sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select
the HP Support Assistant app, select My computer, and then select User guides.
Display 9
Buttons and speakers
Item Component Description
(1) Power button ●When the computer is off, press the button to turn on
the computer.
●When the computer is on, press the button briefly to
initiate Sleep.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●When the computer is in Hibernation, press the
button briefly to exit Hibernation.
CAUTION: Pressing and holding down the power
button will result in the loss of unsaved information.
If the computer has stopped responding and Microsoft
Windows shutdown procedures are ineffective, press and
hold the power button down for at least 5 seconds to turn
off the computer.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly from
inactivity.
To learn more about your power settings, see your power
options. From the Start screen, type power, select
Settings, and then select Power Options from the list
of applications.
(2) Speakers (2) Produce sound.
10 Chapter 2 External component identification
Keys
Item Component Description
(1) esc key Reveals system information when pressed in combination
with the fn key.
(2) fn key Reveals system information when pressed in combination
with the esc key.
(3) Windows key Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows logo key again will
return you to the previous screen.
(4) Action keys Execute frequently used system functions.
(5) num lk key Controls the function of numeric keypad.the integrated
Press the key to alternate between the standard numeric
function found on an external keypad (this function is
turned on at the factory) and the navigational function
(indicated by the directional arrows on the keys).
NOTE: The keypad function that is active when the
computer is turned off is reinstated when the computer is
turned back on.
(6) Integrated numeric keypad Set at the factory to function like an external numeric
keypad. To alternate between this numeric function and
the navigational function (indicated by the directional
arrows on the keys), press the num lock key.
Keys 11
Lights
Item Component Description
(1) Power light ●White: The computer is on.
●Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer
shuts off power to the display and other
unneeded components.
●Off: The computer is off or in Hibernation.
Hibernation is an energy-saving mode that uses the
least amount of power.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly
from inactivity.
(2) Mute light ●Amber: Computer sound is off.
●Off: Computer sound is on.
(3) Wireless light On: An integrated wireless device, such as a WLAN
device and/or a Bluetooth device, is on.
NOTE: On some models, the wireless light is amber
when all wireless devices are off.
(4) Caps lock light On: Caps lock is on, which switches the keys to all
capital letters.
12 Chapter 2 External component identification
TouchPad
Item Component Description
(1) TouchPad zone Moves the on-screen pointer and selects or activates items
on the screen.
NOTE: The TouchPad also supports edge-swipe
gestures.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
TouchPad 13
Left side
Item Component Description
(1) External monitor port Connects an external VGA monitor or projector.
(2) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(3) HDMI port Connects an optional video or audio device, such as a
high-definition television, any compatible digital or audio
component, or a high-speed HDMI device.
(4) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide
enhanced USB power performance.
(5) Audio-out (headphone) jack/Audio-in
(microphone) jack
Connects optional powered stereo speakers,
headphones, earbuds, a headset, or a television audio
cable. Also connects an optional headset microphone.
This jack does not support optional microphone-only
devices.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and Environmental
Notices. To access this guide, from the Start screen, type
support, select the HP Support Assistant app,
select My computer, and then select User guides.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(6) Media Card Reader Reads data from and writes data to digital memory cards
such as Secure Digital (SD).
14 Chapter 2 External component identification
Item Component Description
(7) Hard drive light ●Blinking white: The hard drive is being accessed.
●Amber: HP 3D DriveGuard has temporarily parked
the hard drive.
(8) Power light ●White: The computer is on.
●Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer
shuts off power to the display and other
unneeded components.
●Off: The computer is off or in Hibernation.
Hibernation is an energy-saving mode that uses the
least amount of power.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume
quickly from inactivity.
Left side 15
Right side
Item Component Description
(1) Optical drive Reads and writes to an optical disc.
(2) Optical drive eject button Releases the disc tray.
(3) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(4) USB 2.0 port Connects an optional USB device.
(5) RJ-45 (network) jack Connects a network cable.
(6) AC adapter light ●White: The AC adapter is connected and the battery
is charged.
●Amber: The AC adapter is connected and the
battery is charging.
●Off: The computer is using DC power.
(7) Power connector Connects an AC adapter.
16 Chapter 2 External component identification
Bottom
Item Component Description
(1) Battery bay Holds the battery.
(2) Vents (5) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(3) Battery release latch Releases the battery from the battery bay.
(4) Service cover Provides access to the hard drive bay, the WLAN module
slot, and the memory module slots.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact support through
Help and Support. From the Start screen, type h, and
then select Help and Support.
Bottom 17
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Item Description Function
(1) Product name This is the product name affixed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
18 Chapter 3 Illustrated parts catalog
Item Description Function
(3) Part number/Product number (p/n) This number provides specific information about
the product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(4) Warranty period This number describes the duration of the warranty
period for the computer.
(5) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Service tag 19
Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly
spare part information, see Display assembly subcomponents on page 28.
(2) Keyboard (includes keyboard cable):
In black finish for use on all computer models in Belgium 719853-A41
In black finish for use on all computer models in Bulgaria 719853-261
In black finish for use on all computer models in Canada 719853-DB1
In black finish for use on all computer models in the Czech Republic and Slovakia 719853-FL1
In black finish for use on all computer models in Denmark, Finland, and Norway 719853-DH1
In black finish for use on all computer models in France 719853-051
In black finish for use on all computer models in Germany 719853-041
In black finish for use on all computer models in Greece 719853-151
In black finish for use on all computer models in Hungary 719853-211
In black finish for use on all computer models in Israel 719853-BB1
In black finish for use on all computer models in Italy 719853-061
In black finish for use on all computer models in Japan 719853-291
In black finish for use on all computer models in the Netherlands 719853-B31
In black finish for use only on computer models equipped with an Intel processor
in Northwest Africa
719853-FP1
In black finish for use on all computer models in Portugal 719853-131
In black finish for use on all computer models in Romania 719853-271
In black finish for use on all computer models in Russia 719853-251
In black finish for use only on computer models equipped with an Intel processor
in Saudi Arabia
719853-171
In black finish for use on all computer models in Slovenia 719853-BA1
In black finish for use on all computer models in South Korea 719853-AD1
In black finish for use on all computer models in Spain 719853-071
In black finish for use on all computer models in Switzerland 719853-BG1
In black finish for use on all computer models in Taiwan 719853-AB1
In black finish for use on all computer models in Thailand 719853-281
In black finish for use on all computer models in Turkey 719853-141
In black finish for use on all computer models in the United Kingdom and Singapore 719853-031
In black finish for use on all computer models in the United States 719853-001
In white finish for use on all computer models in Belgium 720597-A41
Computer major components 21
Item Component Spare part number
In white finish for use on all computer models in Bulgaria 720597-261
In white finish for use on all computer models in Canada 720597-DB1
In white finish for use on all computer models in the Czech Republic and Slovakia 720597-FL1
In white finish for use on all computer models in Denmark, Finland, and Norway 720597-DH1
In white finish for use on all computer models in France 720597-051
In white finish for use on all computer models in Germany 720597-041
In white finish for use on all computer models in Greece 720597-151
In white finish for use on all computer models in Hungary 720597-211
In white finish for use on all computer models in Israel 720597-BB1
In white finish for use on all computer models in Italy 720597-061
In white finish for use on all computer models in Japan 720597-291
In white finish for use on all computer models in the Netherlands 720597-B31
In white finish for use only on computer models equipped with an Intel processor
in Northwest Africa
720597-FP1
In white finish for use on all computer models in Portugal 720597-131
In white finish for use on all computer models in Romania 720597-271
In white finish for use on all computer models in Russia 720597-251
In white finish for use only on computer models equipped with an Intel processor
in Saudi Arabia
720597-171
In white finish for use on all computer models in Slovenia 720597-BA1
In white finish for use on all computer models in South Korea 720597-AD1
In white finish for use on all computer models in Spain 720597-071
In white finish for use on all computer models in Switzerland 720597-BG1
In white finish for use on all computer models in Taiwan 720597-AB1
In white finish for use on all computer models in Thailand 720597-281
In white finish for use on all computer models in Turkey 720597-141
In white finish for use on all computer models in the United Kingdom and Singapore 720597-031
In white finish for use on all computer models in the United States 720597-001
(3) Top cover (includes TouchPad):
In flying red finish 719868-001
In pearl white finish 719867-001
In regal purple finish 719870-001
In revolutionary blue finish 719869-001
22 Chapter 3 Illustrated parts catalog
Item Component Spare part number
In sparkling black and silver finish 719871-001
(4) Power button board (includes cable) 719843-001
(5) TouchPad button board (includes TouchPad board cable and TouchPad button
board cable)
720299-001
(6) System board (includes replacement thermal material):
For use only on computer models equipped with an AMD A10, A8, A6-5350, or A4
processor, a graphics subsystem with 1-GB of discrete memory, and the Windows 8
Standard operating system
720692-501
For use only on computer models equipped with an AMD A10, A8, A6-5350, or A4
processor, a graphics subsystem with 1-GB of discrete memory, and the Linux
operating system
720692-001
Equipped with an AMD A6-5200 2.00-GHz processor (2.00-MB L2 cache, 1600-
MHz FSB, DDR3L, quad core, 25 W), a graphics subsystem with 1-GB of discrete
memory, and the Windows 8 Standard operating system
722205-501
Equipped with an AMD A6-5200 2.00-GHz processor (2.00-MB L2 cache, 1600-
MHz FSB, DDR3L, quad core, 25 W), a graphics subsystem with 1-GB of discrete
memory, and the Windows 8 Standard operating system
722205-001
