Konica-Minolta MagiColor 3300EN Manual

Konica-Minolta Printer MagiColor 3300EN

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magicolor 3300
User’s Guide
®
1800738-001A
Contents
Contents
1 Software Installation
Software Utilities CD-ROM ................................................................. 2
Automatic System Software Update 2
Drivers and Utilities 2
Drivers and PPDs 3
Utilities 3
Installing Printer Drivers and Utilities,
Windows Environments ............................................................................ 5
Installing Printer Drivers and Utilities, Macintosh Environments ......... 5
Some Notes to Consider 5
Macintosh—PPDs 6
Macintosh OS 9—PPDs and Utilities Installation 6
OS 9 Step 1. Software Installation 6
OS 9 Step 2. Creating a Desktop Printer 6
USB Connection 6
EtherTalk Connection 7
LPR Connection 7
OS 9 Step 3. System Software 8
Contentsii
Macintosh OS XPPDs and Utilities Installation 9
OS X Step 1. Software InstallationAutomatic 9
OS X Step 2. Creating a Printer Queue 9
OS X Step 3. System Software 10
UNIX, NDPS, NetWare .................................................................... 11
Linux .................................................................................................. 11
2 Using Media
Introduction ....................................................................................... 14
Media Storage and Handling ............................................................. 15
General Notes about Media 18
Media Trays 18
Media Sizes and Print Area ............................................................... 19
Page Margins 20
Image Alignment 21
Output Tray 21
Media ................................................................................................ 21
Plain Paper 24
Special Note about Custom (and Oversized) Media 25
Thick Stock 25
Envelopes 26
Glossy Media 27
Glossy Stock 27
Glossy Toner 27
Label Stock 27
Postcards (Japanese size) 28
Transparencies (Uncoated Only) 29
Loading Media .................................................................................. 31
Preparing the Media 31
Loading and Printing Media 31
Refilling an Upper or Optional Media Tray 31
Refilling a Multipurpose Media Tray 35
Using Media Other Than Plain Paper 36
System Memory (RAM) Requirements ............................................. 41
Basic Functionality 41
Maximum Performance 41
Duplexing .......................................................................................... 41
3 Color Printing
Introduction ....................................................................................... 46
Color Registration ............................................................................. 46
PRISMLASER Technology ............................................................ 49
Contents iii
Color Management and Control ........................................................ 49
KONICA MINOLTA Color Technology .............................................. 49
Further Information ........................................................................... 50
4 Replacing Consumables
Introduction ...................................................................................... 52
Consumable Life Expectancies ......................................................... 52
Starter Toner Cartridges 54
Replacement Toner Cartridges 54
Transfer Unit 55
Imaging Unit 56
Fuser Unit and Media Feed Roller(s) 56
Replacing a Toner Cartridge ............................................................ 57
Replacing the Transfer Unit .............................................................. 60
Replacing the Imaging Unit .............................................................. 62
Replacing the Fuser Unit .................................................................. 66
5 Maintaining the Printer
Introduction ....................................................................................... 72
Handling the Printer .......................................................................... 72
Cleaning the Printer .......................................................................... 73
6 Troubleshooting
Introduction ....................................................................................... 80
Printing a Status Page ...................................................................... 81
Direct PDF File Printing .................................................................... 82
Adjusting Memory Clients for PDF Printing 82
Printing Preformatted Files Using CrownView 82
Troubleshooting PDF Direct Printing from CrownView 82
Preventing Media Jams .................................................................... 84
Automatic Jam Recovery .................................................................. 85
Understanding the Media Path ......................................................... 86
Understanding Media Jam Status Messages ................................... 87
Clearing Media Jams ....................................................................... 88
Media Jam Duplex 88
Media Jam Feed 89
Multipurpose Tray Jams 89
Upper Media Tray Jams 90
HCIF Media Tray(s) Jams 92
Output Tray Jams 93
Contentsiv
Media Jam Fuser 93
Near Imaging Unit 93
Near Fuser Unit 94
