Samsung QA65QN800CJ Manual

Samsung televisión QA65QN800CJ

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USER MANUAL

Thank you for purchasing this Samsung product.

To receive more complete service, please register your product at www.samsung.com

Model Serial No.

The figures and illustrations in this User Manual are provided for reference only and may differ from the actual

product appearance. The product design and specifications may change without notice.

Before Reading This User

Manual

This TV comes with this User Manual and an embedded

e-Manual ( > > Menu Settings Support Open > >

e-Manual).

On the website (www.samsung.com), you can download the

manuals and see its contents on your PC or mobile device.

Warning! Important Safety

Instructions

Please read the Safety Instructions before using your TV. Refer to

the table below for an explanation of symbols which may be on

your Samsung product.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR BACK). THERE ARE NO USER

SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

QUALIFIED PERSONNEL.

This symbol indicates that high voltage is

present inside. It is dangerous to make any

kind of contact with any internal part of this

product.

This symbol indicates that this product has

included important literature concerning

operation and maintenance.

Class II product: This symbol indicates that a

safety connection to electrical earth (ground)

is not required. If this symbol is not present

on a product with a mains lead, the product

MUST have a reliable connection to protective

earth (ground).

AC voltage: Rated voltage marked with this

symbol is AC voltage.

DC voltage: Rated voltage marked with this

symbol is DC voltage.

Caution. Consult instructions for use: This

symbol instructs the user to consult the user

manual for further safety related information.

Power

•Do not overload wall outlets, extension cords, or adapters

beyond their voltage and capacity. It may cause fire or electric

shock.

Refer to the power specifications section of the manual or the

power supply label on the product for voltage and amperage

information.

•Power-supply cords should be placed so that they are not

likely to be walked on or pinched by items placed upon or

against them. Pay particular attention to cords at the plug

end, at wall outlets, and at the point where they exit from the

appliance.

•Never insert anything metallic into the open parts of this

apparatus. This may cause electric shock.

•To avoid electric shock, never touch the inside of this

apparatus. Only a qualified technician should open this

apparatus.

•Be sure to plug in the power cord until it is firmly seated.

When unplugging the power cord from a wall outlet, always

pull on the power cord's plug. Never unplug it by pulling on

the power cord. Do not touch the power cord with wet hands.

•If this apparatus does not operate normally - in particular,

if there are any unusual sounds or smells coming from it -

unplug it immediately and contact an authorised dealer or

Samsung service centre.

•To protect this apparatus from a lightning storm, or to leave

it unattended and unused for a long time, be sure to unplug

it from the wall outlet and disconnect the antenna or cable

system.

– Accumulated dust can cause an electric shock, an electric

leakage, or a fire by causing the power cord to generate

sparks and heat or by causing the insulation to deteriorate.

•Use only a properly grounded plug and wall outlet.

– An improper ground may cause electric shock or

equipment damage. (Class l Equipment only.)

•To turn off this apparatus completely, disconnect it from the

wall outlet. To ensure you can unplug this apparatus quickly if

necessary, make sure that the wall outlet and power plug are

readily accessible.

Installation

•Do not place this apparatus near or over a radiator or heat

•Do not place vessels (vases etc.) containing water on this

apparatus, as this can result in a fire or electric shock.

•Do not expose this apparatus to rain or moisture.

•Be sure to contact an authorised Samsung service centre

for information if you intend to install your TV in a location

with heavy dust, high or low temperatures, high humidity,

chemical substances, or where it will operate 24 hours a day

such as in an airport, a train station, etc. Failure to do so may

lead to serious damage to your TV.

•Do not expose this apparatus to dripping or splashing.

Mounting the TV on a wall

If you mount this TV on a wall, follow

the instructions exactly as set out by the

manufacturer. If it is not correctly mounted, the TV

may slide or fall and cause serious injury to a child

or adult and serious damage to the TV.

•To order the Samsung wall mount kit, contact Samsung

service centre.

•Samsung Electronics is not responsible for any damage to the

product or injury to yourself or others if you choose to install

the wall mount on your own.

•Samsung is not liable for product damage or personal injury

when a non-VESA or non-specified wall mount is used or

when the consumer fails to follow the product installation

instructions.

•You can install your wall mount on a solid wall perpendicular

to the floor. Before attaching the wall mount to surfaces other

than plaster board, contact your nearest dealer for additional

information. If you install the TV on a ceiling or slanted wall, it

may fall and result in severe personal injury.

•When installing a wall mount kit, we recommend you fasten

all four VESA screws.

•If you want to install a wall mount kit that attaches to the

wall using two top screws only, be sure to use a Samsung wall

mount kit that supports this type of installation. (You may not

be able to purchase this type of wall mount kit, depending on

the geographical area.)

