HP Color LaserJet Enterprise M651xh Manual
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User Guide
Color LaserJet Enterprise M651
M651xhM651n
M651dn
www.hp.com/support/colorljM651


HP Color LaserJet Enterprise M651
User Guide

Copyright and License
© 2014 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Part number: CZ255-90907
Edition 1, 4/2014
Trademark Credits
Adobe®, Adobe Photoshop®, Acrobat®, and
PostScript® are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Computer, Inc., registered in the U.S. and
other countries. iPod is a trademark of Apple
Computer, Inc. iPod is for legal or rightholder-
authorized copying only. Don't steal music.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
UNIX® is a registered trademark of The Open
Group.

Table of contents
1 Product introduction ..................................................................................................................................... 1
Product comparison .............................................................................................................................................. 2
Product views ........................................................................................................................................................ 5
Product front view ............................................................................................................................... 5
Product back view ............................................................................................................................... 6
Interface ports ..................................................................................................................................... 7
Control-panel view .............................................................................................................................. 8
Product hardware setup and software installation ............................................................................................ 10
2 Paper trays ................................................................................................................................................. 11
Load Tray 1 .......................................................................................................................................................... 12
Load Tray 2 and the 500-sheet trays .................................................................................................................. 17
Load the 1,500-sheet high-capacity input tray .................................................................................................. 21
3 Parts, supplies, and accessories ................................................................................................................... 23
Order parts, accessories, and supplies ............................................................................................................... 24
Ordering ............................................................................................................................................. 24
Parts and supplies ............................................................................................................................. 24
Accessories ........................................................................................................................................ 25
Replace the toner cartridges ............................................................................................................................... 26
Replace the toner collection unit ........................................................................................................................ 30
4 Print ........................................................................................................................................................... 33
Print tasks (Windows) .......................................................................................................................................... 34
How to print (Windows) ..................................................................................................................... 34
Automatically print on both sides (Windows) .................................................................................. 35
Manually print on both sides (Windows) .......................................................................................... 35
Print multiple pages per sheet (Windows) ....................................................................................... 36
Select the paper type (Windows) ...................................................................................................... 36
Additional print tasks ........................................................................................................................ 37
Print tasks (Mac OS X) .......................................................................................................................................... 38
ENWW iii

How to print (Mac OS X) ..................................................................................................................... 38
Automatically print on both sides (Mac OS X) .................................................................................. 38
Manually print on both sides (Mac OS X) .......................................................................................... 38
Print multiple pages per sheet (Mac OS X) ....................................................................................... 38
Select the paper type (Mac OS X) ...................................................................................................... 39
Additional print tasks ........................................................................................................................ 37
Store print jobs on the product to print later ...................................................................................................... 40
Create a stored job (Windows) .......................................................................................................... 40
Create a stored job (Mac OS X) .......................................................................................................... 41
Print a stored job ............................................................................................................................... 42
Delete a stored job ............................................................................................................................ 42
Mobile printing ..................................................................................................................................................... 43
HP Wireless Direct and NFC Printing ................................................................................................. 43
HP ePrint via email ............................................................................................................................ 44
HP ePrint software ............................................................................................................................ 44
AirPrint ............................................................................................................................................... 45
Print from the USB port ....................................................................................................................................... 46
Enable the USB port for printing ....................................................................................................... 46
Print USB documents ........................................................................................................................ 46
5 Manage the product ..................................................................................................................................... 47
Configure IP network settings ............................................................................................................................. 48
Printer sharing disclaimer ................................................................................................................. 48
View or change network settings ..................................................................................................... 48
Rename the product on a network ................................................................................................... 48
Manually configure IPv4 TCP/IP parameters from the control panel .............................................. 49
Manually configure IPv6 TCP/IP parameters from the control panel .............................................. 49
HP Utility for Mac OS X ......................................................................................................................................... 51
Open HP Utility .................................................................................................................................. 51
HP Utility features ............................................................................................................................. 51
HP Embedded Web Server ................................................................................................................................... 53
How to access the HP Embedded Web Server (EWS) ........................................................................ 53
HP Embedded Web Server features .................................................................................................. 53
Information tab ............................................................................................................... 54
General tab ...................................................................................................................... 54
Print tab or Copy/Print tab ............................................................................................. 55
Scan/Digital Send tab (MFP models only) ...................................................................... 56
Fax tab (MFP models only) ............................................................................................. 57
Troubleshooting tab ....................................................................................................... 57
Security tab ..................................................................................................................... 58
HP Web Services tab ....................................................................................................... 58
iv ENWW

Networking tab ............................................................................................................... 58
Other Links list ................................................................................................................ 60
HP Web Jetadmin ................................................................................................................................................. 61
Product security features .................................................................................................................................... 62
Security statements .......................................................................................................................... 62
IP Security .......................................................................................................................................... 62
Sign in to the product ........................................................................................................................ 62
Assign a system password ................................................................................................................ 62
Encryption support: HP High Performance Secure Hard Disks ........................................................ 63
Lock the formatter ............................................................................................................................ 63
Economy settings ................................................................................................................................................ 64
Optimize speed or energy usage ...................................................................................................... 64
Set Sleep mode ................................................................................................................................. 64
Set the Sleep Schedule ...................................................................................................................... 64
Software and firmware updates ......................................................................................................................... 66
6 Solve general problems ............................................................................................................................... 67
Customer support ................................................................................................................................................ 68
Control panel help system .................................................................................................................................. 69
Restore factory-set defaults ............................................................................................................................... 70
A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel ...................... 71
Change the “Very Low” settings ....................................................................................................... 71
For products with fax capability ..................................................................................... 71
Order supplies ................................................................................................................................... 72
Product does not pick up paper or misfeeds ...................................................................................................... 73
The product does not pick up paper ................................................................................................. 73
The product picks up multiple sheets of paper ................................................................................ 73
The document feeder jams, skews, or picks up multiple sheets of paper ...................................... 73
Clear jams ............................................................................................................................................................ 75
Jam locations .................................................................................................................................... 75
Auto-navigation for clearing jams .................................................................................................... 75
Experiencing frequent or recurring paper jams? .............................................................................. 75
Clear jams in Tray 1 ........................................................................................................................... 77
Clear jams in Tray 2 and the 500-sheet trays .................................................................................. 79
Clear jams in the 1,500-sheet high-capacity input tray and the lower-right door ......................... 84
Clear jams in the lower-right door .................................................................................................... 88
Clear jams in the right door and the fuser area ................................................................................ 89
Clear jams in the output bin .............................................................................................................. 92
Improve print quality ........................................................................................................................................... 93
Print from a different software program ......................................................................................... 93
Check the paper-type setting for the print job ................................................................................. 93
ENWW v

