HP Color LaserJet Enterprise M555x Manual (144 Sider)

HP Color LaserJet Enterprise M554

HP Color LaserJet Enterprise M555

www.hp.com/videos/LaserJet

www.hp.com/support/colorljM554

User Guide

HP Color LaserJet Enterprise M554, M555

User Guide

Copyright and License

Copyright and LicenseCopyright and License

L.P.

Reproduction, adaptation, or translation without

prior written permission is prohibited, except as

allowed under the copyright laws.

The information contained herein is subject to

change without notice.

The only warranties for HP products and

services are set forth in the express warranty

statements accompanying such products and

services. Nothing herein should be construed as

constituting an additional warranty. HP shall not

be liable for technical or editorial errors or

omissions contained herein.

Edition 1, 10/2020

Trademark Credits

Trademark CreditsTrademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and

PostScript® are trademarks of Adobe Systems

Incorporated.

Apple and the Apple logo are trademarks of

Apple Inc., registered in the U.S. and other

countries.

macOS is a trademark of Apple Inc., registered in

the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered

in the U.S. and other countries.

Google™ is a trademark of Google Inc.

Microsoft®, Windows®, Windows® XP, and

Windows Vista® are U.S. registered trademarks

of Microsoft Corporation.

UNIX® is a registered trademark of The Open

Group.

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1 Printer overview ........................................................................................................................................................................................

1 Printer overview ........................................................................................................................................................................................1 Printer overview ........................................................................................................................................................................................ 1

1

1 1

Warning icons ............................................................................................................................................................................ 2

Potential shock hazard ............................................................................................................................................................ 2

Printer views .............................................................................................................................................................................. 4

Printer front view ................................................................................................................................................. 4

Printer back view .................................................................................................................................................. 5

Interface ports ...................................................................................................................................................... 6

Control-panel view (color graphical display with keypad control panel, M554 models only) ................. 6

Control-panel view (touchscreen control panel, M555 models only) ......................................................... 8

Printer ............................................................................................................................................................. 11specications

Technical .................................................................................................................................... 11specications

Supported operating systems ......................................................................................................................... 13

Mobile printing solutions .................................................................................................................................. 14

Printer dimensions ............................................................................................................................................ 15

Power consumption, electrical and acoustic emissions ................................................... 17specications,

Operating-environment range ........................................................................................................................ 17

Printer hardware setup and software installation ............................................................................................................ 18

2 Paper tr

2 Paper tr2 Paper trays ..............................................................................................................................................................................................

ays ..............................................................................................................................................................................................

ays ..............................................................................................................................................................................................ays .............................................................................................................................................................................................. 19

19

19 19

Load paper to Tray 1 ............................................................................................................................................................. 20

Introduction ........................................................................................................................................................ 20

Tray 1 paper orientation ................................................................................................................................... 23

Use alternative letterhead mode .................................................................................................................... 24

Load paper to Trays 2, 3, 4, and 5 ....................................................................................................................................... 25

Introduction ........................................................................................................................................................ 25

Trays 2, 3, 4, and 5 paper orientation ............................................................................................................ 27

Use alternative letterhead mode .................................................................................................................... 28

Load envelopes ...................................................................................................................................................................... 29

Introduction ........................................................................................................................................................ 29

Envelope orientation ......................................................................................................................................... 29

Load and print labels ............................................................................................................................................................. 30

Introduction ........................................................................................................................................................ 30

ENWW iii

Manually feed labels ......................................................................................................................................... 30

3 Supplies, accessories, and parts ..........................................................................................................................................................

3 Supplies, accessories, and parts ..........................................................................................................................................................3 Supplies, accessories, and parts .......................................................................................................................................................... 33

33

33 33

Order supplies, accessories, and parts ............................................................................................................................... 34

Ordering .............................................................................................................................................................. 34

Supplies and accessories ................................................................................................................................. 34

Customer self-repair parts ............................................................................................................................... 35

Replace the toner cartridges ................................................................................................................................................ 37

Introduction ........................................................................................................................................................ 37

Toner-cartridge information ............................................................................................................................ 37

Remove and replace the cartridges ............................................................................................................... 38

Replace the toner-collection unit ........................................................................................................................................ 41

Introduction ........................................................................................................................................................ 41

Remove and replace the toner-collection unit ............................................................................................. 41

4 Print ..........................................................................................................................................................................................................

4 Print ..........................................................................................................................................................................................................4 Print .......................................................................................................................................................................................................... 45

45

45 45

Print tasks (Windows) ............................................................................................................................................................ 46

How to print (Windows) .................................................................................................................................... 46

Automatically print on both sides (Windows) ............................................................................................... 46

Manually print on both sides (Windows) ........................................................................................................ 47

Print multiple pages per sheet (Windows) .................................................................................................... 47

Select the paper type (Windows) .................................................................................................................... 48

Additional print tasks ........................................................................................................................................ 49

Print tasks (macOS) ............................................................................................................................................................... 50

How to print (macOS) ........................................................................................................................................ 50

Automatically print on both sides (macOS) ................................................................................................... 50

Manually print on both sides (macOS) ........................................................................................................... 50

Print multiple pages per sheet (macOS) ........................................................................................................ 51

Select the paper type (macOS) ........................................................................................................................ 51

Additional print tasks ........................................................................................................................................ 51

Store print jobs on the printer to print later or print privately ........................................................................................ 53

Introduction ........................................................................................................................................................ 53

Create a stored job (Windows) ........................................................................................................................ 53

Create a stored job (macOS) ............................................................................................................................ 54

Print a stored job ............................................................................................................................................... 54

Delete a stored job ............................................................................................................................................ 55

Information sent to printer for Job Accounting purposes ........................................................................... 56

Mobile printing solutions ...................................................................................................................................................... 57

Introduction ........................................................................................................................................................ 57

Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing ............................................................................................ 57

HP ePrint via email ............................................................................................................................................ 58

iv ENWW

AirPrint ................................................................................................................................................................. 58

Android embedded printing ............................................................................................................................. 59

Print from a USB ash drive ................................................................................................................................................. 60

Introduction ........................................................................................................................................................ 60

Enable the USB port for printing ..................................................................................................................... 60

Print USB documents ........................................................................................................................................ 61

Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 62

Enable the high-speed USB port for printing ................................................................................................ 62

5 Manage the printer .................................................................................................................................................................................

5 Manage the printer .................................................................................................................................................................................5 Manage the printer ................................................................................................................................................................................. 63

63

63 63

Advanced with HP Embedded Web Server (EWS) .................................................................................... 64conguration

Introduction ........................................................................................................................................................ 64

How to access the HP Embedded Web Server (EWS) .................................................................................. 64

HP Embedded Web Server features ............................................................................................................... 65

Congure IP network settings .............................................................................................................................................. 72

Printer sharing disclaimer ................................................................................................................................ 72

View or change network settings ................................................................................................................... 72

Rename the printer on a network .................................................................................................................. 72

Manually IPv4 TCP/IP parameters from the control panel ........................................................ 73congure

Manually IPv6 TCP/IP parameters from the control panel ........................................................ 73congure

Link speed and duplex settings ...................................................................................................................... 74

Printer security features ....................................................................................................................................................... 75

Introduction ........................................................................................................................................................ 75

Security statements .......................................................................................................................................... 75

IP Security ........................................................................................................................................................... 75

Assign or change the system password using the HP Embedded Web Server ...................................... 75

Encryption support: HP High Performance Secure Hard Disks .................................................................. 76

Lock the formatter ............................................................................................................................................ 76

Energy-conservation settings .............................................................................................................................................. 77

Introduction ........................................................................................................................................................ 77

Set the idle settings .......................................................................................................................................... 77

Set the sleep timer and the printer to use 1 watt or less of power ........................................ 77congure

HP Web Jetadmin ................................................................................................................................................................... 78

Software and updates .......................................................................................................................................... 79rmware

6 Solve pr

6 Solve pr6 Solve problems .......................................................................................................................................................................................

oblems .......................................................................................................................................................................................

oblems .......................................................................................................................................................................................oblems ....................................................................................................................................................................................... 81

81

81 81

Customer support .................................................................................................................................................................. 82

Control panel help system .................................................................................................................................................... 83

Restore factory settings ........................................................................................................................................................ 84

Introduction ........................................................................................................................................................ 84

Method one: Restore factory settings from the printer control panel ...................................................... 84

ENWW v

Method two: Restore factory settings from the HP Embedded Web Server (network-connected

printers only) ...................................................................................................................................................... 84

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. 86

Change the “Very Low” settings ...................................................................................................................... 86

Order supplies .................................................................................................................................................... 87

Printer does not pick up paper or misfeeds ....................................................................................................................... 88

Introduction ........................................................................................................................................................ 88

The printer does not pick up paper ................................................................................................................ 88

The printer picks up multiple sheets of paper .............................................................................................. 90

Clear paper jams .................................................................................................................................................................... 94

Introduction ........................................................................................................................................................ 94

Jam locations ..................................................................................................................................................... 94

Auto-navigation for clearing paper jams ....................................................................................................... 95

Experiencing frequent or recurring paper jams? .......................................................................................... 95

13.B2.D1 tray 1 paper jam ............................................................................................................................... 96

13.B2.D2 tray 2 paper jam ............................................................................................................................... 98

13.A3, 13.A4, 13.A5 tray 3, tray 4, tray 5 paper jam ................................................................................ 101

13.B right door and fuser area paper jam ................................................................................................... 104

13.E1 output bin paper jam ........................................................................................................................... 109

Resolve print-quality problems ......................................................................................................................................... 110

Introduction ...................................................................................................................................................... 110

Troubleshoot print quality ............................................................................................................................. 110

Troubleshoot color quality ............................................................................................................................ 114

Troubleshoot image defects ......................................................................................................................... 115

Solve wired network problems .......................................................................................................................................... 124

Introduction ...................................................................................................................................................... 124

Poor physical connection ............................................................................................................................... 124

The computer is using the incorrect IP address for the printer ............................................................... 124

The computer is unable to communicate with the printer ....................................................................... 125

The printer is using incorrect link and duplex settings for the network ................................................ 125

New software programs might be causing compatibility problems ...................................................... 125

The computer or workstation might be set up incorrectly ...................................................................... 125

The printer is disabled, or other network settings are incorrect ............................................................. 125

Solve wireless network problems ..................................................................................................................................... 126

Introduction ...................................................................................................................................................... 126

Wireless connectivity checklist ..................................................................................................................... 126

The printer does not print after the wireless completes ................................................. 127conguration

The printer does not print, and the computer has a third-party installed .............................. 127rewall

The wireless connection does not work after moving the wireless router or printer .......................... 127

Cannot connect more computers to the wireless printer ........................................................................ 128

The wireless printer loses communication when connected to a VPN .................................................. 128

vi ENWW

The network does not appear in the wireless networks list .................................................................... 128

The wireless network is not functioning ..................................................................................................... 128

Reduce interference on a wireless network ............................................................................................... 129

Index ...........................................................................................................................................................................................................

Index ...........................................................................................................................................................................................................Index ........................................................................................................................................................................................................... 131

131

131 131

ENWW vii

viii ENWW

Printer views

Printer viewsPrinter views

●Printer front view

●Printer back view

●Interface ports

●Control-panel view (color graphical display with keypad control panel, M554 models only)

●Control-panel view (touchscreen control panel, M555 models only)

Printer fr

Printer frPrinter front view

ont view

ont viewont view

211

7

8

13

4

5

6

9

10

12

13

1 Standard output bin

2 Control panel with color graphical display and keypad (M554 models only)

3 Hardware integration pocket for connecting accessory and third-party devices

4 Easy-access USB port

Insert a USB drive for printing without a computer or to update the printer ash rmware.

NO

NONOTE:

TE:

TE:TE: An administrator must enable this port before use.