•Do not mount the TV at more than a 15 degree tilt.

•Standard dimensions for wall mount kits are shown in the

table on the Unpacking and Installation Guide.

Do not install your wall mount kit while your TV is

turned on. This may result in personal injury from

electric shock.

•Do not use screws that are longer than the standard

dimension or do not comply with the VESA standard screw

specifications. Screws that are too long may cause damage to

the inside of the TV set.

•For wall mounts that do not comply with the VESA standard

screw specifications, the length of the screws may differ

depending on the wall mount specifications.

•Do not fasten the screws too firmly. This may damage the

product or cause the product to fall, leading to personal

injury. Samsung is not liable for these kinds of accidents.

•Always have two people mount the TV onto a wall.

– For 82 inch or larger models, have four people mount the

TV onto a wall.

Providing proper ventilation for your TV

When you install your TV *and One Connect Box, maintain a

distance of at least 10 TV *and One Connectcm between the Box

with other objects (walls, cabinet sides, etc.) to ensure proper

ventilation. Failing to maintain proper ventilation may result in

a fire or a problem with the product caused by an increase in its

internal temperature.

*: One Connect Box Supported Model Only

•When you install your TV with a stand or a wall mount,

we strongly recommend you use parts provided by

Samsung Electronics only. Using parts provided by another

manufacturer may cause difficulties with the product or result

in injury caused by the product falling.

Other Cautions

•The actual appearance of the TV may differ from the images

in this manual, depending on the model.

•Be careful when you touch the TV. Some parts can be warm

or hot.

Safety Precaution

Caution: Pulling, pushing, or climbing on

the TV may cause the TV to fall. In particular,

ensure your children do not hang on or

destabilise the TV. This action may cause

the TV to tip over, causing serious injuries or

death. Follow all safety precautions provided

in the Safety Flyer included with your TV. For

added stability and safety, you can purchase

and install the anti-fall device, referring to

"Preventing the TV from falling".

WARNING: Never place a television set in an

unstable location. The television set may fall,

causing serious personal injury or death. Many

injuries, particularly to children, can be avoided by

taking simple precautions such as:

•Always use cabinets or stands or mounting methods

recommended by Samsung.

•Always use furniture that can safely support the television

set.

•Always ensure the television set is not overhanging the edge

of the supporting furniture.

•Always educate children about the dangers of climbing on

furniture to reach the television set or its controls.

•Always route cords and cables connected to your television so

they cannot be tripped over, pulled or grabbed.

•Never place a television set in an unstable location.

•Never place the television set on tall furniture (for example,

cupboards or bookcases) without anchoring both the

furniture and the television set to a suitable support.

•Never place the television set on cloth or other materials that

may be located between the television set and supporting

furniture.

•Never place items that might tempt children to climb, such

as toys and remote controls, on the top of the television or

furniture on which the television is placed.

If the existing television set is going to be retained and relocated,

the same considerations as above should be applied.

•When you have to relocate or lift the TV for replacement or

cleaning, be sure not to pull out the stand.

Preventing the TV from falling

Wall-anchor

(not supplied)

1. Using the appropriate screws, firmly fasten a set of brackets

to the wall. Confirm that the screws are firmly attached to

the wall.

– You may need additional material such as wall anchors

depending on the type of wall.

2. Using the appropriately sized screws, firmly fasten a set of

brackets to the TV.

– For the screw specifications, refer to the standard screw

part in the table on the Unpacking and Installation Guide.

3. Connect the brackets fixed to the TV and the brackets fixed

to the wall with a durable, heavy-duty string, and then tie the

string tightly.

– Install the TV near the wall so that it does not fall

backwards.

– Connect the string so that the brackets fixed to the wall

are at the same height as or lower than the brackets fixed

to the TV.

Operation

•This apparatus uses batteries. In your community, there might

be environmental regulations that require you to dispose of

these batteries properly. Please contact your local authorities

for disposal or recycling information.

•Store the accessories (remote control, batteries, or etc) in a

location safely out of the reach of children.

•Do not drop or strike the product. If the product is damaged,

disconnect the power cord and contact a Samsung service

centre.

•Do not dispose of remote control or batteries in a fire.

•Do not short-circuit, disassemble, or overheat the batteries.

•CAUTION: There is danger of an explosion if you replace the

batteries used in the remote with the wrong type of battery.

Replace only with the same or equivalent type.

•WARNING - TO PREVENT THE SPREAD OF

FIRE, KEEP CANDLES AND OTHER ITEMS

WITH OPEN FLAMES AWAY FROM THIS

PRODUCT AT ALL TIMES.