Check the paper type setting (Windows) ....................................................................... 93
Check the paper type setting (Mac OS X) ........................................................................ 93
Check toner-cartridge status ............................................................................................................ 94
Clean the product .............................................................................................................................. 94
Print a cleaning page ...................................................................................................... 94
Visually inspect the toner cartridge .................................................................................................. 95
Check paper and the printing environment ...................................................................................... 95
Step one: Use paper that meets HP specifications ........................................................ 95
Step two: Check the environment .................................................................................. 95
Step three: Set the individual tray alignment ................................................................ 96
Calibrate the product to align the colors .......................................................................................... 96
Check other print job settings ........................................................................................................... 96
Adjust color settings (Windows) ..................................................................................... 96
Try a different print driver ................................................................................................................ 98
Solve wired network problems ........................................................................................................................... 99
Poor physical connection .................................................................................................................. 99
The computer is using the incorrect IP address for the product ...................................................... 99
The computer is unable to communicate with the product ............................................................. 99
The product is using incorrect link and duplex settings for the network ...................................... 100
New software programs might be causing compatibility problems ............................................. 100
The computer or workstation might be set up incorrectly ............................................................ 100
The product is disabled, or other network settings are incorrect ................................................. 100
Index ........................................................................................................................................................... 101
vi ENWW

1 Product introduction
●Product comparison
●Product views
●Product hardware setup and software installation
For more information:
In the US, go to www.hp.com/support/colorljM651.
Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
product name, and then select Search.
HP's all-inclusive help for your product includes the following information:
●Install and configure
●Learn and use
●Solve problems
●Download software updates
●Join support forums
●Find warranty and regulatory information
ENWW 1

Product comparison
Model name
Model number
M651n
CZ255A
M651dn
CZ256A
M651xh
CZ257A
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (500-sheet capacity)
1x500-sheet paper feeder with
storage cabinet
Optional Optional
2,500-sheet high-capacity feeder Optional Optional
1x500-sheet feeder Optional Optional
Postcard media tray-insert for
printing small-size paper
Optional Optional Optional
Automatic duplex printing
Connectivity 10/100/1000 Ethernet LAN
connection with IPv4 and IPv6
Easy-access USB port for printing
without a computer and upgrading
the firmware
HP NFC and Wireless Direct
accessory for printing from mobile
devices
Optional Optional Optional
Storage 320 GB HP High-Performance
Secure Hard Disk
Control-panel display and input Touchscreen control panel
Print Prints 43 pages per minute (ppm)
on A4 and 45 ppm on letter-size
paper
Easy-access USB printing (no
computer required)
Mobile printing solutions
For more information about Mobile
printing solutions see:
www.hp.com/go/mobileprinting
www.hpconnected.com
www.hp.com/go/
LaserJetMobilePrinting (English
only)
www.hp.com/go/eprintsoftware
www.hp.com/go/eprintenterprise
www.google.com/cloudprint/learn
www.hp.com/go/airprint
●HP ePrint via email
●HP ePrint software
1
●HP ePrint app
●ePrint Enterprise app
●HP ePrint Home & Biz
●Google Cloud Print
●AirPrint
●Android Printing
2 Chapter 1 Product introduction ENWW

Model name
Model number
M651n
CZ255A
M651dn
CZ256A
M651xh
CZ257A
Supported operating systems
2
,
3
Windows XP SP3 or later, 32-bit
and 64-bit
NOTE: The software installer
does not support the 64-bit
version, but the print driver
supports it.
NOTE: Microsoft retired
mainstream support for Windows
XP in April 2009. HP will continue
to provide best-effort support for
the discontinued XP operating
system.
Windows Vista, 32-bit and 64-bit
NOTE: Windows Vista Starter is
not supported by the software
installer or the print driver.
Windows 7 SP1 or later, 32-bit and
64-bit
Windows 8, 32-bit and 64-bit
Windows 8.1, 32-bit and 64-bit
Windows 2003 Server SP2 or later,
32-bit and 64-bit
NOTE: The software installer
does not support the 64-bit
version, but the print driver
supports it.
NOTE: Microsoft retired
mainstream support for Windows
Server 2003 in July 2010. HP will
continue to provide best-effort
support for the discontinued
Server 2003 operating system.
Windows Server 2008, 32-bit and
64-bit
Windows Server 2008 R2, 64-bit
Windows Server 2012, 64-bit
ENWW Product comparison 3

