Samsung AR12CSAAAWK Manual

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Air conditioner
User manual
AR**CSAA****
•Thank you for purchasing this Samsung air conditioner.
•Before operating this unit, please read this user manual carefully and retain it for future
reference.
2
English
Contents
Safety Information 4
Safety Information 4
At a Glance 11
Indoor Unit Overview 11
Display 12
Remote Control Overview 13
Replacing the remote control batteries 13
Remote Control Operation 14
Selecting an operation mode 14
To set the temperature • To adjust the fan speed • To adjust the airflow direction 15
Smart Features 16
Power Smart Features 16
WindFree Cooling function 16
AI Auto mode • AI Energy mode 17
Auto mode • Cool mode 18
Dry mode • Fan mode 19
Heat mode • Automatic defrost 20
Variety Smart Features 21
Fast function 21
Eco function 22
Quiet function • Purify function 23
Motion detect function 25
Electricity consumption check • Beep function 27
Auto clean function 28
Freeze Wash function 30
Display lighting function • Wi-Fi function (SmartThings app) 31
Time scheduling 32
Timed on/ Timed off function 32
good'sleep function 33
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English
Cleaning and Maintenance 34
Schedule 34
Cleaning 35
Appendix 40
Troubleshooting 40
SmartThings app 43
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste
at the end of their working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of waste and recycle them
responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product and its electronic accessories should not be mixed with other commercial wastes
for disposal.
Correct disposal of batteries in this product
This marking on the battery, manual or packaging indicates that the batteries in this product should not
be disposed of with other household waste at the end of their working life. Where marked, the chemical
symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference
levels in EC Directive 2006/66.
4
Safety Information
English
Safety Information
Safety Information
WARNING: Read This Manual
Read and follow all safety information and instructions before installation, use, or maintenance of this
appliance. Incorrect installation, use, or maintenance of this appliance can result in death, serious injury, or
property damage. Keep these instructions with this appliance. This manual is subject to change. For the latest
version, visit www.samsung.com.
Because the instructions in this manual cover various models, the characteristics of your air conditioner may
differ slightly from those described. If you have any questions, please contact your service provider or visit
www.samsung.com.
Notices and notes
To make you aware of safety messages and highlighted information, we use the following notices and notes
throughout this manual:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
IMPORTANT
Information of special interest
NOTE
Supplementary information that may be useful
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English
Safety Information
The user and installer guides should be read carefully.
The user and installer guides should be read carefully.
FOR GENERAL
This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety. Children
should be supervised to ensure that they do not play with the appliance.
FOR INSTALLATION
WARNING
Use a power cord with this product's power specifications or higher and use the power cord for this
appliance only. In addition, do not use an extension cord.
•Extending the power cord may result in electric shock or fire.
•Do not use an electric transformer. This may result in electric shock or fire.
•If the voltage/frequency/rated current condition is different, it may cause fire.
The installation of this appliance must be performed by a qualified technician or service company.
•Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury
and may also void warranty on the installed product.
Install an Isolation Switch next to the Air Conditioner (but not on the panels of the Air Conditioner)
and circuit breaker dedicated to the air conditioner.
•Failing to do so may result in electric shock or fire.
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Safety Information
English
Safety Information
Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed.
•Failing to do so may result in electric shock, fire, explosion, or problems with the product.
Do not install this appliance near a heater, or flammable material. Do not install this appliance in a
humid, oily or dusty location, in a location exposed to direct sunlight and water (or rain). Do not install
this appliance in a location where gas may leak.
•This may result in electric shock or fire.
Never install the outdoor unit in a location such as on a high external wall where it could fall.
•If the outdoor unit falls, it may result in injury, death or property damage.
This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic, water
pipe, or telephone line.
•Failing to do so may result in electric shock, fire, and explosion.
•Make sure to use a socket-outlet with ground.
CAUTION
Install your appliance on a level and hard floor that can support its weight.
•Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Install the drain hose properly so that water drains correctly.
•Failing to do so may result in water overflowing and property damage. Avoid adding drain to
waste pipes as odours may arise in the future.
When installing the outdoor unit, make sure to connect the drain hose so that draining is performed
correctly.
•The water generated during heating by the outdoor unit may overflow and result in property
damage.
In particular, in winter, if a block of ice falls, it may result in injury, death or property damage.
Do not install the product in a place where thermo-hygrostat is needed (such as server room,
machinery room, computer room, etc.)
•Those places do not provide guaranteed operation condition of the product therefore
performance can be poor in these places.
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English
Safety Information
FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest service centre.
Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the
power line over a metal object, place a heavy object on the power line, insert the power line between
objects, or push the power line into the space behind the appliance.
•This may result in electric shock or fire.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
CAUTION
When not using the air conditioner for a long period of time or during a thunder/lightning storm, cut
the power at the circuit breaker.
•Failing to do so may result in electric shock or fire.
FOR USING
WARNING
If the appliance is flooded, please contact your nearest service centre.
•Failing to do so may result in electric shock or fire.