Caring for the TV

•To clean this apparatus, unplug the power cord from the wall

outlet and wipe the product with a soft, dry cloth. Do not

use any chemicals such as wax, benzene, alcohol, thinners,

insecticide, aerial fresheners, lubricants, or detergents. These

chemicals can damage the appearance of the TV or erase the

printing on the product.

•The exterior and screen of the TV can get scratched during

cleaning. Be sure to wipe the exterior and screen carefully

using a soft cloth to prevent scratches.

•Do not spray water or any liquid directly onto the TV. Any

liquid that goes into the product may cause a failure, fire, or

electric shock.

01 What's in the Box?

Make sure the following items are included with your TV. If any

items are missing, contact your dealer.

•User Manual

•Warranty Card / Regulatory Guide (Not available in some

locations)

•Antenna adapter

•*Samsung Smart Remote

•*Remote Control & Batteries

•*TV Power Cord

•*Wall Mount Adapter x 2

•**One Connect Box

•**One Connect Box Power Cord

•**One Connect Cable x 2

•**One Connect cable holder (for wall mount)

•Web Camera / Lens Cover / Pogo Gender (QN95C Series only)

*: Some of the items specified above may not be included in the

package, depending on the model or geographical area.

**: , QN8**C, QN9**C, S95CQN7**C Series

•The items’ colours and shapes may vary depending on the

models.

•Cables not included can be purchased separately.

•Check for any accessories hidden behind or in the packing

materials when opening the box.

[Note: Insert the power cord securely to prevent loosening

from the TV.

Warning: Screens can be damaged from

direct pressure when handled incorrectly. We

recommend lifting the TV at the edges, as shown.

For more information about handling, refer to the

Unpacking and Installation Guide came with this

product.

Do Not Touch

This Screen!

Using the One Connect cable holder

You can use the One Connect cable holder to tidy up the cables

while installing the wall mount.

02 Connecting the TV to the

One Connect Box

(One Connect Box Supported Model only)

For more information about how to connect via the One Connect

Box, refer to Unpacking and Installation Guide.

•Do not use the One Connect Box in the upside-

down or upright position.

•Take care not to subject the cable to any of the

actions below. The One Connect Cable contains

a power circuit.

Bending Twisting Pulling Pressing on Electric

shock

03 Initial Setup

When you turn on your TV for the first time, it immediately

starts the Initial Setup. Follow the instructions displayed on the

screen and configure the TV's basic settings to suit your viewing

environment.

•You will need a Samsung Account to access our network-

based smart services. If you choose not to log in, you will only

get a connection to terrestrial TV (applicable to devices with

tuners only) and external devices, e.g. via HDMI.

Connecting the antenna adapter

Connect the provided antenna adapter to an antenna terminal

on the wall, and then connect the antenna cable, which is

connected to ANT on the TV, to the antenna adapter.

The connected antenna adapter prevents overload that may

occur due to potential difference between the antenna terminal

on the wall and the antenna cable, consequently being able to

prevent product damage or fire.

•Be sure to use the provided antenna adapter.

•The method for connecting the antenna adapter and the

markings on the antenna terminals may differ depending on

the model and geographical region.

•If you use the antenna adapter where antenna signals are

weak, the screen may become blurry.

*: One Connect Box Supported Model Only

– The image on your TV may differ from the image above

depending on the model and geographical area.

Using the TV Controller

You can turn on the TV with the TV Controller button at the

bottom of the TV, and then use the Control menu. The Control

menu appears when the TV Controller button is pressed while

the TV is On.

•The position and shape of the buttons at the bottom of the TV

may differ depending on the model.

•The screen may dim if the protective film on the SAMSUNG

logo or the bottom of the TV is not detached. If protective film

is attached, remove the film.

Control menu

TV Controller button / / Remote control sensor Microphone

switch

TV Controller button / Remote control sensor

Microphone switch

How to turn on and off the Microphone

Type A Type B Type C

: On Off

You can turn on or off the microphone by using the switch at the

bottom of the TV. If microphone is turned off, All voice and sound

features using microphone are not available.

•This function is supported only in QN7**C/QN8**C/QN9**C/

Q7*C/Q8*C/QN8*C/QN9*C/S9*C Series.

•The position and shape of the microphone switch may differ

depending on the model.

•During analysis using data from the microphone, the data is

not saved.

Connecting the camera to the

product (QN95C Series only)

When you connect a camera, you can use video calls, home

workouts, and other new features with the camera.

Resolution 1920 x 1080, 30 fps (FHD)

Automatic lighting correction YES

Viewing angle 85 °

04 Troubleshooting and

Maintenance

Troubleshooting

For more information, refer to "Troubleshooting" in the

e-Manual.

