Samsung QA85QN85BAW Manual

Samsung televisión QA85QN85BAW

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E-MANUAL

Thank you for purchasing this Samsung product.

To receive more complete service, please register your

product at

www.samsung.com

Model Serial No.

To directly go to the page that provides instructions on

how to use the manual for visually impaired users, select

the Menu Learning Screen link below.

"Menu Learning Screen" Link

Turning on the TV with a mobile device

Menu Settings All Settings Connection Network Expert Settings Power On

with Mobile Try Now

You can turn on the TV using a mobile device connected to the same network as the TV.

This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay

function.

Apple AirPlay may not be supported depending on the model or geographical area.

Connecting an IP control device to the TV

Menu Settings All Settings Connection Network Expert Settings IP Remote

Try Now

You can connect an IP control device to the TV remotely to manage your IP device.

To use this function, must be turned on.Power On with Mobile

Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if

an authorised third-party custom controller is installed and for a Samsung TV and if your Wi-Ficongured specically

network is password protected.

This function may not be supported depending on the model or geographical area.

Allowing to connect a wireless network

Menu Settings All Settings Connection Network Expert Settings Wi-Fi

Try Now

You can enable the connection to Wi-Fi.

To connect a wireless network, the function must be active.

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Button

ButtonButton Description

Description

DescriptionDescription

(Play/pause)

When pressed, the playback controls appear. Using these controls, you can control the media

content that is playing.

Press the button to use the recording or Timeshift function while watching the broadcast.

To use Game Bar, press and hold the button in .Game Mode

Game Bar may not be supported depending on the model or geographical area.

(Volume) Move the button up or down to adjust the volume. To mute the sound, press the button. When

pressed for 2 seconds or more, the appears.Accessibility Shortcuts

(Channel)

Move the button up or down to change the channel. To see the or screen,Guide Channel List

press the button. When pressed for 1 second or more, the screen appears.Channel List

Press and hold the button up or down to quickly change the channel.

(Launch app button)

Launch the app indicated by the button.

Available apps may differ depending on the geographical area or contents provider.

This function may not be supported depending on the model or geographical area.

Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental

conditions.

The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you

must universal remote control for the device. For more information, refer to "Controlling External Devices with acongure

Samsung Remote Control - Using the Universal Remote".

To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect

the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)".

- 29 -

Button

ButtonButton Description

Description

DescriptionDescription

(Power)

Press to turn the TV on or off.

For The Frame model, When watching TV, press to switch to mode. In mode, press toArt Art

switch to the Home. Press and hold to turn off the TV completely.Media

(Voice Assistant)

Runs Voice Assistant. Press and hold the button, say a command, and then release the button to

run Voice Assistant.

The supported Voice Assistant's languages and features may differ by geographical

region.

(Settings / Number /

Option button)

Each time you press this button, Settings menu / virtual numeric pad / Option pad are displayed

alternately.

• Use this button to access additional options that are specific to the feature in use.

• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter

numeric values. Select numbers and then select Done or Enter Number to enter a numeric

value. Use to change the channel, enter a PIN, ZIP code and etc.

(Colour button) When pressed, coloured buttons appear on the screen. Use this button to access additional

options that are to the feature in use.specic

Directional button

(up/down/left/right) Moves the focus.

Select Selects or runs a focused item. When pressed while you are watching a broadcast programme,

detailed programme information appears.

(Return)

Press to return to the previous menu. When pressed for 1 second or more, the running function

is terminated. When pressed while you are watching a programme, the previous channel

appears.

(Smart Hub)

Press to switch to the Home.Media

For The Frame model, in mode, press to switch to the Home.Art Art

- 31 -

Button

ButtonButton Description

Description

DescriptionDescription

(Power)

Press to turn the TV on or off.

• Select whether to switch the TV to Landscape Mode or Portrait Mode before turning off or to

turn off the TV without changing the orientation. To change to the desired setting, navigate

to Power Off Mode ( Menu Settings All Settings General & Privacy

Power and Energy Saving Power Off Mode) and change the setting.

(Voice Assistant)

Runs Voice Assistant. Press and hold the button, say a command, and then release the button to

run Voice Assistant.

The supported Voice Assistant's languages and features may differ by geographical

region.