If the appliance generates a strange noise, a burning smell or smoke, cut off the power supply
immediately and contact the nearest service centre.
•Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching
the power line. Do not touch the appliance or power line.
•Do not use a ventilating fan.
•A spark may result in an explosion or fire.
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Safety Information
English
Safety Information
To reinstall the air conditioner, please contact your nearest service centre.
•Failing to do so may result in problems with the product, water leakage, electric shock, or fire.
•Delivery service for the product is not provided. If you reinstall the product in another location,
additional construction expenses and an installation fee will be charged.
•Especially, when you wish to install the product in an unusual location such as in an industrial
area or near the seaside where it is exposed to salt in the air, please contact your nearest service
centre.
Do not touch the circuit breaker with wet hands.
•This may result in electric shock.
Do not turn the air conditioner off with the circuit breaker while it is operating.
•Turning the air conditioner off and then on again with the circuit breaker may cause a spark and
result in electric shock or fire.
After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as
packaging materials can be dangerous to children.
•If a child places a bag over its head, it may result in suffocation.
Do not touch the airflow blade with your hands or fingers during heating.
•This may result in electric shock or burns.
Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner.
•Take special care that children do not injure themselves by inserting their fingers into the
product.
Do not strike or pull the air conditioner with excessive force.
•This may result in fire, injury, or problems with the product.
Do not place an object near the outdoor unit that allows children to climb onto the machine.
•This may result in children seriously injuring themselves.
Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm
people.
•Since this may be dangerous due to a lack of oxygen, open a window at least once an hour.
If any foreign substance such as water has entered the appliance, cut off the power supply and
contact the nearest service centre.
•Failing to do so may result in electric shock or fire.
Do not attempt to repair, disassemble, or modify the appliance yourself.
•Do not use any fuse (such as copper, steel wire, etc.) other than the standard fuse.
•Failing to do so may result in electric shock, fire, problems with the product, or injury.
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Safety Information
English
Safety Information
Do not touch the pipes connected with the product.
•This may result in burns or injury.
Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or
for any other unusual purposes.
•This may result in property damage.
Avoid directly exposing humans, animals or plants to the airflowfrom the air conditioner for long
periods of time.
•This may result in harm to humans, animals or plants.
FOR CLEANING
WARNING
Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner or alcohol
to clean the appliance.
•This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, cut off the power supply and wait until the fan stops.
•Failing to do so may result in electric shock or fire.
CAUTION
Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp
edges.
• This should be done by a qualified technician. Please contact your installer or service centre.
Do not clean the inside of the air conditioner by yourself.
•For cleaning inside the appliance, contact your nearest service centre.
•When cleaning the filter, refer to the descriptions in the 'Cleaning' section.
•Failing to do so may result in damage, electric shock or fire.
•Make sure to prevent any injury from sharp edges of the surface when handling the heat
exchanger.
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English
At a Glance
Indoor Unit Overview
The appearance of the actual product may differ slightly from the image below.
01
02
03
07
06
04
05
08
10
09
01
Air intake
02
Air filter
03
WindFree panel
04
Airflow blade (up and down)
05
Airflow blade (left and right)
06
PM 1.0 Filter
07
PM 10 sensor/
PM 2.5 sensor/
PM 1.0 sensor
08
Power button/Remote control receiver
09
Room temperature sensor
10
Display
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Indoor Unit Overview
English
At a Glance
Display
01
02 03
0504 06 07
08
01 Lighting
NOTE
•The product status is distinguished in color.
02 PM10/PM2.5/PM1.0 identification display
03 Temperature indicator (numeric)/
Filter reset indicator ( )/
Electricity consumption indicator (numeric)/
Auto clean indicator ( ) /
Defrost indicator ( )
PM10/PM2.5/PM1.0 concentration display
04 AI Energy indicator
05 AI Auto indicator
06 Timer indicator
good’sleep indicator
07 Wi-Fi indicator
08 Motion detect sensor
NOTE
•When the Wi-Fi is turned on, the indicator blinks
three times and then turns on.
NOTE
•If the Wi-Fi indicator blinks for 10 seconds when operation starts, it means that the air conditioner is not
connected to Wi-Fi. See "SmartThings app" on page 43 and connect the air conditioner to Wi-Fi.
•When connected to Wi-Fi, the air conditioner can gather and learn your user patterns so that it can run in
AI Auto mode.
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English
At a Glance
To set the temperature
To control the temperature in each mode, press the (Temperature)
button:
Mode Temperature control
AI Auto/Auto/
Cool/Heat Adjust by 1 ℃ from 16 ℃ to 30 ℃.
Dry Adjust by 1 ℃ from 18 ℃ to 30 ℃.
Fan No temperature control.
To adjust the fan speed
Select from the following fan speeds in each mode:
Mode Available fan speeds
AI Auto/Auto/
Dry (Auto)
Cool/Fan/Heat (Auto), (Low), (Med), (High),
(Turbo)
Fan (Low), (Med), (High), (Turbo)
To adjust the airflow direction
Keep the airflow in a constant direction by stopping the movements
of the vertical and horizontal airflow blades.