Model name
Model number
M651n
CZ255A
M651dn
CZ256A
M651xh
CZ257A
Mac OS X 10.6, OS X 10.7 Lion, OS X
10.8 Mountain Lion, and OS X 10.9
Mavericks
1The HP ePrint Software supports the following operating systems: Windows Vista® (32-bit and 64-bit); Windows 7 SP 1 or later (32-
bit and 64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); and Mac OS X versions 10.6, 10.7 Lion, 10.8 Mountain
Lion, and 10.9 Mavericks.
2The list of supported operating systems applies to the Windows PCL 6, UPD PCL 6, UPD PS, and Mac print drivers and to the in-box
software installation CD. For a current list of supported operating systems, go to www.hp.com/support/colorljM651 for HP's all-
inclusive help for your product. If you are located outside the US, go to www.hp.com/support, and then click Drivers & Software.
Enter a product name or number. In the Download Options area, click Drivers, Software & Firmware.
3The HP Software Installer CD installs the HP PCL 6 driver for Windows operating systems along with other optional software. Mac
installer software is not included on the CD. The CD provides steps to download the Mac installer software from www.hp.com. The
steps to download the Mac installer software are as follows: Go to www.hp.com/support, select the country/region, and then click
Drivers & Software. Enter a product name or number. In the Download Options area, click Drivers, Software & Firmware. Click the
operating system version, and then click the Download button.
NOTE: UPD PCL 5 is not supported. For additional details on client and server operating systems for the HP
UPD, go to www.hp.com/go/upd and click the Specifications tab.
4 Chapter 1 Product introduction ENWW

Product views
●Product front view
●Product back view
●Interface ports
●Control-panel view
Product front view
M651xhM651n
M651dn
1234
5
12
6
7
9
8
10 11
1 Output bin
2 Control panel with color touchscreen display (tilts up for easier viewing)
3 Easy-access USB port (for printing without a computer)
NOTE: An administrator must enable this port before use.
4 Hardware integration pocket (for connecting accessory and third-party devices)
5 Right-side door (access for clearing jams)
6 Tray 1
7 On/off button
8 Model name
9 Tray 2
10 Front door (access to the toner cartridges)
11 2x500-sheet trays and 1,500-sheet high-capacity input tray
12 Lower-right door (access for clearing jams)
ENWW Product views 5

Product back view
2
1
3
1 Formatter (contains the interface ports)
2 Power connection
3 Model and serial number label
6 Chapter 1 Product introduction ENWW

Interface ports
FIH
1
2
3
4
5
1 Foreign interface harness (for connecting third-party devices)
2 Hi-Speed USB 2.0 printing port
NOTE: For Easy-access USB printing, use the USB port near the control panel.
3 USB port for connecting external USB devices (this port might be covered)
4 Local area network (LAN) Ethernet (RJ-45) network port
5 Slot for a cable-type security lock
ENWW Product views 7

Control-panel view
The Home screen provides access to the product features and indicates the current status of the product.
Return to the Home screen at any time by touching the Home button on the left side of the product control
panel, or touch the Home button in the upper-left corner of most screens.
NOTE: The features that appear on the Home screen can vary, depending on the product configuration.
4 5 6 7 8 9
10
11
1
2
3
1 Home button and light Touch to return to the product Home screen at any time.
2 Product status The status line provides information about the overall product status.
3 HP logo or Home button On any screen other than the Home screen, the HP logo changes to a Home button. Touch the
Home button to return to the Home screen.
4 Stop button Touch the Stop button to pause the current job. The Job Status screen opens, and then you can
cancel or continue the job.
5Sign In or Sign Out
button
Touch the Sign In button to access secured features.
Touch the Sign Out button to sign out of the product if you have signed in for access to secured
features. After you sign out, the product restores all options to the default settings.
6 Language Selection
button
Touch the Language Selection button to select the language for the control-panel display.
7 Sleep button Touch the Sleep button to put the product into Sleep mode.
8 Network button Touch the Network button to find information about the network connection.
9 Help button Touch the Help button to open the embedded help system.
8 Chapter 1 Product introduction ENWW

10 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.
11 Features Depending on the product configuration, the features that appear in this area can include any of the
following items:
●Quick Sets
●Retrieve from USB
●Retrieve from Device Memory
●Job Status
●Supplies
●Trays
●Administration
●Device Maintenance
ENWW Product views 9

Product hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional
instructions, go to HP support on the Web.
In the US, go to www.hp.com/support/colorljM651 for HP's all-inclusive help for your product.
Outside the US, follow these steps:
1. Go to www.hp.com/support.
2. Select your country/region.
3. Click Troubleshooting.
4. Enter the product name (HP Color LaserJet Enterprise M651), and then select Search.
Find the following support:
●Install and configure
●Learn and use
●Solve problems
●Download software updates
●Join support forums
●Find warranty and regulatory information
10 Chapter 1 Product introduction ENWW

2 Paper trays
●Load Tray 1
●Load Tray 2 and the 500-sheet trays
●Load the 1,500-sheet high-capacity input tray
For more information:
In the US, go to www.hp.com/support/colorljM651.
Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
product name, and then select Search.
HP's all-inclusive help for your product includes the following information:
●Install and configure
●Learn and use
●Solve problems
●Download software updates
●Join support forums
●Find warranty and regulatory information
ENWW 11

Load Tray 1
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
1. Open Tray 1.
2. Pull out the tray extension to support the paper.
12 Chapter 2 Paper trays ENWW

3. Load paper in the tray. For information about
how to orient the paper, see Table 2-1 Tray 1
paper orientation on page 15.
ENWW Load Tray 1 13

4. Make sure that the paper fits under the fill line on
the paper guides.
5. Adjust the side guides so that they lightly touch
the paper stack, but do not bend it.
14 Chapter 2 Paper trays ENWW

