HP 355 G2 Manual
HP
Bærbare computer
355 G2
Læs nedenfor 📖 manual på dansk for HP 355 G2 (159 sider) i kategorien Bærbare computer. Denne guide var nyttig for 9 personer og blev bedømt med 4.5 stjerner i gennemsnit af 2 brugere
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HP 355 G2 Notebook PC and
HP 350 G1 Notebook PC
Maintenance and Service Guide
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel and Core are U.S. registered
trademarks of Intel Corporation. Microsoft,
Windows, and Windows Vista are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: May 2014
First Edition: February 2014
Document Part Number: 752436-002
Product notice
This guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take
full advantage of Windows 8 functionality.
See for http://www.microsoft.com details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole remedy
is to return the entire unused product
(hardware and software) within 14 days for
a refund subject to the refund policy of your
place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
Product Name ......................................................................................................................... 1
Processor ................................................................................................................................ 1
Chipset ................................................................................................................................... 2
Panel ...................................................................................................................................... 2
Graphics ................................................................................................................................. 3
Memory .................................................................................................................................. 4
Flash cache ............................................................................................................................. 4
Primary storage ....................................................................................................................... 5
Optical drive ........................................................................................................................... 5
Audio and video ...................................................................................................................... 6
Ethernet .................................................................................................................................. 6
Wireless networking ................................................................................................................. 6
External expansion ................................................................................................................... 7
Ports ....................................................................................................................................... 7
Keyboard/pointing devices ....................................................................................................... 7
Power requirements .................................................................................................................. 8
Security .................................................................................................................................. 8
Operating system ..................................................................................................................... 9
Serviceability ......................................................................................................................... 10
2 External component identification ................................................................................... 11
Display ................................................................................................................................. 11
Buttons, speakers, and fingerprint reader (select models only) ...................................................... 12
Keys ..................................................................................................................................... 13
Lights .................................................................................................................................... 14
TouchPad .............................................................................................................................. 15
Front ..................................................................................................................................... 16
Left side ................................................................................................................................ 17
Right side .............................................................................................................................. 18
Bottom .................................................................................................................................. 19
v
3 Illustrated parts catalog .................................................................................................. 20
Locating the serial number, product number, and model number .................................................. 20
Computer major components ................................................................................................... 21
Display assembly components ................................................................................................. 31
Plastics Kit ............................................................................................................................. 32
Mass storage devices ............................................................................................................. 33
Miscellaneous parts ................................................................................................................ 34
Sequential part number listing .................................................................................................. 36
4 Removal and replacement preliminary requirements ...................................................... 46
Tools required ....................................................................................................................... 46