In operation ▶or
NOTE
• If you adjust the vertical airflow blade manually, it may not close
completely when you turn off the air conditioner.
• Always use the remote control to adjust the airflow blades. Do
not move the blades by hand. They may not operate normally.
• You cannot control the vertical airflow direction in Cool mode
when the good'sleep function is on.
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Smart Features
Power Smart Features
WindFree Cooling function
Use the WindFree Cooling function to enjoy a mild breeze coming
through fine holes in the WindFree panel instead of air coming
directly through the airflow blades.
In Cool/Dry/Fan mode ▶
NOTE
• To cancel this function, press the (WindFree) button again.
• When the WindFree Cooling function is on, the air conditioner
automatically controls the temperature and fan speed to keep
your room mild and comfortable.
• When the WindFree Cooling function is canceled, the air
conditioner returns to the original fan speed and air comes out of
the airflow blades.
• In Cool mode, the recommended set temperature during the
WindFree Cooling operation is 24℃ to 26℃.
• You can use the WindFree Cooling function in Cool, Dry, or Fan
mode.
• You cannot select the Quiet function during the WindFree Cooling
operation.
• Selecting the WindFree Cooling function cancels the Fast, Eco
,
and
airflow
direction ( , ) functions.
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English
Smart Features
AI Auto mode
Use AI Auto mode to automatically operate any of Cool, Dry, Heat and
WindFree Cooling modes depending on the learned user patterns
gathered from an external server via Wi-Fi module. The favourite
temperature and operation mode are also set based on the current
temperatures (indoor/outdoor) and the gathered user patterns.
▶ ▶ Select Auto.
NOTE
•You can use this mode after Wi-Fi is connected. Otherwise, Auto
mode is activated.
•In AI Auto mode, the (AI Auto) and (Wi-Fi) indicators appears
on the display of the indoor unit.
•If the gathered user patterns are not sufficient, the set temperature
is set based on the user's activity time and indoor/outdoor
temperatures.
• The set temperature is controlled within the range of 22 ℃ to 28 ℃
(Cool) / 20 ℃ to 28 ℃ (Heat) in AI Auto mode. You can also change it
manually.
•An automatically changed set temperature is shown on the display of
the indoor unit.
•When you press (Mode) in AI Auto mode, the mode is cancelled.
•If you change the set temperature in AI Auto mode, the air
conditioner operates with the changed set temperature.
AI Energy mode
•Use AI Energy mode to save electricity consumed by the operating air
conditioner. This mode can be turned on or off from the SmartThings
app only.
•The amount of saved electricity is calculated while in AI Auto mode
only.
•AI Energy indicator( ) lights up on the display of the indoor unit.
•The amount of saved electricity is calculated from the moment when
the air conditioner is turned on.
•The amount of saved electricity may differ even when using the same
device, depending on the ambient environment (e.g., indoor/outdoor
temperature and humidity), set temperature, and operation mode.
•Note that the amount of saved electricity also may differ even under
the same operating environment conditions, depending on how it
was measured.
•To have powerful Cooling or heating , turn off AI Energy mode in the
SmartThings app.
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Power Smart Features
English
Smart Features
Auto mode
Use Auto mode to perform the powerful cooling or heating function
to automatically reach the desired temperature. When the difference
between the room temperature and the set temperature decreases,
the air conditioner controls the fan speed and airflow direction.
▶ ▶ Select Auto.
NOTE
•If Wi-Fi cannot be connected or the Wi-Fi function is not
supported, this Auto mode is automatically activated instead of
AI Auto mode.
•When the room temperature is higher than the set temperature,
the air conditioner automatically produces cool air.
•When the room temperature is lower than the set temperature,
the air conditioner automatically produces warm air.
Cool mode
Use Cool mode to stay cool in hot weather.
▶ ▶ Select Cool.
NOTE
•For comfort, keep the temperature difference between the indoor
and outdoor air within 5℃.
•After selecting Cool mode, select the desired function,
temperature, and fan speed.
‒To cool more quickly, select a lower temperature and a faster
fan speed.
‒To save energy, select a higher temperature and a slower fan
speed.
‒As the room temperature nears the set temperature, the
compressor motor will slow down to save energy.
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English
Smart Features
Variety Smart Features
Fast function
Use the Fast function to quickly cool or heat your room. This function
is the most powerful cooling and heating function provided by the
air conditioner. You can select this function in Cool or Heat mode.
In Cool or Heat mode ▶
NOTE
•You can change the airflow direction, but you cannot change the
set temperature and the fan speed.
•When you select the Fast function in Heat mode, you may not be
able to increase the fan speed for 3 to 5 minutes while the unit
heats up.
•Selecting the Fast function cancels the WindFree Cooling, Eco,
good'sleep, and Quiet functions.
•You can also start the Fast function from the Options menu:
In Cool or Heat mode ▶▶ ▶
Select Fast. ▶
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Variety Smart Features
English
Smart Features
Eco function
Use the Eco function to reduce electricity consumption while staying
cool or warm. You can select this function in Cool or Heat mode.