Table 2-1 Tray 1 paper orientation
Paper type Image orientation Duplex mode How to load paper
Preprinted or letterhead Portrait 1-sided printing Face-down
Bottom edge leading into the product
Automatic 2-sided printing Face-up
Bottom edge leading into the product
Landscape 1-sided printing Face-down
Top edge toward the back of the product
Automatic 2-sided printing Face-up
Top edge toward the back of the product
ENWW Load Tray 1 15

Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode How to load paper
Prepunched Portrait or landscape 1- or 2-sided printing Holes toward the back of the product
Envelopes Landscape
Short edge of the envelope
feeding into the product
1-sided printing Face-down
Top edge toward the front of the product
Portrait
Long edge of the envelope
feeding into the product
1-sided printing Face-down
Top edge leading into the product
16 Chapter 2 Paper trays ENWW

Load Tray 2 and the 500-sheet trays
NOTE: The procedure to load paper for the 500-sheet trays is the same as for Tray 2. Only Tray 2 is shown
here.
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2. Adjust the paper-length and paper-width guides
by squeezing the adjustment latches and sliding
the guides to the size of the paper being used.
3. Load paper into the tray. Check the paper to
verify the guides lightly touch the stack, but do
not bend it. For information about how to orient
the paper, see Table 2-2 Tray 2 and the 500-
sheet trays paper orientation on page 19.
NOTE: To prevent jams, do not overfill the tray.
Be sure that the top of the stack is below the tray
full indicator.
NOTE: If the tray is not adjusted correctly, an
error message might appear during printing or
the paper might jam.
ENWW Load Tray 2 and the 500-sheet trays 17

4. Close the tray.
5. The tray configuration message displays on the
product control panel.
6. Touch the OK button to accept the detected type
and size, or touch the Modify button to choose a
different paper size or type.
For custom-size paper, you need to specify the X
and Y dimensions for the paper when the prompt
displays on the product control panel.
Y
Y
Y
YY
X
X
X
XX
7. Select the correct type and size, and then touch
the OK button.
18 Chapter 2 Paper trays ENWW

Table 2-2 Tray 2 and the 500-sheet trays paper orientation
Paper type Image orientation Duplex mode How to load paper
Preprinted or letterhead Portrait 1-sided printing Face-up
Top edge at the left side of the tray
Automatic 2-sided printing Face-down
Top edge at the left side of the tray
Landscape 1-sided printing Face-up
Top edge toward the back of the tray
ENWW Load Tray 2 and the 500-sheet trays 19

Table 2-2 Tray 2 and the 500-sheet trays paper orientation (continued)
Paper type Image orientation Duplex mode How to load paper
Automatic 2-sided printing Face-down
Top edge toward the back of the tray
Prepunched Portrait or landscape 1- or 2-sided printing Holes toward the back of the tray
20 Chapter 2 Paper trays ENWW

Load the 1,500-sheet high-capacity input tray
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2. Adjust the paper-width guide to the correct
position for the paper you are using.
LGL LTR A4
3. Rotate the paper-stop lever to the correct
position for the paper you are using.
ENWW Load the 1,500-sheet high-capacity input tray 21

4. Load paper into the tray. Check the paper to
verify the guides lightly touch the stack, but do
not bend it.
NOTE: To prevent jams, do not overfill the tray.
Be sure that the top of the stack is below the tray
full indicator.
NOTE: If the tray is not adjusted correctly, an
error message might appear during printing or
the paper might jam.
5. Close the tray.
6. The tray configuration message displays on the
product control panel.
7. Touch the OK button to accept the detected type
and size, or touch the Modify button to choose a
different paper size or type.
8. Select the correct type and size, and then touch
the OK button.
22 Chapter 2 Paper trays ENWW

3 Parts, supplies, and accessories
●Order parts, accessories, and supplies
●Replace the toner cartridges
●Replace the toner collection unit
For more information:
In the US, go to www.hp.com/support/colorljM651.
Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
product name, and then select Search.
HP's all-inclusive help for your product includes the following information:
●Install and configure
●Learn and use
●Solve problems
●Download software updates
●Join support forums
●Find warranty and regulatory information
ENWW 23

Order parts, accessories, and supplies
Ordering
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter
the product IP address or host name in the address/URL field. The
EWS contains a link to the HP SureSupply Web site, which
provides options for purchasing Original HP supplies.
Parts and supplies
The following parts are available for the product.
●Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to
pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is
not provided under the HP product warranty.
●Parts listed as Optional self-replacement can be installed by HP service personnel at your request for
no additional charge during the product warranty period.
Item Description Self-replacement options Part number
Maintenance/Fuser Kit 110V Replacement 110 Volt fuser Mandatory CE246A
Maintenance/Fuser Kit 220V Replacement 220 Volt fuser Mandatory CE247A
Image transfer kit Replacement image transfer belt and
roller
Mandatory CE249A
Toner collection unit Replacement toner collection unit Mandatory CE265A
HP 653X Black LaserJet Toner Cartridge,
high capacity 19.5k yield
Replacement high-capacity toner
cartridge
Mandatory CF330X
HP 653A Black LaserJet Toner Cartridge,
11k yield
Replacement toner cartridge Mandatory CF320A
HP 653A Cyan LaserJet Toner Cartridge,
15k yield
Replacement toner cartridge Mandatory CF331A
HP 653A Yellow LaserJet Toner Cartridge,
15k yield
Replacement toner cartridge Mandatory CF332A
HP 653A Magenta LaserJet Toner
Cartridge, 15k yield
Replacement toner cartridge Mandatory CF333A
HP LaserJet Postcard Media Insert Tray Replacement postcard media insert tray Mandatory CC497A
24 Chapter 3 Parts, supplies, and accessories ENWW