Service considerations ............................................................................................................ 46
Plastic parts ............................................................................................................ 46
Cables and connectors ............................................................................................ 47
Drive handling ........................................................................................................ 47
Grounding guidelines ............................................................................................................. 48
Electrostatic discharge damage ................................................................................. 48
Packaging and transporting guidelines ....................................................... 49
Workstation guidelines .............................................................. 49
5 Removal and replacement procedures for Customer Self-Repair parts ............................. 51
Component replacement procedures ........................................................................................ 51
Battery ................................................................................................................... 52
Service cover .......................................................................................................... 53
Hard drive ............................................................................................................. 54
WLAN module ........................................................................................................ 57
Solid-state drive ...................................................................................................... 59
Memory module ...................................................................................................... 60
Optical drive .......................................................................................................... 62
Keyboard ............................................................................................................... 64
6 Removal and replacement procedures for Authorized Service Provider parts .................. 67
Component replacement procedures ........................................................................................ 67
Top cover ............................................................................................................... 67
Fingerprint reader module ........................................................................................ 71
TouchPad button board ............................................................................................ 72
Card reader board .................................................................................................. 74
Power button board ................................................................................................. 75
Speakers ................................................................................................................ 76
Audio/USB board ................................................................................................... 78
vi
System board ......................................................................................................... 79
Heat sink ............................................................................................................... 87
Fan ....................................................................................................................... 90
RTC battery ............................................................................................................ 91
Power connector cable ............................................................................................ 92
Display assembly .................................................................................................... 94
7 Computer Setup (BIOS) ................................................................................................. 103
Windows 8 – Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........... 103
Using Computer Setup ........................................................................................... 103
Starting Computer Setup ......................................................................... 103
Navigating and selecting in Computer Setup ............................................. 104
Restoring factory settings in Computer Setup .............................................. 105
Updating the BIOS ................................................................................. 105
Determining a BIOS version ...................................................... 105
Downloading a BIOS update .................................................... 106
Using MultiBoot .................................................................................................... 107
About the boot device order .................................................................... 107
Choosing MultiBoot preferences ............................................................... 107
Setting a new boot order in Computer Setup .............................. 108
Dynamically choosing a boot device using the f9 prompt ............. 108
Setting a MultiBoot Express prompt ............................................ 109
Entering MultiBoot Express preferences ...................................... 109
Using HP PC Hardware Diagnostics (UEFI) (select models only) ................................... 110
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .............. 110
Windows 7 – Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........... 111
Using Computer Setup ........................................................................................... 111
Starting Computer Setup ......................................................................... 111
Navigating and selecting in Computer Setup ............................................. 111
Restoring factory settings in Computer Setup .............................................. 112
Updating the BIOS ................................................................................. 113
Determining a BIOS version ...................................................... 113
Downloading a BIOS update for Windows 7 .............................. 114