For use only on computer models equipped with an AMD A10, A8, A6-5350, or A4
processor, a graphics subsystem with UMA memory, and the Windows 8 Standard
operating system
720691-501
For use only on computer models equipped with an AMD A10, A8, A6-5350, or A4
processor, a graphics subsystem with UMA memory, and the Linux operating system
720691-001
Equipped with an AMD A6-5200 2.00-GHz processor (2.00-MB L2 cache, 1600-
MHz FSB, DDR3L, quad core, 25 W), a graphics subsystem with 1-GB of discrete
memory, and the Windows 8 Standard operating system
722204-501
Equipped with an AMD A6-5200 2.00-GHz processor (2.00-MB L2 cache, 1600-
MHz FSB, DDR3L, quad core, 25 W), a graphics subsystem with 1-GB of discrete
memory, and the Linux operating system
722204-001
Equipped with an AMD A4-5000 1.50-GHz processor (1600-MHz FSB, 2.0-MB L2
cache, DDR3L, quad core, 15 W), a graphics subsystem with UMA memory, and the
Windows 8 Standard operating system
731534-501
Equipped with an AMD A4-5000 1.50-GHz processor (1600-MHz FSB, 2.0-MB L2
cache, DDR3L, quad core, 15 W), a graphics subsystem with UMA memory, and the
Linux operating system
731534-001
For use only on computer models equipped with the Intel HM86 chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system
713256-601
For use only on computer models equipped with the Intel HM86 chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system
713256-501
For use only on computer models equipped with the Intel HM86 chipset, a graphics
subsystem with 2-GB of discrete memory, and the Linux operating system
713256-001
For use only on computer models equipped with the Intel HM86 chipset, a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system
713255-001
Computer major components 23
Item Component Spare part number
For use only on computer models equipped with the Intel HM86 chipset, a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system
713255-501
For use only on computer models equipped with the Intel HM86 chipset, a graphics
subsystem with UMA memory, and the Linux operating system
713255-001
For use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional
operating system
720459-601
For use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard
operating system
720459-501
For use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with 2-GB of discrete memory, and the Linux operating system
720459-001
For use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with 1-GB of discrete memory, and the Windows 8 Professional
operating system
713258-601
For use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with 1-GB of discrete memory, and the Windows 8 Standard
operating system
713258-501
For use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with 1-GB of discrete memory, and the Linux operating system
713258-001
For use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system
713257-001
For use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system
713257-501
For use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with UMA memory, and the Linux operating system
713257-001
Equipped with an Intel Dual Core i3-3110M 2.40-GHz processor (3.0-MB L3 cache,
1600-MHz FSB, 35 W), a graphics subsystem with 1-GB of discrete memory, and the
Windows 8 Professional operating system
729844-601
Equipped with an Intel Dual Core i3-3110M 2.40-GHz processor (3.0-MB L3 cache,
1600-MHz FSB, 35 W), a graphics subsystem with 1-GB of discrete memory, and the
Windows 8 Standard operating system
729844-501
Equipped with an Intel Dual Core i3-3110M 2.40-GHz processor (3.0-MB L3 cache,
1600-MHz FSB, 35 W), a graphics subsystem with 1-GB of discrete memory, and the
Linux operating system
729844-001
Equipped with an Intel Dual Core i3-3110M 2.40-GHz processor (3.0-MB L3 cache,
1600-MHz FSB, 35 W), a graphics subsystem with UMA memory, and the
Windows 8 Professional operating system
729843-601
Equipped with an Intel Dual Core i3-3110M 2.40-GHz processor (3.0-MB L3 cache,
1600-MHz FSB, 35 W), a graphics subsystem with UMA memory, and the
Windows 8 Standard operating system
729843-501
Equipped with an Intel Dual Core i3-3110M 2.40-GHz processor (3.0-MB L3 cache,
1600-MHz FSB, 35 W), a graphics subsystem with UMA memory, and the Linux
operating system
729843-001
24 Chapter 3 Illustrated parts catalog
Item Component Spare part number
Thermal Material Kit (includes thermal replacement material) 719864-001
(7) Fan (includes cable) 719860-001
(8) Processor (includes replacement thermal material):
AMD A10-5750M 2.50-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 4.0-
MB L2 cache, DDR3, quad core, 35 W)
713548-001
AMD A8-5550M 2.10-GHz processor (turbo up to 3.10-GHz; 1600-MHz FSB, 4.0-
MB L2 cache, DDR3, quad core, 35 W)
713551-001
AMD A6-5350M 2.90-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 1.0-
MB L2 cache, DDR3, dual core, 35 W)
713550-001
AMD A4-5150M 2.70-GHz processor (turbo up to 3.30-GHz; 1600-MHz FSB, 1.0-
MB L2 cache, DDR3, dual core, 35 W)
713549-001
Intel Quad Core i7-4702MQ 2.20-GHz processor (SC turbo up to 2.90-GHz; 1600-
MHz FSB, 6.0-MB L3 cache, 37 W)
723522-001
Intel Quad Core i7-3632QM 2.20-GHz processor (SC turbo up to 3.2-GHz; 1600-
MHz FSB, 6.0-MB L3 cache, 35 W)
701658-001
Intel Dual Core i5-3230M 2.60-GHz processor (SC turbo up to 3.20-GHz; 1600-
MHz FSB, 3.0-MB L3 cache, 35 W)
711903-001
Intel Dual Core i3-3130M 2.60-GHz processor (1600-MHz FSB, 3.0-MB L3 cache,
35 W)
713163-001
Intel Pentium 2030M 2.50-GHz processor (1600-MHz FSB, 2.0-MB L2 cache,
dual core, 35 W)
713164-001
Intel Pentium 2020M 2.40-GHz processor (1600-MHz FSB, 2.0-MB L2 cache,
dual core, 35 W)
700628-001
Thermal Material Kit (includes thermal replacement material) 719864-001
(9) Heat sink (includes replacement thermal material):
Heat sink for use only on computer models equipped with an AMD A10, A8,
A6-5350, or A4 processor and a graphics subsystem with discrete memory
720690-001
Heat sink for use only on computer models equipped with an AMD A10, A8,
A6-5350, or A4 processor and a graphics subsystem with UMA memory
720689-001
For use only on computer models equipped with an AMD A6-5200 and a graphics
subsystem with discrete memory
724885-001
For use only on computer models equipped with an AMD A6-5200 and a graphics
subsystem with UMA memory
724884-001
For use only on computer models equipped with Intel processor and a graphics
subsystem with discrete memory
719862-001
For use only on computer models equipped with Intel processor and a graphics
subsystem with UMA memory
719861-001
PCH heat sink 719863-001
Thermal Material Kit (includes thermal replacement material) 719864-001
Computer major components 25
Item Component Spare part number
Atheros AR9485 802.11b/g/n WiFi Adapter for use on all computer models 675794-001
Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use
on all computer models
690020-001
Realtek RTL8188EE 802.11bgn Wi-Fi Adapter for use on all computer models 709848-001
Intel Centrino Wireless-N 2230 Combo Adapter for use only on computer models
equipped with an Intel processor
670290-001
(21) Service cover 719872-001
Computer major components 27
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel 719847-001
(2) 15.6-in, BrightView, HD, LED, SVA display panel 719873-001
(3) Display hinges (includes left and right hinges and hinge brackets) 719857-001
(4) Webcam/microphone module (includes double-sided adhesive) 719845-001
(5) Antenna Kit (includes left and right wireless antenna cables and transceivers) 719856-001
(6) Display panel cable (includes webcam/microphone module cable) 719854-001
(7) Display enclosure:
In flying red finish 719849-001
In pearl white finish 719848-001
In regal purple finish 719851-001
In revolutionary blue finish 719850-001
In sparkling black and silver finish 719852-001
28 Chapter 3 Illustrated parts catalog
Mass storage devices
Item Component Spare part number
(1) Hard drive (does not include hard drive bracket or hard drive connector cable):
1-TB, 5400-rpm, 9.5-mm for use on all computer models 676521-001
750-GB, 5400-rpm, 9.5-mm for use only on computer models equipped with
an AMD processor
634250-001
750-GB, 5400-rpm, 9.5-mm for use only on computer models equipped with
an Intel processor
644351-001
640-GB, 5400-rpm, 9.5-mm for use on all computer models 669300-001
500-GB, 5400-rpm, 9.5- and 7.0-mm for use only on computer models equipped with
an AMD processor
644683-001
500-GB, 5400-rpm, 9.5- and 7.0-mm for use only on computer models equipped with
an Intel processor
683802-001
320-GB, 5400-rpm, 9.5- and 7.0-mm for use only on computer models equipped with
an AMD processor
622643-001
320-GB, 5400-rpm, 9.5- and 7.0-mm for use only on computer models equipped with
an Intel processor
645193-001
Hard Drive Hardware Kit, includes: 716179-001
Mass storage devices 29
Item Component Spare part number
(2a) Hard drive connector cable
(2b) Hard drive bracket
(3) DVD±RW Double Layer SuperMulti Drive 719874-001
Miscellaneous parts
Component Spare part number
AC adapter:
90-W HP Smart AC adapter (PFC, EM, 4.5-mm) 710414-001
90-W HP Smart AC adapter (PFC, 4.5-mm) 710413-001
65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) 714657-001
65-W HP Smart AC adapter (non-PFC, 4.5-mm) 710412-001
Power cord (3-pin, black, 1.83-m):
For use on all computer models in Australia 490371-111
For use on all computer models in Denmark 490371-081
For use on all computer models in Europe 490371-021
For use on all computer models in India 490371-D61
For use on all computer models in Israel 490371-BB1
For use on all computer models in Italy 490371-061
For use only on computer models equipped with an Intel processor in Japan 490371-291
For use on all computer models in North America 490371-001
For use on all computer models in the People's Republic of China 490371-AA1
For use only on computer models equipped with an Intel processor in South Africa 490371-AR1
For use on all computer models in South Korea 490371-AD1
For use on all computer models in Switzerland 490371-111
For use on all computer models in Taiwan 490371-AB1
For use only on computer models equipped with an Intel processor in Thailand 490371-201
For use only on all computer models in the United Kingdom and Singapore 490371-031
Screw Kit 719855-001
30 Chapter 3 Illustrated parts catalog
Sequential part number listing
Spare part number Description
490371-001 Power cord for use on all computer models in North America(3-pin, black, 1.83-m)
490371-011 Power cord for use on all computer models in Australia (3-pin, black, 1.83-m)
490371-021 Power cord for use on all computer models in Europe (3-pin, black, 1.83-m)
490371-031 Power cord for use on all computer models in the United Kingdom and Singapore (3-pin, black,
1.83-m)
490371-061 Power cord for use on all computer models in Italy (3-pin, black, 1.83-m)
490371-081 Power cord for use on all computer models in Denmark (3-pin, black, 1.83-m)
490371-111 Power cord for use on all computer models in Switzerland (3-pin, black, 1.83-m)
490371-201 Power cord for use only on computer models equipped with an Intel processor in Thailand (3-pin,
black, 1.83-m)
490371-291 Power cord for use only on computer models equipped with an Intel processor in Japan (3-pin,
black, 1.83-m)
490371-AA1 Power cord for use on all computer models in the People's Republic of China (3-pin, black, 1.83-m)
490371-AB1 Power cord for use on all computer models in Taiwan (3-pin, black, 1.83-m)
490371-AD1 Power cord for use on all computer models in South Korea (3-pin, black, 1.83-m)
490371-AR1 Power cord for use only on computer models equipped with an Intel processor in South Africa (3-
pin, black, 1.83-m)
490371-BB1 Power cord for use on all computer models in Israel (3-pin, black, 1.83-m)
490371-D61 Power cord for use on all computer models in India (3-pin, black, 1.83-m)
622643-001 320-GB, 5400-rpm, SATA, 9.5-mm hard drive for use only on computer models equipped with an
AMD processor (does not include hard drive bracket or hard drive connector cable)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare
part number 716179-001.