Media Jam Registration and Mismatch Jams 95
Solving Problems .............................................................................. 97
General Problems 97
Media Jams and Media Transport Problems 99
Other Problems 102
Printing Quality 108
Status, Error, and Service Messages .............................................. 114
Status and Error Messages 114
Service Messages 123
HP-GL Error Codes and PCL Error Codes 124
PostScript Errors 125
Additional Assistance ...................................................................... 126
7 Installing Accessories
Introduction ..................................................................................... 128
Antistatic Protection ....................................................................... 129
BuzzBox (Americas Only) ............................................................... 130
What's in the Kit? 130
Installing BuzzBox 130
Using the BuzzBox 131
Dual In-Line Memory Modules (DIMMs) ........................................ 131
Basic Functionality 133
Maximum Performance 133
Installation 133
Duplex Kit (Americas Only) ............................................................. 136
Emulations, Fonts, and Other Software .......................................... 136
Emulations 136
Downloading an Emulation via PageScope Net Care 136
CrownView 137
Downloading an Emulation via a Parallel Interface 137
Downloading an Emulation via an Ethernet Interface 137
Using an Optional Emulation 138
Fonts, Forms, and Signatures 138
KONICA MINOLTA Font & Form Center 138
QFORM 139
PlanetPress 139
Optional Fonts 139
CID Fonts 140
Contents v
High-capacity Input Feeder (HCIF) ................................................ 140
Whats in the Kit? 141
Installation 141
Internal IDE Hard Disk .................................................................... 145
What's in the Kit? 145
Installation 145
Media Trays ................................................................................... 147
SC-215 Color Convenience Copier ................................................. 147
Time-of-Day Clock ......................................................................... 147
Installation 147
Tray Cover ...................................................................................... 149
Installation 149
A Technical Specifications
Requirements .................................................................................. 152
Space Requirements 152
Location Requirements 152
Top View 152
Front View 152
Side View 152
Power Requirements 154
ENERGY STAR Compliance 155
Engine and Controller Specifications .............................................. 156
Print Speed 156
Engine 157
Controller 158
Electrical 159
Voltage and Power 159
Current 160
Environmental 160
Physical 161
Consumable Life Expectancies ...................................................... 162
Starter Toner Cartridges 162
Replacement Toner Cartridges 162
Transfer Unit 164
Imaging Unit 164
Fuser Unit and Media Feed Roller(s) 164
IPP .................................................................................................. 165
Document Option Commands ......................................................... 167
Header/Trailer Page Commands 167
HP-GL Emulation Commands 167
HP PCL 5e Emulation Commands 167
Contentsvi
Lineprinter Emulation Commands 168
Document Formatting 168
Job and Subjob Boundary Commands 169
PJL Command ................................................................................ 169
Menus ............................................................................................. 170
Configuration Chart Conventions 170
Security Menu 170
Operator Control Menu 171
Administration Menu 172
Administration/Communications/Resident NIC/CrownNet Menu 173
EtherTalk Menu 174
LAN Manager Menu 175
NetWare Menu 176
TCP/IP Menu ................................................................................... 177
Regulatory Compliance ................................................................... 178
FCC Compliance Statement 178
Canadian Users Notice 179
CE Marking (Declation of Conformity) 179
Laser Safety 179
International Notices 180
Power Cord 180
Voltage 180
Lithium Batteries 180
Warranty Considerations ................................................................. 181
Index.................................................................................... 183
Software
Installation
Software Utilities CD-ROM2
Software Utilities CD-ROM
If you followed all the steps in the Installation Guide that came with your
printer, then the printer is properly set up, connected to your computer,
plugged in, turned on, and ready to receive the system software, drivers, and
utilities on the Software Utilities CD-ROM.
Put the CD-ROM in your computer s CD-ROM drive, and the AutoInstaller
begins the installation process.
Automatic System Software Update
The AutoInstaller provides the option to upgrade the printer firmware when
installing a printer driver. This option may also be accessed from the
Additional Software selection on the AutoInstallers Main Menu.
If you attempt to download a previous version of system software, an error
page prints stating Low Release Level. This prevents an older version of
system software from being downloaded over a newer version.