Accessories
Item Description Part number
500-sheet paper tray Input tray accessory CZ261
500-sheet paper feeder and cabinet Input tray and storage cabinet accessory CZ262
2x500-sheet, 1,500-sheet high-capacity input feeder,
and stand
2,500-sheet feeder accessory CZ263
HP LaserJet Postcard Media Insert Tray Tray insert for printing small-size paper CC497A
HP Jetdirect 2800w NFC & Wireless Direct Accessory Wireless direct accessory for “touch” printing from
mobile devices
J8029A
ENWW Order parts, accessories, and supplies 25

Replace the toner cartridges
The product uses four colors and has a different toner cartridge for each color: yellow (Y), magenta (M), cyan
(C), and black (K). The toner cartridges are inside the front door.
This product indicates when the toner cartridge level is low. The actual toner cartridge life remaining can
vary. The toner cartridge does not need to be replaced at this time. Consider having a replacement cartridge
available to install when print quality is no longer acceptable.
The following illustration shows the toner-cartridge components.
1
2
3
1 Plastic shield
2 Imaging drum
3 Memory chip
CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot
water sets toner into fabric.
NOTE: Information about recycling used toner cartridges is on the toner cartridge box.
26 Chapter 3 Parts, supplies, and accessories ENWW

1. Open the front door.
K
C
M
K
C
M
Y
2. Grasp the handle of the used toner cartridge and
pull out to remove it.
K
C
M
Y
K
C
M
Y
K
3. Remove the new toner cartridge from its
protective bag.
K
ENWW Replace the toner cartridges 27

4. Hold both ends of the toner cartridge and rock it
5-6 times.
K
5. Remove the protective shield from the toner
cartridge.
K
28 Chapter 3 Parts, supplies, and accessories ENWW

6. Align the toner cartridge with its slot, and then
insert the toner cartridge into the product.
K
C
M
Y
K
C
M
Y
K
7. Close the front door.
K
C
M
K
C
M
Y
ENWW Replace the toner cartridges 29

Replace the toner collection unit
Replace the toner collection unit when the control panel prompts you.
NOTE: The toner collection unit is designed for a single use. Do not attempt to empty the toner collection
unit and reuse it. Doing so could lead to toner being spilled inside the product, which could result in reduced
print quality. After use, return the toner collection unit to HP’s Planet Partners program for recycling.
CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot
water sets toner into fabric.
1. Open the front door.
K
C
M
K
C
M
Y
2. Grasp the top of the toner collection unit and
remove it from the product.
K
C
M
Y
K
C
M
Y
30 Chapter 3 Parts, supplies, and accessories ENWW

3. Place the attached cap over the opening at the
top of the unit.
4. Remove the new toner collection unit from its
packaging.
ENWW Replace the toner collection unit 31

5. Insert the bottom of the new unit into the
product first and then push the top of the unit
until it clicks into place.
K
C
M
Y
K
C
M
Y
6. Close the front door.
NOTE: If the toner collection unit is not
installed correctly, the front door does not close
completely.
To recycle the used toner collection unit, follow
the instructions included with the new toner
collection unit.
K
C
M
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32 Chapter 3 Parts, supplies, and accessories ENWW

4 Print
●Print tasks (Windows)
●Print tasks (Mac OS X)
●Store print jobs on the product to print later
●Mobile printing
●Print from the USB port
For more information:
In the US, go to www.hp.com/support/colorljM651.
Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
product name, and then select Search.
HP's all-inclusive help for your product includes the following information:
●Install and configure
●Learn and use
●Solve problems
●Download software updates
●Join support forums
●Find warranty and regulatory information
ENWW 33

Print tasks (Windows)
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the product from the list of printers. To change settings, click or tap the Properties or
Preferences button to open the print driver.
NOTE: The name of the button varies for different software programs.
3. Click or tap the tabs in the print driver to configure the available options. For example, set the paper
orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings
on the Paper/Quality tab.
4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from
this screen.
5. Click or tap the OK button to print the job.
34 Chapter 4 Print ENWW

Automatically print on both sides (Windows)
Use this procedure for products that have an automatic duplexer installed. If the product does not have an
automatic duplexer installed, or to print on paper types that the duplexer does not support, you can print on
both sides manually.
1. From the software program, select the Print option.
2. Select the product from the list of printers, and then click or tap the Properties or Preferences button
to open the print driver.
NOTE: The name of the button varies for different software programs.
3. Click or tap the Finishing tab.
4. Select the Print on both sides check box. Click the OK button to close the Document Properties dialog
box.
5. In the Print dialog box, click the OK button to print the job.
Manually print on both sides (Windows)
Use this procedure for products that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
1. From the software program, select the Print option.
2. Select the product from the list of printers, and then click or tap the Properties or Preferences button
to open the print driver.
NOTE: The name of the button varies for different software programs.
3. Click or tap the Finishing tab.
4. Select the Print on both sides (manually) check box. Click the button to print the first side of theOK
job.
5. Retrieve the printed stack from the output bin, and place it in Tray 1.
6. If prompted, touch the appropriate control panel button to continue.
ENWW Print tasks (Windows) 35