634250-001 750-GB, 5400-rpm, SATA, 9.5-mm hard drive for use only on computer models equipped with an
AMD processor (does not include hard drive bracket or hard drive connector cable)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare
part number 716179-001.
637193-001 RTC battery (includes cable and double-sided tape)
644351-001 750-GB, 5400-rpm, SATA, 7.0-mm hard drive for use only on computer models equipped with an
Intel processor (does not include hard drive bracket or hard drive connector cable)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare
part number 716179-001.
644683-001 500-GB, 5400-rpm, SATA, 7.0-mm hard drive for use only on computer models equipped with an
AMD processor (does not include hard drive bracket or hard drive connector cable)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare
part number 716179-001.
Sequential part number listing 31
Spare part number Description
645193-001 320-GB, 5400-rpm, SATA, 7.0-mm hard drive for use only on computer models equipped with an
Intel processor (does not include hard drive bracket or hard drive connector cable)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare
part number 716179-001.
669300-001 640-GB, 5400-rpm, SATA, 9.5-mm hard drive for use on all computer models (does not include
hard drive bracket or hard drive connector cable)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare
part number 716179-001.
670290-001 Intel Centrino Wireless-N 2230 Combo Adapter for use only on computer models equipped with an
Intel processor
675794-001 Atheros AR9485 802.11b/g/n WiFi Adapter for use on all computer models
676521-001 1-TB, 5400-rpm, SATA, 9.5-mm hard drive (does not include hard drive bracket or hard drive
connector cable)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare
part number 716179-001.
683802-001 500-GB, 5400-rpm, SATA, 9.5- and 7.0-mm hard drive for use only on computer models equipped
with an Intel processor (does not include hard drive bracket or hard drive connector cable)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare
part number 716179-001.
690020-001 Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use on all
computer models
691739-001 2-GB memory module (PC3L, 12800, 1600-MHz)
691740-001 4-GB memory module (PC3L, 12800, 1600-MHz)
693374-001 8-GB memory module (PC3L, 12800, 1600-MHz)
700628-001 Intel Pentium 2020M 2.40-GHz processor (1600-MHz FSB, 2.0-MB L2 cache, dual core, 35 W;
includes replacement thermal material)
701658-001 Intel Quad Core i7-3632QM 2.20-GHz processor (SC turbo up to 3.2-GHz; 1600-MHz FSB, 6.0-
MB L3 cache, 35 W; includes replacement thermal material)
709848-001 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter for use on all computer models
710412-001 65-W HP Smart AC adapter (non-PFC, 4.5-mm)
710413-001 90-W HP Smart AC adapter (PFC, 4.5-mm)
710414-001 90-W HP Smart AC adapter (PFC, EM, 4.5-mm)
710416-001 6-cell, 47-Wh, 2.20-Ah, Li-ion battery
710417-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery
710418-001 Mediatek MT7630E 802.11bgn Wi-Fi Adapter and Mediatek Bluetooth 4.0 Adapter for use only
on computer models equipped with an AMD processor
711903-001 Intel Dual Core i5-3230M 2.60-GHz processor (SC turbo up to 3.20-GHz; 1600-MHz FSB, 3.0-MB
L3 cache, 35 W; includes replacement thermal material)
32 Chapter 3 Illustrated parts catalog
Spare part number Description
713163-001 Intel Dual Core i3-3130M 2.60-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W; includes
replacement thermal material)
713164-001 Intel Pentium 2030M 2.50-GHz processor (1600-MHz FSB, 2.0-MB L2 cache, dual core, 35 W;
includes replacement thermal material)
713255-001 System board for use only on computer models equipped with the Intel HM86 chipset, a graphics
subsystem with UMA memory, and the Linux operating system (includes replacement
thermal material)
713255-501 System board for use only on computer models equipped with the Intel HM86 chipset, a graphics
subsystem with UMA memory, and the Windows St (includes replacementandard operating system
thermal material)
713255-601 System board for use only on computer models equipped with the Intel HM86 chipset, a graphics
subsystem with UMA memory, and the Windows Professional operating system (includes
replacement thermal material)
713256-001 System board for use only on computer models equipped with the Intel HM86 chipset, a graphics
subsystem with 2-GB of discrete memory, and the Linux operating system (includes replacement
thermal material)
713256-501 System board for use only on computer models equipped with the Intel HM86 chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows Standard operating system (includes
replacement thermal material)
713256-601 System board for use only on computer models equipped with the Intel HM86 chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows Professional operating system (includes
replacement thermal material)
713257-001 System board for use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with UMA memory, and the Linux operating system (includes replacement
thermal material)
713257-501 System board for use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with UMA memory, and the Windows St (includes replacementandard operating system
thermal material)
713256-601 System board for use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with UMA memory, and the Windows Professional operating system (includes
replacement thermal material)
713258-001 System board for use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with 1-GB of discrete memory, and the Linux operating system (includes replacement
thermal material)
713258-501 System board for use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with 1-GB of discrete memory, and the Windows Standard operating system (includes
replacement thermal material)
713258-601 System board for use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with 1-GB of discrete memory, and the Windows Professional operating system (includes
replacement thermal material)
713548-001 AMD A10-5750M 2.50-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 4.0-MB L2 cache,
DDR3, quad core, 35 W; includes replacement thermal material)
713549-001 AMD A4-5150M 2.70-GHz processor (turbo up to 3.30-GHz; 1600-MHz FSB, 1.0-MB L2 cache,
DDR3, dual core, 35 W; includes replacement thermal material)
Sequential part number listing 33
Spare part number Description
713550-001 AMD A6-5350M 2.90-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 1.0-MB L2 cache,
DDR3, dual core, 35 W; includes replacement thermal material)
713551-001 AMD A8-5550M 2.10-GHz processor (turbo up to 3.10-GHz; 1600-MHz FSB, 4.0-MB L2 cache,
DDR3, quad core, 35 W; includes replacement thermal material)
714657-001 65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm)
716179-001 Hard Drive Hardware Kit
719843-001 Power button board (includes cable)
719844-001 RJ-45/USB board (includes cable)
719845-001 Webcam/microphone module (includes double-sided adhesive)
719846-001 Optical drive connector cable
719847-001 Display bezel
719848-001 Display enclosure in pearl white finish
719849-001 Display enclosure in flyer red finish
719850-001 Display enclosure in revolutionary blue finish
719851-001 Display enclosure in regal purple finish
719852-001 Display enclosure in sparkling black and silver finish
719853-001 Keyboard with backlight in black finish for use on all computer models in the United States (includes
backlight cable and keyboard cable)
719853-031 Keyboard with backlight in black finish for use on all computer models in the United Kingdom
and Singapore (includes backlight cable and keyboard cable)
719853-041 Keyboard with backlight in black finish for use on all computer models in France (includes backlight
cable and keyboard cable)
719853-051 Keyboard with backlight in black finish for use on all computer models in Germany (includes
backlight cable and keyboard cable)
719853-061 Keyboard with backlight in black finish for use on all computer models in Italy (includes backlight
cable and keyboard cable)
719853-071 Keyboard with backlight in black finish for use on all computer models in Spain (includes backlight
cable and keyboard cable)
719853-131 Keyboard with backlight in black finish for use on all computer models in Portugal (includes
backlight cable and keyboard cable)
719853-141 Keyboard with backlight in black finish for use on all computer models in Turkey (includes backlight
cable and keyboard cable)
719853-151 Keyboard with backlight in black finish for use on all computer models in Greece (includes
backlight cable and keyboard cable)
719853-171 Keyboard with backlight in black finish for use on all computer models in Saudi Arabia (includes
backlight cable and keyboard cable)
719853-211 Keyboard with backlight in black finish for use on all computer models in Hungary (includes
backlight cable and keyboard cable)
34 Chapter 3 Illustrated parts catalog
Spare part number Description
719853-251 Keyboard with backlight in black finish for use on all computer models in Russia (includes backlight
cable and keyboard cable)
719853-261 Keyboard with backlight in black finish for use on all computer models in Bulgaria (includes
backlight cable and keyboard cable)
719853-271 Keyboard with backlight in black finish for use on all computer models in Romania (includes
backlight cable and keyboard cable)
719853-281 Keyboard with backlight in black finish for use on all computer models in Thailand (includes
backlight cable and keyboard cable)
719853-291 Keyboard with backlight in black finish for use on all computer models in Japan (includes backlight
cable and keyboard cable)
719853-A41 Keyboard with backlight in black finish for use on all computer models in Belgium (includes
backlight cable and keyboard cable)
719853-AB1 Keyboard with backlight in black finish for use on all computer models in Taiwan (includes
backlight cable and keyboard cable)
719853-AD1 Keyboard with backlight in black finish for use on all computer models in South Korea (includes
backlight cable and keyboard cable)