(Settings / Number /

Colour button)

Each time you press this button, Settings menu / virtual numeric pad / Option pad with Colour

buttons are displayed alternately.

• Use this button to access additional options that are specific to the feature in use.

• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter

numeric values. Select numbers and then select Done or Enter Number to enter a numeric

value. Use to change the channel, enter a PIN, ZIP code and etc.

If the Colour Button appears with a number strip on the screen, select the Colour Button

and then select a colour by using the directional button (up/down/left/right). Usespecic

this to access additional options that are to the feature in use.specic

(Rotate) Press the button to rotate the screen to landscape or portrait mode.

Directional button

(up/down/left/right) Moves the focus.

Select Selects or runs a focused item. When pressed while you are watching a broadcast programme,

detailed programme information appears.

(Return)

Press to return to the previous menu. When pressed for 1 second or more, the running function

is terminated. When pressed while you are watching a programme, the previous channel

appears.

(Smart Hub) Press to switch to the Home. From the screen, press to switch to the Media Ambient Ambient

Home.

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Connecting the Samsung Smart Remote to the TV

Connect the Samsung Smart Remote to your TV to operate the TV.

When you turn on the TV for the time, the Samsung Smart Remote pairs to the TV automatically. If therst

Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, then press and hold the

and buttons simultaneously for 3 seconds or more.

- 36 -

– Setting Motion Detector Sensitivity: Set the sensor sensitivity so that the TV turns on or off automatically

when motion is detected in Art mode.

Motion Detector Sensitivity may not be supported depending on the model or geographical area.

– Setting Night Mode: This mode detects lights around the TV to automatically turn on or off the TV depending

on the presence of light.

If the TV model name is 32LS03B and you turn on Night Mode, only auto off is supported.

Precautions when using Art mode

Motion Sensor may not be supported depending on the model or geographical area.

• The motion sensor is located at the bottom of the TV. Do not block the sensor at the front of the TV. The motion

sensor as well as the brightness and colour tone of the screen can be affected.

• mode uses algorithms to minimise image burn-in that can be caused by displaying still images on the screenArt

for long periods of time.

• The performance of the sensor may vary depending on the TV installation and operating environment.

– The screen brightness and colour tone may be affected depending on the colour of the floor on which the TV

stands.

– In an environment where special light sources other than standard light sources (halogen, fluorescent) are

used, the sensor's motion recognition performance may vary depending on the positions, types, and number

of the light sources.

– If the area around the TV is too dark or bright, the screen brightness may be limited or the sensor may not

work normally.

– If the TV is installed too high or too low, the sensor may not work normally.

– The motion sensor may sense motion from a flashing LED, a pet, a car moving outside the window or other

occurrence and start operating.

• Depending on the Auto Power Off function settings, the TV may turn off when there is no user input in mode,Art

such as inputs from the remote control ( Menu Settings All Settings General & Privacy

Power and Energy Saving Auto Power Off). Try Now

• The following functions are disabled in Art mode.

– Menu Settings All Settings General & Privacy System Manager Time Sleep Timer

Try Now

– Menu Settings All Settings General & Privacy System Manager Time Off Timer

Try Now

– Menu Settings All Settings General & Privacy Power and Energy Saving Screen Saver

Try Now

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3. Settings

Move the focus to the menu to display quick setting options below the menu. Quick Settings can be used toSettings

quickly frequently used features.congure

•All Settings

Displays the menu for settings.Settings conguring specic

•Support

Displays the settings menu.Support

•Network

Check your network connection. To check your network connection or change the connection settings, press

the down directional button, and select either or .Network Status Network Settings

•Intelligent Mode

Improves your viewing experience by recognising your content, usage patterns, and the environment around

your TV.

This function may not be supported depending on the model or geographical area.

For more information about the Intelligent Mode, refer to "Using Intelligent Mode".

•Picture Mode

Change the picture mode for the optimal viewing experience. Press the Select button to change the Picture

Mode.

•Picture Setup

Easily the screen settings: , , , and .congure Brightness Contrast Sharpness Colour Tint (G/R)

•Sound Mode

You can select a sound mode to optimise your listening experience. To change the sound mode, press the Select

button. To make adjustments, press the down directional button, and then select .ne Equaliser Setup

•Sound Output

You can select which speakers the TV uses for audio output. To change the audio output, press the Select

button.