Print multiple pages per sheet (Windows)
1. From the software program, select the Print option.
2. Select the product from the list of printers, and then click or tap the Properties or Preferences button
to open the print driver.
NOTE: The name of the button varies for different software programs.
3. Click or tap the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down list.
5. Select the correct Print page borders, Page order, and Orientation options. Click the OK button to close
the Document Properties dialog box.
6. In the Print dialog box, click the OK button to print the job.
Select the paper type (Windows)
1. From the software program, select the Print option.
2. Select the product from the list of printers, and then click or tap the Properties or Preferences button
to open the print driver.
NOTE: The name of the button varies for different software programs.
3. Click or tap the Paper/Quality tab.
4. From the Paper type drop-down list, click the option.More...
5. Expand the list of options.Type is:
6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and then click the OK button.
8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
If the tray needs to be configured, a tray configuration message displays on the product control panel.
9. Load the tray with the specified type and size of paper, and then close the tray.
10. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a
different paper size or type.
11. Select the correct type and size, and then touch the OK button.
36 Chapter 4 Print ENWW

Additional print tasks
In the US, go to www.hp.com/support/colorljM651.
Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
product name, and then select Search.
Instructions are available for performing specific print tasks, such as the following:
●Create and use printing shortcuts or presets
●Select the paper size, or use a custom paper size
●Select the page orientation
●Create a booklet
●Scale a document to fit a specific paper size
●Print the first or last pages of the document on different paper
●Print watermarks on a document
ENWW Print tasks (Windows) 37

Print tasks (Mac OS X)
How to print (Mac OS X)
The following procedure describes the basic printing process for Mac OS X.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. Open the menus drop-down list or click Show Details, and then select other menus to adjust the print
settings.
4. Click the Print button.
Automatically print on both sides (Mac OS X)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using
AirPrint.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. Open the menus drop-down list or click Show Details, and then click the Layout menu.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
Manually print on both sides (Mac OS X)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using
AirPrint.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select this product.
3. Open the menus drop-down list or click Show Details, and then click the Manual Duplex menu.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the product, and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, touch the appropriate control panel button to continue.
Print multiple pages per sheet (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
38 Chapter 4 Print ENWW

3. Open the menus drop-down list or click Show Details, and then click the Layout menu.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each
sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.
Select the paper type (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. Open the menus drop-down list or click Show Details, and then click the Finishing menu.
4. Select a type from the Media-type drop-down list.
5. Click the Print button.
Additional print tasks
In the US, go to www.hp.com/support/colorljM651.
Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
product name, and then select Search.
Instructions are available for performing specific print tasks, such as the following:
●Create and use printing shortcuts or presets
●Select the paper size, or use a custom paper size
●Select the page orientation
●Create a booklet
●Scale a document to fit a specific paper size
●Print the first or last pages of the document on different paper
●Print watermarks on a document
ENWW Print tasks (Mac OS X) 39

Store print jobs on the product to print later
●Create a stored job (Windows)
●Create a stored job (Mac OS X)
●Print a stored job
●Delete a stored job
Create a stored job (Windows)
You can store jobs on the product so you can print them at any time.
NOTE: Your print driver might look different than what is shown here, but the steps are the same.
1. From the software program, select the Print
option.
2. Select the product from the list of printers, and
then select Properties or Preferences (the name
varies for different software programs).
3. Click the Job Storage tab.
40 Chapter 4 Print ENWW

4. Select a Job Storage Mode option.
●Proof and Hold: Print and proof one copy of
a job, and then print more copies.
●Personal Job: The job does not print until
you request it at the product control panel.
For this job-storage mode, you can select
one of the Make Job Private/Secure options.
If you assign a personal identification
number (PIN) to the job, you must provide
the required PIN at the control panel. If you
encrypt the job, you must provide the
required password at the control panel.
●Quick Copy: Print the requested number of
copies of a job and store a copy of the job in
the product memory so you can print it again
later.
●Stored Job: Store a job on the product and
allow other users to print the job at any time.
For this job-storage mode, you can select
one of the Make Job Private/Secure options.
If you assign a personal identification
number (PIN) to the job, the person who
prints the job must provide the required PIN
at the control panel. If you encrypt the job,
the person who prints the job must provide
the required password at the control panel.
5. To use a custom user name or job name, click the
Custom button, and then enter the user name or
the job name.
Select which option to use if another stored job
already has that name:
●Use Job Name + (1-99): Append a unique
number to the end of the job name.
●Replace Existing File: Overwrite the existing
stored job with the new one.
6. Click the OK button to close the Document
Properties dialog box. In the Print dialog box,
click the OK button to print the job.
Create a stored job (Mac OS X)
You can store jobs on the product so you can print them at any time.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Job Storage menu.
4. In the Mode drop-down list, select the type of stored job.
ENWW Store print jobs on the product to print later 41

●Proof and Hold: Print and proof one copy of a job, and then print more copies.
●Personal Job: The job does not print until you request it at the product control panel. If you assign
a personal identification number (PIN) to the job, you must provide the required PIN at the control
panel.
●Quick Copy: Print the requested number of copies of a job and store a copy of the job in the
product memory so you can print it again later.
●Stored Job: Store a job on the product and allow other users to print the job at any time. If you
assign a personal identification number (PIN) to the job, the person who prints the job must
provide the required PIN at the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the
job name.
Select which option to use if another stored job already has that name.
●Use Job Name + (1-99): Append a unique number to the end of the job name.
●Replace Existing File: Overwrite the existing stored job with the new one.
6. If you selected the Stored Job or Personal Job option in step 3, you can protect the job with a PIN. Type
a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the product
prompts them to enter this PIN number.
7. Click the Print button to process the job.
Print a stored job
Use the following procedure to print a job that is stored in the product memory.
1. From the Home screen on the product control panel, scroll to and touch the Retrieve from Device
Memory button.
2. Select the name of the folder where the job is stored.
3. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
4. Adjust the number of copies, and then touch the Start button to print the job.
Delete a stored job
When you send a stored job to the product memory, the product overwrites any previous jobs with the same
user and job name. If a job is not already stored under the same user and job name, and the product needs
additional space, the product might delete other stored jobs starting with the oldest. You can change the
number of jobs that the product can store from the General Settings menu on the product control panel.
Use this procedure to delete a job that is stored in the product memory.
1. From the Home screen on the product control panel, scroll to and touch the Retrieve from Device
Memory button.
2. Select the name of the folder where the job is stored.
3. Select the name of the job, and then touch the Delete button.
4. If the job is private or encrypted, enter the PIN or the password, and then touch the Delete button.
42 Chapter 4 Print ENWW