In Cool or Heat mode ▶▶ ▶
Select Eco. ▶
NOTE
•When the Eco function starts, the pattern appears on the
remote control for a few seconds and vertical air swing begins.
•You can change the set temperature, airflow direction, and fan
speed.
•The allowed set temperatures while the Eco function is on are:
Mode Minumum set
temperature
Maximum set
temperature
Cool 24 ℃ 30 ℃
Heat 16 ℃ 30 ℃
•If you change the set temperature to be outside the allowed range
for the current mode, the set temperature is automatically reset to
be within the range.
•When you turn off the Eco function, the air swing continues. Use
the
(Vertical air swing) or (Horizontal air swing) button
to turn it off.
•Selecting the Eco function cancels the WindFree Cooling,
good'sleep, Fast, and Quiet functions.
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English
Smart Features
Quiet function
Use the Quiet function to reduce the unit’s operating noise. You can
select this function in Cool or Heat mode.
In Cool or Heat mode ▶▶ ▶
Select Quiet. ▶
NOTE
•You can change the set temperature and the airflow direction,
but you cannot change the fan speed.
•Selecting the Quiet function cancels the WindFree Cooling, Eco,
good'sleep, and Fast functions.
Purify function
Use the Purify function to filter out dust and fine dust from the
indoor air to create clean, comfortable, and safe air to breathe.
In operation ▶ ▶ ▶
Select Purify. ▶
CAUTION
• Do not touch the PM1.0 filter on the top of the indoor unit while
the Purify function is on.
Failing to do so may result in electric shock.
NOTE
• Of the PM10, PM2.5 and PM1.0 cleanliness, the worst value is
displayed on the indoor unit display.
• When the Purify function is additionally selected, there is little
difference in electricity consumption and operating noise.
• To start or cancel the Purify function, follow the procedure
above again.
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Variety Smart Features
English
Smart Features
NOTE
• When the Purify function is selected, the PM10, PM2.5, or PM1.0
concentration is displayed on the indoor unit display.
– The ranges of PM10, PM2.5, and PM1.0 concentration
values displayed on the display are from 05 to 999, and the
concentration values are displayed in units of 1.
– Indoor air is clean. [ ] Indoor air is contaminated.
Cleanliness
PM10 PM2.5/PM1.0
Color Concentration
(㎍/m³) Color Concentration
(㎍/m³)
Very poor 151 or more 76 or moreRed Red
poor Yellow 81 to 150 Yellow 36 to 75
Moderate Green Green31 to 80 16 to 35
Good Blue 30 or less 15 or lessBlue
– PM1.0 cleanliness levels comply with Samsung's own guidelines.
•The dust concentration may vary depending on the environmental
conditions (for example, when the product is near a construction site,
road, or fabric sofa, or when a vacuum cleaner is used or bedding and
clothes are arranged near the product, etc.).
•The dust concentration may be high when the product is used in an
environment with shag carpet, an animal hospital, a clothing store, a
place with high humidity, smoke, or a lot of insects, etc.
•The dust concentration may increase when the product is used in
an environment with a humidifier, an electric pressure cooker or a
sprayer, etc. in operation.
•The dust concentration may be high continuously when the product
is used in a place where yellow dust is present, or outside air is
introduced (for example, near a building air conditioner, an apartment
ventilation system, or a window with a draft).
•Because the dust concentration values may differ in the same
environment depending on measurement method, use the displayed
values as a reference.
• The PM10, PM2.5 and PM1.0 concentration values displayed may
differ from those measured by other company's instrument or
product.
• The PM10, PM2.5 and PM1.0 concentration values displayed may be
temporarily elevated in an environment affected by electromagnetic
waves or electrical noises.
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English
Smart Features
Motion detect function
Use the motion detect function to make the air conditioner detect
human motions and blow air directly or indirectly. With no detect,
energy-saving mode is operated.
In Cool or Heat mode ▶▶ ▶
Select Direct or Indirect. ▶
•When Direct wind is selected •When Indirect wind is selected
‒Wind is sent in the
detected direction.
‒Wind is sent in the opposite
direction of detect.
•When human motions are
detected everywhere
•When human motions are not
detected
‒In case of Direct wind, the
air conditioner blows left
and right swing airflow.
In case of Indirect wind,
centre airflow.
‒In Heat mode, the vertical
airflow blade moves up.
‒When no human motions
are detected for about 20
minutes, Energy-saving
mode starts and the set
temperature can change to
up to 28℃.
‒When human motions
are detected in Energy-
saving mode, the previous
operation restarts.
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Variety Smart Features
English
Smart Features
NOTE
•The motion detect function operates only in Cool and Heat
modes.
• The motion detect sensor can detect human motions within 5m.
It may not detect human motions outside the range.
•If any obstacle exists in front of the sensor or the site is subject to
direct sunlight or wind, the sensor may not operate properly.
•The motion detect sensor can more easily detect the side to side
motions of a person than the back and forth motions.
•The motion detect sensor is located at the bottom right of the
product. Therefore, when a person is located around the center of
the product, the sensor recognizes that the person is located at
the left and the product blows air accordingly.