5 Right door (access to the fuser and for clearing jams)

6 Tray 1

7 Model name

8 Tray 2

9 Front door (access to the toner cartridges)

10 buttonOn/o

11 Control panel with color touchscreen display (M555 models only)

12 Lower-right door (access for clearing jams)

13 1 x 550-sheet paper feeder, Tray 3 (included with the M555x model, optional for the other models)

4 Chapter 1 Printer overview ENWW

Printer back view

Printer back viewPrinter back view

2

3

4

5

1

1 Formatter cover

2 Toner-collection-unit door

3 Formatter (contains the interface ports)

4 Power connection

5 Serial number and product number label

ENWW Printer views 5

Interface ports

Interface portsInterface ports

1

3

2

1 Local area network (LAN) Ethernet (RJ-45) network port

2 Hi-Speed USB 2.0 printing port

3 USB port for connecting external USB devices (this port might be covered)

NO

NONOTE:

TE:

TE:TE: For easy-access USB printing, use the USB port near the control panel.

Con

ConContr

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ol

olol-panel view (c

-panel view (c

-panel view (c-panel view (col

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only)only)

Use the control panel to obtain printer and job status information and to the printer.congure

NO

NONOTE:

TE:

TE:TE: For more information about the printer-control-panel features, go to www.hp.com/support/colorljM554.

Select , and then select .

Manuals

ManualsManuals General reference

General reference

General referenceGeneral reference

6 Chapter 1 Printer overview ENWW

1

2

3

45

6

7

8

9

10

11

12

15

18

19

14

13

1617

1 button Select the button to clear changes, release the printer from a paused state, reset the copy count Reset Reset

eld, display hidden errors, and restore the default settings (including the language and keyboard

layout).

2 or icon Select the button to access secured features.Sign In Sign Out Sign In

Select the button to sign out of the printer. The printer restores all options to the default Sign Out

settings.

NO

NONOTE:

TE:

TE:TE: This icon displays only if the administrator has the printer to require permission for congured

access to features.

3 Applications area Select any of the icons to open the application.

NO

NONOTE:

TE:

TE:TE: The available applications vary by printer. The administrator can which applications congure

appear and the order in which they appear.

4Home button Returns to the Home screen

ENWW Printer views 7

23

4

6

8

7

1

5

1 button Touch the Reset button to clear changes, release the printer from a paused state, reset the copy count Reset

eld, display hidden errors, and restore the default settings (including the language and keyboard

layout).

2 or button Touch the button to access secured features.Sign In Sign Out Sign In

Touch the button to sign out of the printer. The printer restores all options to the default Sign Out

settings.

NO

NONOTE:

TE:

TE:TE: This button displays only if the administrator has the printer to require permission congured

for access to features.

3Information button Touch the information button to access a screen that provides access to several types of printer

information. Touch the buttons at the bottom of the screen for the following information:

●Display Language: Change the language setting for the current user session.

●Sleep Mode: Place the printer into sleep mode.

●Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or

other device with Wi-Fi.

●Wireless: View or change wireless connection settings (wireless models only).

●Ethernet: View or change Ethernet connection settings.

●HP Web Services: View information to connect and print to the printer using HP Web Services

(ePrint).

4Help button Touch the Help button to open the embedded help system.

5 Current time Displays the current time.

6 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access more applications.

NO

NONOTE:

TE:

TE:TE: The available applications vary by printer. The administrator can which applications congure

appear and the order in which they appear.

7 Home-screen page

indicator

Indicates the number of pages on the Home Screen or in an application. The current page is

highlighted. Swipe the screen sideways to scroll between pages.

8Home button Touch the Home button to return to the Home screen.

ENWW Printer views 9

How t

How tHow to use the to

o use the to

o use the too use the touchscreen con

uchscreen con

uchscreen conuchscreen control panel

trol panel

trol paneltrol panel

Use the following actions to use the printer touchscreen control panel.

Action

ActionAction Description

Description

DescriptionDescription Example

Example

ExampleExample

T

TTouch

ouch

ouchouch Touch an item on the screen to select that item

or open that menu. Also, when scrolling through

menus, touch the screen to stop the briey

scrolling.

Touch the icon to open the app.Settings Settings

Swipe

SwipeSwipe Touch the screen and then move your nger

horizontally to scroll the screen sideways.

Swipe until the app displays.Settings

Scrol

ScrolScroll

l

ll Touch the screen and then move your nger

vertically to scroll the screen up and down. When

scrolling through menus, touch the screen briey

to stop the scrolling.

Scroll through the app.Settings

10 Chapter 1 Printer overview ENWW

Printer

Printer Printer specications

specications

specicationsspecications

IMPORT

IMPORTIMPORTANT

ANT

ANTANT:

:

:: The following are correct at the time of publication, but they are subject to change. specications

For current information, see www.hp.com/support/colorljM554.

●Technical specications

●Supported operating systems

●Mobile printing solutions

●Printer dimensions

●Power consumption, electrical and acoustic emissionsspecications,

●Operating-environment range

Technical

Technical Technical specications

specications

specicationsspecications

Model name

Model nameModel name Product number

Product number

Product numberProduct number

M554dn 7ZU81A

M555dn 7ZU78A

M555x 7ZU79A

T

TTable 1-1

able 1-1

able 1-1able 1-1 Paper handling

Paper handling

Paper handling Paper handling specications

specications

specicationsspecications

Paper handling feature

Paper handling featurePaper handling features

s

ss M554dn

M554dn

M554dnM554dn M555dn

M555dn

M555dnM555dn M555x

M555x

M555xM555x

Tray 1 (100-sheet capacity)

Tray 2 (550-sheet capacity)

1 x 550-sheet paper feeder

NO

NONOTE:

TE:

TE:TE: Can accept up to three 1 x 550-

sheet paper feeders.

Optional Optional

Automatic duplex printing

Printer stand Optional Optional Optional

T

TTable 1-2

able 1-2

able 1-2able 1-2 Connectivity

Connectivity

Connectivity Connectivity specications

specications

specicationsspecications

Connectivity feature

Connectivity featureConnectivity features

s

ss M554dn

M554dn

M554dnM554dn M555dn

M555dn

M555dnM555dn M555x

M555x

M555xM555x

10/100/1000 Ethernet LAN connection with

IPv4 and IPv6

Hi-Speed USB 2.0

Easy-access USB port for printing without a

computer and upgrading the rmware

Hardware Integration Pocket for connecting

accessory and third-party devices

HP Internal USB Ports Optional Optional Optional

ENWW Printer 11specications

T

TTable 1-2

able 1-2

able 1-2able 1-2 Connectivity

Connectivity

Connectivity Connectivity (c

(c

(c (continued)

ontinued)

ontinued)ontinued)

specications

specicationsspecications

Connectivity feature

Connectivity featureConnectivity features

s

ss M554dn

M554dn

M554dnM554dn M555dn

M555dn

M555dnM555dn M555x

M555x

M555xM555x

HP Jetdirect LAN Accessory Optional Optional Optional

HP Jetdirect 3100w BLE/NFC/Wireless

Accessory for printing from mobile devices

NO

NONOTE:

TE:

TE:TE: Connected via the Hardware

Integration Pocket or the rear host USB

port. The HP Jetdirect 3100w BLE/NFC/

Wireless Accessory requires the HP Internal

USB ports accessory.

Optional Optional Optional

T

TTable 1-3

able 1-3

able 1-3able 1-3 Print

Print

Print Print specications

specications

specicationsspecications

Print features

Print featuresPrint features M554dn

M554dn

M554dnM554dn M555dn

M555dn

M555dnM555dn M555x

M555x

M555xM555x

Prints 56 pages per minute (ppm) on A4

and 35 ppm on letter-size paper

Not available Not available

Prints 56 ppm on A4 and 40 ppm on

letter-size paper

Not available

Easy-access USB printing (no computer

required)

Store jobs in the printer memory to print

later or print privately

T

TTable 1-4

able 1-4

able 1-4able 1-4 Mass st

Mass st

Mass st Mass storage

orage

orageorage

Mass st

Mass stMass storage

orage

orageorage M554dn

M554dn

M554dnM554dn M555dn

M555dn

M555dnM555dn M555x

M555x

M555xM555x

4 GB embedded Multi-Media Controller

(eMMC)

HP Secure High Performance Hard Disk

Drive FIPS Drive

Optional Optional Optional

T

TTable 1-5

able 1-5

able 1-5able 1-5 Other

Other

Other Other specications

specications

specicationsspecications

Feature

FeatureFeature M554dn

M554dn

M554dnM554dn M555dn

M555dn

M555dnM555dn M555x

M555x

M555xM555x

1 GB base memory

NO

NONOTE:

TE:

TE:TE: The base memory is expandable to

2 GB by adding a DIMM memory module.

Security

SecuritySecurity: HP Trusted Platform Module for

encrypting all data that passes through the

printer

2.7-inch color graphics display with 10-key Not available Not available

Color touchscreen control panel Not available

12 Chapter 1 Printer overview ENWW

Supported operating sys

Supported operating sysSupported operating systems

tems

temstems

Linux:

Linux:Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

UNIX:

UNIX:UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

The following information applies to the Windows HP PCL 6 print drivers, HP print drivers for printer-specic

macOS, and to the software installer.

Windows:

Windows:Windows: Download HP Easy Start from 123.hp.com to install the HP print driver. Or, go to the printer-support

website for this printer: www.hp.com/support/colorljM554 to download the print driver or the software installer

to install the HP print driver.

macOS:

macOS:macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from

the Printer Support page, and then use HP Easy Start to install the HP print driver.

1.

1.1. Go to 123.hp.com.

2.

2.2. Follow the steps provided to download the printer software.

T

TTable 1-6

able 1-6

able 1-6able 1-6 Supported opera

Supported opera

Supported opera Supported operating systems and print drivers

ting systems and print drivers

ting systems and print driversting systems and print drivers

Operating system

Operating systemOperating system Print driver (f

Print driver (f

Print driver (fPrint driver (for Windows, or the installer on the web f

or Windows, or the installer on the web f

or Windows, or the installer on the web for Windows, or the installer on the web for macOS)

or macOS)

or macOS)or macOS)

Windows 7, 32-bit and 64-bit The “HP PCL 6” print driver is installed for this printer-specic

operating system as part of the software installation.

Windows 8, 32-bit and 64-bit The “HP PCL 6” print driver is installed for this printer-specic

operating system as part of the software installation.

Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 print driver is installed for this printer-specic

operating system as part of the software installation.

Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 print driver is installed for this printer-specic

operating system as part of the software installation.

Windows Server 2008 R2, SP 1, 64-bit The PCL 6 print driver is available for download from printer-specic

the printer-support website. Download the driver, and then use the

Microsoft Add Printer tool to install it.

Windows Server 2012, 64-bit The PCL 6 print driver is available for download from printer-specic

the printer-support website. Download the driver, and then use the

Microsoft Add Printer tool to install it.

Windows Server 2012 R2, 64-bit The PCL 6 print driver is available for download from printer-specic

the printer-support website. Download the driver, and then use the

Microsoft Add Printer tool to install it.

Windows Server 2016, 64-bit The PCL 6 print driver is available for download from printer-specic

the printer-support website. Download the driver, and then use the

Microsoft Add Printer tool to install it.

Windows Server 2019, 64-bit The PCL 6 print driver is available for download from printer-specic

the printer-support website. Download the driver, and then use the

Microsoft Add Printer tool to install it.

macOS 10.13 High Sierra, macOS 10.14 Mojave, macOS 10.15

Catalina

Download HP Easy Start from , and then use it to install 123.hp.com

the print driver.

NO

NONOTE:

TE:

TE:TE: Supported operating systems can change.