> > Menu Settings Support > > Open e-Manual >

Troubleshooting

If none of the troubleshooting tips apply, please visit "www.

samsung.com" and click Support or contact the Samsung service

centre.

•This panel is made up of sub pixels which require

sophisticated technology to produce. There may be, however,

a few bright or dark pixels on the screen. These pixels will

have no impact on the performance of the product.

•To keep your TV in optimum condition, upgrade to the latest

software. Use the functions Update Now or Auto update

on the TV's menu ( > > Menu Settings Support > >

Software Update Update Now Auto update > or ).

The TV won’t turn on.

•Make sure that the power cord is securely plugged into the

product and the wall outlet.

•Make sure that the wall outlet is working and the remote

control sensor at the bottom of the TV is lit and glowing a

solid red.

•Try pressing the TV Controller button at the bottom of the TV

to make sure that the problem is not with the remote control.

If the TV turns on, refer to "The remote control does not work".

The remote control does not work.

•Check if the remote control sensor at the bottom of the TV

blinks when you press the button on the remote control.

– CU7 Series (except for model): If it does not blink, CU77**

replace the remote control's batteries. Make sure that the

batteries are installed with their poles (+/–) in the correct

direction. Alkaline batteries are recommended for longer

battery life.

– Other models: When the remote's battery is discharged,

charge the battery using the USB charging port (C-type), or

turn over the remote to expose the solar cell to light.

•Try pointing the remote directly at the TV from 1.5-1.8 m away.

•If your TV came with a Samsung Smart Remote (Bluetooth

Remote), make sure to pair the remote to the TV. To pair

a Samsung Smart Remote, press the and buttons

together for 3 seconds.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically.

This feature measures the light in your room and optimises

the brightness of the TV automatically to reduce power

consumption. If you want to turn this off, go to > Menu

> Settings > > All Settings General & Privacy Power and >

Energy Saving Brightness Optimisation > .

•The eco sensor is located at the bottom of the TV. Do not

block the sensor with any object. This can decrease picture

brightness.

05 Specifications and Other

Information

Specifications

Display Resolution

QN7**C/QN8**C/QN9**C Series: 7680 x 4320

Other models: 3840 x 2160

Sound (Output)

CU7/CU8/Q6*C/Q7*C 20 Series: W

QN9*C (43") Series: 20 W

S9 C/Q8*C0 Series: 40 W

QN9*C (50") Series: 40 W

QN8*C 60 Series: W

QN9*C (55"-75") Series: 60 W

S95C/QN95C/QN8**C Series: 70 W

QN9**C 90 Series: W

Operating Temperature

10 °C to 40 °C (50 °F to 104 °F)

Operating Humidity

10 % to 80 %, non-condensing

Storage Temperature

-20 °C to 45 °C (-4 °F to 113 °F)

Storage Humidity

5 % to 95 %, non-condensing

Notes

•This device is a Class B digital apparatus.

•For information about the power supply, and more

information about power consumption, refer to the

information on the label attached to the product.

– On most models, the label is attached to the back of

the TV. (On some models, the label is inside the cover

terminal.)

– On One Connect Box models, the label is attached to the

bottom of the One Connect Box.

•The images and specifications of the Unpacking and

Installation Guide may differ from the actual product.

•The screen size on the energy label and package may have

the tolerance within ±1 cm.

•To connect a LAN cable, use a CAT 7 (*STP type) cable for the

connection. (100/10 Mbps)

* Shielded Twisted Pair

•An administration fee may be charged in the following

situations:

(a) An engineer is called out at your request, but it is found

that the product has no defect (i.e., where the user manual

has not been read).

(b) You bring the unit to the Samsung service centre, but it

is found that the product has no defect (i.e., where the user

manual has not been read).

•You will be informed of the administration fee amount before

a technician visits.

Decreasing power consumption

When you shut the TV off, it enters Standby mode. In Standby

mode, it continues to draw a small amount of power. To decrease

power consumption, unplug the power cord when you don't

intend to use the TV for a long time.

Licences

The terms HDMI, HDMI High-Definition Multimedia Interface,

HDMI trade dress and the HDMI Logos are trademarks or

registered trademarks of HDMI Licensing Administrator, Inc.

ENG

-01

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.

Country/Area Samsung Service Centre Website

HONG KONG 3698 4698 www.samsung.com/hk/support (Chinese)

www.samsung.com/hk_en/support (English)

MACAU 0800 333 www.samsung.com/hk/support (Chinese)

www.samsung.com/hk_en/support (English)

Produkt Specifikationer

Mærke:	Samsung
Kategori:	televisión
Model:	QA65QN800CJ

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