•Some areas around the center of the sensor may not be detected.
•The motions of a warm-blooded pet, swinging heater, or robot
cleaner can be recognized as human motions.
•When a person stops movement within the detectable range, it
may not be detected.
•Because the motion detect sensor can recognize movement
of heats, it may not operate when a person turns backwards,
exposes the skin less or is blocked by obstacles such as laundry.
•The sensor’s sensitivity may be lowered depending on the
thickness of clothes.
•If you change the current mode, airflow direction, or optional
function, the motion detect function is canceled.
•If a person takes body motions in the same place or there is no
movement for a long time, it is recognized as an absence.
•If there are little motions such as in cases of infants and patients,
or if little motions continue such as in cases of sleeping and
movie watching, it can be recognized as an absence.
•Do not place a large object, heating appliance, or humidifier near
the product.
•Do not touch the sensor. Failing to do so may result in product
damage or malfunction.
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English
Smart Features
Electricity consumption check
Use the Usage function to check the amount of electricity consumed
by using the air conditioner. The amount consumed is displayed on
the indoor unit display for a few seconds, and the set temperature
appears.
In operation ▶▶ ▶
Select Usage. ▶
The value range displayed is between 0.1 kWh and 99 kWh. Electricity
consumption is calculated from the moment the air conditioner turns
on. The value is reset when the air conditioner turns off.
NOTE
•The usage shown on the indoor unit display may slightly differ
from the amount of electricity actually consumed.
•You can view electricity consumption only when the air conditioner
is operating.
Beep function
Use the Beep function to turn on or off the beep that sounds when
you press a button on the remote control.
▶ ▶ ▶Select Beep.
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Variety Smart Features
English
Smart Features
Auto clean function
Use the Auto clean function if the indoor unit produces odors.
Activating Auto clean
To activate Auto clean, press the (Options) button for at least 3
seconds.
The indoor unit display shows:
If the air conditioner is off, Auto clean starts immediately. If the
air conditioner is running, Auto clean starts as soon as the air
conditioner turns off.
NOTE
•You can also activate Auto clean from the Options menu:
▶ ▶ ▶Select Clean.
•Once Auto clean is selected, it is always activated whenever the
air conditioner turns off.
•Auto clean runs for 10 to up to 30 minutes depending on internal
dry conditions. The indoor unit display shows the cleaning
progress from 1% to 99%.
•If you start another function while Auto clean is progressing, Auto
clean pauses and will resume when the other function stops.
•When Auto clean completes, the air conditioner turns off.
•Auto clean does run after Timed off and good'sleep function
operation, but Auto clean does not run after Heat or Fan mode.
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English
Smart Features
Canceling Auto clean
To cancel Auto clean while it is running, follow the procedure below:
▶Press and hold for 3 or more seconds.
or
▶ ▶ ▶Select Clean.
NOTE
•Canceling Auto clean does not deactivate it.
Deactivating Auto clean
To deactivate Auto clean, follow the procedure below while the air
conditioner is in operation :
▶Press and hold for 3 or more seconds.
or
▶ ▶ ▶Select Clean.
Variety Smart Features
30
Variety Smart Features
English
Smart Features
Freeze Wash function
Use the Freeze Wash function to wash away microorganisms or dust
on the surface of the indoor heat exchanger by freezing and thawing
operation.
In operation stop condition,
▶ ▶ Select Wash. ▶
NOTE
•The Freeze Wash function runs from 30 to 80 minutes (running
the outdoor unit) depending on either temperature or humidity
in the room, through the following cycle:freezing → defrosting →
drying of the indoor unit heat exchanger.
• The indoor unit display shows the cleaning progress (1-99 %).
•To use another function while in Wash operation, press the
(Power) button on the remote control to stop operation.
•When the room temperature is low or its humidity is high, the
Freeze Wash function may not work.
•Before finishing the Freeze Wash function, the airflow blade is
closed and then the drying operation starts.
•During the Freeze Wash cycle, when you hear a creaking noise
from the indoor unit: DON’T worry because it is normal and it can
happen! it will disappear at the end of the cycle.
•The area around the indoor unit may appear blurred or
condensation may form while the Freeze Wash function is in
operation.
•You may see frost or water on the surface of the outdoor unit's
valve while the Freeze Wash function is in operation.
•It is recommended to use the Wash function once every 2 weeks.
Otherwise, dust or dirt that is difficult to be removed may
accumulate in the heat exchanger.
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English
Smart Features
Display lighting function
Use the Display lighting function to turn on or off the lighting of the
indoor unit display.
▶ ▶ Select Display. ▶
NOTE
•If you change the current mode or function when the Display
lighting function is on, the display lighting turns on for 5 seconds
and then turns off again.
•To turn off the Display lighting function, run the method above
again or turn the product off and on.
Wi-Fi function (SmartThings app)
Turn on the Wi-Fi function to pair your smartphone with the air
conditioner.
▶Press and hold for 5 or more seconds.
NOTE
•When you turn on the Wi-Fi function, your smartphone pairs with
the air conditioner, the (Transmit) indicator blinks, and
appears on the remote control display for a few seconds.