The system software update aborts without operator intervention if the
system software on the CD-ROM is the same as, or older than, the one
currently installed on the printer controller.
If you are installing new system software, you may have to wait up to
10 minutes for the update. Do not interrupt the process.
Drivers and Utilities
The printer driver and additional software on the Software Utilities CD-ROM
can be installed on PC, Macintosh, and other computers using any of the
following:
Windows Me
Windows 98
Windows 95 (B minimum)
Windows XP
Windows 2000
Windows NT4
Macintosh OS 9 (version 9.2.1 or
higher) or X (version 10.1.4 or
higher)
UNIX/Linux
NetWare (Versions 5 and 6)
NDPS
Software Utilities CD-ROM 3
Drivers and PPDs
Manual installation instructions are provided in the readme files on the
Software Utilities CD-ROM in case you need them.
Utilities
Drivers Use/Benefit Installation
Instructions
PostScript 2/3
Drivers
Windows
XP/2000
Windows
Me/98
Windows NT4
These drivers give you access to all of
the printer s features, including finishing
and advanced layout
Installing Printer
Drivers and Utilities,
Windows
Environments on
page 5
PCL 6 Driver
Windows
XP/2000
This driver gives you access to all of the
printers features, including finishing and
advanced layout. It also includes
support for Arabic, Greek, and Hebrew
fonts and font sets.
Installing Printer
Drivers and Utilities,
Windows
Environments on
page 5
Macintosh PPDs PostScript Printer Description (PPD)
files allow you to configure options such
as memory and informs the computer
what options and features are available.
Readme on the
Software Utilities
CD-ROM
Windows PPDs These PPD files allow you to install the
printer for a variety of platforms, drivers,
and applications.
Readme on the
Software Utilities
CD-ROM
Linux PPDs These PPDs can be used with
third-party Linux print filters that use
PPDs.
Readme on the
Software Utilities
CD-ROM
Utilities Use/Benefit Installation
Instructions
Crown Print
Monitor + for
Windows
This Windows utility provides an efficient
method for transporting print jobs
directly to a KONICA MINOLTA printer
via the TCP/IP protocol.
Readme on the
Software Utilities
CD-ROM
Download
Manager
This utility provides the ability to
download fonts and overlays to the
printers hard disk. It also allows you to
download fonts to printer memory.
Readme on the
Software Utilities
CD-ROM
Software Utilities CD-ROM4
PANTONE Tables These tables allow you to match printed
colors to screen colors. Provided for use
with PostScript High resolution printing
(1200x1200 dpi).
Readme on the
Software Utilities
CD-ROM
ICC/ICM Profiles These color profiles provide support for
host-based color management systems
including Microsoft ICM 2 for Windows,
Apple ColorSync, CorelDRAW, Kodak
KCMS, Adobe Photoshop 5 and others.
Readme on the
Software Utilities
CD-ROM
Macintosh
Installer
This installer automatically places all
needed print-related components, such
as a PostScript Printer Description
(PPD) file, color profiles, screen fonts,
and registration information, in the
correct locations on your system and
allows you to use your printer with
Macintosh OS 9 (version 9.2.1 or higher)
or X (version 10.1.4 or higher).
Readme on the
Software Utilities
CD-ROM
PageScope
Net Care
This utility, designed with administrators
in mind, is a powerful tool, allowing
centralized management of network
printers. It is available for Windows and
UNIX platforms. Refer to the
PageScope Net Care Manual in PDF
format on the Documentation CD-ROM.
Readme on the
Software Utilities
CD-ROM
UNIX Host
Software
UNIX Host Software, compatible with a
variety of UNIX platforms, allows for the
customization of UNIX-based queues
and filters for the specific features of the
Crown printer.
Readme on the
Software Utilities
CD-ROM
KONICA MINOLTA
NDPS Gateway
The NetWare interface allows NetWare
users to manage printers from a central
location.
Readme on the
Software Utilities
CD-ROM
PageScope
Network Setup
Utility
This utility provides basic configuration
functions for network printers using
TCP/IP and IPX protocols.