719853-B31 Keyboard with backlight in black finish for use on all computer models in the Netherlands (includes
backlight cable and keyboard cable)
719853-BA1 Keyboard with backlight in black finish for use on all computer models in Slovenia (includes
backlight cable and keyboard cable)
719853-BB1 Keyboard with backlight in black finish for use on all computer models in Israel (includes backlight
cable and keyboard cable)
719853-BG1 Keyboard with backlight in black finish for use on all computer models in Switzerland (includes
backlight cable and keyboard cable)
719853-DB1 Keyboard with backlight in black finish for use on all computer models in Canada (includes
backlight cable and keyboard cable)
719853-DH1 Keyboard with backlight in black finish for use on all computer models in Denmark, Finland,
and Norway (includes backlight cable and keyboard cable)
719853-FL1 Keyboard with backlight in black finish for use on all computer models in the Czech Republic
and Slovakia (includes backlight cable and keyboard cable)
719853-FP1 Keyboard with backlight in black finish for use only on computer models equipped with an
Intel processor in Northwest Africa (includes backlight cable and keyboard cable)
719854-001 Display panel cable (includes webcam/microphone module cable)
719855-001 Screw Kit
719856-001 Wireless Antenna Kit (includes left and right wireless antenna cables and transceivers)
719857-001 Display hinges (includes left and right hinges and hinge brackets)
719858-001 Rubber Kit
719859-001 Power connector cable
719860-001 Fan (includes cable)
Sequential part number listing 35
Spare part number Description
719861-001 Heat sink for use only on computer models equipped with Intel processor and a graphics subsystem
with UMA memory (includes thermal replacement material)
719862-001 Heat sink for use only on computer models equipped with Intel processor and a graphics subsystem
with discrete memory (includes thermal replacement material)
719863-001 PCH heat sink (includes thermal replacement material)
719864-001 Thermal Material Kit (includes thermal replacement material)
719865-001 Speaker Kit (includes left and right speakers and cables)
719866-001 Base enclosure
719867-001 Top cover in pearl white finish (includes TouchPad)
719868-001 Top cover in flyer red finish (includes TouchPad)
719869-001 Top cover in revolutionary blue finish (includes TouchPad)
719870-001 Top cover in regal purple finish (includes TouchPad)
719871-001 Top cover in sparkling black and silver finish (includes TouchPad)
719872-001 Service cover
719873-001 15.6-in, BrightView, HD, LED, SVA display panel
719874-001 DVD±RW Double Layer SuperMulti Drive
720299-001 TouchPad button board (includes TouchPad board cable and TouchPad button board cable)
720459-001 System board for use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with 2-GB of discrete memory, and the Linux operating system (includes replacement
thermal material)
720459-501 System board for use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system (includes
replacement thermal material)
720459-601 System board for use only on computer models equipped with the Intel HM76 chipset, a graphics
subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system
(includes replacement thermal material)
720597-001 Keyboard with backlight in white finish for use on all computer models in the United States (includes
backlight cable and keyboard cable)
720597-031 Keyboard with backlight in white finish for use on all computer models in the United Kingdom
and Singapore (includes backlight cable and keyboard cable)
720597-041 Keyboard with backlight in white finish for use on all computer models in France (includes backlight
cable and keyboard cable)
720597-051 Keyboard with backlight in white finish for use on all computer models in Germany (includes
backlight cable and keyboard cable)
720597-061 Keyboard with backlight in white finish for use on all computer models in Italy (includes backlight
cable and keyboard cable)
720597-071 Keyboard with backlight in white finish for use on all computer models in Spain (includes backlight
cable and keyboard cable)
36 Chapter 3 Illustrated parts catalog
Spare part number Description
720597-131 Keyboard with backlight in white finish for use on all computer models in Portugal (includes
backlight cable and keyboard cable)
720597-141 Keyboard with backlight in white finish for use on all computer models in Turkey (includes backlight
cable and keyboard cable)
720597-151 Keyboard with backlight in white finish for use on all computer models in Greece (includes
backlight cable and keyboard cable)
720597-171 Keyboard with backlight in white finish for use on all computer models in Saudi Arabia (includes
backlight cable and keyboard cable)
720597-211 Keyboard with backlight in white finish for use on all computer models in Hungary (includes
backlight cable and keyboard cable)
720597-251 Keyboard with backlight in white finish for use on all computer models in Russia (includes backlight
cable and keyboard cable)
720597-261 Keyboard with backlight in white finish for use on all computer models in Bulgaria (includes
backlight cable and keyboard cable)
720597-271 Keyboard with backlight in white finish for use on all computer models in Romania (includes
backlight cable and keyboard cable)
720597-281 Keyboard with backlight in white finish for use only on computer models equipped with an Intel
processor in Thailand (includes backlight cable and keyboard cable)
720597-A41 Keyboard with backlight in white finish for use on all computer models in Belgium (includes
backlight cable and keyboard cable)
720597-AB1 Keyboard with backlight in white finish for use on all computer models in Taiwan (includes
backlight cable and keyboard cable)
720597-AD1 Keyboard with backlight in white finish for use on all computer models in South Korea (includes
backlight cable and keyboard cable)
720597-B31 Keyboard with backlight in white finish for use on all computer models in the Netherlands (includes
backlight cable and keyboard cable)
720597-BA1 Keyboard with backlight in white finish for use on all computer models in Slovenia (includes
backlight cable and keyboard cable)
720597-BB1 Keyboard with backlight in white finish for use on all computer models in Israel (includes backlight
cable and keyboard cable)
720597-BG1 Keyboard with backlight in white finish for use on all computer models in Switzerland (includes
backlight cable and keyboard cable)
720597-DB1 Keyboard with backlight in white finish for use on all computer models in Canada (includes
backlight cable and keyboard cable)
720597-DH1 Keyboard with backlight in white finish for use on all computer models in Denmark, Finland,
and Norway (includes backlight cable and keyboard cable)
720597-FL1 Keyboard with backlight in white finish for use on all computer models in the Czech Republic
and Slovakia (includes backlight cable and keyboard cable)
720597-FP1 Keyboard with backlight in white finish for use only on computer models equipped with an Intel
processor in Northwest Africa (includes backlight cable and keyboard cable)
Sequential part number listing 37
Spare part number Description
720689-001 Heat sink for use only on computer models equipped with an AMD A10, A8, A6-5350, or A4
processor and a graphics subsystem with UMA memory (includes thermal replacement material)
720690-001 Heat sink for use only on computer models equipped with an AMD A10, A8, A6-5350, or A4
processor and a graphics subsystem with discrete memory (includes thermal replacement material)
720691-001 System board for use only on computer models equipped with an AMD A10, A8, A6-5350, or A4
processor, a graphics subsystem with UMA memory, and the Linux operating system (includes
thermal replacement material)
720691-501 System board for use only on computer models equipped with an AMD A10, A8, A6-5350, or A4
processor, a graphics subsystem with UMA memory, and the Windows 8 Standard
operating system (includes thermal replacement material)
720692-001 System board for use only on computer models equipped with an AMD A10, A8, A6-5350, or A4
processor, a graphics subsystem with 1-GB of discrete memory, and the Linux operating system
(includes thermal replacement material)
720692-501 System board for use only on computer models equipped with an AMD A10, A8, A6-5350, or A4
processor, a graphics subsystem with 1-GB of discrete memory, and the Windows 8 Standard
operating system (includes thermal replacement material)
722204-001 System board equipped with an AMD A6-5200 2.00-GHz processor (2.00-MB L2 cache, 1600-
MHz FSB, DDR3L, quad core, 25 W), a graphics subsystem with 1-GB of discrete memory, and the
Linux operating system (includes thermal replacement material)
722204-501 System board equipped with an AMD A6-5200 2.00-GHz processor (2.00-MB L2 cache, 1600-
MHz FSB, DDR3L, quad core, 25 W), a graphics subsystem with 1-GB of discrete memory, and the
Windows 8 Standard operating system (includes thermal replacement material)
722205-001 System board equipped with an AMD A6-5200 2.00-GHz processor (2.00-MB L2 cache, 1600-
MHz FSB, DDR3L, quad core, 25 W), a graphics subsystem with 1-GB of discrete memory, and the
Linux operating system (includes thermal replacement material)
722205-501 System board equipped with an AMD A6-5200 2.00-GHz processor (2.00-MB L2 cache, 1600-
MHz FSB, DDR3L, quad core, 25 W), a graphics subsystem with 1-GB of discrete memory, and the
Windows 8 Standard operating system (includes thermal replacement material)
723522-001 Intel Quad Core i7-4702MQ 2.20-GHz processor (SC turbo up to 2.90-GHz; 1600-MHz FSB, 6.0-
MB L3 cache, 37 W; includes replacement thermal material)
724884-001 Heat sink for use only on computer models equipped with an AMD A6-5200 2.00-GHz processor
(1600-MHz FSB, 2.0-MB L2 cache, DDR3L, quad core, 25 W) and a graphics subsystem with UMA
memory (includes thermal replacement material)
724885-001 Heat sink for use only on computer models equipped with an AMD A6-5200 2.00-GHz processor
(1600-MHz FSB, 2.0-MB L2 cache, DDR3L, quad core, 25 W) and a graphics subsystem with