•Once your smartphone is connected with the air conditioner, you
can control it via the wireless Internet using the SmartThings app
installed on your smartphone.
•For more information about how to prepare your smartphone
for connection and how to control the air conditioner using the
SmartThings app, see "SmartThings app" on page 43.
•To turn on or off the Wi-Fi, press and hold
(Mode) and
for
5 seconds.
–In order to launch the SmartThings app, press and hold the
(Timer) button for 5 seconds, which enables to connect
the air conditioner.
32
Time scheduling
English
Smart Features
Timed on/ Timed off function
Use the Timed on/off function to turn the air conditioner on or off
after a duration. Scheduling durations before the air conditioner
turns on or off helps use the air conditioner economically.
▶Select On or Off ▶
(Set the duration.) ▶
NOTE
•To cancel the Timed on/off function, set the duration to 0.0.
•When you start the Timed on/off function, the (Timer)
indicator appears on the indoor unit display.
•You can set the duration to from 0.5 hours to 24 hours.
•You cannot set the same duration for both Timed on and Timed
off functions.
Combining Timed on and Timed off
When the air
conditioner
is off
Example: Timed on 3 hours, Timed off 5 hours
The air conditioner turns on 3 hours after the last
time you press the (SET) button to start the
Timed on/off function, remains on for 2 hours,
then turns off again.
When the air
conditioner
is on
Example: Timed on 3 hours, Timed off 1 hour
The air conditioner turns off 1 hour after the last
time you press the (SET) button to start the
Timed on/off function, remains off for 2 hours,
then turns on again.
Time scheduling
33
English
Smart Features
good'sleep function
Use the good'sleep function to save energy while you are sleeping.
You can select this function in Cool or Heat mode.
In Cool or Heat mode ▶(Select .)▶
(Set the duration.) ▶
NOTE
•To cancel the good'sleep function, set the duration to 0.0.
•When you start the good'sleep function, the (Timer) indicator
appears on the indoor unit display.
•You can set the duration to from 0.5 hours to 12 hours.
•The recommended set temperatures while the good'sleep
function is on are:
Mode Recommended set
temperature
Optimal set
temperature
Cool 25 ℃ to 27 ℃ 26 ℃
Heat 21 ℃ to 23 ℃ 22 ℃
•The good'sleep function can operate while the WindFree Cooling
function is on.
•Selecting the good'sleep function cancels Eco, Fast, and Quiet
functions.
34
Schedule
English
Cleaning and Maintenance
Schedule
Task How often By whom Instruction
Run the Auto clean
function. As needed Owner "Auto clean function" on
page 28.
Run the Freeze Wash
function. Once every two weeks Owner "Freeze Wash function" on
page 30.
Clean the filter. Once every two weeks Owner "Cleaning the filter" on page
37.
Cleaning the PM 1.0 filter Once every 3 months Owner "Cleaning the PM 1.0 filter"
on page 38.
Clean the WindFree
panel At least once a month Owner "Cleaning the WindFree
panel" on page 39.
Clean the exterior of the
indoor unit. As needed Owner "Cleaning the outside of the
indoor unit" on page 35.
Clean the exterior of the
outdoor unit. At least once a year Owner
"Cleaning the heat
exchanger on the outdoor
unit" on page 35.
Replace the remote
control batteries As needed Owner
"Replacing the remote
control batteries" on page
13.
Apply corrosion inhibitor
on outdoor unit. (Only if
installed near salt water
such as an ocean)
At least once a year Qualified technician Contact your service
provider.
Clean inside the indoor
or outdoor unit. Once a year Qualified technician Contact your service
provider.
Inspect the units,
electrical connections,
refrigerant tubes, and
protections.
Once a year Qualified technician Contact your service
provider.
35
English
Cleaning and Maintenance
Tepid damp cloth
Soft brush
Cleaning the outside of the indoor unit
1 Turn off the air conditioner and wait until the fan
stops.
2 Disconnect the power supply.
3 Use a soft brush or tepid damp cloth to clean the
exterior.
WARNING
•Do not clean the appliance by spraying water
directly onto it. Water entering the unit may result in
electric shock or fire that could cause death, serious
injury, or property damage:
CAUTION
•Do not use an alkaline detergent to clean the indoor
unit display.
•Do not use sulphuric acid, hydrochloric acid, or
organic solvents such as paint thinner, kerosene,
acetone, benzene, or alcohol to clean the unit
surfaces.
Cleaning the heat exchanger on the
outdoor unit
1 Turn off the air conditioner and wait until the fan
stops.
2 Disconnect the power supply.
3 Spray water on the heat exchanger to remove dust
and other debris.
CAUTION
•Do not use sulphuric acid, hydrochloric acid, or
organic solvents such as paint thinner, kerosene,
acetone, benzene, or alcohol to clean the unit
surfaces.
•If you need to inspect or clean the inside of the
heat exchanger on the outdoor unit, contact a local
service centre for help.