ENWW Printer 13specications

NO

NONOTE:

TE:

TE:TE: For a current list of supported operating systems, go to www.hp.com/support/colorljM554 for HP's all-

inclusive help for the printer.

NO

NONOTE:

TE:

TE:TE: For details on client and server operating systems and for HP UPD driver support for this printer, go to

www.hp.com/go/upd. Under Additional inf

Additional inf

Additional infAdditional information

ormation

ormationormation, click the links.

T

TTable 1-7

able 1-7

able 1-7able 1-7 Minimum system requirements

Minimum system requirements

Minimum system requirements Minimum system requirements

Windows

WindowsWindows macOS

macOS

macOSmacOS

●Internet connection

●Dedicated USB 1.1 or 2.0 connection or a network connection

●2 GB of available hard-disk space

●1 GB RAM (32-bit) or 2 GB RAM (64-bit)

●Internet connection

●Dedicated USB 1.1 or 2.0 connection or a network connection

●1.5 GB of available hard-disk space

NO

NONOTE:

TE:

TE:TE: The Windows software installer installs the HP Smart Device Agent Base service. The size is le

approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a

USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the

network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent

from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account.

The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard

do not install this service.

To uninstall the service, open the Contr

Contr

ContrControl Panel

ol Panel

ol Panelol Panel Progr

Progr

ProgrPrograms

ams

amsams Programs and Fe

Programs and Fe

Programs and FePrograms and Features

atures

aturesatures, select or , and then select

Add/Remove Pr

Add/Remove PrAdd/Remove Programs

ograms

ogramsograms Uninstall a Pr

Uninstall a Pr

Uninstall a PrUninstall a Program

ogram

ogramogram or to remove the service. The name is le

HPSmartDeviceAgentBase

HPSmartDeviceAgentBaseHPSmartDeviceAgentBase.

Mobile printing sol

Mobile printing solMobile printing solutions

utions

utionsutions

HP multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet, oers

smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/

MobilePrinting.

NO

NONOTE:

TE:

TE:TE: Update the printer to ensure all mobile printing capabilities are supported.rmware

●Wi-Fi Direct (wireless models only, with HP Jetdirect 3100w BLE/NFC/Wireless accessory installed)

●HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with

HP Connected)

●HP Smart app

●Google Cloud Print

●AirPrint

●Android Printing

14 Chapter 1 Printer overview ENWW

Printer dimensions

Printer dimensionsPrinter dimensions

Figure 1-1

Figure 1-1Figure 1-1 Product dimensions

K

C

M

Y

1

2

3

Dimension

DimensionDimension Product ful

Product ful

Product fulProduct fully closed

ly closed

ly closedly closed Product ful

Product ful

Product fulProduct fully opened

ly opened

ly openedly opened

1. Height 399 mm (15.7 in) 399 mm (15.7 in)

2. Depth 479 mm (18.9 in) 771 mm (30.4 in)

3. Width 458 mm (18.0 in) 826 mm (32.5 in)

Weight 27.5 kg (60.6 lb)

Figure 1-2

Figure 1-2Figure 1-2 Dimensions for the 1 x 550-sheet paper feeder

32

2

1

3

Dimension

DimensionDimension Measurement

Measurement

MeasurementMeasurement

1. Height 130 mm (5.1 in)

2. Depth Tray closed: 458 mm (18.0 in)

Tray opened: 771 mm (30.4 in)

3. Width Lower-right door closed: 458 mm (18.0 in)

Lower-right door opened: 853 mm (33.6 in)

Weight 5.8 kg (12.8 lb)

ENWW Printer 15specications

Figure 1-3

Figure 1-3Figure 1-3 Dimensions for the stand

1

2

3

Dimension

DimensionDimension Measurement

Measurement

MeasurementMeasurement

1. Height 295 mm (11.6 in)

2. Depth Door closed: 465 mm (18.3 in)

Door opened: 900 mm (35.4 in)

3. Width 460 mm (18.1 in)

This value is subject to change. For current information, go to www.hp.com/support/colorljM554.

Weight 17.7 kg (39 lb)

This value is subject to change. For current information, go to www.hp.com/support/colorljM554.

Figure 1-4

Figure 1-4Figure 1-4 Dimensions for the printer with the 1 x 550-sheet paper tray and stand

1

2

3

1

Dimension

DimensionDimension Product and acces

Product and acces

Product and accesProduct and accessories fully cl

sories fully cl

sories fully clsories fully closed

osed

osedosed Product and acces

Product and acces

Product and accesProduct and accessories fully opened

sories fully opened

sories fully openedsories fully opened

1. Height 876 mm (34.5 in) 876 mm (34.5 in)

2. Depth 479 mm (18.9 in) 900 mm (35.4 in)

16 Chapter 1 Printer overview ENWW

Dimension

DimensionDimension Product and acces

Product and acces

Product and accesProduct and accessories fully cl

sories fully cl

sories fully clsories fully closed

osed

osedosed Product and acces

Product and acces

Product and accesProduct and accessories fully opened

sories fully opened

sories fully openedsories fully opened

3. Width 458 mm (18.0 in) 853 mm (33.6 in)

Weight 51.1 kg (112.7 lb)

Po

PoPower consumption, electrical

wer consumption, electrical

wer consumption, electrical wer consumption, electrical and ac

and ac

and ac and aco

o

ooustic emis

ustic emis

ustic emisustic emissions

sions

sionssions

specications,

specications,specications,

See www.hp.com/support/colorljM554 for current information.

CAUTION:

CAUTION:CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert

operating voltages. This will damage the product and void the product warranty.

Operating-en

Operating-enOperating-envir

vir

virvironment r

onment r

onment ronment range

ange

angeange

T

TTable 1-8

able 1-8

able 1-8able 1-8 Operating-envir

Operating-envir

Operating-envir Operating-environment

onment

onment onment specications

specications

specicationsspecications

Environmen

EnvironmenEnvironment

t

tt Recommended

Recommended

RecommendedRecommended All

All

AllAllowed

owed

owedowed

Temperature 15° to 27°C (59° to 80.6°F) 10° to 32.5°C (50° to 90.5°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

ENWW Printer 17specications

Printer hardw

Printer hardwPrinter hardware setup and softw

are setup and softw

are setup and software setup and software instal

are instal

are instalare installa

la

lalation

tion

tiontion

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional

instructions, go to HP support on the Web.

Go to www.hp.com/support/colorljM554 for HP's all-inclusive help for the printer. Find the following support:

●Install and congure

●Learn and use

●Solve problems

●Download software and updatesrmware

●Join support forums

●Find warranty and regulatory information

18 Chapter 1 Printer overview ENWW

2

22 P

P

PPaper trays

aper trays

aper traysaper trays

●Load paper to Tray 1

●Load paper to Trays 2, 3, 4, and 5

●Load envelopes

●Load and print labels

For more inf

For more infFor more information

ormation

ormationormation

The following information is correct at the time of publication.

For video assistance, see www.hp.com/videos/LaserJet.

For current information, see www.hp.com/support/colorljM554.

HP's all-inclusive help for the printer includes the following information:

●Install and congure

●Learn and use

●Solve problems

●Download software and updatesrmware

●Join support forums

●Find warranty and regulatory information

ENWW 19

Lo

LoLoad paper t

ad paper t

ad paper tad paper to Tray 1

o Tray 1

o Tray 1o Tray 1

Intr

IntrIntroduction

oduction

oductionoduction

The following information describes how to load paper and envelopes into Tray 1. This tray holds up to 100

sheets of 75 g/m2 (20 lb) paper or 10 envelopes.

CAUTION:

CAUTION:CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1.

1.1. Open Tray 1.

2.

2.2. Pull out the tray extension to support the paper.

20 Chapter 2 Paper trays ENWW

3.

3.3. Spread the paper guides to the correct size, an

then load paper in the tray. For information about

how to orient the paper, see Tray 1 paper

orientation on page 23.

ENWW Load paper to Tray 1 21

4.

4.4. Make sure that the paper under the line on ts ll

the paper guides.

5.

5.5. Adjust the side guides so that they lightly touch the

paper stack, but do not bend it.

22 Chapter 2 Paper trays ENWW

Tray 1 paper orienta

Tray 1 paper orientaTray 1 paper orientation

tion

tiontion

When using paper that requires a orientation, load it according to the information in the following table.specic

NO

NONOTE:

TE:

TE:TE: The Alternative Letterhead Mode settings the way to load letterhead or preprinted paper. This aects

setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For more

information, see Use alternative letterhead mode on page 24.

T

TTable 2-1

able 2-1

able 2-1able 2-1 Tray 1 paper orientation

Tray 1 paper orientation

Tray 1 paper orientation Tray 1 paper orientation

Paper type

Paper typePaper type Image Orientation

Image Orientation

Image OrientationImage Orientation Single-sided printing

Single-sided printing

Single-sided printingSingle-sided printing Duplex printing or with Al

Duplex printing or with Al

Duplex printing or with AlDuplex printing or with Alternative

ternative

ternative ternative

Letterhead Mode enabled

Letterhead Mode enabledLetterhead Mode enabled

Letterhead or preprinted Portrait Face-down

Top edge leading into the product

Face-up

Bottom edge leading into the

product

ENWW Load paper to Tray 1 23

Lo

LoLoad paper t

ad paper t

ad paper tad paper to Trays 2, 3, 4, and 5

o Trays 2, 3, 4, and 5

o Trays 2, 3, 4, and 5o Trays 2, 3, 4, and 5

Intr

IntrIntroduction

oduction

oductionoduction

The following information describes how to load paper in Tray 2 and the optional 550-sheet trays (Trays 3, 4,

and 5; part number B5L34A). These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper.

NO

NONOTE:

TE:

TE:TE: The procedure to load paper for the optional 550-sheet trays is the same as for Tray 2. Only Tray 2 is

shown here.

NO

NONOTE:

TE:

TE:TE: If your printer includes tray locks, see the Hardware Install Guide for instructions about installing them. If

you do not have access to the Hardware Install Guide, note your printer model number and go to the printer

support website: www.hp.com/support/colorljM554.

NO

NONOTE:

TE:

TE:TE: The paper guides may be locked before use and may not be adjustable.

1.

1.1. Open the tray.

NO

NONOTE:

TE:

TE:TE: Do not open this tray while it is in use.

2.

2.2. Before loading paper, adjust the paper guides by

squeezing the adjustment latches and sliding the

guides to the size of the paper being used.

ENWW Load paper to Trays 2, 3, 4, and 5 25

3.

3.3. Load paper into the tray. Check the paper to verify

the guides lightly touch the stack, but do not bend

it. For information about how to orient the paper,

see Trays 2, 3, 4, and 5 paper orientation

on page 27.

NO

NONOTE:

TE:

TE:TE: To prevent jams, adjust the paper guides

to the correct size and do not the tray. Be overll

sure that the top of the stack is below the tray full

indicator.

4.

4.4. Close the tray.

5.

5.5. The tray message displays on the conguration

product control panel.

6.

6.6. If the paper size and type shown is not correct,

select to choose a paper size or Modify dierent

type.

For custom-size paper, specify the X and Y

dimensions for the paper when the prompt

displays on the product control panel.

YX

26 Chapter 2 Paper trays ENWW

Trays 2, 3, 4, and 5 paper orienta

Trays 2, 3, 4, and 5 paper orientaTrays 2, 3, 4, and 5 paper orientation

tion

tiontion

When using paper that requires a orientation, load it according to the information in the following table.specic

NO

NONOTE:

TE:

TE:TE: The Alternative Letterhead Mode settings the way to load letterhead or preprinted paper. This aects

setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For more

information, see Use alternative letterhead mode on page 28.