discrete memory (includes thermal replacement material)
729843-001 System board equipped with an Intel Dual Core i3-3110M 2.30-GHz processor (1333-MHz FSB,
3.0-MB L3 cache, 35 W), a graphics subsystem with UMA memory, and the Linux operating system
(includes thermal replacement material)
729843-501 System board equipped with an Intel Dual Core i3-3110M 2.30-GHz processor (1333-MHz FSB,
3.0-MB L3 cache, 35 W), a graphics subsystem with UMA memory, and the Windows 8 Standard
operating system (includes thermal replacement material)
729843-601 System board equipped with an Intel Dual Core i3-3110M 2.30-GHz processor (1333-MHz FSB,
3.0-MB L3 cache, 35 W), a graphics subsystem with UMA memory, and the Windows 8
Professional operating system (includes thermal replacement material)
38 Chapter 3 Illustrated parts catalog
Spare part number Description
729844-001 System board equipped with an Intel Dual Core i3-3110M 2.30-GHz processor (1333-MHz FSB,
3.0-MB L3 cache, 35 W), a graphics subsystem with 1-GB of discrete memory, and the Linux
operating system (includes thermal replacement material)
729844-501 System board equipped with an Intel Dual Core i3-3110M 2.30-GHz processor (1333-MHz FSB,
3.0-MB L3 cache, 35 W), a graphics subsystem with 1-GB of discrete memory, and the Windows 8
Standard operating system (includes thermal replacement material)
729844-601 System board equipped with an Intel Dual Core i3-3110M 2.30-GHz processor (1333-MHz FSB,
3.0-MB L3 cache, 35 W), a graphics subsystem with 1-GB of discrete memory, and the Windows 8
Professional operating system (includes thermal replacement material)
726633-001 System board for use only on computer models equipped with an AMD A6-5200 2.00-GHz
processor (1600-MHz FSB, 2.0-MB L2 cache, DDR3L, quad core, 25 W), a graphics subsystem
with UMA memory, and the Linux operating system (includes thermal replacement material)
726633-501 System board for use only on computer models equipped with an AMD A6-5200 2.00-GHz
processor (1600-MHz FSB, 2.0-MB L2 cache, DDR3L, quad core, 25 W), a graphics subsystem
with UMA memory, and the Windows 8 Standard operating system (includes thermal
replacement material)
726634-001 System board for use only on computer models equipped with an AMD A6-5200 2.00-GHz
processor (1600-MHz FSB, 2.0-MB L2 cache, DDR3L, quad core, 25 W), a graphics subsystem
with 1-GB of discrete memory, and the Linux operating system (includes thermal
replacement material)
726634-501 System board for use only on computer models equipped with an AMD A6-5200 2.00-GHz
processor (1600-MHz FSB, 2.0-MB L2 cache, DDR3L, quad core, 25 W), a graphics subsystem
with 1-GB of discrete memory, and the Windows 8 Standard operating system (includes thermal
replacement material)
731534-001 System board equipped with an AMD A4-5000 1.50-GHz processor (1600-MHz FSB, 2.0-MB L2
cache, DDR3L, quad core, 15 W), a graphics subsystem with a UMA memory, and the Linux
operating system (includes thermal replacement material)
731534-501 System board equipped with an AMD A4-5000 1.50-GHz processor (1600-MHz FSB, 2.0-MB L2
cache, DDR3L, quad core, 15 W), a graphics subsystem with a UMA memory, and the Windows 8
Standard operating system (includes thermal replacement material)
Sequential part number listing 39
4 Removal and replacement
procedures preliminary
requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●Flat-bladed screw driver
●Magnetic screw driver
●Phillips P0 and P1 screw drivers
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
40 Chapter 4 Removal and replacement procedures preliminary requirements
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or
speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Service considerations 41
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon
junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to d can work perfectly throughout aESD may not be affected at all an
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
42 Chapter 4 Removal and replacement procedures preliminary requirements
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●Place items on a grounded surface before removing items from their containers.
●Always be properly grounded when touching a component or assembly.
●Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
●Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●Cover the workstation with approved static-shielding material.
●Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●Use conductive field service tools, such as cutters, screw drivers, and vacuums.
●When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
●Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●Avoid contact with pins, leads, or circuitry.
●Turn off power and input signals before inserting or removing connectors or test equipment.
Grounding guidelines 43
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●Antistatic tape
●Antistatic smocks, aprons, and sleeve protectors
●Conductive bins and other assembly or soldering aids
●Nonconductive foam
●Conductive tabletop workstations with ground cords of one megohm resistance
●Static-dissipative tables or floor mats with hard ties to the ground
●Field service kits
●Static awareness labels
●Material-handling packages
●Nonconductive plastic bags, tubes, or boxes
●Metal tote boxes
●Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastics Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
44 Chapter 4 Removal and replacement procedures preliminary requirements
5 Removal and replacement
procedures for Customer Self-
Repair parts
NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not
supported by the Customer Self-Repair program may void your warranty. Check your warranty to
determine if Customer Self-Repair is supported in your location.
Component replacement procedures
NOTE: Please read and follow the procedures described here to access and replace Customer Self-
Repair parts successfully.
NOTE: Details about your computer, including model, serial number, product key, and length of
warranty, are on the service tag at the bottom of your computer. See Service tag on page 16 for
details.
This chapter provides removal and replacement procedures for Customer Self-Repair parts.
There are as many as 9 screws that must be removed, replaced, and/or loosened when servicing
Customer Self-Repair parts. Make special note of each screw size and location during removal and
replacement.
Component replacement procedures 45
Battery
Description Spare part number
6-cell, 62-Wh, 2.80-Ah, Li-ion battery 710417-001
6-cell, 47-Wh, 2.20-Ah, Li-ion battery 710416-001
Before removing the battery, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
Remove the battery:
WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with
the computer, a replacement battery provided by HP, or a compatible battery purchased from HP.
CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can
cause loss of information. To prevent loss of information, save your work or shut down the computer
through Windows before removing the battery.
1. Turn the computer upside down on a flat surface.
2. Slide the battery release latch (1) to release the battery.
NOTE: The battery release latch automatically returns to its original position.
3. Pivot the battery (2) upward.
4. Remove the battery (3) from the computer.
Reverse this procedure to install the battery.
46 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
Optical drive
NOTE: This section applies only to computer models equipped with an Intel processor.
Description Spare part number
DVD+/-RW Double Layer SuperMulti Drive 720671-001
Before removing the optical drive, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46).
Remove the optical drive:
1. Loosen the Phillips PM3.0×10.0 captive screw (1) that secures the service cover to the computer.
2. Slide the service cover (2) forward until it disengages from the computer.
3. Remove the service cover (3).
The service cover is available using spare part number 719872-001.
4. Position the computer with the left side toward you.
5. Remove the Phillips PM2.5×3.5 screw (1) that secures the optical drive to the computer.
6. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (2) and press the
tab to the left to release the optical drive from the computer.
Component replacement procedures 47
Hard drive
NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector
cable, and screws. These components are included in the Hard Drive Hardware Kit, spare part number
716179-001.
Description Spare part number
1-TB, 5400-rpm, 9.5-mm for use on all computer models 676521-001
750-GB, 5400-rpm, 9.5-mm for use only on computer models equipped with an AMD processor 634250-001
750-GB, 5400-rpm, 9.5-mm for use only on computer models equipped with an Intel processor 644351-001
640-GB, 5400-rpm, 9.5-mm for use on all computer models 669300-001
500-GB, 5400-rpm, 9.5- and 7.0-mm for use only on computer models equipped with an
AMD processor
644683-001
500-GB, 5400-rpm, 9.5- and 7.0-mm for use only on computer models equipped with an
Intel processor
683802-001
320-GB, 5400-rpm, 9.5- and 7.0-mm for use only on computer models equipped with an
AMD processor
622643-001
320-GB, 5400-rpm, 9.5- and 7.0-mm for use only on computer models equipped with an
Intel processor
645193-001
Before removing the hard drive, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46).
5. Remove the service cover (see Optical drive on page 47).
Remove the hard drive:
1. Remove the two Phillips PM2.5×5.75 screws (1) that secure the hard drive to the computer.
Component replacement procedures 49
2. Disconnect the hard drive connector cable (2) from the system board.
3. Lift up on the hard drive tab (1) to release the hard drive from the hard drive bay.
4. Remove the hard drive (2).
5. If it is necessary to disassemble the hard drive, perform the following steps:
a. Position the hard drive with the connector toward you.
b. Disconnect the hard drive connector cable (1) from the hard drive.
c. Remove the four Phillips PM2.5×3.25 screws (2) that secure the hard drive bracket to the
hard drive.
d. Remove the hard drive bracket (3) from the hard drive.