Mobile printing
HP offers multiple Mobile and ePrint solutions to enable wireless printing to an HP printer from a laptop,
tablet, smartphone, or other mobile device. To determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting (English only).
●HP Wireless Direct and NFC Printing
●HP ePrint via email
●HP ePrint software
●AirPrint
HP Wireless Direct and NFC Printing
HP provides HP Wireless Direct and NFC (Near Field Communication) printing for printers with the HP Jetdirect
2800w NFC & Wireless Direct Accessory (part number: J8029-90901) as well as certain other HP LaserJet
printers (check the printer’s documentation). See www.hp.com/go/jd2800wSupport for more information on
the HP Jetdirect 2800w NFC & Wireless Direct Accessory.
Use HP Wireless Direct to print wirelessly from the following devices:
●iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint app
●Android mobile devices using the HP ePrint App or the Android embedded print solution
●Symbian mobile devices using the HP ePrint Home & Biz App
●PC and Mac devices using the HP ePrint Software
For more information on HP Wireless Direct printing, go to www.hp.com/go/wirelessprinting, and then click
HP Wireless Direct on the left navigation bar.
NFC and HP Wireless Direct capabilities can be enabled or disabled from the printer’s control panel.
1. From the Home screen on the product control panel, scroll to and touch the Administration menu.
2. Open the following menus:
●Network Settings
●Wireless Menu
●Wireless Direct
3. Touch the On menu item.
NOTE: In environments where more than one model of the same product is installed, it might be helpful to
provide each product a more unique SSID for easier product identification for HP Wireless Direct printing. The
SSID (Service Set Identifier) is also available on the How to Connect Page by touching the Network button
from the Home screen on the product control panel.
Follow this procedure to change the product SSID:
1. From the Home screen on the product control panel, scroll to and touch the Administration menu.
2. Open the following menus:
ENWW Mobile printing 43

●Network Settings
●Wireless Menu
●Wireless Direct
●SSID
3. Touch the SSID name area.
4. Use the keyboard to change the name.
5. Touch OK.
HP ePrint via email
Use HP ePrint to print documents by sending them as an email attachment to the product's email address
from any email enabled device.
NOTE: The product might require a firmware update to use this feature.
To use HP ePrint, the product must meet these requirements:
●The product must be connected to a wired or wireless network and have Internet access.
●HP Web Services must be enabled on the product, and the product must be registered with
HP Connected.
Follow this procedure to enable HP Web Services and register with HP Connected:
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the product control panel, touch the Network button to display the IP
address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.
2. Click the HP Web Services tab.
3. Select the option to enable Web Services.
NOTE: Enabling Web Services might take several minutes.
4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
HP ePrint software
The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP
ePrint-capable product. This software makes it easy to find HP ePrint-enabled products that are registered to
your HP Connected account. The target HP printer can be located in the office or at locations across the
globe.
44 Chapter 4 Print ENWW

●Windows: After installing the software, open the Print option from within your application, and then
select HP ePrint from the installed printers list. Click the Properties button to configure print options.
●Mac: After installing the software, select File, Print, and then select the arrow next to PDF (in the
bottom left of the driver screen). Select HP ePrint.
For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN
or WAN) to products that support UPD PostScript®.
Windows and Mac both support IPP printing to LAN or WAN network-connected products that support ePCL.
Windows and Mac also both support printing PDF documents to public print locations and printing using HP
ePrint via email through the cloud.
Go to www.hp.com/go/eprintsoftware for drivers and information.
NOTE: The HP ePrint software is a PDF workflow utility for Mac, and is not technically a print driver.
NOTE: HP ePrint Software does not support USB printing.
AirPrint
Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the
product from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following
applications:
●Mail
●Photos
●Safari
●iBooks
●Select third-party applications
To use AirPrint, the product must be connected to the same wireless network as the Apple device. For more
information about using AirPrint and about which HP products are compatible with AirPrint, go to the support
Web site for this product:
●In the US, go to www.hp.com/support/colorljM651.
●Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter
the product name, and then select Search.
NOTE: AirPrint does not support USB connections.
ENWW Mobile printing 45

Print from the USB port
This product features easy-access USB printing, so you can quickly print files without sending them from a
computer. The product accepts standard USB flash drives in the USB port on the front of the product. You can
print the following types of files:
●.pdf
●.prn
●.pcl
●.ps
●.cht
Enable the USB port for printing
Before you can use this feature, you must enable the USB port. Use the following procedure to enable the
port from the product control-panel menus:
1. From the Home screen on the product control panel, scroll to and touch the Administration button.
2. Open the following menus:
●General Settings
●Enable Retrieve from USB
3. Select the Enable option, and then touch the Save button.
Print USB documents
1. Insert the USB flash drive into the easy-access USB port.
NOTE: You might need to remove the cover from the USB port. Pull the cover straight out to remove it.
2. The product detects the USB flash drive. Touch the OK button to access the drive, or, if prompted, select
the Retrieve from USB option from the list of available applications. The Retrieve from USB screen
opens.
3. Select the name of the document that you want to print.
NOTE: The document might be in a folder. Open folders as necessary.
4. To adjust the number of copies, touch the Copies field, and then use the keypad to select the number of
copies.
5. Touch the Start button to print the document.
46 Chapter 4 Print ENWW