Readme on the
Software Utilities
CD-ROM
Utilities Use/Benefit Installation
Instructions
Installing Printer Drivers and Utilities, Windows 5
Installing Printer Drivers and Utilities,
Windows Environments
Arabic and Hebrew versions of the drivers and utilities must be
installed manually. For manual installation instructions refer to the
readme file on the Software Utilities CD-ROM.
1Insert the Software Utilities CD-ROM in your CD-ROM drive.
If the CD-ROM does not start automatically, double-click setup.exe
in the root directory.
2In the first window, click Next.
3In the next window, click Printer Setup.
4Choose the method by which the PC and printer are connected.
5Follow the instructions on the screen.
6On the Printer Options screen, use the check boxes to print a test page,
make the new printer your default, set printer properties and printing
preferences, or update printer firmware (also called printer system
software).
Be sure the check the Update Printer Firmware box. It’s very
important to update the printer firmware the first time you install the
printer.
7On the last screen, choose Finish.
This returns you to the AutoInstaller’s Main Menu screen, where you can
register your printer, review driver or utility documentation, or purchase
supplies online. When you are finished, exit from the Installer.
8When the system software installation is complete, remove the CD-ROM
from your CD-ROM drive and store it in a safe place.
Installing Printer Drivers and Utilities,
Macintosh Environments
Some Notes to Consider
In the following sections, we assume that you are installing the software
for the first time.
The current version of Macintosh OS X has limited support for PPD
(PostScript Printer Description) files. Although KONICA MINOLTA printers
can be used with Macintosh OS X, not all advanced printing features are
Installing Printer Drivers and Utilities, Macintosh6
available. Advanced printing features are still available under Macintosh
OS 9.
You can connect to your printer by
A USB cable
A crossover Ethernet cable
Ethernet patch cables and an Ethernet hub
Macintosh—PPDs
KONICA MINOLTA developed a PostScript Printer Description (PPD) file for
the magicolor 3300. This PPD works with the Macintosh Operating Systems
PostScript printer driver (LaserWriter) to provide support for the features on
the magicolor 3300, such as print resolution and media sizes.
Macintosh OS 9—PPDs and Utilities Installation
OS 9 Step 1. Software Installation
aInsert the Software Utilities CD-ROM in your Macintoshs CD-ROM
drive.
If the CD-ROM does not start automatically, double-click the
CD-ROM icon on your Macintosh desktop.
bDouble-click the Install icon.
cFollow the instructions on the screen to install the magicolor 3300
PPD and utilities.
dAfter the PPD and utilities installation is complete, choose Quit.
eWhen the system software installation is complete, remove the
CD-ROM from your CD-ROM drive and store it in a safe place.
OS 9 Step 2. Creating a Desktop Printer
USB Connection
aPlug one end of the USB cable into the Macintosh and the other into
the printers USB port.
bLocate the Desktop Printer Utility.
If you cannot locate it on your Macintosh hard disk, it can be
found on your Macintoshs system CD-ROM.
Installing Printer Drivers and Utilities, Macintosh 7
cDouble-click the Desktop Printer Utility icon to open the application.
The first window prompts you to select the type of desktop
printer you would like to create.
dSelect Printer (USB), and select OK.
eChoose the Change button in the PostScript Printer Description sec-
tion. In the resulting window, select the magicolor 3300 PPD, and
choose Select.
fChoose the Change button in the USB Printer Selection section. In the
resulting window, select the magicolor 3300, and click OK.
EtherTalk Connection
aYou can connect via Ethernet in either of two ways:
Plug one end of a crossover Ethernet cable into the Macintosh and
the other into the printer s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of
each patch cable into the hub, then plug the other end of one into
the Macintosh and the other end of the second into the printers
Ethernet port.
bOpen the Chooser and select LaserWriter.
cWhen your printer boots up, it finds a default zone. If your network has
more than one zone and you want to use a different zone, use the
Interface/Ethernet/Ethertalk/Name and Zone menus on the printer
control panel to specify the new zone.