T

TTable 2-2

able 2-2

able 2-2able 2-2 Trays 2, 3, 4, and 5 paper orientation

Trays 2, 3, 4, and 5 paper orientation

Trays 2, 3, 4, and 5 paper orientation Trays 2, 3, 4, and 5 paper orientation

Paper type

Paper typePaper type Image Orientation

Image Orientation

Image OrientationImage Orientation Single-sided printing

Single-sided printing

Single-sided printingSingle-sided printing Duplex printing or with Al

Duplex printing or with Al

Duplex printing or with AlDuplex printing or with Alternative

ternative

ternative ternative

Letterhead Mode enabled

Letterhead Mode enabledLetterhead Mode enabled

Letterhead or preprinted Portrait Face-up

Top edge toward the right

Face-down

Top edge toward the left

Letterhead or preprinted Landscape Face up

Top edge toward the back of the

product

Face down

Top edge toward the back of the

product

Prepunched Portrait or landscape Holes toward the back of the

product

Holes toward the back of the

product

ENWW Load paper to Trays 2, 3, 4, and 5 27

Lo

LoLoad envel

ad envel

ad envelad envelopes

opes

opesopes

Intr

IntrIntroduction

oduction

oductionoduction

The following information describes how to load envelopes. Use only Tray 1 to print on envelopes. Tray 1 holds

up to 10 envelopes.

NO

NONOTE:

TE:

TE:TE: Select the correct paper type in the print driver before printing.

Envel

EnvelEnvelope orientation

ope orientation

ope orientationope orientation

Load envelopes in either of these orientations:

Face-down

Top edge toward the back of the product

Face-down

Top edge leading into the product

ENWW Load envelopes 29

Lo

LoLoad and print l

ad and print l

ad and print lad and print labels

abels

abelsabels

Intr

IntrIntroduction

oduction

oductionoduction

To print on sheets of labels, use Tray 2 or one of the optional 550-sheet trays. Tray 1 does not support labels.

To print labels using the manual feed option, follow these steps to select the correct settings in the print driver,

and then load the labels into the tray after sending the print job to the printer. When using manual feed, the

printer waits to print the job until it detects the tray has been opened and closed.

Manually feed l

Manually feed lManually feed labels

abels

abelsabels

1.

1.1. From the software program, select the option.

Print

PrintPrint

2.

2.2. Select the printer from the list of printers, and then click or tap the Pr

Pr

PrProperties

operties

opertiesoperties Preference

Preference

PreferencePreferences

s

ss or button to

open the print driver.

NO

NONOTE:

TE:

TE:TE: The name of the button varies for software programs.dierent

NO

NONOTE:

TE:

TE:TE: To access these features from a Windows 8 or 8.1 Start screen, select , select , and

Devices

DevicesDevices Print

Print

PrintPrint

then select the printer.

3.

3.3. Click or tap the Paper

Paper

PaperPaper/Quality

/Quality

/Quality/Quality tab.

4.

4.4. In the drop-down list, select the correct size for the sheets of labels.

Paper size

Paper sizePaper size

5.

5.5. In the drop-down list, select .

Paper type

Paper typePaper type Labels

Labels

LabelsLabels

6.

6.6. In the drop-down list, select .

Paper source

Paper sourcePaper source Manual feed

Manual feed

Manual feedManual feed

NO

NONOTE:

TE:

TE:TE: When using manual feed, the printer prints from the lowest-numbered tray that is for congured

the correct size of paper, so it is not necessary to specify a particular tray. For example, if Tray 2 is

congured for labels, the printer will print from Tray 2. If Tray 3 is installed and for labels, but congured

Tray 2 is not for labels, the printer will print from Tray 3.congured

7.

7.7. Click the button to close the

OK

OKOK Document Pr

Document Pr

Document PrDocument Properties

operties

opertiesoperties dialog box.

8.

8.8. In the dialog box, click the button to print the job.

Print

PrintPrint OK

OK

OKOK

30 Chapter 2 Paper trays ENWW

9.

9.9. Load sheets of labels face-up with the top of the sheet toward the right side of the printer.

ENWW Load and print labels 31

32 Chapter 2 Paper trays ENWW

3

33 Supplies, acces

Supplies, acces

Supplies, accesSupplies, accessories, and parts

sories, and parts

sories, and partssories, and parts

●Order supplies, accessories, and parts

●Replace the toner cartridges

●Replace the toner-collection unit

For more inf

For more infFor more information

ormation

ormationormation

The following information is correct at the time of publication.

For video assistance, see www.hp.com/videos/LaserJet.

For current information, see www.hp.com/support/colorljM554.

HP's all-inclusive help for the printer includes the following information:

●Install and congure

●Learn and use

●Solve problems

●Download software and updatesrmware

●Join support forums

●Find warranty and regulatory information

ENWW 33

Order supplies, acces

Order supplies, accesOrder supplies, accessories, and parts

sories, and parts

sories, and partssories, and parts

Ordering

OrderingOrdering

Order supplies and paper www.hp.com

Order genuine HP parts or accessories www.hp.com/buy/parts

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the

product IP address or host name in the address/URL The EWS eld.

contains a link to the HP SureSupply website, which provides

options for purchasing Original HP supplies.

Supplies and acces

Supplies and accesSupplies and accessories

sories

soriessories

T

TTable 3-1

able 3-1

able 3-1able 3-1 Supplies

Supplies

Supplies Supplies

Item

ItemItem Description

Description

DescriptionDescription Part number

Part number

Part numberPart number

HP 212A Black Original LaserJet Toner Cartridge Standard-capacity replacement black toner cartridge W2120A

HP 212A Cyan Original LaserJet Toner Cartridge Standard-capacity replacement cyan cartridge W2121A

HP 212A Yellow Original LaserJet Toner Cartridge Standard-capacity replacement yellow toner cartridge W2122A

HP 212A Magenta Original LaserJet Toner Cartridge Standard-capacity replacement magenta toner

cartridge

W2123A

HP 212X High Yield Black Original LaserJet Toner

Cartridge

High-capacity replacement black toner cartridge W2120X

HP 212X High Yield Cyan Original LaserJet Toner

Cartridge

High-capacity replacement cyan toner cartridge W2121X

HP 212X High Yield Yellow Original LaserJet Toner

Cartridge

High-capacity replacement yellow toner cartridge W2122X

HP 212X High Yield Magenta Original LaserJet Toner

Cartridge

High-capacity replacement magenta toner cartridge W2123X

HP toner-collection unit Replacement toner-collection unit with attached door B5L37A

T

TTable 3-2

able 3-2

able 3-2able 3-2 Accessories

Accessories

Accessories Accessories

Item

ItemItem Description

Description

DescriptionDescription Part number

Part number

Part numberPart number

550-sheet paper feeder Optional 550-sheet paper feeder (included with

the x model)

Includes installation instructions

B5L34A

HP LaserJet Stand Optional stand to support the printer

Includes installation instructions

B5L51A

HP Secure High-Performance Hard Disk Drive Optional hard drive

Includes installation instructions

B5L29A

34 Chapter 3 Supplies, accessories, and parts ENWW

Item

ItemItem Description

Description

DescriptionDescription Self

Self

SelfSelf-replacement options

-replacement options

-replacement options-replacement options Part number

Part number

Part numberPart number

Tray 1 Roller kit Replacement rollers for Tray 1

Includes installation instructions

Optional B5L24-67905

Control-panel SVGA kit Replacement touchscreen control panel for

the x model

Includes installation instructions

Mandatory B5L24-67903

HDD 500GB Kit

NO

NONOTE:

TE:

TE:TE: M555 models only

Replacement HP Secure High-Performance

Hard Disk Drive

Includes installation instructions

Mandatory B5L29-67903

USB Wireless Print Server kit Replacement HP Jetdirect 2900nw Print

Server

Mandatory 5851-6421

NFC Accessory kit HP Jetdirect 3100w BLE/NFC/Wireless

Accessory

Mandatory 3JN69-61001

1GB DDR3 Memory DIMM

NO

NONOTE:

TE:

TE:TE: M555 models only

Replacement memory DIMM

Includes installation instructions

Mandatory 5851-6422

Two Internal USB Ports kit Replacement internal USB ports Mandatory 5851-6424

36 Chapter 3 Supplies, accessories, and parts ENWW

Replace the t

Replace the tReplace the toner cartridges

oner cartridges

oner cartridgesoner cartridges

Intr

IntrIntroduction

oduction

oductionoduction

The following information provides details about the toner cartridges for the product, and it includes instructions

to replace them.

●Toner-cartridge information

●Remove and replace the cartridges

T

TToner

oner

oneroner-cartridge information

-cartridge information

-cartridge information-cartridge information

This product indicates when the toner-cartridge level is low and very low. The actual toner cartridge life

remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer

acceptable.

The product uses four colors and has a toner cartridge for each color: yellow (Y), magenta (M), cyan (C), dierent

and black (K). The toner cartridges are inside the front door.

Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print

quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back

and forth end to end. Reinsert the toner cartridge into the printer and close the cover.

NO

NONOTE:

TE:

TE:TE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For

more information, go to www.hp.com/go/learnaboutsupplies.

Do not remove the toner cartridge from its package until it is time to replace it.

CAUTION:

CAUTION:CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

Cover the green imaging drum if the toner cartridge must be removed from the product for an extended period

of time.

The following illustration shows the toner-cartridge components.

1

2

3

4

1 Handle

2 Imaging drum

ENWW Replace the toner cartridges 37

3 Protective shield

4 Memory chip

CAUTION:

CAUTION:CAUTION: If toner gets on clothing, wipe it by using a dry cloth and wash the clothes in cold water. Hot water o

sets toner into fabric.

NO

NONOTE:

TE:

TE:TE: Information about recycling used toner cartridges is in the toner-cartridge box.

Remove and repl

Remove and replRemove and replace the cartridges

ace the cartridges

ace the cartridgesace the cartridges

1.

1.1. Open the front door.

K

C

M

Y

2.

2.2. Grasp the handle of the used toner cartridge and

pull out to remove it.

38 Chapter 3 Supplies, accessories, and parts ENWW

3.

3.3. Remove the new toner cartridge from its

protective shell by tearing the plastic strip and o

opening the package. Save all packaging for

recycling the used toner cartridge.

1

2

3

4.

4.4. Hold both ends of the toner cartridge and rock it

5-6 times.

5.

5.5. Remove the protective shield from the toner

cartridge.

ENWW Replace the toner cartridges 39

6.

6.6. Support the toner cartridge underneath with one

hand while holding the cartridge handle with the

other. Align the toner cartridge with its slot on the

shelf, and then insert the toner cartridge into the

product.

NO

NONOTE:

TE:

TE:TE: Avoid touching the green imaging drum.

Fingerprints on the imaging drum can cause print

defects.

7.

7.7. Close the front door.

K

C

M

Y

8.

8.8. Pack the used toner cartridge into the box that the

new cartridge came in, or use a large cardboard

box and it with several cartridges that you need ll

to recycle. See the enclosed recycling guide for

information about recycling.

In the U.S., a pre-paid shipping label is included in

the box. In other countries/regions, go to

www.hp.com/recycle to print a pre-paid shipping

label.

Adhere the pre-paid shipping label to the box, and

return the used cartridge to HP for recycling.

2

1

3

40 Chapter 3 Supplies, accessories, and parts ENWW

Replace the t

Replace the tReplace the toner

oner

oneroner-c

-c

-c-collection unit

ollection unit

ollection unitollection unit

Intr

IntrIntroduction

oduction

oductionoduction

The following information provides details about the toner-collection unit for the product, and it includes

instructions to replace it.

The product indicates when the toner-collection unit is nearly full and when it is completely full. When it is

completely full, printing stops until the toner-collection unit is replaced.

To purchase a toner-collection unit (part number B5L37A), go to the HP Parts Store at www.hp.com/buy/parts.