The hard drive bracket, hard drive connector cable, and screws are available in the Hard
Drive Hardware Kit, spare part number 716179-001.
50 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
Reverse this procedure to install the hard drive.
WLAN module
Description Spare part number
Mediatek MT7630E 802.11bgn Wi-Fi Adapter and Mediatek Bluetooth 4.0 Adapter for use only
on computer models equipped with an AMD processor
710418-001
Atheros AR9485 802.11b/g/n WiFi Adapter for use on all computer models 675794-001
Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use on all
computer models
690020-001
Realtek RTL8188EE 802.11bgn Wi-Fi Adapter for use on all computer models 709848-001
Intel Centrino Wireless-N 2230 Combo Adapter for use only on computer models equipped with
an Intel processor
670290-001
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove the
module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46).
5. Remove the service cover (see Optical drive on page 47).
Component replacement procedures 51
Memory module
Description Spare part number
8-GB (PC3L, 12800, 1600-MHz) 693374-001
4-GB (PC3L, 12800, 1600-MHz) 691740-001
2-GB (PC3L, 12800, 1600-MHz) 691739-001
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may
result in various system problems.
To update BIOS:
1. Navigate to www.hp.com.
2. Click Support & Drivers > click Drivers & Software.
3. In the Enter a product name/number box, type the computer model information, and then
click Search.
4. Click the link for the computer model.
5. Select the operating system, and then click Next.
6. Under Step 2: Select a Download, click the BIOS link.
7. Click the link for the most recent BIOS.
8. Click the Download button, and then follow the on-screen instructions.
Before removing a memory module, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46).
5. Remove the service cover (see Optical drive on page 47).
Remove the memory module:
1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The memory module tilts up.)
Component replacement procedures 53
2. Remove the memory module (2) by pulling the module away from the slot at an angle.
Reverse this procedure to install a memory module.
54 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
6 Removal and replacement
procedures for Authorized Service
Provider parts
CAUTION: Components described in this chapter should only be accessed by an authorized service
provider. Accessing these parts can damage the computer or void the warranty.
Component replacement procedures
This chapter provides removal and replacement procedures for Authorized Service Provider only parts.
There are as many as 55 screws that must be removed, replaced, and/or loosened when servicing the
computer. Make special note of each screw size and location during removal and replacement.
Component replacement procedures 55
Keyboard
NOTE: The keyboard spare part kit includes a keyboard cable.
For use in country/region Spare part number
Keyboard in black finish: For use only on computer models
equipped with an Intel processor
in Northwest Africa
719853-FP1
For use on all computer models in Belgium 719853-A41 For use on all computer models
in Portugal
719853-131
For use on all computer models
in Bulgaria
719853-261 For use on all computer models
in Romania
719853-271
For use on all computer models
in Canada
719853-DB1 For use on all computer models
in Russia
719853-251
For use on all computer models
in the Czech Republic and Slovakia
719853-FL1 For use only on computer models
equipped with an Intel processor
in Saudi Arabia
719853-171
For use on all computer models
in Denmark, Finland, and Norway
719853-DH1 For use on all computer models
in Slovenia
719853-BA1
For use on all computer models in France 719853-051 For use on all computer models
in South Korea
719853-AD1
For use on all computer models
in Germany
719853-041 For use on all computer models
in Spain
719853-071
For use on all computer models in Greece 719853-151 For use on all computer models
in Switzerland
719853-BG1
For use on all computer models
in Hungary
719853-211 For use on all computer models
in Taiwan
719853-AB1
For use on all computer models in Israel 719853-BB1 For use on all computer models
in Thailand
719853-281
For use on all computer models in Italy 719853-061 For use on all computer models
in Turkey
719853-141
For use on all computer models in Japan 719853-291 For use on all computer models
in the United Kingdom
and Singapore
719853-031
For use on all computer models
in the Netherlands
719853-B31 For use on all computer models
in the United States
719853-001
Keyboard in white finish: For use only on computer models
equipped with an Intel processor
in Northwest Africa
720597-FP1
For use on all computer models in Belgium 720597-A41 For use on all computer models
in Portugal
720597-131
For use on all computer models
in Bulgaria
720597-261 For use on all computer models
in Romania
720597-271
56 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
For use in country/region Spare part number
For use on all computer models
in Canada
720597-DB1 For use on all computer models
in Russia
720597-251
For use on all computer models
in the Czech Republic and Slovakia
720597-FL1 For use only on computer models
equipped with an Intel processor
in Saudi Arabia
720597-171
For use on all computer models
in Denmark, Finland, and Norway
720597-DH1 For use on all computer models
in Slovenia
720597-BA1
For use on all computer models in France 720597-051 For use on all computer models
in South Korea
720597-AD1
For use on all computer models
in Germany
720597-041 For use on all computer models
in Spain
720597-071
For use on all computer models in Greece 720597-151 For use on all computer models
in Switzerland
720597-BG1
For use on all computer models
in Hungary
720597-211 For use on all computer models
in Taiwan
720597-AB1
For use on all computer models in Israel 720597-BB1 For use on all computer models
in Thailand
720597-281
For use on all computer models in Italy 720597-061 For use on all computer models
in Turkey
720597-141
For use on all computer models in Japan 720597-291 For use on all computer models
in the United Kingdom
and Singapore
720597-031
For use on all computer models
in the Netherlands
720597-B31 For use on all computer models
in the United States
720597-001
Before removing the keyboard, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46).
5. Remove the service cover (see Optical drive on page 47).
6. Remove the WLAN module (see WLAN module on page 51).
Component replacement procedures 57
Remove the keyboard:
1. Remove the two Phillips PM2.5×7.0 screws that secure the keyboard to the computer.
2. Partially open the computer.
3. Rest and secure the computer on its left side.
4. Insert a thin tool into the keyboard release hole, and then press on the back of the keyboard until
the keyboard disengages from the computer.
5. Turn the computer right-side up, with the front toward you.
6. Open the computer as far as it will open.
58 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
7. Lift the rear edge of the keyboard until it rests at an angle.
8. Swing the rear edge of the keyboard (1) up and forward until it rests upside down on the
palm rest.
9. Release the zero insertion force (ZIF) connector to which the keyboard ribbon cable is(2)
attached, and then disconnect the keyboard ribbon cable (3) from the system board.
10. Remove the keyboard (4).
Reverse this procedure to install the keyboard.
Component replacement procedures 59
Top cover
NOTE: The top cover spare part kit includes a TouchPad.
Description Spare part number
In flying red finish 719868-001
In pearl white finish 719867-001
In regal purple finish 719870-001
In revolutionary blue finish 719869-001
In sparkling black and silver finish 719871-001
Before removing the top cover, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46), and then remove the following components:
a. Optical drive (see Optical drive on page 47)
b. Hard drive (see Hard drive on page 49)
c. Keyboard (see Keyboard on page 56)
NOTE: When replacing the top cover, be sure to remove the following components from the defective
top cover and install them on the replacement top cover:
●Power button board (see Power button board on page 64)
●TouchPad button board (see TouchPad button board on page 65)
Remove the top cover:
1. Close the computer.
2. Turn the computer upside down with the front toward you.
60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
3. Remove the ten Phillips PM2.5×7.0 screws that secure the top cover to the computer.
4. Remove the three Phillips PM2.0×2.5 screws (1) and the two Phillips PM2.5×3.5 screws (2) that
secure the top cover to the computer.
5. Turn the computer right side up with the front toward you.
6. Open the computer.
Component replacement procedures 61
7. Release the ZIF connector (1) to which the power button board ribbon cable is attached, and then
disconnect the power button board ribbon cable from the system board.
8. Release the ZIF connector (2) to which the TouchPad button board ribbon cable is attached, and
then disconnect the TouchPad button board ribbon cable from the system board.
9. Remove the five Phillips PM2.5×7.0 screws that secure the top cover to the computer.
10. Lift the rear edge of the top cover (1) and swing it up and forward until the left and right sides
detach from the computer.
11. Remove the top cover (2).
62 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Reverse this procedure to install the top cover.
Component replacement procedures 63
Power button board
Description Spare part number
Power button board (includes cable) 719843-001
Before removing the power button board, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46), and then remove the following components:
a. Optical drive (see Optical drive on page 47)
b. Hard drive (see Hard drive on page 49)
c. Keyboard (see Keyboard on page 56)
d. Top cover (see Top cover on page 60)
Remove the power button board:
1. Turn the top cover upside down, with the front toward you.
2. Remove the Phillips PM2.5×3.0 screw (1) that secures the power button board to the top cover.
3. Release the clips (2) that secure the power button board to the top cover.
4. Remove the power button board (3) and cable
64 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Display assembly subcomponents
NOTE: The display assembly is spared only at the subcomponent level. For more display assembly
spare part information, see the individual removal subsections.
To remove the display assembly and access the display assembly subcomponents, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46), and then remove the following components:
a. Optical drive (see Optical drive on page 47)
b. Hard drive (see Hard drive on page 49)
c. WLAN module (see WLAN module on page 51)
d. Keyboard (see Keyboard on page 56)
e. Top cover (see Top cover on page 60)
Remove the display assembly:
1. Disconnect the display panel cable (1) from the system board.
2. Release the display panel cable from the clips built into the base enclosure (2).
3. Release the wireless antenna cables from the clips built into the base enclosure (3).
66 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
4. Remove the four Phillips PM2.5×7.0 screws (1) that secure the display assembly to the
base enclosure.