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Using Samsung DeX

Run on your mobile device to connect the software to the TV.Samsung DeX

Follow the on-screen instructions to connect . Some models may not be searched when connectingSamsung DeX

the TV from a mobile device through . If that is the case, follow the instructions shown on the mobileSamsung DeX

device screen to connect the software.

This function is available only on mobile devices that support the wireless Samsung DeX.

Using Microsoft 365

You can read or create a document after accessing the Microsoft 365 website.

Run the site in full screen mode.

URL is impossible in the Microsoft 365 page.modication

Adding the Web Service

Select the icon. Use the bookmarking function of the browser, you can add or deleteAdd Web Service Workspace

the web service link to or from .Workspace

To add the web service, you must be signed in to your Samsung account.

The number of web services that can be added to is limited.Workspace

Workspace Workspace browser not share data with Internet. (Web browser outside from )

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3. Samsung Account

Go to the screen to create a new account or sign out of your account.Samsung Account

If you are signed out of your Samsung Account, select to sign in.Sign In

4. Settings

Congure notication settings for devices connected via SmartThings. Turn on the SmartThings Hub feature.

5.List View Map View /

Displays the detected devices in a map or list.

In mode, you can move the position of a device to create a custom map and check the device status.Map View

List of devices compatible with the TV

Type

TypeType Description Detail

Description Detail

Description DetailDescription Detail

Mobile devices

Galaxy Series (S6, Android 7.0 or later)

iPhone Series (iOS 7.1 or later)

SmartThings app must have been installed in case of Android devices.

Devices for IR remote control

(IR Snifng) Air conditioner, air robot vacuum cleaner, electric fan, purier, humidier

Bluetooth devices Bluetooth speaker, headset, Soundbar, keyboard, mouse, game pad

SmartThings devices

For details on SmartThings devices, access https://www.smartthings.com/products.

SmartThings devices can also be controlled from the mobile app.

External devices

DVD player, Blu-ray player, home theatre system, game console, OTT box, set-top box,

USB device

The devices must be connected to the HDMI or USB port.

For a detailed list of supported devices, visit www.samsung.com.

This function may not be available depending on the external device.

- 85 -

Using the SmartThings Hub function

This function may not be supported depending on the connected device type.

Use the SmartThings Hub feature on the TV to connect IoT devices (e.g., light bulbs, plugs, or sensors) that require

SmartThings Hub.

Turn on SmartThings Hub on the TV, and then use the mobile app to register IoT devices.

Make sure to use the same Samsung Account to log in to the TV and mobile SmartThings app.

• Turning on SmartThings Hub from the TV: Menu Connected Devices SmartThings Settings

SmartThings Hub Using SmartThings Hub

To use the Zigbee protocol, purchase a SmartThings dongle (USB type) separately.

Models that support the SmartThings dongle include QLED TV, OLED TV, BU8 series, The Serif, The Sero and The Frame,

released in 2022.

To check the dongle connection, navigate to Menu Connected Devices SmartThings Settings

SmartThings Hub.

If you remove the SmartThings dongle from the TV or remove the TV power cable, the devices connected via the

SmartThings Hub may become disconnected. Disconnected devices require reconnection.

- 86 -

Tune Station (MusicTV) functions

Tune Station is an all-purpose dashboard to simplify the entire musical experience when user wants to play music

le from USB source.

It provides feature to user like themes, concert mode control, external speakers indicator - all from single display

interface.

This function may not be supported depending on the model or geographical area.

How to use Tune Station

Tune Station Registration

Search "Tune Station" from App Search and install Tune Station Launcher.

After Install, add to home. Now Tune Station App Icon will show on Home Screen.

When you select the Tune Station App icon in Home Screen, app will be launched in full screen and all Music les

will be loaded, if USB is attached to TV.

Launching Tune Station

You can launch Tune Station in following ways:

Select Music on USB storage device or hard disk drive attached to TV. On clicking Music File Tune Stationles

App will be launched.

You can manually launch Tune Station from Home Screen. On launch it shows Music if USB storage deviceles

is attached to TV.

On clicking any recent played songs from Home Screen, Tune Station App will be launched.

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•Repeat

Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly.