NO

NONOTE:

TE:

TE:TE: The toner-collection unit is designed for a single use. Do not attempt to empty the toner-collection unit

and reuse it. Doing so could lead to toner being spilled inside the product, which could result in reduced print

quality. After use, return the toner-collection unit to HP’s Planet Partners program for recycling.

CAUTION:

CAUTION:CAUTION: If toner gets on clothing, wipe it by using a dry cloth and wash the clothes in cold water. Hot water o

sets toner into fabric.

Remove and repl

Remove and replRemove and replace the toner

ace the toner

ace the tonerace the toner-col

-col

-col-collection unit

lection unit

lection unitlection unit

1.

1.1. Open the front door.

Y

2.

2.2. Open the toner-collection unit door on the upper-

left side of the product.

K

C

M

Y

ENWW Replace the toner-collection unit 41

3.

3.3. Pull out the toner-collection unit and the attached

door.

K

C

M

Y

4.

4.4. Remove the new toner-collection unit from its

packaging.

5.

5.5. Install the new toner-collection unit and the

attached door into the product. Align the tabs on

the door with the slots in the product.

K

C

M

Y

42 Chapter 3 Supplies, accessories, and parts ENWW

44 Chapter 3 Supplies, accessories, and parts ENWW

4

44 Print

Print

PrintPrint

●Print tasks (Windows)

●Print tasks (macOS)

●Store print jobs on the printer to print later or print privately

●Mobile printing solutions

●Print from a USB ash drive

●Print using high-speed USB 2.0 port (wired)

For more inf

For more infFor more information

ormation

ormationormation

The following information is correct at the time of publication.

For video assistance, see www.hp.com/videos/LaserJet.

For current information, see www.hp.com/support/colorljM554.

HP's all-inclusive help for the printer includes the following information:

●Install and congure

●Learn and use

●Solve problems

●Download software and updatesrmware

●Join support forums

●Find warranty and regulatory information

ENWW 45

Print tasks (Windo

Print tasks (WindoPrint tasks (Windows)

ws)

ws)ws)

How t

How tHow to print (Windows)

o print (Windows)

o print (Windows)o print (Windows)

The following procedure describes the basic printing process for Windows.

1.

1.1. From the software program, select the option.

Print

PrintPrint

2.

2.2. Select the printer from the list of printers. To change settings, click the or

Properties

PropertiesProperties Preference

Preference

PreferencePreferences

s

ss button to

open the print driver.

NO

NONOTE:

TE:

TE:TE: The name of the button varies for software programs.dierent

NO

NONOTE:

TE:

TE:TE: In Windows 10, 8.1, and 8, these applications will have a layout with features dierent dierent

from what is described below for desktop applications. To access the print feature from a Start screen app,

complete the following steps:

●Windows 10:

Windows 10:

Windows 10:Windows 10: Print

Print

PrintPrint Select , and then select the printer.

●Windows 8.1 or 8:

Windows 8.1 or 8:

Windows 8.1 or 8:Windows 8.1 or 8: Devices

Devices

DevicesDevices Print

Print

PrintPrint Select , select , and then select the printer.

NO

NONOTE:

TE:

TE:TE: For more information, click the Help (?) button in the print driver.

3.

3.3. Click the tabs in the print driver to the available options. For example, set the paper orientation congure

on the tab, and set the paper source, paper type, paper size, and quality settings on the

Finishing

FinishingFinishing Paper

Paper

PaperPaper/

/

//

Quality

QualityQuality tab.

4.

4.4. Click the button to return to the dialog box. Select the number of copies to print from this screen.

OK

OKOK Print

Print

PrintPrint

5.

5.5. Click the button to print the job.

Print

PrintPrint

Aut

AutAutomatically print on bo

omatically print on bo

omatically print on boomatically print on both sides (Windows

th sides (Windows

th sides (Windowsth sides (Windows)

)

))

Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an

automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides

manually.

1.

1.1. From the software program, select the option.

Print

PrintPrint

2.

2.2. Select the printer from the list of printers, and then click the Pr

Pr

PrProperties

operties

opertiesoperties Preferences

Preferences

PreferencesPreferences or button to open the

print driver.

NO

NONOTE:

TE:

TE:TE: The name of the button varies for software programs.dierent

NO

NONOTE:

TE:

TE:TE: In Windows 10, 8.1, and 8, these applications will have a layout with features dierent dierent

from what is described below for desktop applications. To access the print feature from a Start screen app,

complete the following steps:

●Windows 10:

Windows 10:

Windows 10:Windows 10: Print

Print

PrintPrint Select , and then select the printer.

●Windows 8.1 or 8:

Windows 8.1 or 8:

Windows 8.1 or 8:Windows 8.1 or 8: Devices

Devices

DevicesDevices Print

Print

PrintPrint Select , select , and then select the printer.

3.

3.3. Click the tab.

Finishing

FinishingFinishing

4.

4.4. Select . Click to close the dialog.

Print on both sides

Print on both sidesPrint on both sides OK

OK

OKOK Document Properties

Document Properties

Document PropertiesDocument Properties

5.

5.5. In the dialog, click to print the job.

Print

PrintPrint Print

Print

PrintPrint

46 Chapter 4 Print ENWW

Manually prin

Manually prinManually print on both sides (Windo

t on both sides (Windo

t on both sides (Windot on both sides (Windows)

ws)

ws) ws)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the

duplexer does not support.

1.

1.1. From the software program, select the option.

Print

PrintPrint

2.

2.2. Select the printer from the list of printers, and then click the Pro

Pro

ProProperties

perties

pertiesperties Preferences

Preferences

PreferencesPreferences or button to open the

print driver.

NO

NONOTE:

TE:

TE:TE: The name of the button varies for software programs.dierent

NO

NONOTE:

TE:

TE:TE: In Windows 10, 8.1, and 8, these applications will have a layout with features dierent dierent

from what is described below for desktop applications. To access the print feature from a Start screen app,

complete the following steps:

●Windows 10:

Windows 10:

Windows 10:Windows 10: Print

Print

PrintPrint Select , and then select the printer.

●Windows 8.1 or 8:

Windows 8.1 or 8:

Windows 8.1 or 8:Windows 8.1 or 8: Devices

Devices

DevicesDevices Print

Print

PrintPrint Select , select , and then select the printer.

3.

3.3. Click the tab.

Finishing

FinishingFinishing

4.

4.4. Select Print on both sides (manual

Print on both sides (manual

Print on both sides (manualPrint on both sides (manually)

ly)

ly)ly) OK

OK

OKOK, and then click to close the Documen

Documen

DocumenDocument Pro

t Pro

t Prot Properties

perties

pertiesperties dialog.

5.

5.5. In the dialog, click to print the side of the job.

Print

PrintPrint Print

Print

PrintPrint rst

6.

6.6. Retrieve the printed stack from the output bin, and place it in Tray 1.

7.

7.7. If prompted, select the appropriate control panel button to continue.

Print mul

Print mulPrint multiple pages per sheet (Windo

tiple pages per sheet (Windo

tiple pages per sheet (Windotiple pages per sheet (Windows)

ws)

ws)ws)

1.

1.1. From the software program, select the option.

Print

PrintPrint

2.

2.2. Select the printer from the list of printers, and then click the Pro

Pro

ProProperties

perties

pertiesperties Preferences

Preferences

PreferencesPreferences or button to open the

print driver.

NO

NONOTE:

TE:

TE:TE: The name of the button varies for software programs.dierent

NO

NONOTE:

TE:

TE:TE: In Windows 10, 8.1, and 8, these applications will have a layout with features dierent dierent

from what is described below for desktop applications. To access the print feature from a Start screen app,

complete the following steps:

●Windows 10:

Windows 10:

Windows 10:Windows 10: Print

Print

PrintPrint Select , and then select the printer.

●Windows 8.1 or 8:

Windows 8.1 or 8:

Windows 8.1 or 8:Windows 8.1 or 8: Devices

Devices

DevicesDevices Print

Print

PrintPrint Select , select , and then select the printer.

3.

3.3. Click the tab.

Finishing

FinishingFinishing

4.

4.4. Select the number of pages per sheet from the P

P

PPages per sheet

ages per sheet

ages per sheetages per sheet drop-down list.

5.

5.5. Select the correct ,

Print page borders

Print page bordersPrint page borders P

P

PPage order

age order

age orderage order Orientation

Orientation

OrientationOrientation OK

OK

OKOK, and options. Click to close the Document

Document

Document Document

Properties

PropertiesProperties dialog.

6.

6.6. In the dialog, click to print the job.

Print

PrintPrint Print

Print

PrintPrint

ENWW Print tasks (Windows) 47

Select the paper type (Windows)

Select the paper type (Windows)Select the paper type (Windows)

1.

1.1. From the software program, select the option.

Print

PrintPrint

2.

2.2. Select the printer from the list of printers, and then click the Pr

Pr

PrProperties

operties

opertiesoperties Preferences

Preferences

PreferencesPreferences or button to open the

print driver.

NO

NONOTE:

TE:

TE:TE: The name of the button varies for software programs.dierent

NO

NONOTE:

TE:

TE:TE: In Windows 10, 8.1, and 8, these applications will have a layout with features dierent dierent

from what is described below for desktop applications. To access the print feature from a Start screen app,

complete the following steps:

●Windows 10:

Windows 10:

Windows 10:Windows 10: Print

Print

PrintPrint Select , and then select the printer.

●Windows 8.1 or 8:

Windows 8.1 or 8:

Windows 8.1 or 8:Windows 8.1 or 8: Devices

Devices

DevicesDevices Print

Print

PrintPrint Select , select , and then select the printer.

3.

3.3. Click the Paper

Paper

PaperPaper/Quality

/Quality

/Quality/Quality tab.

4.

4.4. Select the paper type from the P

P

PPaper type

aper type

aper typeaper type drop-down list.

5.

5.5. Click to close the

OK

OKOK Document Pr

Document Pr

Document PrDocument Properties

operties

opertiesoperties dialog. In the dialog, click to print the job.

Print

PrintPrint Print

Print

PrintPrint

If the tray needs to be a tray message displays on the printer control panel.congured, conguration

6.

6.6. Load the tray with the specied type and size of paper, and then close the tray.

7.

7.7. Select the button to accept the detected type and size, or select the button to choose a OK Modify dierent

paper size or type.

8.

8.8. Select the correct type and size, and then select the button.OK

48 Chapter 4 Print ENWW

Print tasks (macO

Print tasks (macOPrint tasks (macOS)

S)

S)S)

How t

How tHow to print (macOS)

o print (macOS)

o print (macOS)o print (macOS)

The following procedure describes the basic printing process for macOS.

1.

1.1. Click the menu, and then click the option.

File

FileFile Print

Print

PrintPrint

2.

2.2. Select the printer.

3.

3.3. Click or

Show Details

Show DetailsShow Details Co

Co

CoCopies & Pages

pies & Pages

pies & Pagespies & Pages, and then select other menus to adjust the print settings.

NO

NONOTE:

TE:

TE:TE: The name of the item varies for software programs.dierent

4.

4.4. Click the button.

Print

PrintPrint

Aut

AutAutomatically print on bo

omatically print on bo

omatically print on boomatically print on both sides (macOS

th sides (macOS

th sides (macOSth sides (macOS)

)

))

NO

NONOTE:

TE:

TE:TE: This information applies to printers that include an automatic duplexer.

NO

NONOTE:

TE:

TE:TE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

1.

1.1. Click the menu, and then click the option.

File

FileFile Print

Print

PrintPrint

2.

2.2. Select the printer.

3.

3.3. Click or

Show Details

Show DetailsShow Details Co

Co

CoCopies & Pages

pies & Pages

pies & Pagespies & Pages Layout

Layout

LayoutLayout, and then click the menu.