5. Remove the display assembly (2) from the computer.
Component replacement procedures 67
6. If it is necessary to replace the display bezel or any of the display assembly subcomponents:
a. Remove the two screw covers (1) and the four Phillips PM2.5×5.5 screws (2) that secure the
display bezel to the display assembly.
The screw covers are available in the Rubber Kit, spare part number 719858-001.
b. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom
edge (3) of the display bezel until the bezel disengages from the display enclosure.
68 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
c. Remove the display bezel (4).
The display bezel is available using spare part number 719847-001.
7. If it is necessary to replace the webcam/microphone module:
CAUTION: Handle the webcam/microphone module with caution. This module has a
thin profile and is susceptible to damage when not handled carefully.
a. Detach the webcam/microphone module (1) from the display enclosure. (The webcam/
microphone module is attached to the display enclosure with double-sided adhesive.)
Component replacement procedures 69
b. Disconnect the webcam/microphone module cable (1) from the webcam/
microphone module.
c. Remove the webcam/microphone module.
The webcam/microphone module is available using spare part number 719845-001.
70 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
8. If it is necessary to replace the display panel:
a. Remove the six Phillips PM2.5×4.5 screws that secure the display panel to the
display enclosure.
CAUTION: Before turning the display panel upside down, make sure the work surface is
clear of tools, screws, and any other foreign objects. Failure to follow this caution can result
in damage to the display panel.
b. Lift the top edge of the display panel (1) and swing it up and forward until it rests upside
down in front of the display enclosure.
c. Release the adhesive strip (2) that secures the display panel cable connector (3) to the
display panel.
Component replacement procedures 71
d. Disconnect the display panel cable (4) from the display panel.
e. Remove the display panel.
The display panel is available using spare part number 719873-001.
9. If it is necessary to replace the display hinges:
a. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the
display panel.
b. Remove the display hinges (2).
The display hinges are available using spare part number 719857-001 and include the left
and right hinges and hinge brackets.
72 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
10. If it is necessary to replace the display panel cable:
a. Release the webcam/microphone module cable from the adhesive (1) attached to the
display enclosure.
b. Release the display panel cable from the clips (2) and routing channel built into the
display enclosure.
c. Remove the display panel cable (3).
The display panel cable is available using spare part number 719854-001 and includes the
webcam/microphone module cable.
11. If it is necessary to replace the wireless antenna:
a. Detach the wireless antenna transceivers (1) from the display enclosure. (The wireless
antenna transceivers are attached to the display enclosure with double-sided adhesive.)
b. Release the wireless antenna cables from the clips (2) and routing channel built into the left,
right, and bottom edges of the display enclosure.
Component replacement procedures 73
c. Remove the wireless antenna (3).
The wireless antenna are available using spare part number 719856-001.
Reverse this procedure to reassemble and install the display assembly.
System board
NOTE: The system board spare part kit includes replacement thermal material. Replacement thermal
material is also available in the Thermal Material Kit, spare part number 719864-001.
Description Spare part number
For use only on computer models equipped with an AMD A10, A8, A6-5350, or A4 processor,
a graphics subsystem with 1-GB of discrete memory, and the Windows 8 Standard
operating system
720692-501
For use only on computer models equipped with an AMD A10, A8, A6-5350, or A4 processor,
a graphics subsystem with 1-GB of discrete memory, and the Linux operating system
720692-001
Equipped with an AMD A6-5200 2.00-GHz processor (2.00-MB L2 cache, 1600-MHz FSB,
DDR3L, quad core, 25 W), a graphics subsystem with 1-GB of discrete memory, and the
Windows 8 Standard operating system
722205-501
Equipped with an AMD A6-5200 2.00-GHz processor (2.00-MB L2 cache, 1600-MHz FSB,
DDR3L, quad core, 25 W), a graphics subsystem with 1-GB of discrete memory, and the
Windows 8 Standard operating system
722205-001
For use only on computer models equipped with an AMD A10, A8, A6-5350, or A4 processor,
a graphics subsystem with UMA memory, and the Windows 8 Standard operating system
720691-501
For use only on computer models equipped with an AMD A10, A8, A6-5350, or A4 processor,
a graphics subsystem with UMA memory, and the Linux operating system
720691-001
74 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Description Spare part number
Equipped with an AMD A6-5200 2.00-GHz processor (2.00-MB L2 cache, 1600-MHz FSB,
DDR3L, quad core, 25 W), a graphics subsystem with 1-GB of discrete memory, and the
Windows 8 Standard operating system
722204-501
Equipped with an AMD A6-5200 2.00-GHz processor (2.00-MB L2 cache, 1600-MHz FSB,
DDR3L, quad core, 25 W), a graphics subsystem with 1-GB of discrete memory, and the Linux
operating system
722204-001
Equipped with an AMD A4-5000 1.50-GHz processor (1600-MHz FSB, 2.0-MB L2 cache,
DDR3L, quad core, 15 W), a graphics subsystem with UMA memory, and the Windows 8
Standard operating system
731534-501
Equipped with an AMD A4-5000 1.50-GHz processor (1600-MHz FSB, 2.0-MB L2 cache,
DDR3L, quad core, 15 W), a graphics subsystem with UMA memory, and the Linux
operating system
731534-001
For use only on computer models equipped with the Intel HM86 chipset, a graphics subsystem
with 2-GB of discrete memory, and the Windows 8 Professional operating system
713256-601
For use only on computer models equipped with the Intel HM86 chipset, a graphics subsystem
with 2-GB of discrete memory, and the Windows 8 Standard operating system
713256-501
For use only on computer models equipped with the Intel HM86 chipset, a graphics subsystem
with 2-GB of discrete memory, and the Linux operating system
713256-001
For use only on computer models equipped with the Intel HM86 chipset, a graphics subsystem
with UMA memory, and the Windows 8 Professional operating system
713255-001
For use only on computer models equipped with the Intel HM86 chipset, a graphics subsystem
with UMA memory, and the Windows 8 Standard operating system
713255-501
For use only on computer models equipped with the Intel HM86 chipset, a graphics subsystem
with UMA memory, and the Linux operating system
713255-001
For use only on computer models equipped with the Intel HM76 chipset, a graphics subsystem
with 2-GB of discrete memory, and the Windows 8 Professional operating system
720459-601
For use only on computer models equipped with the Intel HM76 chipset, a graphics subsystem
with 2-GB of discrete memory, and the Windows 8 Standard operating system
720459-501
For use only on computer models equipped with the Intel HM76 chipset, a graphics subsystem
with 2-GB of discrete memory, and the Linux operating system
720459-001
For use only on computer models equipped with the Intel HM76 chipset, a graphics subsystem
with 1-GB of discrete memory, and the Windows 8 Professional operating system
713258-601
For use only on computer models equipped with the Intel HM76 chipset, a graphics subsystem
with 1-GB of discrete memory, and the Windows 8 Standard operating system
713258-501
For use only on computer models equipped with the Intel HM76 chipset, a graphics subsystem
with 1-GB of discrete memory, and the Linux operating system
713258-001
For use only on computer models equipped with the Intel HM76 chipset, a graphics subsystem
with UMA memory, and the Windows 8 Professional operating system
713257-001
For use only on computer models equipped with the Intel HM76 chipset, a graphics subsystem
with UMA memory, and the Windows 8 Standard operating system
713257-501
For use only on computer models equipped with the Intel HM76 chipset, a graphics subsystem
with UMA memory, and the Linux operating system
713257-001
Component replacement procedures 75
Description Spare part number
Equipped with an Intel Dual Core i3-3110M 2.40-GHz processor (3.0-MB L3 cache, 1600-MHz
FSB, 35 W), a graphics subsystem with 1-GB of discrete memory, and the Windows 8
Professional operating system
729844-601
Equipped with an Intel Dual Core i3-3110M 2.40-GHz processor (3.0-MB L3 cache, 1600-MHz
FSB, 35 W), a graphics subsystem with 1-GB of discrete memory, and the Windows 8 Standard
operating system
729844-501
Equipped with an Intel Dual Core i3-3110M 2.40-GHz processor (3.0-MB L3 cache, 1600-MHz
FSB, 35 W), a graphics subsystem with 1-GB of discrete memory, and the Linux operating system
729844-001
Equipped with an Intel Dual Core i3-3110M 2.40-GHz processor (3.0-MB L3 cache, 1600-MHz
FSB, 35 W), a graphics subsystem with UMA memory, and the Windows 8 Professional
operating system
729843-601
Equipped with an Intel Dual Core i3-3110M 2.40-GHz processor (3.0-MB L3 cache, 1600-MHz
FSB, 35 W), a graphics subsystem with UMA memory, and the Windows 8 Standard
operating system
729843-501
Equipped with an Intel Dual Core i3-3110M 2.40-GHz processor (3.0-MB L3 cache, 1600-MHz
FSB, 35 W), a graphics subsystem with UMA memory, and the Linux operating system
729843-001
Before removing the system board, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46), and then remove the following components:
a. Optical drive (see Optical drive on page 47)
b. Hard drive (see Hard drive on page 49)
c. WLAN module (see WLAN module on page 51)
d. Keyboard (see Keyboard on page 56)
e. Top cover (see Top cover on page 60)
NOTE: When replacing the system board, be sure that the following components are removed from
the defective system board and installed on the replacement system board:
●Memory module (see Memory module on page 53)
●RTC battery (see RTC battery on page 89)
●Fan (see Fan on page 79)
●Heat sink (see Heat sink on page 80)
●Processor (see Processor on page 85)
76 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Remove the system board:
1. Close the computer.
2. Turn the computer upside down with the front toward you.
3. Disconnect the optical drive connector cable from the system board.
4. Turn the computer right side up with the front toward you.
5. Open the computer.
6. Disconnect the following cables from the system board:
(1) Display panel cable
(2) Speaker cable
(3) RJ-45/USB board ribbon cable
(4) Power connector cable
Component replacement procedures 77
7. Remove the two Phillips PM2.5×7.0 screws (5) that secure the system board to the
base enclosure.