•Shuffle

Plays music files in random order.

•Picture Off

Plays music files with the screen off.

•Fit to Screen

Fits a photo to the screen.

•Rotate left / Rotate right

Rotates a photo left or right.

•Zoom

Zooms in a photo.

•Background Music

Pauses or resumes the background music while the TV displays photos.

This function is available after enabling the Background Music option.

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•Samsung TV Plus

While the TV is connected to the Internet, you can watch popular programmes or highlights for each theme

through a virtual channel at any time. As with regular channels, the TV provides the daily programme schedules

for Samsung TV Plus.

This function may not be supported depending on the model or geographical area.

•Channel Type

Filters the list so that it includes channels of a selected type. However, Channel Type can only be used channels

contain the type information.

This function may not be supported depending on the incoming broadcast signal.

•Favourites

Displays favourite channels from Favourites 1 through Favourites 5.

It displays only the Favourites that includes the Favourite channel.

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Selecting the broadcasting audio option

Menu Settings All Settings Broadcasting Dual Sound Try Now

Set audio options for stereo or bilingual broadcasts. For more information, refer to "Supported broadcasting audio

options".

This function may not be supported depending on the model or geographical area.

Using Programme Rating Lock

Menu Settings All Settings General & Privacy Parental Settings Programme

Rating Lock Try Now

This function may not be supported depending on the model or geographical area.

This function is useful for controlling what programmes children can watch on the TV based on their ratings.

Programme Rating Lock does not, however, block programmes originating from external sources, such as Blu-ray

players, DVD players or USB les.

Every time you access , you must enter the security PIN. You must also enter this PIN toProgramme Rating Lock

watch a blocked programme. The default PIN is "0000". To change the PIN, go to Menu Settings All

Settings General & Privacy System Manager Change PIN. Try Now

For more information about how to set your password, refer to "Setting up a password".

Change PIN may not be supported depending on the model or geographical area.

The is not available in HDMI or Component mode.Broadcasting

Programme Rating Lock may not be supported depending on your input signal.

Conguring advanced broadcasting settings

Menu Settings All Settings Broadcasting Expert Settings Try Now

- 123 -

Tuning broadcast signals manually

Menu Settings All Settings Broadcasting Expert Settings Manual Scan Try Now

You can scan for all the channels manually and store the scanned channels in the TV.

This function may not be supported depending on the model or geographical area.

Tuning digital channels

Menu Settings All Settings Broadcasting Expert Settings Manual Scan

Digital Channel Tuning

Select , and then , and , and then select to automatically scanNew congure Channel Frequency Bandwidth Search

and store a list of digital channels in the TV.

This function may not be supported depending on the model or geographical area.

Tuning analogue channels

Menu Settings All Settings Broadcasting Expert Settings Manual Scan

Analogue Channel Tuning

Select and , , , and to scan for analogueNew congure Programme Colour System Sound System Channel Search

channels. Then, select to store the scanned channels in the TV.Store

This function is only available for analogue broadcasts.

This function may not be supported depending on the model or geographical area.

Channel mode

• (programme mode)P

When tuning is complete, the broadcasting stations in your area have been assigned to position numbers from

P0 to P99. You can select a channel by entering the position number in this mode.

• (aerial channel mode) / C S (cable channel mode)

These two modes allow you to select a channel by entering the assigned number for each aerial broadcasting

station or cable channel.

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Selecting the broadcast audio language

Menu Settings All Settings Broadcasting Expert Settings Audio Options

Try Now

This is the language you will hear while watching TV if the language is included in the broadcast signal. Audio

Options functions differently for analogue and digital channels.

This function may not be supported depending on the model or geographical area.

This function may not be supported depending on the incoming broadcast signal.

•Audio Language Settings

You can change the audio language you want to hear.

The available language may differ with the broadcast.

•Audio Format

You can change the audio format you want to hear.

The supported audio format may differ with the broadcast programme.

This option is only available on digital channels.

Showing TVkey Interface menu

Menu Settings All Settings Broadcasting Expert Settings TVkey Interface

Try Now

You can use the following functions:

•TVkey Menu: Show TVkey Interface menu.

•Delete TV Service: Show the TVkey operator list to delete.

This function may not be supported depending on the model or geographical area.