NO

NONOTE:

TE:

TE:TE: The name of the item varies for software programs.dierent

4.

4.4. Select a binding option from the T

T

TTwo-

wo-

wo-wo-Sided

Sided

SidedSided drop-down list.

5.

5.5. Click the button.

Print

PrintPrint

Manually prin

Manually prinManually print on both sides (macOS

t on both sides (macOS

t on both sides (macOSt on both sides (macOS)

)

))

NO

NONOTE:

TE:

TE:TE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

1.

1.1. Click the menu, and then click the option.

File

FileFile Print

Print

PrintPrint

2.

2.2. Select the printer.

3.

3.3. Click or

Show Details

Show DetailsShow Details Co

Co

CoCopies & Pages

pies & Pages

pies & Pagespies & Pages Manual Duplex

Manual Duplex

Manual DuplexManual Duplex, and then click the menu.

NO

NONOTE:

TE:

TE:TE: The name of the item varies for software programs.dierent

4.

4.4. Click the box, and select a binding option.

Manual Duplex

Manual DuplexManual Duplex

5.

5.5. Click the button.

Print

PrintPrint

6.

6.6. Go to the printer, and remove any blank paper that is in Tray 1.

7.

7.7. Retrieve the printed stack from the output bin and place it with the printed side facing down in the input

tray.

8.

8.8. If prompted, select the appropriate control panel button to continue.

50 Chapter 4 Print ENWW

●Print the or last pages of the document on paperrst dierent

●Print watermarks on a document

52 Chapter 4 Print ENWW

S

SSt

t

ttore print jobs on the printer t

ore print jobs on the printer t

ore print jobs on the printer tore print jobs on the printer to print l

o print l

o print lo print later or prin

ater or prin

ater or prinater or print priva

t priva

t privat privately

tely

telytely

Intr

IntrIntroduction

oduction

oductionoduction

The following information provides procedures for creating and printing documents that are stored on the

printer. These jobs can be printed at a later time or printed privately.

●Create a stored job (Windows)

●Create a stored job (macOS)

●Print a stored job

●Delete a stored job

●Information sent to printer for Job Accounting purposes

Create a s

Create a sCreate a st

t

ttored job (Windows)

ored job (Windows)

ored job (Windows)ored job (Windows)

Store jobs on the printer for private or delayed printing.

1.

1.1. From the software program, select the option.

Print

PrintPrint

2.

2.2. Select the printer from the list of printers, and then select Pr

Pr

PrProperties

operties

opertiesoperties Preferences

Preferences

PreferencesPreferences or (the name varies for

dierent software programs).

NO

NONOTE:

TE:

TE:TE: The name of the button varies for software programs.dierent

NO

NONOTE:

TE:

TE:TE: In Windows 10, 8.1, and 8, these applications will have a layout with features dierent dierent

from what is described below for desktop applications. To access the print feature from a Start screen app,

complete the following steps:

●Windows 10:

Windows 10:

Windows 10:Windows 10: Print

Print

PrintPrint Select , and then select the printer.

●Windows 8.1 or 8:

Windows 8.1 or 8:

Windows 8.1 or 8:Windows 8.1 or 8: Devices

Devices

DevicesDevices Print

Print

PrintPrint Select , select , and then select the printer.

3.

3.3. Click the Job St

Job St

Job StJob Storage

orage

orageorage tab.

4.

4.4. Select a Job St

Job St

Job StJob Storage Mode

orage Mode

orage Modeorage Mode option.

●Proo

Proo

ProoProof and Hold

f and Hold

f and Holdf and Hold: Print and proof one copy of a job, and then print more copies.

●Personal Job

Personal Job

Personal JobPersonal Job: The job does not print until you request it at the printer control panel. For this job-

storage mode, you can select one of the Make Job Private/

Make Job Private/

Make Job Private/Make Job Private/Secure

Secure

SecureSecure options. If you assign a personal

identication number (PIN) to the job, you must provide the required PIN at the control panel. If you

encrypt the job, you must provide the required password at the control panel. The print job is deleted

from memory after it prints and is lost if the printer loses power.

●Quick Copy

Quick Copy

Quick CopyQuick Copy: Print the requested number of copies of a job and store a copy of the job in the printer

memory so you can print it again later.

●St

St

StStored Job

ored Job

ored Jobored Job: Store a job on the printer and allow other users to print the job at any time. For this job-

storage mode, you can select one of the Make Job Private/

Make Job Private/

Make Job Private/Make Job Private/Secure

Secure

SecureSecure options. If you assign a personal

identication number (PIN) to the job, the person who prints the job must provide the required PIN at

the control panel. If you encrypt the job, the person who prints the job must provide the required

password at the control panel.

ENWW Store print jobs on the printer to print later or print privately 53

1.

1.1. From the Home screen on the printer control panel, select , and then select Print Print from Job Storage.

2.

2.2. Under Stored Jobs to Print Choose, select , and then select the folder where the document is saved.

3.

3.3. Select the document, and then touch .Select

If the document is private, enter the four-digit PIN in the Password OK and then select eld, .

4.

4.4. To adjust the number of copies, select the box to the left of the Print button, and then select the number of

copies from the keypad that opens. Select the Close button to close the keypad.

5.

5.5. Select to print the document.Print

Delete a st

Delete a stDelete a stored job

ored job

ored jobored job

You can delete documents that have been saved to the printer when they are no longer needed. You can also

adjust the maximum number of jobs for the printer to store.

●Delete a job that is stored on the printer

●Change the job storage limit

Delete a job that is st

Delete a job that is stDelete a job that is stored on the printer

ored on the printer

ored on the printerored on the printer

You can delete documents that have been saved to the printer when they are no longer needed. You can also

adjust the maximum number of jobs for the printer to store.

1.

1.1. From the Home screen on the printer control panel, select .Print

2.

2.2. Select Print from Job Storage.

3.

3.3. Select , and then select the name of the folder where the job is stored.Choose

4.

4.4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.

5.

5.5. Select the Trash button to delete the job.

Change the job st

Change the job stChange the job storage limit

orage limit

orage limitorage limit

When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and

job name. If a job is not already stored under the same user and job name, and the printer needs additional

space, the printer might delete other stored jobs starting with the oldest. Follow these steps to change the

number of jobs that the printer can store:

1.

1.1. From the Home screen on the printer control panel, navigate to the application and then select the Settings

Settings icon.

2.

2.2. Open the following menus:

a.

a.a. Copy/Print Print or

b.

b.b. Manage Stored Jobs

c.

c.c. Temporary Job Storage Limit

3.

3.3. Use the keypad to enter the number of jobs that the printer stores.

4.

4.4. Press the button or touch to save the setting.OK Done

ENWW Store print jobs on the printer to print later or print privately 55

Mobile printing sol

Mobile printing solMobile printing solutions

utions

utionsutions

Intr

IntrIntroduction

oduction

oductionoduction

HP multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet, oers

smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/

MobilePrinting.

NO

NONOTE:

TE:

TE:TE: Update the printer to ensure all mobile printing and ePrint capabilities are supported.rmware

●Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing

●HP ePrint via email

●AirPrint

●Android embedded printing

Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing

Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printingWi-Fi, Wi-Fi Direct Print, NFC, and BLE printing

HP provides Wi-Fi, Wi-Fi Direct Print, Near Field Communication (NFC), and Bluetooth Low Energy (BLE) printing

for printers with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This accessory is available as an

option for HP LaserJet printers that include a hardware-integration pocket (HIP).

Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing enable Wi-Fi capable (mobile) devices to make a wireless network

connection directly to the printer without using a wireless router.

The printer does not need to be connected to the network for this mobile walk-up printing to work.

Use Wi-Fi Direct Print to print wirelessly from the following devices:

●iPhone, iPad, or iPod touch using Apple AirPrint

●Android mobile devices using the Android embedded print solution

For more information on wireless printing, go to www.hp.com/go/wirelessprinting.

NFC and Wi-Fi Direct Print capabilities can be enabled or disabled from the printer control panel.

1.

1.1. From the Home screen on the printer control panel, open the menu.Settings

2.

2.2. Open the following menus:

●Networking

●Wi-Fi Direct

●Status

3.

3.3. Select , and then select to enable wireless printing.On OK

NO

NONOTE:

TE:

TE:TE: In environments where more than one model of the same printer is installed, it might be helpful to

provide each printer a unique Wi-Fi Direct Name for easier printer for Wi-Fi Direct printing. The identication

wireless network names, e.g., Wi-Fi, Wi-Fi Direct, etc. are available on the Information screen by pressing or

touching the Information button on the printer control panel, and then selecting the Network option or the

Wireless option.

Complete the following procedure to change the printer Wi-Fi Direct name:

ENWW Mobile printing solutions 57

1.

1.1. From the Home screen on the printer control panel, open the menu.Settings

2.

2.2. Open the following menus:

●Networking

●Wi-Fi Direct

●Wi-Fi Direct name

3.

3.3. Use the keypad to change the name in the text Select .Wi-Fi Direct Name eld. OK

HP ePrint via email

HP ePrint via emailHP ePrint via email

Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from

any email enabled device.

To use HP ePrint, the printer must meet these requirements:

●The printer must be connected to a wired or wireless network and have Internet access.

●HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.

Follow this procedure to enable HP Web Services and register with HP Connected:

1.

1.1. Open the HP Embedded Web Server (EWS):

a.

a.a. Find the printer IP address. On the printer control panel, press the button, and then use the arrow

keys to select the Ethernet menu. Press the button to open the menu and display the IP OK

address or host name.

b.

b.b. From a computer on the same network as the printer, open a web browser. In the address line, type

the IP address or host name exactly as it displays on the printer control panel. Press the key on Enter

the computer keyboard. The EWS opens.

NO

NONOTE:

TE:

TE:TE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

2.

2.2. Click the tab.

HP Web Services

HP Web ServicesHP Web Services

3.

3.3. Select the option to enable Web Services.

NO

NONOTE:

TE:

TE:TE: Enabling Web Services might take several minutes.

4.

4.4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.

AirPrint

AirPrintAirPrint

Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running macOS 10.7 Lion and

newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third

generation or later) in the following mobile applications:

●Mail

●Photos

58 Chapter 4 Print ENWW

●Safari

●iBooks

●Select third-party applications

To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more

information about using AirPrint and about which HP printers are compatible with AirPrint, go to

www.hp.com/go/MobilePrinting.

NO

NONOTE:

TE:

TE:TE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier

do not support USB connections.

Andr

AndrAndroid embedded printing

oid embedded printing

oid embedded printingoid embedded printing

HP's built-in print solution for Android and Kindle enables mobile devices to automatically and print to HP nd

printers that are either on a network or within wireless range for Wi-Fi Direct printing.

The print solution is built into the many versions of the operating system.

NO

NONOTE:

TE:

TE:TE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print

Service Plugin.

For more information on how to use Android embedded printing and which Android devices are supported, go to

www.hp.com/go/MobilePrinting.

ENWW Mobile printing solutions 59

Print fr

Print frPrint from a USB

om a USB

om a USB om a USB drive

drive

drive drive

ash

ashash

Intr

IntrIntroduction

oduction

oductionoduction

This printer features easy-access USB printing, for quickly printing without sending them from a computer. les

The printer accepts standard USB drives in the USB port near the control panel. The control panel USB port ash

supports the following types of les:

–.pdf

–.prn

–.pcl

–.ps

–.cht

●Enable the USB port for printing

●Print USB documents

Enable the USB port for prin

Enable the USB port for prinEnable the USB port for printing

ting

tingting

The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following

methods to enable the port:

Method one: Enable the USB port from the prin

Method one: Enable the USB port from the prinMethod one: Enable the USB port from the printer control panel menus

ter control panel menus

ter control panel menuster control panel menus

1.