Using MultiBoot .................................................................................................... 115
About the boot device order .................................................................... 115
Choosing MultiBoot preferences ............................................................... 115
Setting a new boot order in Computer Setup .............................. 116
Dynamically choosing a boot device using the f9 prompt ............. 116
Setting a MultiBoot Express prompt ............................................ 117
Entering MultiBoot Express preferences ...................................... 117
Using HP PC Hardware Diagnostics (UEFI) (select models only) ................................... 118
vii
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .............. 118
Linux – Computer Setup (BIOS) and Advanced System Diagnostics ............................................. 119
Starting Computer Setup ........................................................................................ 119
Using Computer Setup ........................................................................................... 119
Navigating and selecting in Computer Setup ............................................. 119
Restoring factory settings in Computer Setup .............................................. 120
Updating the BIOS ................................................................................................ 121
Determining the BIOS version .................................................................. 121
Downloading a BIOS update ................................................................... 121
Using Advanced System Diagnostics ....................................................................... 122
8 Specifications ................................................................................................................ 123
9 Backup and recovery .................................................................................................... 124
Windows 8 ......................................................................................................................... 124
Backing up your information ................................................................................... 124
Performing a system recovery ................................................................................. 125
Using the Windows recovery tools ........................................................... 126
Using f11 recovery tools ......................................................................... 127
Using Windows operating system media (purchased separately) .................. 127
Using Windows Refresh or Windows Reset ............................................... 128
Using HP Software Setup ........................................................................ 128
Windows 7 ......................................................................................................................... 129
Creating recovery media with HP Recovery Disc Creator ............................................ 130
Creating recovery media ......................................................................... 130
Backing up your information ................................................................................... 130
Performing a system recovery ................................................................................. 131
Using the Windows recovery tools ........................................................... 132
Using f11 recovery tools ......................................................................... 133
Using a Windows 7 operating system DVD (purchased separately) .............. 134
Linux .................................................................................................................................. 135
Creating backups .................................................................................................. 135
Backing up your information ................................................................................... 135
Performing a system recovery ................................................................................. 136
Remove everything and reinstall SLED ...................................................................... 137
10 Statement of Volatility ................................................................................................ 138
Non-volatile memory usage ................................................................................................... 140
Questions and answers ......................................................................................................... 143
viii
11 Power cord set requirements ...................................................................................... 144
Requirements for all countries ................................................................................................ 144
Requirements for specific countries and regions ....................................................................... 144
12 Recycling .................................................................................................................... 146
Index ............................................................................................................................... 147
ix
x
Graphics
Description Computer models
equipped with
an AMD processor
Computer models
equipped with
an Intel processor
Switchable discrete graphics: AMD Radeon™ R5 M240; 2-GB
DDR3 with up to 2-GB of dedicated video memory (256 × 16 DDR3
@ 1-GHz, 4 pieces) or 1-GB DDR3 with up to 1-GB of dedicated
video memory (128 × 16 DDR3 @ 1-GHz, 4 pieces)
Internal graphics: Integrated universal memory architecture (UMA)
graphics:
●AMD Radeon R5 graphics on computer models equipped with
an AMD A8-6410 processor
●AMD Radeon R4 graphics on computer models equipped with
an AMD A6-6310 processor
●AMD Radeon R3 graphics on computer models equipped with
an AMD A4-6210 processor
●AMD Radeon R2 graphics on computer models equipped with
an AMD E2-6110 processor
●AMD Radeon R2 graphics on computer models equipped with
an AMD E1-6010 processor
×
Switchable discrete graphics: AMD Radeon HD 8670M (Sun
XT); 2-GB DDR3 with up to 2-GB of dedicated video memory