Postcode for Emergency Broadcasts

Menu Settings All Settings Broadcasting Expert Settings Postcode for

Emergency Broadcasts Postcode Try Now

Enter your postcode to receive emergency broadcasts for your local area.

This function may not be supported depending on the model or geographical area.

- 128 -

Conguring advanced picture settings

Menu Settings All Settings Picture Expert Settings Try Now

Congure the screen settings to your taste by using the following functions:

•Brightness Try Now

Adjust the overall picture brightness. The closer to 50, the brighter the picture.

•Contrast Try Now

Adjust the difference between the darkest and brightest areas between objects and their background. The closer

to 50, the larger the difference.

•Sharpness Try Now

Adjust the outline sharpness of objects. The closer to 20, the sharper the object outlines.

•Colour Try Now

Adjust the chroma of a video. The closer to 50, the deeper the colours.

•Tint (G/R) Try Now

Adjust the colour tone. The higher either value, the redder or greener the video.

•Apply Picture Settings Try Now

Apply the selected picture settings to the current input source or all input sources.

•Picture Clarity Settings Try Now

Optimise a video that has many dynamic scenes.

When LED Clear Motion or Clear motion is set to On, the screen appears darker than when it is Off.

•Local Dimming Try Now

Maximise the contrast ratio by automatically adjusting brightness for each section of the picture.

This function may not be supported depending on the model or geographical area.

•Contrast Enhancer Try Now

Automatically adjust the contrast to prevent excessive brightness differences between brighter and darker

areas.

- 132 -

Conguring a Sound Mode and Expert Settings

Change the Sound Mode and adjust Expert Settings.

Choosing a sound mode

Menu Settings All Settings Sound Sound Mode Try Now

You can select the available sound mode that you prefer for a content type or your listening environment.

When an external device is connected, may change accordingly.Sound Mode

This function may not be supported depending on the model.

Conguring advanced sound settings

Menu Settings All Settings Sound Expert Settings Try Now

You can personalise the sound quality by adjusting the following settings.

Supported menu options may vary depending on the setting.Sound Output

•Balance Try Now

Adjust the volumes of the left and right speakers to balance the sound levels.

When the TV is used in portrait mode, the Balance function may not work properly.

•Equaliser Try Now

Customise the TV sound by adjusting the volume of high-pitched and low-pitched sounds.

This function is not available when the Adaptive Sound+ or Active Voice Amplifier function is turned on.

This function is not available when the Sound Mode function is set to Adaptive Sound Game, , or Amplify.

The name and properties of this function may appear differently depending on the connected external device.

•HDMI-eARC Mode Try Now

You can connect an audio device that supports eARC via HDMI-eARC. Muting occurs temporarily during device

connection.

•Digital Output Audio Format Try Now

Select a digital audio output format. If you select Auto option, the audio output mode automatically changes to

the mode supported by the connected sound bar or A/V receiver.

If you select the Pass-through option, audio data is output with no processing.

This function is available when the input source is HDMI and the receiver is connected via HDMI-eARC.

- 138 -

•Digital Output Audio Delay Try Now

Adjust the output delay time for digital audio.

This feature is only available when the external device is connected via HDMI(ARC), HDMI(eARC) and SPDIF (Sony Philips

Digital Interface).

This function may not be supported depending on the model.

•Dolby Atmos Try Now

Set to if the audio device connected via the HDMI (eARC) port supports Dolby Atmos. When the option is setOn

to , Dolby Digital+ with Atmos stream, sent from an external device, can be received. If you change the settingOn

when the input source is set to HDMI, the screen may flicker. If this function is on, set Digital Output Audio

Format to Auto.

When watching TV using the embedded speakers, the virtual surround sound effect of Dolby Atmos can be

turned on or off. If the TV has been installed in portrait mode by using separate accessories, the virtual surround

sound effect through the TV speakers does not work.

This function may not be supported depending on the model.

•Auto Volume Try Now

Automatically adjusts the sound to a certain level when changing channels or switching to another external

input.

•Sound Feedback Try Now

Plays the notification sound when manipulating a menu or selecting an option.

•Simultaneous Optical Output

The device connected via optical always outputs sound.

•Reset Sound Try Now

Reset changed sound settings.

Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz.