8. Lift the right side of the system board (1) until it rests at an angle.
9. Remove the system board (2) by sliding it up and to the right an angle.
Reverse this procedure to install the system board.
78 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Fan
Description Spare part number
Fan (includes cable) 719860-001
Before removing the fan, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46), and then remove the following components:
a. Optical drive (see Optical drive on page 47)
b. Hard drive (see Hard drive on page 49)
c. WLAN module (see WLAN module on page 51)
d. Keyboard (see Keyboard on page 56)
e. Top cover (see Top cover on page 60)
f. System board (see System board on page 74)
Remove the fan:
1. Turn the system board upside down with the front toward you.
2. Disconnect the fan cable (1) from the system board.
3. Remove the Phillips PM2.0×5.0 screw (2) that secures the fan to the system board.
Component replacement procedures 79
4. Remove the fan (3).
Reverse this procedure to install the fan.
Heat sink
NOTE: The heat sink spare part kit includes replacement thermal material. Replacement thermal
material is also available in the Thermal Material Kit, spare part number 719864-001.
Description Spare part number
Heat sink for use only on computer models equipped with an AMD A10, A8, A6-5350, or A4
processor and a graphics subsystem with discrete memory
720690-001
Heat sink for use only on computer models equipped with an AMD A10, A8, A6-5350, or A4
processor and a graphics subsystem with UMA memory
720689-001
For use only on computer models equipped with an AMD A6-5200 and a graphics subsystem with
discrete memory
724885-001
For use only on computer models equipped with an AMD A6-5200 and a graphics subsystem with
UMA memory
724884-001
For use only on computer models equipped with Intel processor and a graphics subsystem with
discrete memory
719862-001
For use only on computer models equipped with Intel processor and a graphics subsystem with
UMA memory
719861-001
80 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Before removing the heat sink, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46), and then remove the following components:
a. Optical drive (see Optical drive on page 47)
b. Hard drive (see Hard drive on page 49)
c. WLAN module (see WLAN module on page 51)
d. Keyboard (see Keyboard on page 56)
e. Top cover (see Top cover on page 60)
f. System board (see System board on page 74)
g. Fan (see Fan on page 79)
Remove the heat sink:
1. Turn the system board upside down, with the front toward you.
NOTE: Steps 2 and 3 apply to computer models equipped with a graphics subsystem with
discrete memory.
2. Following the 1 through 7 sequence stamped into the heat sink, loosen the seven captive Phillips
screws (1) that secure the heat sink to the system board.
Component replacement procedures 81
3. Remove the heat sink (2).
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and
the system board components, it may be necessary to move the heat sink from side to side to
detach it.
NOTE: Steps 4 and 5 apply to computer models equipped with a graphics subsystem with
UMA memory.
4. Following the 1 through 4 sequence stamped into the heat sink, loosen the four captive Phillips
screws (1) that secure the heat sink to the system board.
82 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
5. Remove the heat sink (2).
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and
the system board components, it may be necessary to move the heat sink from side to side to
detach it.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the
system board components each time the heat sink is removed. Replacement thermal material is included
with the heat sink, processor, and system board spare part kits.
●Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●Thermal paste is used on the VGA chip (3) and the heat sink section (4) that services it
Component replacement procedures 83
Reverse this procedure to install the heat sink.
84 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
g. Fan (see Fan on page 79)
h. Heat sink (see Heat sink on page 80)
Remove the processor:
1. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn
counterclockwise (2), until you hear a click.
2. Lift the processor (3) straight up, and remove it.
NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed
on the processor socket when you install the processor.
Reverse this procedure to install the processor.
86 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
PCH heat sink
NOTE: The post controller hub (PCH) heat sink spare part kit includes replacement thermal material.
Replacement thermal material is also available in the Thermal Material Kit, spare part number
719864-001.
Description Spare part number
PCH heat sink 719863-001
Before removing the PCH heat sink, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46), and then remove the following components:
a. Optical drive (see Optical drive on page 47)
b. Hard drive (see Hard drive on page 49)
c. WLAN module (see WLAN module on page 51)
d. Keyboard (see Keyboard on page 56)
e. Top cover (see Top cover on page 60)
f. System board (see System board on page 74)
Remove the PCH heat sink:
1. Following the 1 through 2 sequence stamped into the PCH heat sink, loosen the two captive
Phillips screws (1) that secure the PCH heat sink to the system board.
Component replacement procedures 87
2. Remove the PCH heat sink (2).
NOTE: Due to the adhesive quality of the thermal material located between the PCH heat sink
and system board, it may be necessary to move the PCH heat sink from side to side to detach it.
The thermal material must be thoroughly cleaned from the surfaces of the PCH heat sink and the
PCH each time the PCH heat sink is removed. Replacement thermal material is included with the
PCH heat sink and system board spare part kits.
NOTE: The following illustration shows the PCH heat sink replacement thermal material
locations. A thermal pad is used on the PCA (1) and the PCH heat sink (2).
Reverse this procedure to install the optical drive connector cable.
88 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
RTC battery
Description Spare part number
RTC battery (includes double-sided tape) 637193-001
Before removing the RTC battery, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46), and then remove the following components:
a. Optical drive (see Optical drive on page 47)
b. Hard drive (see Hard drive on page 49)
c. WLAN module (see WLAN module on page 51)
d. Keyboard (see Keyboard on page 56)
e. Top cover (see Top cover on page 60)
f. System board (see System board on page 74)
Remove the RTC battery:
1. Turn the system board upside down with the front toward you.
2. Disconnect the RTC battery cable (1) from the system board.
Component replacement procedures 89
3. Detach the RTC battery (2) from the system board. (The RTC battery is attached to the base
enclosure by double-sided tape.)
4. Remove the RTC battery.
Reverse this procedure to install the RTC battery.
90 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
RJ-45/USB board
Description Spare part number
RJ-45/USB board (includes cable) 719844-001
Before removing the RJ-45/USB board, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46), and then remove the following components:
a. Optical drive (see Optical drive on page 47)
b. Hard drive (see Hard drive on page 49)
c. WLAN module (see WLAN module on page 51)
d. Keyboard (see Keyboard on page 56)
e. Top cover (see Top cover on page 60)
Remove the RJ-45/USB board:
1. Release the ZIF connector (1) to which the RJ-45/USB board ribbon cable is attached, and then
disconnect the RJ-45/USB board ribbon cable from the system board.
2. Remove the Phillips PM2.5×7.0 screw (2) that secures the RJ-45/USB board to the
base enclosure.
3. Remove the RJ-45/USB board (3).
Reverse this procedure to install the RJ-45/USB board.
Component replacement procedures 91
3. Release the power connector (3) from the clips and mold built into the base enclosure.
4. Remove the power connector cable.
Reverse this procedure to install the power connector cable.
Component replacement procedures 93
Speakers
Description Spare part number
Speakers (include left and right speakers and cables) 719865-001
Before removing the speakers, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46), and then remove the following components:
a. Optical drive (see Optical drive on page 47)
b. Hard drive (see Hard drive on page 49)
c. WLAN module (see WLAN module on page 51)
d. Keyboard (see Keyboard on page 56)
e. Top cover (see Top cover on page 60)
f. System board (see System board on page 74)
Remove the speakers:
1. Release the speaker cables from the clips (1) and routing channel built into the base enclosure.
2. Release the clips (2) that secure the speakers to the base enclosure.
94 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
3. Remove the speakers (3).
Reverse this procedure to install the speakers.
Component replacement procedures 95
Optical drive connector cable
Description Spare part number
Optical drive connector cable 719846-001
Before removing the optical drive connector cable, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 46), and then remove the following components:
a. Optical drive (see Optical drive on page 47)
b. Hard drive (see Hard drive on page 49)
c. WLAN module (see WLAN module on page 51)
d. Keyboard (see Keyboard on page 56)
e. Top cover (see Top cover on page 60)
f. System board (see System board on page 74)
Remove the optical drive connector cable:
1. Release the optical drive connector cable from the clips (1) and routing channel built into the
base enclosure.
96 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
7 Using Setup Utility (BIOS) and
System Diagnostics
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
(BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the
amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.
Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.
NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
computer from operating properly.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing fn
+esc (if you are already in Windows) or by using Setup Utility (BIOS).
1. Start Setup Utility (BIOS).
2. Use the arrow keys to select Main and make note of your current BIOS version.
98 Chapter 7 Using Setup Utility (BIOS) and System Diagnostics
3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select
Exit Discarding Changes, and then press enter.
4. Select Yes.
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1. From the Start screen, type support, and then select the HP Support Assistant app.
2. Click Updates and tune-ups, and then click Check for HP updates now.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on
your computer. If the update is more recent than your BIOS, make a note of the date, name,
or other identifier. You may need this information to locate the update later, after it has been
downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your
hard drive where the BIOS update is downloaded. You will need to access this path when
you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the
download is complete. If no instructions are revealed, follow these steps:
1. From the Start screen, type e, and then select File Explorer.
2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4. Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5. Complete the installation by following the on-screen instructions.
Updating the BIOS 99
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly.
To start System Diagnostics:
1. Turn on or restart the computer, quickly press esc, and then press f2.
2. Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test while it is running, press esc.
100 Chapter 7 Using Setup Utility (BIOS) and System Diagnostics
Produkt Specifikationer
| Mærke: | HP |
| Kategori: | Laptop |
| Model: | 15s-eq1906nd |
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