The Name and Zone menus allow you to identify 1 zone with a
name up to 32 characters long. (Up to 16 characters can be
entered in each of the two menus). You cannot use these two
menus to identify two zones. Trailing spaces are not consid-
ered part of the zone name. All standard printable ASCII char-
acters are valid except the @ and ' symbols. The names are
case sensitive.
dChoose Create and then Set-Up.
LPR Connection
aYou can connect via Ethernet in either of two ways:
Plug one end of a crossover Ethernet cable into the Macintosh and
the other into the printer s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of
each patch cable into the hub, then plug the other end of one into
Installing Printer Drivers and Utilities, Macintosh 9
Macintosh OS XPPDs and Utilities Installation
OS X Step 1. Software InstallationAutomatic
aInsert the Software Utilities CD-ROM in your Macintoshs CD-ROM
drive.
If the CD-ROM does not start automatically, double-click the
CD-ROM icon on your Macintosh desktop.
bDouble-click the Install icon.
The installer uses the path Hard Disk Name/Library/Printers/
PPDs/Contents/ Resources/ for PPDs and the path: Hard Disk
Name/Library/Fonts/ for fonts.
cFollow the instructions on the screen to install the magicolor 3300
PPD and utilities.
dAfter the PPD and utilities installation is complete, choose Quit.
OS X Step 2. Creating a Printer Queue
aConnect the printer to the computer using a USB or Ethernet
connection.
For USB, plug one end of the USB cable into the PC and the other into
the matching printer port.
For Ethernet, you can connect in either of two ways:
Plug one end of a crossover Ethernet cable into the Macintosh and
the other into the printer s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of
each patch cable into the hub, then plug the other end of one into
the Macintosh and the other end of the second into the printers
Ethernet port.
bLocate and double-click the Print Center utility to open it.
cIn the Printer List window, choose Add Printer.
UNIX, NDPS, NetWare 11
UNIX, NDPS, NetWare
For UNIX and NDPS installation, refer to the readme files on the Software
Utilities CD-ROM. For NetWare installation, check the Answer Base at
printer.konicaminolta.net/support.
Linux
For Linux PPD and PDQ installation, refer to the readme files on the Software
Utilities CD-ROM. This readme includes basic information about PDQ,
XPDQ, CUPS, and XPP connections and instructions for installing them.
Using Media
Media Storage and Handling 15
Media Storage and Handling
How do I take care of media?
Keep media on a flat, level surface in its original wrapper until it is time to
load it.
If media has been removed from its wrapper, place it in its original packaging
and store in a cool, dark place.
When storing media, avoid
Moisture, excess humidity
Keep media between 30% to 65% relative humidity. Toner does not
adhere well to paper where it has become wet.
On the other hand, media that has been stored for a long time without
staying in its packaging may dry up too much and also cause jamming.
Direct sunlight
Excess heat (up to 86° F/30° C)
Dust
Leaning media against other objects or placed in an upright position
Before purchasing a large quantity or special media, do a trial printing with
the same media and check print quality.
What should I watch out for when handling media?
Attention
Do not use the media types listed below. These could cause poor print
quality, media jams, or damage to the printer.
Do not use media that is
Coated with a processed surface (such as carbon paper, digitally
gloss-coated media, heat-sensitive paper, heat-pressure paper,
heat-press transfer paper); colored paper that has been treated
Special media designed specifically for inkjet printers
Media that has already been printed on
An inkjet printer
A monochrome or color laser printer or copier
A heat-transfer printer
Another printer or fax machine
Wet or damp
Media Storage and Handling16
Layered
Adhesive
Folded, creased, embossed, warped, or wrinkled
Perforated, three-hole prepunched, or torn
Too slick, too coarse, too textured
Different in texture (roughness) on the front and back
Too thin or too thick
Stuck together with static electricity
Composed of foil or gilt; too luminous
Cold water transfer paper
Heat sensitive or cannot withstand the fusing temperature (between
316° F/158° C and 356° F/180 C, depending on the media)°
Irregularly shaped (not rectangular or not cut at right angles); not uniform
in size
Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons
Acidic
Any other media that is not approved
Use media that is
Suitable for plain-paper laser printers, such as standard or recycled office
paper
What should I watch out for when loading envelopes?