5 Manage the product
●Configure IP network settings
●HP Utility for Mac OS X
●HP Embedded Web Server
●HP Web Jetadmin
●Product security features
●Economy settings
●Software and firmware updates
For more information:
In the US, go to www.hp.com/support/colorljM651.
Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
product name, and then select Search.
HP's all-inclusive help for your product includes the following information:
●Install and configure
●Learn and use
●Solve problems
●Download software updates
●Join support forums
●Find warranty and regulatory information
ENWW 47
Produkt Specifikationer
Mærke: | HP |
Kategori: | Printer |
Model: | Color LaserJet Enterprise M651xh |
Vekselstrømsindgangsspænding: | 110 - 240 V |
Vekselstrømsindgangsfrekvens: | 50/60 Hz |
Bredde: | 660.4 mm |
Dybde: | 660.4 mm |
Højde: | 1000.76 mm |
Vægt: | 69400 g |
Produktfarve: | Black, Grey |
Kontroltype: | Berøring |
Indbygget skærm: | Ja |
Pakkevægt: | 86000 g |
Pakkedybde: | 860 mm |
Pakkebredde: | 760 mm |
Pakkehøjde: | 1373 mm |
Skærm diagonal: | 4.3 " |
Berøringsskærm: | Ja |
USB-port: | Ja |
Relativ luftfugtighed ved drift (H-H): | 30 - 70 % |
Antal USB 2.0-porte: | 3 |
Ethernet LAN: | Ja |
Strømforbrug (standby): | 8.5 W |
Driftstemperatur (T-T): | 10 - 30 °C |
Udskrivningsteknologi: | Laser |
Maksimal opløsning: | 1200 x 1200 dpi |
Udskrivningshastighed (sort, normal kvalitet, A4/amerikansk papirformat): | 42 sider pr. minut |
Udskrivning: | Farveudskrivning |
Medietyper til papirbakke: | Bond paper, Transparencies, Letterhead, Heavy paper, Card stock, Rough paper, Labels, Glossy paper, Plain paper, Thick paper, Recycled paper, Envelopes |
Maksimal ISO A-serie papirstørrelse: | A4 |
ISO A-serie, størrelser (A0...A9): | A4, A5, A6 |
ISO B-serie, størrelser (B0...B9): | B5 |
Ikke-ISO udskriftsmedier størrelse: | 16K |
Kuverter størrelser: | B5, C5, C6, DL |
Samlet inputkapacitet: | 500 ark |
Samlet outputkapacitet: | 500 ark |
Sikkerhedsalgoritmer: | EAP-PEAP, FIPS 140, EAP-TLS, SNMPv3, HTTPS, SSL/TLS, IPSec |
Mobile udskrivningsteknologier: | Mopria Print Service, HP ePrint, Apple AirPrint |
Markedspositionering: | Forretning |
Strømforbrug (slukket): | 0.1 W |
Maksimal driftscyklus: | 120000 sider pr. måned |
Udskrivning af farver: | Black, Cyan, Magenta, Yellow |
Intern hukommelse: | 1536 MB |
Hurtig start guide: | Ja |
Kabler inkluderet: | Vekselstrøm |
Strømforbrug (strømbesparelse): | 1.9 W |
Maksimal indgangskapacitet: | 3100 ark |
Brugerdefineret mediebredde: | 76 - 216 mm |
Brugerdefineret medielængde: | 127 - 356 mm |
Antal printpatroner: | 4 |
Processorfrekvens: | 800 Mhz |
Maksimal intern hukommelse: | 1536 MB |
Lagermedie: | HDD |
Tid til første side (farve, normal): | 9 sek./side |
Strømforbrug (udskrivning): | 650 W |
Hukommelsesstik: | 1 |
Intern lagerkapacitet: | 320 GB |
Farve: | Ja |
Udskrivningshastighed (farve, normal kvalitet, A4/amerikansk papirformat): | 42 sider pr. minut |
Lydtryksniveau (udskrivning): | 55 dB |
Oprindelsesland: | Japan |
ISO C-seriens størrelser (C0…C9): | C5, C6 |
Standard grænseflader: | Ethernet, USB 2.0 |
Farveskærm: | Ja |
Tid til første side (sort, normal): | 9 sek./side |
Sidebeskrivelsessprog: | PCL 5c, PCL 6, PostScript 3, URF, PDF |
Anbefalet arbejdscyklus: | 2000 - 17000 sider pr. måned |
Maksimal kapacitetsydelse: | 500 ark |
Maksimalt antal inputbakker: | 5 |
Sikker udskrivning: | Ja |
Universal-magasin kapacitet: | 100 ark |
Papirbakke 2 inputkapacitet: | 500 ark |
Multifunktionsbakke: | Ja |
Indbygget processer: | Ja |
Flerfunktionsmagasin medie vægt: | 60 - 220 g/m² |
Netværk klar: | Ja |
Patron(er) inkluderet: | Ja |
Lydeffektniveau (udskrivning): | 7.1 dB |
Valgfri forbindelse: | Trådløst LAN |
Farve på udskriftsopløsning: | 1200 x 1200 dpi |
Udskriftsopløsning sort: | 1200 x 1200 dpi |
Strømforbrug (klar): | 67 W |
JIS B-seriens størrelser (B0…B9): | B5, B6 |
Software CD: | Ja |
Udskrivning af vandmærke: | Ja |
Papirbakke 1 inputkapacitet: | 100 ark |
Printer skrifttyper: | PostScript, Scalable, TrueType, Windows |
HP segment: | Forretning |
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