Cleaning
36
Cleaning
English
Cleaning and Maintenance
Cleaning the sensors
If dust or foreign substances develop on a sensor, it
may detect high dust concentration. Use a vacuum
cleaner to clean the sensor and its surrounding area.
CAUTION
•Do not put any dust into the sensor openings.
•Open the indoor unit cover, fix the support, and
wipe the sensors with a cotton swab.
37
English
Cleaning and Maintenance
Cleaning the filter
Clean the air filter every two weeks or when the (filter-cleaning reminder) appears on the indoor unit
display. The time between cleanings may vary, depending on the usage and environmental conditions.
Stopper Soft brush
30 minutes
Mild detergent
Vacuum cleaner
1 Slide the filter off of the unit.
2 Use a soft brush or vacuum cleaner to remove any dust or debris on the filter.
3 Soak the filter in a solution of water and mild detergent for 30 minutes.
4 Rinse the filter and let it air dry in a well-ventilated area that is out of direct sunlight.
5 Reinstall the filter.
6 Reset the filter-cleaning reminder:
In operation ▶ ▶ ▶ Select Filter Reset. ▶
CAUTION
•Take care not to damage the filter during cleaning.
•Do not scrub the air filter with a hard-bristle brush or another cleaning utensil.
•Do not expose the air filter to direct sunlight when drying it.
38
Cleaning
English
Cleaning and Maintenance
Cleaning the PM 1.0 filter
Clean the PM 1.0 filter every 3 months. The time between cleanings may vary, depending on the usage
and environmental conditions.
CAUTION
• Unplug the power plug for safety when cleaning PM 1.0 filter.
• The inside surface of the PM 1.0 filter is sharp. Be careful not to cut your hand.
• When cleaning the PM 1.0 filter, do not disassemble it.
NOTE
•If the filter is very dirty, immerse the filter in the water in which a neutral detergent is dissolved for 30 minutes,
then rinse the filter until it is not dirty.
• Dry the PM 1.0 filter completely by leaning vertically against the wall avoiding the direct sunlight in the shade for
12 hours.
•To close the cover, pull stopper frontward.
39
English
Cleaning and Maintenance
Cleaning the WindFree panel
Clean the WindFree panel at least once a month.
1 Pull the airflow blade open.
2 Hold and pull both sides of the WindFree panel until it comes free from the air conditioner.
3 Use a soft brush or vacuum cleaner to remove any dust.
4 Hang the WindFree panel in the grooves at the bottom left and right.
5 Align the projections of the WindFree panel with the grooves at the top, middle, and bottom of the front
panel.
6 After inserting the WindFree panel, press the top 4 places and the bottom 3 places by hand so that there
is no gap to the panel.
CAUTION
•If you attach the WindFree panel without the airflow blade being open, it may become obstructed by the
WindFree panel and may not open properly.
40
Troubleshooting
English
Appendix
Problem Solution
The air conditioner stops
working.
•Make sure the unit is receiving power.
•Check the circuit breaker. If it is flipped off, flip it on again and
restart the unit. If the problem persists, contact your service
provider.
•The Timed off function may have turned off the unit. Turn on the
unit again.
Cannot change the
temperature.
•Check if the unit is in Fan or Fast mode. If so, you cannot change
the set temperature; the unit automatically controls the set
temperature.
Improper airflow temperature.
•Check the set temperature. In Cool mode, cooling occurs only
when the set temperature is lower than the current temperature.
In Heat mode, heating occurs only when the set temperature is
higher than the current temperature.
•Use
the (Temperature) button
on the remote control to change
the set temperature.
•Check if the air filter is blocked with dirt or debris. If the air filter
is blocked, the cooling and heating performance may decrease.
Clean the air filter regularly (page 37).
•Check if the outdoor unit is covered or is installed near obstacles.
Remove the coverings and obstacles.
•Check if the Defrost function is on (page 20). During defrost,
the fan stops and warm air does not come out.
•Check if doors or windows are open. This may cause poor
circulation or performance. Close all doors and windows.
•Check if the pipe length between the units exceeds the maximum
pipe length (see “Typical installation” in the Installation manual). If
so, the cooling and heating performance may decrease.
Cannot change the airflow
direction.
•Check if the good'sleep function is on in Cool mode. If so, you
cannot control the airflow direction.
Cannot change the fan speed.
•Check if the unit is in Auto, Dry, or Fast mode or the good'sleep
function is on in Cool mode. In these conditions, you cannot
control the fan speed; the unit automatically controls the fan
speed.
If the air conditioner is not operating normally, refer to the troubleshooting guide below.
Troubleshooting
42
Troubleshooting
English
Appendix
Problem Solution
The cleanliness color indicator
continuously
lights up in red.
(The cleanliness indications
are strange.)
•Check the sensors for any foreign substances and clean them if
necessary.
•If you have followed all the solutions presented in this section and
the cleanliness color indicator lights up in red for a long time, it
might be a problem with the sensor. Contact a Samsung Service
Centre.
•When the product is used in a place where a humidifier, an electric
pressure cooker, a sprayer, etc. is operating, the cleanliness may
be indicated as Poor.