Some SPDIF receivers may not be compatible with HD audio format.

- 139 -

Using the Panel Care Functions

Adjusts settings to protect the screen.

Setting the Panel Care

Menu Settings All Settings General & Privacy Panel Care

This function is supported on the OLED TV models only.

•Pixel Shift

Moves pixels at regular intervals to prevent screen issues.

When the Pixel Shift mode is used, some of the screen edges may move outside the screen borders and may not be

visible. To fix the screen at the home position, turn off the Pixel Shift mode.

To prevent afterimage when viewing content with a lot of static images, turn on the Pixel Shift mode.

•Adjust Logo Brightness

Prevents screen issues by lowering the brightness of fixed images, such as logos and banners.

•Pixel Refresh

Adjusts pixels to provide a clearer screen. Some features, such as reservation, recording and voice recognition,

do not work during Pixel Refresh.

Run this function when there are after-images on the screen.

- 147 -

Using Voice Assistants on the TV

You can change the settings of a Voice Assistant after selecting it.

Select the Voice Assistant

Menu Settings All Settings General & Privacy Voice Voice Assistant Try Now

Select which you would like to help control your TV.Voice Assistant

To use this function, the TV must be connected to the network.

This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.

Voice Assistant only supports some languages, and the supported functions may differ depending on the geographical

area.

The function may not be supported depending on the model, or geographical area.Voice Wake-up Voice Assistant

•Bixby / Amazon Alexa / Google Assistant

To use the Voice Assistant, follow the instructions on the TV screen to enable the selected Voice Assistant.

To change the settings for Voice Assistant, run the Settings menu under each Voice Assistant Menu (

Settings All Settings General & Privacy Voice Voice Assistant). Try Now

To enable the Settings menus for each Voice Assistant, log in each Voice Assistant.

For an example of Voice command, see the Settings menus for each Voice Assistant.

- 155 -

Using Other Functions

You can view other functions.

Changing the menu language

Menu Settings All Settings General & Privacy System Manager Language

Try Now

Setting up a password

Menu Settings All Settings General & Privacy System Manager Change PIN

Try Now

The PIN input window appears. Enter a PIN. Enter it again to it. The default PIN is "0000".conrm

This function may not be supported depending on the model or geographical area.

If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the

remote control in the order shown to reset the PIN to "0000".

On the Samsung Smart Remote: Press (Volume) button. Volume Up Volume Down Volume Up

On the Standard Remote Control: Press button. ( ) (Volume Up) Press RETURN button. ( ) (Volume Down)

Press RETURN button. ( ) (Volume Up) Press RETURN button.

Selecting Usage or Retail Mode

Menu Settings All Settings General & Privacy System Manager Usage Mode

Try Now

You can set the TV for retail environments by setting to .Usage Mode Retail Mode

For all other uses, select .Home Mode

Use only in a store. With , some functions are disabled and the TV settings automatically reset afterRetail Mode Retail Mode

a preset amount of time.

This function may not be supported depending on the model.

- 156 -

4 AD/SUBT.

Depending on the model or geographical area.

Size: Displays the teletext on the upper half of the screen in double-size. To move the text to the lower half of the

screen, press it again. For normal display, press it once again.

9 RETURN

Hold: Holds the display at the current page, in the case that there are several secondary pages that follow

automatically. To undo, press it again.

7 EXIT

Cancel: Shrinks the Teletext display to overlap with the current broadcast. To undo, press it again.

Typical Teletext page

Part

PartPart Contents

Contents

ContentsContents

A Selected page number.

B Broadcasting channel identity.

C Current page number or search indications.

D Date and time.

E Text.

F Status information. FASTEXT information.

- 165 -

Read Before Using Apps

Read this information before using Apps.

• If you want to download new apps using Apps, first sign in to your Samsung account.

• Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content,

certain features, applications and services may not be available on all devices or in all territories. Visit

https://www.samsung.com for more information on specific device information and content availability.

Services and content availability are subject to change without prior notice.

• Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by the

service provider for any reason.

• Application services may be provided in English only and available content may differ with the geographical

area.

• For more information about applications, visit the applicable service provider's website.

• An unstable network connection may cause delays or interruptions. In addition, applications may terminate

automatically depending on the network environment. If this occurs, check your network connection and try

again.