1.1. From the Home screen on the printer control panel, navigate to the application, and then select Settings

the icon.Settings

2.

2.2. Open the following menus

a.

a.a. Copy/Print Print or

b.

b.b. Enable Print From USB Drive

3.

3.3. Select the option.Enabled

Method two: Enable the USB port fr

Method two: Enable the USB port frMethod two: Enable the USB port from the HP Embedded Web Server (net

om the HP Embedded Web Server (net

om the HP Embedded Web Server (netom the HP Embedded Web Server (network

work

workwork-c

-c

-c-connected printers only)

onnected printers only)

onnected printers only)onnected printers only)

1.

1.1. Find the printer IP address: From the Home screen on the printer control panel, select the Information

icon, and then select the Network icon to display the IP address or host name.

2.

2.2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer

control panel. Press the key on the computer keyboard. The EWS opens.Enter

NO

NONOTE:

TE:

TE:TE: If the web browser displays a There is a problem with this website

There is a problem with this website

There is a problem with this websiteThere is a problem with this website’

’

’’s security

s security

s security s security certicate

certicate

certicatecerticate message

when attempting to open the EWS, click C

C

CContinue to this website (no

ontinue to this website (no

ontinue to this website (noontinue to this website (not recommended)

t recommended)

t recommended)t recommended).

Choosing Continue t

Continue t

Continue tContinue to this website (not recommended)

o this website (not recommended)

o this website (not recommended)o this website (not recommended) will not harm the computer while navigating within

the EWS for the HP printer.

3.

3.3. Select the Copy/Prin

Copy/Prin

Copy/PrinCopy/Print

t

tt tab for multi-function printer models, or the tab for single-function printer

Print

PrintPrint

models.

60 Chapter 4 Print ENWW

Print using high-s

Print using high-sPrint using high-speed USB 2.0 port (wired)

peed USB 2.0 port (wired)

peed USB 2.0 port (wired)peed USB 2.0 port (wired)

Enable the high-speed USB port f

Enable the high-speed USB port fEnable the high-speed USB port for printing

or printing

or printingor printing

This printer features a high-speed USB 2.0 port for wired USB printing. The port is located in the interface ports

area on the back of the printer and is disabled by default. Use one of the following methods to enable the port.

Once the port is enabled, install the product software in order to print using this port.

Method one: Enable the high-speed USB 2.0 port fr

Method one: Enable the high-speed USB 2.0 port frMethod one: Enable the high-speed USB 2.0 port from the printer c

om the printer c

om the printer com the printer contr

ontr

ontrontrol panel menus

ol panel menus

ol panel menusol panel menus

1.

1.1. From the Home screen on the printer control panel, navigate to the application, and then select Settings

the icon.Settings

2.

2.2. Open the following menus

a.

a.a. General

b.

b.b. Enable Device USB

3.

3.3. Select the option.Enabled

Method two: Enable the high-s

Method two: Enable the high-sMethod two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network

peed USB 2.0 port from the HP Embedded Web Server (network

peed USB 2.0 port from the HP Embedded Web Server (networkpeed USB 2.0 port from the HP Embedded Web Server (network-connected printers only)

-connected printers only)

-connected printers only)-connected printers only)

1.

1.1. Find the printer IP address: From the Home screen on the printer control panel, select the Information

icon, and then select the Network icon to display the IP address or host name.

2.

2.2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer

control panel. Press the key on the computer keyboard. The EWS opens.Enter

NO

NONOTE:

TE:

TE:TE: If the web browser displays a There is a pr

There is a pr

There is a prThere is a problem with this website’

oblem with this website’

oblem with this website’oblem with this website’s security

s security

s security s security certicate

certicate

certicatecerticate message

when attempting to open the EWS, click C

C

CContinue to this website (not recommended)

ontinue to this website (not recommended)

ontinue to this website (not recommended)ontinue to this website (not recommended).

Choosing Continue t

Continue t

Continue tContinue to this website (not rec

o this website (not rec

o this website (not reco this website (not recommended)

ommended)

ommended)ommended) will not harm the computer while navigating within

the EWS for the HP printer.

3.

3.3. Select the tab.

Security

SecuritySecurity

4.

4.4. On the left side of the screen, select .

General Security

General SecurityGeneral Security

5.

5.5. Scroll down to the Hardware P

Hardware P

Hardware PHardware Ports

orts

ortsorts and select the check box to enable both of the items:

●Enable Device USB

Enable Device USB

Enable Device USBEnable Device USB

●Enable Host USB pl

Enable Host USB pl

Enable Host USB plEnable Host USB plug and play

ug and play

ug and playug and play

6.

6.6. Click .

Apply

ApplyApply

62 Chapter 4 Print ENWW

5

55 Manage the printer

Manage the printer

Manage the printerManage the printer

●Advanced with HP Embedded Web Server (EWS)conguration

●Congure IP network settings

●Printer security features

●Energy-conservation settings

●HP Web Jetadmin

●Software and updatesrmware

For more inf

For more infFor more information

ormation

ormationormation

The following information is correct at the time of publication.

For video assistance, see www.hp.com/videos/LaserJet.

For current information, see www.hp.com/support/colorljM554.

HP's all-inclusive help for the printer includes the following information:

●Install and congure

●Learn and use

●Solve problems

●Download software and updatesrmware

●Join support forums

●Find warranty and regulatory information

ENWW 63

Advanced

Advanced Advanced with HP Embedded Web Server (EWS)

with HP Embedded Web Server (EWS)

with HP Embedded Web Server (EWS) with HP Embedded Web Server (EWS)

conguration

congurationconguration

●Introduction

●How to access the HP Embedded Web Server (EWS)

●HP Embedded Web Server features

Intr

IntrIntroduction

oduction

oductionoduction

Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer control

panel.

●View printer status information

●Determine the remaining life for all supplies and order new ones

●View and change tray congurations

●View and change the printer control-panel menu conguration

●View and print internal pages

●Receive of printer and supplies eventsnotication

●View and change network conguration

The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded

Web Server does not support IPX-based printer connections. Internet access is not needed to open and use the

HP Embedded Web Server.

When the printer is connected to the network, the HP Embedded Web Server is automatically available.

NO

NONOTE:

TE:

TE:TE: The HP Embedded Web Server is not accessible beyond the network rewall.

How t

How tHow to access the HP Embedded Web Server (EWS)

o access the HP Embedded Web Server (EWS)

o access the HP Embedded Web Server (EWS)o access the HP Embedded Web Server (EWS)

NO

NONOTE:

TE:

TE:TE: The steps vary according to the type of control panel.

12

1 Keypad control panel

2 Touchscreen control panel

64 Chapter 5 Manage the printer ENWW

●Networking tab

●Other Links list

Informa

InformaInformation tab

tion tab

tion tabtion tab

T

TTable 5-1

able 5-1

able 5-1able 5-1 HP Embedded Web Server Information tab

HP Embedded Web Server Information tab

HP Embedded Web Server Information tab HP Embedded Web Server Information tab

Menu

MenuMenu Description

Description

DescriptionDescription

Device Status

Device StatusDevice Status Shows the printer status and shows the estimated life remaining of HP supplies. The page

also shows the type and size of paper set for each tray. To change the default settings, click

the link.

Change Settings

Change SettingsChange Settings

Job Log

Job LogJob Log Shows a summary of all jobs the printer has processed.

Conguration

CongurationConguration Page

Page

Page Page Shows the information found on the page.conguration

Supplies Status P

Supplies Status PSupplies Status Page

age

ageage Shows the status of the supplies for the printer.

Event Log Page

Event Log PageEvent Log Page Shows a list of all printer events and errors. Use the link (in the

HP Instant Support

HP Instant SupportHP Instant Support Other

Other

Other Other

Links

LinksLinks area on all HP Embedded Web Server pages) to connect to a set of dynamicweb

pages that help solve problems. These pages also show additional services available for

the printer.

Usage Page

Usage PageUsage Page Shows a summary of the number of pages the printer has printed, grouped by size, type,

and paper print path.

Device Informa

Device InformaDevice Information

tion

tiontion Shows the printer network name, address, and model information. To customize these

entries, click the Device Inf

Device Inf

Device InfDevice Information

ormation

ormationormation General

General

GeneralGeneral menu on the tab.

Contr

ContrControl Panel Snapsho

ol Panel Snapsho

ol Panel Snapshool Panel Snapshot

t

tt Shows an image of the current screen on the control panel display.

Print

PrintPrint Upload a print-ready from the computer to print. The printer uses the default print le

settings to print the le.

Printable Reports and Pages

Printable Reports and PagesPrintable Reports and Pages Lists the internal reports and pages for the printer. Select one or more items to print or

view.

Open Source Licenses

Open Source LicensesOpen Source Licenses Shows a summary of the licenses for open source software programs that can be used

with the printer.

General tab

General tabGeneral tab

T

TTable

able

able able 5-2

5-2

5-25-2 HP Embedded Web Server General tab

HP Embedded Web Server General tab

HP Embedded Web Server General tab HP Embedded Web Server General tab

Menu

MenuMenu Description

Description

DescriptionDescription

Alerts

AlertsAlerts Setup email alerts for various printer and supplies events.

Contr

ContrControl Panel Administr

ol Panel Administr

ol Panel Administrol Panel Administration Menu

ation Menu

ation Menuation Menu Shows the menu structure of the Administration menu on the control panel.

NO

NONOTE:

TE:

TE:TE: Congure settings on this screen, or the HP Embedded Web Server provides more

advanced options than are available through the conguration Administration menu.

General Settings

General SettingsGeneral Settings Congure how the printer recovers from jams and whether copy jobs initiated at the printer

control panel take priority over print jobs.

AutoSend

AutoSendAutoSend Congure the printer to send automated emails regarding printer and conguration

supplies to email addresses.specic

Edit Other Links

Edit Other LinksEdit Other Links Add or customize a link to another website. This link displays in the footer area on all

HP Embedded Web Server pages.

66 Chapter 5 Manage the printer ENWW

Security tab

Security tabSecurity tab

T

TTable 5-5

able 5-5

able 5-5able 5-5 HP Embedded Web Server Security tab

HP Embedded Web Server Security tab

HP Embedded Web Server Security tab HP Embedded Web Server Security tab

Menu

MenuMenu Description

Description

DescriptionDescription

General Security

General SecurityGeneral Security Settings for general security, including the following:

●Congure an administrator password to restrict access to certain features on the

printer.

●Set PJL password for processing PJL commands.

●Set system access and upgrade security.le rmware

●Enable or disable the Host USB port on the control panel or the USB connectivity port

on the formatter for printing directly from a computer.

●View the status of all security settings.

Account P

Account PAccount Policy

olicy

olicyolicy Enable administrator account settings.

Access Con

Access ConAccess Control

trol

troltrol Congure access to printer functions for individuals or groups, and select the specic

method individuals use to sign in to the printer.

Pro

ProProtect Stored Data

tect Stored Data

tect Stored Datatect Stored Data Congure and manage the internal hard drive for the printer.

Congure settings for jobs that are stored on the printer hard drive.

Certicate

CerticateCerticate Management

Management

Management Management Install and manage security for access to the printer and the network.certicates

Web Service Security

Web Service SecurityWeb Service Security Allow resources on this printer to be accessed by web pages from domains. If no dierent

sites are added to the list, then all sites are trusted.

Self Tes

Self TesSelf Test

t

tt Verify that the security functions are running according to expected system parameters.

HP Web Services tab

HP Web Services tabHP Web Services tab

Use the tab to and enable HP Web Services for this printer. It is necessary to Enable

HP Web Services

HP Web ServicesHP Web Services congure

HP Web Services to use the HP ePrint feature.