The fan speed does not
change according to
cleanliness.
•Set the fan speed to Auto. The fan speed does not change
automatically when it is set to Turbo, Low, Med, or High.
The PM10, PM2.5, PM1.0
concentration values
do not change from the Good
(05) level.
•The dust concentration may continue to be at the Good level in an
enclosed space.
43
English
Appendix
Step 1. Checking the requirements
for connection
Before connecting your smartphone with the
air conditioner, make sure that the following
requirements are met:
•Wi-Fi access point: 2.4 GHz Wi-Fi access point
only
•The air conditioner and your smartphone must
be within the coverage of the same Wi-Fi access
point and connected to it. After the connection,
you can control the air conditioner from any
place via various wireless networks such as Wi-
Fi, 3G, LTE and 5G.
•The SmartThings app supports Android OS 7.0
or later (with at least 2 GB RAM) and iOS 12.0
or later. The app is optimized for iPhone 6s or
later and Samsung smartphones (Galaxy S and
Note series). The updates of the SmartThings
app or the functions supported by it may be
discontinued for the previously supported OS
versions due to the reasons such as usability
and security.
Step 2. Connecting your
smartphone to the Wi-Fi network
1 Turn on the Wi-Fi access point.
2
Tap on your smartphone.Settings Wi-Fi →
3
Tap the Wi-Fi switch to activate it, and then
select the 2.4 GHz Wi-Fi access point to connect
to.
4
If needed, enter the password for the access point.
5
Tap Advanced.
6
Top the Switch to mobile data switch to
deactivate it.
Step3. Installing the SmartThings
app
If the SmartThings app is not installed on
your smartphone, follow the procedure below.
If installed, skip to "Step 4. Configuring the
SmartThings app" on page 43.
1
Launch Play Store App Store or .
2
Tap the search field, and then search for
"SmartThings".
3
Tap INSTALL for the found SmartThings app
item.
4
Select Agree.
Step 4. Configuring the
SmartThings app
After the SmartThings app is installed, follow
the procedure below to configure it. If already
configured, skip to "Step 5. Connecting your
smartphone to the air conditioner" on page 44.
1
Launch the SmartThings app.
2
When you see pop-up windows asking for
location, Wi-Fi, Bluetooth permissions, tap
Start.
3
Tap .Log In
4
If you have no Samsung account, tap Add
account to create your Samsung account.
5
Log in to your Samsung account.
6
Consent to TERMS AND CONDITIONS.
7
When you see a pop-up window asking for
access permission to location information, tap
ALLOW.
Use the SmartThings app on your smartphone to control the air conditioner via the wireless Internet.
To remotely control the air conditioner, you need to connect your smartphone to the air conditioner. If
already connected, skip to "Step 6. Controlling the air conditioner with your smartphone" on page 44.
SmartThings app
44
SmartThings app
English
Appendix
Step 5. Connecting your
smartphone to the air conditioner
1
Plug in the power cord of the air conditioner,
and then turn on the power.
2
Launch the SmartThings app.
3
Tap Add device on the home screen of the
SmartThings app.
4
Tap ADD DEVICE MANUALLY.
5
Tap Air conditioner Room air conditioner > .
6
Press the (Timer) button on the remote
control for at least 4 seconds.
To notify that registration of the selected air
conditioner to your Samsung account is in progress,
the (Transmit) indicator blinks for several
seconds and appears on the remote control
display. When the connection is finished, the
(Transmit) indicator turns off and disappears.
A new device card for the selected air conditioner is
added to the home screen of the SmartThings app.
Step 6. Controlling the air
conditioner with your smartphone
1
Launch the SmartThings app.
2
On the home screen of the SmartThings app,
tap the device card for the air conditioner,
which was added when you proceeded with
"Step 5. Connecting your smartphone to the air
conditioner" on page 44.
WARNING
•RF exposure warning statement – for keeping
20cm distance when installing this module.
•Warning that this module should not be installed
and operating simultaneously with other radio
without additional evaluation or FCC filing.
•Your device uses non-harmonised frequency
and is intended for use in all European
countries. The WLAN can be operated in the
EU without restriction indoors, but cannot be
operated outdoors in France.
Specifications
Wi-Fi
Frequency Range Transmitter Power(Max)
2412 - 2472 MHz 20 dBm
Open Source Announcement
The software included in this product contains
open source software. You may obtain the complete
corresponding source code for a period of three years
after the last shipment of this product by sending an
email to mailto:oss.request@samsung.com.
It is also possible to obtain the complete
corresponding source code in a physical medium
such as a CD-ROM; a minimal charge will be
required.
The following URL http://opensource.samsung.
com/opensource/SMART_AT_051/seq/0 leads
to the download page of the source code made
available and open source license information as
related to this product. This offer is valid to anyone
in receipt of this information.
COUNTRY CALL OR VISIT US ONLINE AT
CHILE 800-SAMSUNG(726-7864) www.samsung.com/cl/support
QUESTIONS OR COMMENTS?

Produkt Specifikationer

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Model: AR12CSAAAWK

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