• Application services and updates may become unavailable.

• Application content is subject to change by the service provider without prior notice.

• Specific services may differ with the version of the application installed on the TV.

• An application's functionality may change in future versions of the application. If this occurs, run the

application's tutorial or visit the service provider's website.

• Depending on the service provider's policies, certain applications may not support multitasking.

• For details on how to subscribe or unsubscribe from an app, please contact the service provider.

- 169 -

Supported subtitles

Subtitle formats

Name

NameName Format

Format

FormatFormat

MPEG-4 Timed text .ttxt

SAMI .smi

SubRip .srt

SubViewer .sub

Micro DVD .sub or .txt

SubStation Alpha .ssa

Advanced SubStation Alpha .ass

SMPTE-TT Text .xml

Video formats with subtitles

Name

NameName Container

Container

ContainerContainer

Xsub AVI

SubStation Alpha MKV

Advanced SubStation Alpha MKV

SubRip MKV

VobSub MKV

MPEG-4 Timed text MP4

TTML in smooth streaming MP4

SMPTE-TT TEXT MP4

SMPTE-TT PNG MP4

- 173 -

Supported image formats and resolutions

File extension

File extensionFile extension Format

Format

FormatFormat Resolution

Resolution

ResolutionResolution

*.jpg

*.jpeg

JPEG 15360 x 9024

*.png PNG 4096 x 4096

*.bmp BMP 4096 x 4096

*.mpo MPO 15360 x 8640

*.heic HEIF 12000 x 9000

The MPO format is supported partly.

The HEIF format is may not be supported depending on the model or geographical area.

HEIF supports only the single image of grid type (grid) and its minimum resolution must be at least 512 pixels in width or

height.

Supported music formats and codecs

File extension

File extensionFile extension Format

Format

FormatFormat Codec

Codec

CodecCodec Note

Note

NoteNote

*.mp3 MPEG MPEG1 Audio Layer 3

*.m4a

*.mpa

*.aac

MPEG4 AAC

*.ac FLAC FLAC Supports up to 16/24 Bit, 48/96/192 kHz, 5.1

channel

*.ogg OGG Vorbis Supports up to 2 channels

*.wma WMA WMA

WMA is supported up to 10 Pro 5.1 channels.

WMA lossless audio is not supported.

*.wav wav wav

*.mid

*.midi

midi midi

Supports type 0 and type 1.

Seek is not supported.

Supports USB device only.

*.ape ape ape

*.aif

*.aiff

AIFF AIFF

*.m4a ALAC ALAC

- 174 -

The TV remains on or does not turn on automatically.

If the surrounding area is too dark or bright, the motion sensor may not work normally. The performance of the

motion sensor may be affected by the installation environment (height, tilt, obstacles). If the clothes you wear or

your skin colour is similar to the surrounding shading, the motion sensor may not work properly.

Motion Sensor may not be supported depending on the model or geographical area.

The TV responds to all visual changes around it (lights, displays, dogs, out-of-window changes and other

occurrences). You can adjust the response level by adjusting the sensitivity of the motion detector.

• left directional button Art Art Mode Options Motion Detector

Art Mode Options Art can be found at the bottom of the home. To the option settings, scroll down to the farcongure

bottom.

Motion Detector may not be supported depending on the model or geographical area.

Unable to a Channelnd

If your TV is not connected to a cable box or satellite box, run .Auto Tuning

• Menu Settings All Settings Broadcasting Auto Tuning Settings Auto Tuning( ) Try Now

The may not appear depending on the model or geographical area.Auto Tuning Settings

When using a broadcast receiver such as set-top box and IPTV, check the connection to the TV.

• Menu Connected Devices Connection Guide Try Now

When the symptom persists, contact your service provider.

- 201 -

There is a dotted line on the edge of the screen.

Change to .Picture Size 16:9 Standard

• Menu Settings All Settings Picture Picture Size Settings Picture Size Try Now

Change the output resolution of your external device.

The picture won’t display in full screen.

HD channels will have black bars on either side of the screen when displaying upscaled SD content.(4:3)

Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different

from your TV.

Adjust the picture size options on your external device or set the TV to full screen.

• Menu Settings All Settings Picture Picture Size Settings Picture Size Try Now

The Subtitle function in the TV menu is deactivated.