T

TTable

able

able able 5-6

5-6

5-65-6 HP Embedded Web Server HP Web Services tab

HP Embedded Web Server HP Web Services tab

HP Embedded Web Server HP Web Services tab HP Embedded Web Server HP Web Services tab

Menu

MenuMenu Description

Description

DescriptionDescription

Web Services Setup

Web Services SetupWeb Services Setup Connect this printer to HP Connected on the web by enabling HP Web Services.

Web Pro

Web ProWeb Proxy

xy

xyxy Congure a proxy server if there are issues enabling HP Web Services or connecting the

printer to the Internet.

HP JetAdvantage

HP JetAdvantageHP JetAdvantage Access solutions that extend the capabilities of the printer

Networking tab

Networking tabNetworking tab

Use the tab to and secure network settings for the printer when it is connected to an IP-

Networking

NetworkingNetworking congure

based network. This tab does not display if the printer is connected to other types of networks.

T

TTable

able

able able 5-7

5-7

5-75-7 HP Embedded Web Server Networking tab

HP Embedded Web Server Networking tab

HP Embedded Web Server Networking tab HP Embedded Web Server Networking tab

Menu

MenuMenu Description

Description

DescriptionDescription

Conguration

CongurationConguration

ENWW Advanced with HP Embedded Web Server (EWS) 69conguration

T

TTable 5-7

able 5-7

able 5-7able 5-7 HP Embedded Web Server Networking tab (continued)

HP Embedded Web Server Networking tab (continued)

HP Embedded Web Server Networking tab (continued) HP Embedded Web Server Networking tab (continued)

Menu

MenuMenu Description

Description

DescriptionDescription

Wireless Direct

Wireless DirectWireless Direct Congure Wireless Direct settings for printers that include embedded Wireless Direct Print

and NFC printing or that have a wireless accessory installed.

NO

NONOTE:

TE:

TE:TE: The options available depend on the print server model.conguration

TCP

TCPTCP/IP Settings

/IP Settings

/IP Settings/IP Settings Congure TCP/IP settings for IPv4 and IPv6 networks.

NO

NONOTE:

TE:

TE:TE: The options available depend on the print server model.conguration

Network Settings

Network SettingsNetwork Settings Congure IPX/SPX, AppleTalk, DLC/LLC, and SNMP settings, depending on the print server

model.

Other Settings

Other SettingsOther Settings Congure general printing protocols and services supported by the print server. The

available options depend on the print server model, but can include update, LPD rmware

queues, USB settings, support information, and refresh rate.

AirPrint

AirPrintAirPrint Enable, set up, or disable network printing from Apple supported printers.

Select Language

Select LanguageSelect Language Change the language displayed by the HP Embedded Web Server. This page displays if the

web pages support multiple languages. Optionally, select supported languages through

language-preference settings in the browser.

Google Clo

Google CloGoogle Cloud Print

ud Print

ud Printud Print

Setup

SetupSetup Set up Google Cloud Print options.

Web Pro

Web ProWeb Proxy

xy

xyxy Congure proxy settings.

Security

SecuritySecurity

Settings

SettingsSettings View and restore current security settings to factory-default values.

Congure Conguration security settings using the Security Wizard.

NO

NONOTE:

TE:

TE:TE: Do not use the Security Wizard to security settings using Conguration congure

network-management applications, such as HP Web Jetadmin.

Authorization

AuthorizationAuthorization Control management and use of this printer, including the following:conguration

●Set or change the administrator password to control access to conguration

parameters.

●Request, install, and manage digital on the HP Jetdirect print server.certicates

●Limit host access to this printer through an Access Control List (ACL) (for selected

print servers on IPv4 networks only).

Secure Communication

Secure CommunicationSecure Communication Congure security settings.

Mgmt. Pro

Mgmt. ProMgmt. Protocols

tocols

tocolstocols Congure and manage security protocols for this printer, including the following:

●Set the security management level for the HP Embedded Web Server, and control

trac over HTTP and HTTPS.

●Congure the SNMP (Simple Network Management Protocol) operation. Enable or

disable the SNMP v1/v2c or SNMP v3 agents on the print server.

●Control access through protocols that may not be secure, such as printing protocols,

print services, discovery protocols, name resolution services, and conguration-

management protocols.

70 Chapter 5 Manage the printer ENWW

T

TTable 5-7

able 5-7

able 5-7able 5-7 HP Embedded Web Server Networking tab (continued)

HP Embedded Web Server Networking tab (continued)

HP Embedded Web Server Networking tab (continued) HP Embedded Web Server Networking tab (continued)

Menu

MenuMenu Description

Description

DescriptionDescription

802.1X Authentication

802.1X Authentication802.1X Authentication Congure 802.1X authentication settings on the Jetdirect print server as required for client

authentication on the network, and reset the 802.1X authentication settings to factory-

default values.

CAUTION:

CAUTION:CAUTION: When changing the 802.1X authentication settings; the printer might lose its

connection. To reconnect, it might be necessary to reset the print server to a factory-

default state and reinstall the printer.

IPsec/Firewal

IPsec/FirewalIPsec/Firewall

l

ll View or a Firewall policy or an IPsec/Firewall policy.congure

Announcement Agent

Announcement AgentAnnouncement Agent Enable or disable the HP Device Announcement Agent, set the server, and conguration

congure certicates. mutual authentication using

Diagnostics

DiagnosticsDiagnostics

Network Statis

Network StatisNetwork Statistics

tics

ticstics Display network statistics that are collected and stored on the HP Jetdirect print server.

Pro

ProProtocol Inf

tocol Inf

tocol Inftocol Info

o

oo View a list of settings on the HP Jetdirect print server for each network-conguration

protocol.

Conguration

CongurationConguration Page

Page

Page Page View the HP Jetdirect page, which contains status and conguration conguration

information.

Mærke:	HP
Kategori:	Printer
Model:	Color LaserJet Enterprise M555x
Vekselstrømsindgangsspænding:	110 - 240 V
Vekselstrømsindgangsfrekvens:	50/60 Hz
Bredde:	458 mm
Dybde:	479 mm
Højde:	513 mm
Vægt:	33400 g
Kontroltype:	Berøring
Indbygget skærm:	Ja
Pakkevægt:	39600 g
Pakkedybde:	600 mm
Pakkebredde:	750 mm
Pakkehøjde:	598 mm
Skærm diagonal:	4.3 "
Wi-Fi:	Ja
USB-port:	Ja
Opbevaringstemperatur (T-T):	-20 - 40 °C
Relativ luftfugtighed ved drift (H-H):	10 - 80 %
Antal USB 2.0-porte:	3
Ethernet LAN:	Ja
Wi-Fi-standarder:	802.11b,802.11g,Wi-Fi 4 (802.11n)
Driftstemperatur (T-T):	10 - 32 °C
Udskrivningsteknologi:	Laser
Maksimal opløsning:	1200 x 1200 dpi
Udskrivningshastighed (sort, normal kvalitet, A4/amerikansk papirformat):	40 sider pr. minut
Medietyper til papirbakke:	Bond paper,Envelopes,Glossy paper,Heavy paper,Labels,Letterhead,Lightweight paper,Plain paper,Recycled paper,Rough paper
Maksimal ISO A-serie papirstørrelse:	A4
ISO A-serie, størrelser (A0...A9):	A4
ISO B-serie, størrelser (B0...B9):	B5
Ikke-ISO udskriftsmedier størrelse:	Legal (media size),Letter (media size)
Kuverter størrelser:	B5,C5,C6,DL
Medievægt på papirbakke:	60 - 220 g/m²
Samlet antal inputbakker:	2
Samlet inputkapacitet:	2300 ark
Samlet outputkapacitet:	250 ark
Ethernet LAN-datahastigheder:	10,100,1000 Mbit/s
Sikkerhedsalgoritmer:	EAP-PEAP, EAP-TLS, FIPS 140, HTTPS, IPSec, SNMPv3, SSL/TLS
Mobile udskrivningsteknologier:	Apple AirPrint,HP ePrint,Mopria Print Service
Skærm:	CGD
Markedspositionering:	Enterprise
Direkte udskrivning:	Ja
Strømforbrug (slukket):	0.06 W
Maksimal driftscyklus:	8000 sider pr. måned
Udskrivning af farver:	Black,Cyan,Magenta,Yellow
Intern hukommelse:	1000 MB
Kabler inkluderet:	Vekselstrøm
Certificering:	CECP
Strømforbrug (strømbesparelse):	0.06 W
Produkter pr. palle:	6 stk
Kabelteknologi:	10/100/1000Base-T(X)
Duplex udskrivning:	Ja
Duplex udskrivningstilstand:	Automatisk
Maksimal indgangskapacitet:	2300 ark
Brugerdefineret mediebredde:	76 - 216 mm
Brugerdefineret medielængde:	127 - 356 mm
Antal printpatroner:	4
Wi-Fi Direct:	Ja
Bæredygtighedscertifikater:	Blue Angel,ENERGY STAR
Processorfrekvens:	1200 MHz
Maksimal intern hukommelse:	2000 MB
Tid til første side (farve, normal):	7.6 sek./side
Strømforbrug (udskrivning):	622 W
Understøttede Windows-operativsystemer:	Windows 8.1, Windows 7 Ultimate, Windows 10
Understøttede Mac-operativsystemer:	Ja
Andre understøttede operativsystemer:	iOS, Android
Hukommelsesstik:	1
Intern lagerkapacitet:	500 GB
Farve:	Ja
Udskrivningshastighed (farve, normal kvalitet, A4/amerikansk papirformat):	40 sider pr. minut
Lydtryksniveau (udskrivning):	51 dB
Oprindelsesland:	Japan
ISO C-seriens størrelser (C0…C9):	C5, C6
Farveskærm:	Ja
Tid til første side (sort, normal):	6.7 sek./side
Sidebeskrivelsessprog:	PCL 5c,PCL 6,PDF 1.7
Anbefalet arbejdscyklus:	2000 - 10000 sider pr. måned
Maksimal kapacitetsydelse:	250 ark
Maksimalt antal inputbakker:	5
Overholdelse af bæredygtighed:	Ja
Sikker udskrivning:	Ja
Universal-magasin kapacitet:	100 ark
Papirbakke 2 inputkapacitet:	550 ark
Multifunktionsbakke:	Ja
Energy Star-typisk elektricitetsforbrug (TEC):	1.368 kWh/uge
Indbygget processer:	Ja
Patron(er) inkluderet:	Ja
Inkluderet patronkapacitet (sort):	5500 Sider
Inkluderet patronkapacitet (CMY):	3500 Sider
Lag pr. palle:	3 stk
Opvarmningstid:	176 sek./side
Fotopapir størrelser:	10x15 cm
Indeholder ikke:	Kviksølv
Maksimal printstørrelse:	216 x 356 mm
Lydeffektniveau (udskrivning):	6.3 dB
Farve på udskriftsopløsning:	1200 x 1200 dpi
Udskriftsopløsning sort:	1200 x 1200 dpi
Pallens bruttovægt:	255 g
Strømforbrug (klar):	31.1 W
JIS B-seriens størrelser (B0…B9):	B5,B6
Udskrivning af vandmærke:	Ja
Papirbakke 1 inputkapacitet:	100 ark
Printer skrifttyper:	PostScript, Scalable, TrueType, Windows
Hovedkasser pr. pallelag (udvendigt):	2 stk
HP segment:	Enterprise
Palle dimensioner (BxDxH):	1200 x 800 x 1944 mm
Anbefalet luftfugtighed ved drift:	30 - 70 %
Anbefalede systemkrav:	2 GB available hard disk space, Internet connection, or USB port, Internet browser.
HP Auto-On/Auto-Off:	Ja
Aktustike effekt emissioner (klar):	47 dB
Akustiske tryk emissioner af forbipasserende (klar):	34 dB

HP Color LaserJet Enterprise M555x Manual

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