Do not use envelopes that have
Sticky flaps
Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for
sealing
Transparent windows
Too rough of a surface
Material that will melt, vaporize, offset discolor, or emit dangerous fumes
Been presealed
Use envelopes that are
Common office envelopes with diagonal joints, sharp folds and edges,
and ordinary gummed flaps
Approved for laser printing
Dry
Printed on the front address side only
Loading Media32
1Slide open the media tray until it
stops.
2Using two hands, lift it slightly to
remove it from the printer and place
it on a flat surface.
3Remove any media remaining in
the tray.
4If necessary, adjust the two side media guides and the end media guide to
the proper positions.
Attention
The end media guide must be in direct alignment with the media size
mark in the bottom of the media tray. If the guide is not in the proper
hole, automatic paper size detection will not work.
Loading Media34
7If you have removed media from the tray, stack it with the new media,
even the edges, then reload it.
Attention
Readjust the media guides after inserting the media. Improperly
adjusted guides may cause poor print quality, media jams, or printer
damage. The paper should fit easily between the guides. Make sure
the paper corners are not bent. Do not overfill the tray.
8Slide the media tray back into the
printer.
Check the gauge to make sure the
tray is registering the loaded media.
Use this gauge to determine when the
tray needs to be refilled.
Loading Media 37
7Open the multipurpose tray and adjust the media guides to the length and
width of the envelopes.
Attention
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
8Fold the flaps.
Make sure the adhesive
is dry.
9Place the envelope stack into the
multipurpose tray with the printing-
side down.
Print envelopes on the front address
side only. Some parts of the
envelope consist of three layers of
paper—the front, back, and flap.
Anything printed in these layered
regions may be lost or faded.
Check your application documentation to determine if the flap
should be placed on the left or on the right. You can also print a
single envelope to check the orientation before printing multiple
copies.
10 Recheck the media guides to make sure they are adjusted to the width of
the envelopes.
11 Print the envelopes.
Duplexing42
How do I manually duplex?
Manual duplexing is available on all magicolor 3300 printers.
Media jams may occur if the printed sheet(s) reinserted are not
entirely flat.
1In the printer driver (Paper tab), select Simplex, then double-click OK.
2In the Print Document screen, select All.
3Select and print the Odd-Numbered Pages.
4Remove the media, flip it over, and select and print the Even-Numbered
Pages.
How do I autoduplex?
Autoduplexing is available only on the magicolor 3300 DN or on the
magicolor 3300 EN with an optional duplex kit installed.
Refer to the tables in System Memory (RAM) Requirements on page
41 for information on how much memory is required for duplex print-
ing. Very high coverage pages may revert to 600 dpi when duplex
printing if enough memory is not installed. With letter media, two
sheets are in the media path; with legal, only one is. Therefore, it
requires more memory to print the two sheets of letter media.
Attention
Duplexing envelopes, glossy stock heavier than 28 lb bond (105 g/m
2),
labels, postcards, thick stock heavier than 28 lb bond (105 g/m
2),
transfer media, and transparencies is not supported.
1To print duplex (both sides of the sheet), load the media with the top of
the media toward the back of the tray. When printing from the
Upper or optional trays, load the media printing-side up.
Multipurpose tray, load the media printing-side down.
In autoduplexing, the back side is printed first and the front side is
printed last.
2Set the driver for example: in the Layout tab, Duplex Options, select
Long Edge (flipped horizontally as in a loose-leaf notebook), or Short
Edge (flipped vertically as on a clipboard) as the Duplex option.
3Click OK.
Duplexing 43
Where can I get more information about KONICA MINOLTA-
approved media?
Check printer.konicaminolta.net/support (click on Answer Base) for
currently approved media.
See the Service & Support Guide for a complete listing of support telephone
numbers.
Replacing
Consumables


Produkt Specifikationer

Mærke: Konica-Minolta
Kategori: Printer
Model: MagiColor 3300EN

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