When an external device is connected with an HDMI or Component cable, the function is unavailable.Subtitle

Adjust the subtitle setting on the external device.

Subtitles appear on the TV screen.

Turn off the function in .Subtitle Subtitle Settings

• Menu Settings All Settings General & Privacy Accessibility Subtitle Settings Subtitle

Try Now

The HDR of the connected external device turns off.

If the feature is turned on, the range of receiving HDMI input signals is expanded, allowing you toInput Signal Plus

view HDR content sent from an external device.

• Menu Settings All Settings Connection External Device Manager Input Signal Plus

Try Now

- 203 -

Sound and Noise Issues

When the TV has with sound, these steps may help resolve the problem.difculties

How can I connect an audio device to the TV?

The connection method may differ depending on the audio device such as HDMI (eARC), Optical, Bluetooth and Wi-

Fi.

For more information about how to connect an audio device, run .Connection Guide

• Menu Connected Devices Connection Guide Audio Device

There is no sound or the sound is too low at maximum volume.

Check the volume control of your TV, and then check the volume control of the external device (cable box or

satellite box, DVD, Blu-ray, etc.) connected to your TV.

Check the cable connection between an external device and the TV, and then try cable connection again.

The picture is good but there is no sound.

Check the setting. If it is set to , check the volume setting.Sound Output TV Speaker

• Menu Settings All Settings Sound Sound Output Try Now

If you are using an external device, check the device’s audio output option.

For example, you may need to change your cable box’s audio option to HDMI if the box connected to your TV is using

an HDMI cable.

To listen to computer sound, connect an external speaker to the computer’s audio output connector.

If your TV has a headphone jack, make sure there is nothing plugged into it.

Reboot the connected device by disconnecting and then reconnecting the device’s power cable.

With a set-top box or cable box, check the cable connection and reboot the external device. When the symptom

persists, contact your service provider.

HDMI (eARC) is connected, and there is no sound.

Check whether is set to .Digital Output Audio Format Pass-through

If a sound bar or A/V receiver that does not support is used and is selected, there is noDolby Digital+ Pass-through

sound when a source is received.Dolby Digital+

It is recommended to set to if only limited audio format is supported dependingDigital Output Audio Format Auto

on the performance of the connected sound bar or A/V receiver.

• Menu Settings All Settings Sound Expert Settings Digital Output Audio Format Auto

- 204 -

Diagnosing TV operational issues

You can diagnose issues with your TV and Smart Hub and run reset functions.

Self Diagnosis

Menu Settings Support Device Care Self Diagnosis Try Now

You can use the to help diagnose video issues and the to diagnose sound issues. You canPicture Test Sound Test

also view signal strength information for over-the-air digital signals, test the Smart Hub network connection and

run the Smart Hub and TV factory reset functions.

•Video Test

•Picture Test Try Now

•Sound Test Try Now

•HDMI Troubleshooting

•Signal Information Try Now

•Smart Hub Connection Test Try Now

•Reset Smart Hub Try Now

Cannot select Signal Information in Self Diagnosis.

Verify that the current channel is a digital channel.

Signal Information is only available for digital channels.

• Menu Settings Support Device Care Self Diagnosis Signal Information Try Now

Reset Smart Hub

Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts,

linked service accounts, Smart Hub service agreements and Smart Hub applications.

• Menu Settings Support Device Care Self Diagnosis Reset Smart Hub Try Now

- 221 -

FAQ

In this section, you'll the answers to the e-Manual questions we get asked about most often.nd

The TV Screen does not Display Properly

The TV's colour, design, accessories (including the remote control) and features may differ depending on the model or

geographical area.

Check the antenna and input cable connections.

ANT

Check the antenna and input cable connections.

- 224 -

Connected Devices

Press the button, select Connected Devices Menu Connected Devices ( ), choose another input

source.

Settings

If the same problem persists, run a diagnostic test. On the remote control, press the button.

Select Menu Settings Support Device Care Self Diagnosis Picture Test. Try Now

Support

Device Care

Select Menu Settings Support Device Care Self Diagnosis Picture Test. Try Now

- 226 -

Produkt Specifikationer

Mærke:	Samsung
Kategori:	televisión
Model:	QA85QN85BAW

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