(256 × 16 DDR3 @ 1-GHz, 4 pieces) or 1-GB DDR3 with up to 1-GB
of dedicated video memory (128 × 16 DDR3 @ 1-GHz, 4 pieces)
Internal graphics: Integrated UMA graphics:
●Intel HD Graphics 4400 on computer models equipped with an
Intel Core processor
●Intel HD Graphics on computer models equipped with an Intel
Pentium or Intel Celeron processor
×
Graphics 3
Primary storage
Description Computer models
equipped with
an AMD processor
Computer models
equipped with
an Intel processor
Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) and
9.5-mm (.37-in) thickness
Support for mSATA
Support for hard drive protection
Support for the following hard drives:
●1-GB, 5400-rpm, SATA, 7.0-mm hard drive
●750-GB, 5400-rpm, SATA, 7.0-mm hard drive
●500-GB, 5400-rpm, SATA, 7.0-mm hard drive
× ×
Support for 500-GB, 7200-rpm, SATA, 7.0-mm hard drive
Support for Intel Smart Response Technology Accelerometer
×
Optical drive
Description Computer models
equipped with
an AMD processor
Computer models
equipped with
an Intel processor
DVD±RW Double Layer with SuperMulti Drive
9.5-mm tray load
SATA
Fixed (not modular)
Support for zero-power optical drive
Support for no optical drive option
× ×
Primary storage 5
Operating system
Description Computer models
equipped with
an AMD processor
Computer models
equipped with
an Intel processor
Preinstalled:
●Microsoft Windows 8.1 Chinese Market 64-bit (only available
with the People's Republic of China Country Loc)
●Microsoft Windows 8.1 Emerging Market 64-bit
●Microsoft Windows 8.1 Emerging Market 64-bit MSNA (for use
only in Latin America)
●Microsoft Windows 8.1 ML 64-bit
●Microsoft Windows 8.1 Professional 64-bit
●Microsoft Windows 8.1 Professional 64-bit DPK with Microsoft
Windows 7 Professional 64-bit image (not available with
the People's Republic of China Country Loc)
Restore Media–DRDVD:
●DRDVD Microsoft Windows 8.1 (available with any Windows
8.1 operating system; required with any Windows 8.1
downgrade operating system)
●DRDVD Microsoft Windows 8 (available with any Windows 8
operating system; required with any Windows 8 downgrade
operating system)
●Microsoft Windows 7 (available with any Windows 7 or
Windows 8 downgrade operating system)
●SRDVD SuSE Linux Enterprise (SLED, service pack 2, 64-bit;
available only with FreeDOS 2.0 and SuSE)
Restore Media–OSDVD: System Recovery Disc (SSRD)
OSDVD: Microsoft Windows 8.1 Professional 64-bit (include in
Windows 8.1 downgrade operating system AV only, do not include
for Asia Pacific countries/regions or the People's Republic of China)
Web-only support:
●Microsoft Windows 8.1 Chinese Market 64-bit
●Microsoft Windows 8.1 Emerging Market 64-bit
●Microsoft Windows 8.1 ML 64-bit
●Microsoft Windows 8.1 Professional 64-bit
●Microsoft Windows 7 Professional 32-bit
× ×
Operating system 9
Produkt Specifikationer
| Mærke: | HP |
| Kategori: | Bærbare computer |
| Model: | 355 G2 |
| Bredde: | 261 mm |
| Dybde: | 384 mm |
| Højde: | 23.1 mm |
| Vægt: | 2300 g |
| Produktfarve: | Sort, sølv |
| Batterikapacitet: | 41 Wh |
| Produkttype: | Notebook |
| Skærm diagonal: | 15.6 " |
| Skærmopløsning: | 1366 x 768 pixel |
| Berøringsskærm: | Ingen |
| Front kamera: | Ja |
| Wi-Fi: | Ja |
| Bluetooth: | Ja |
| Batteriteknologi: | Lithium-Ion (Li-Ion) |
| Formfaktor: | Muslingeskal |
| HD-type: | HD |
| Naturligt aspektforhold: | 16:9 |
| Antal HDMI-porte: | 1 |
| DVI-port: | Ingen |
| Ethernet LAN-porte (RJ-45): | 1 |
| Antal USB 2.0-porte: | 1 |
| Antal USB 3.2 Gen 1 (3.1 Gen 1) type-A-porte: | 2 |
| Ethernet LAN: | Ja |
| Wi-Fi-standarder: | 802.11b,802.11g,Wi-Fi 4 (802.11n) |
| Processorkerner: | 4 |
| Ethernet LAN-datahastigheder: | 10,100,1000 Mbit/s |
| Intern hukommelse: | 4 GB |
| Operativsystem installeret: | FreeDOS |
| Bluetooth-version: | 4.0 |
| Indbygget kortlæser: | Ja |
| HDD kapacitet: | 500 GB |
| LED-baggrundsbelysning: | Ja |
| Antal indbyggede højttalere: | 2 |
| Batterilevetid (maks.): | - t |
| Intel® Wireless Display (Intel® WiDi): | Ingen |
| Processorfrekvens: | 1.8 GHz |
| Processorserie: | AMD A4 |
| Processortråde: | 4 |
| Processor-cache: | 2 MB |
| Processor cache type: | L2 |
| Intern hukommelsestype: | DDR3L-SDRAM |
| Hukommelsesur hastighed: | 1600 Mhz |
| Maksimal intern hukommelse: | - GB |
| Samlet lagringskapacitet: | 500 GB |
| Lagermedie: | HDD |
| Diskret grafikadaptermodel: | AMD Radeon R5 M240 |
| Diskret grafikadapter: | Ja |
| Indbygget mikrofon: | Ja |
| Mikrofonindgang: | Ingen |
| S/PDIF-udgang: | Ingen |
| Docking-stik: | Ingen |
| ExpressCard-slot: | Ingen |
| Cardbus PCMCIA slot type: | Ingen |
| Smartcard slot: | Ingen |
| Opladningsport type: | DC-in-stik |
| Pegeredskab: | Touchpad |
| Numerisk tastatur: | Ja |
| Tastatur i fuld størrelse: | Ja |
| Tastatur i ø-stil: | Ja |
| Intel® Hyper Threading Teknologi (Intel® HT Technology): | Ingen |
| Intel® Turbo Boost Teknologi: | Ingen |
| Vekselstrømsadapter strøm: | 65 W |
| Slot til kabellås: | Ja |
| Lydsystem: | DTS Sound+ |
| Hukommelsesstik: | 2x SO-DIMM |
| Processorproducent: | AMD |
| Processormodel: | A4-6210 |
| Oprindelsesland: | Kina |
| Antal VGA-porte (D-sub): | 1 |
| Garantibevis: | Ja |
| Optisk drevtype: | DVD Super Multi DL |
| Kombineret hovedtelefon/mikrofon-port: | Ja |
| Antal battericeller: | 4 |
| HDD-grænseflade: | SATA |
| Intel® klar video teknologi: | Ingen |
| HDD hastighed: | 5400 rpm |
| Intel® InTru™ 3D Teknologi: | Ingen |
| Intel® Clear Video HD Teknologi (Intel® CVT HD): | Ingen |
| Intel® Insider™: | Ingen |
| Intel® Smart Connect Teknologi: | Ingen |
| Intel® My WiFi Teknologi (Intel® MWT): | Ingen |
| Intel® Anti-Theft Teknologi (Intel® AT): | Ingen |
| Intel® Rapid Start Teknologi: | Ingen |
| Intel® Smart Response Teknologi: | Ingen |
| Intel® Identity Protection Teknologi (Intel® IPT): | Ingen |
| Intel® Mindre Forretnings-fordele (Intel® SBA): | Ingen |
| Intel® Matrix Storage Teknologi (Intel® MST): | Ingen |
| Intel® Active Management Teknologi (Intel® AMT): | Ingen |
| Intel® Quick Sync Video Teknologi: | Ingen |
| Intel® Clear Video Teknologi til MID (Intel® CVT for MID): | Ingen |
| Hukommelseslayout (slots x størrelse): | 1 x 4 GB |
| Antal installerede HDD'er: | 1 |
| Diskret grafikhukommelsestype: | GDDR3 |
| LightScribe: | Ingen |
| Diskret grafikadapterhukommelse: | 2 GB |
| Intel HD Audio Teknologi: | Ingen |
| Spildsikret tastatur: | Ja |
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