Samsung QN50Q80B Manual

Samsung TV QN50Q80B

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USER MANUAL

Thank you for purchasing this Samsung product.

To receive more complete service, please register your product at www.samsung.com

Model Serial No.

If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.

Figures and illustrations are provided for reference only and may differ from the actual product appearance.

Product design and specifications may change without notice.

Before Reading This User

Manual

This TV comes with this User Manual and an embedded

e-Manual ( > > Menu Settings Support Open > >

e-Manual).

On the website (www.samsung.com), you can download the

manuals and see its contents on your PC or mobile device.

Warning! Important Safety

Instructions

Please read the Safety Instructions before using your TV. Refer to

the table below for an explanation of symbols which may be on

your Samsung product.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR BACK). THERE ARE NO USER

SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

QUALIFIED PERSONNEL.

This symbol indicates that high voltage is

present inside. It is dangerous to make any

kind of contact with any internal part of this

product.

This symbol indicates that this product has

included important literature concerning

operation and maintenance.

Class II product: This symbol indicates

that a safety connection to electrical earth

(ground) is not required. If this symbol is not

present on a product with a power cord, the

product MUST have a reliable connection to

protective earth (ground).

AC voltage: Rated voltage marked with this

symbol is AC voltage.

DC voltage: Rated voltage marked with this

symbol is DC voltage.

Caution. Consult instructions for use: This

symbol instructs the user to consult the

user manual for further safety related

information.

Power

•Do not overload wall outlets, extension cords, or adaptors

beyond their voltage and capacity. It may cause fire or electric

shock. Refer to the power specifications section of the manual

and/or the power supply label on the product for voltage and

amperage information.

•Power-supply cords should be placed so that they are not

likely to be walked on or pinched by items placed upon or

against them. Pay particular attention to cords at the plug

end, at wall outlets, and at the point where they exit from the

appliance.

•Never insert anything metallic into the open parts of this

apparatus. This may cause electric shock.

•To avoid electric shock, never touch the inside of this

apparatus. Only a qualified technician should open this

apparatus.

•Be sure to plug in the power cord until it is firmly seated.

When unplugging the power cord from a wall outlet, always

pull on the power cord's plug. Never unplug it by pulling on

the power cord. Do not touch the power cord with wet hands.

•If this apparatus does not operate normally - in particular,

if there are any unusual sounds or smells coming from it -

unplug it immediately and contact an authorized dealer or

Samsung service center.

•To protect this apparatus from a lightning storm, or to leave

it unattended and unused for a long time, be sure to unplug

it from the wall outlet and disconnect the antenna or cable

system.

– Accumulated dust can cause an electric shock, an electric

leakage, or a fire by causing the power cord to generate

sparks and heat or by causing the insulation to deteriorate.

•Use only a properly grounded plug and wall outlet.

– An improper ground may cause electric shock or

equipment damage. (Class l Equipment only.)

•To turn off this apparatus completely, disconnect it from the

wall outlet. To ensure you can unplug this apparatus quickly if

necessary, make sure that the wall outlet and power plug are

readily accessible.

Installation

•Do not place this apparatus near or over a radiator or heat

•Do not place vessels (vases etc.) containing water on this

apparatus, as this can result in a fire or electric shock.

•Do not expose this apparatus to rain or moisture.

•Be sure to contact an authorized Samsung service center

for information if you intend to install your TV in a location

with heavy dust, high or low temperatures, high humidity,

chemical substances, or where it will operate 24 hours a day

such as in an airport, a train station, etc. Failure to do so may

lead to serious damage to your TV.

•Do not expose this apparatus to dripping or splashing.

Mounting the TV on a wall

If you mount this TV on a wall, follow

the instructions exactly as set out by the

manufacturer. If it is not correctly mounted, the TV

may slide or fall and cause serious injury to a child

or adult and serious damage to the TV.

•To order the Samsung wall mount kit, contact Samsung

service center.

•Samsung Electronics is not responsible for any damage to the

product or injury to yourself or others if you choose to install

the wall mount on your own.

•Samsung is not liable for product damage or personal injury

when a non-VESA or non-specified wall mount is used or

when the consumer fails to follow the product installation

instructions.

•You can install your wall mount on a solid wall perpendicular

to the floor. Before attaching the wall mount to surfaces other

than plaster board, contact your nearest dealer for additional

information. If you install the TV on a ceiling or slanted wall, it

may fall and result in severe personal injury.

•When installing a wall mount kit, we recommend you fasten

all four VESA screws.

•If you want to install a wall mount kit that attaches to the

wall using two top screws only, be sure to use a Samsung wall

mount kit that supports this type of installation. (You may not

be able to purchase this type of wall mount kit, depending on

the geographical region.)

•Do not mount the TV at more than a 15 degree tilt.

•Standard dimensions for wall mount kits are shown in the

table on the Quick Setup Guide.

Do not install your wall mount kit while your TV is

turned on. This may result in personal injury from

electric shock.

•Do not use screws that are longer than the standard

dimension or do not comply with the VESA standard screw

specifications. Screws that are too long may cause damage to

the inside of the TV set.

•For wall mounts that do not comply with the VESA standard

screw specifications, the length of the screws may differ

depending on the wall mount specifications.

•Do not fasten the screws too firmly. This may damage the

product or cause the product to fall, leading to personal

injury. Samsung is not liable for these kinds of accidents.

•Always have two people mount the TV onto a wall.

– For 82 inch or larger models, have four people mount the

TV onto a wall.

Providing proper ventilation for your TV

When you install your TV, maintain a distance of at least 4 inches

(10 cm) between the TV and other objects (walls, cabinet sides,

etc.) to ensure proper ventilation. Failing to maintain proper

ventilation may result in a fire or a problem with the product

caused by an increase in its internal temperature.

•When you install your TV with a stand or a wall mount,

we strongly recommend you use parts provided by

Samsung Electronics only. Using parts provided by another

manufacturer may cause difficulties with the product or result

in injury caused by the product falling.

Safety Precaution

Caution: Pulling, pushing, or climbing on

the TV may cause the TV to fall. In particular,

ensure your children do not hang on or

destabilize the TV. This action may cause

the TV to tip over, causing serious injuries or

death. Follow all safety precautions provided

in the Safety Flyer included with your TV. For

added stability and safety, you can purchase

and install the anti-tip device, referring to

"Preventing the TV from falling."

WARNING: Never place a television set in an

unstable location. The television set may fall,

causing serious personal injury or death. Many

injuries, particularly to children, can be avoided by

taking simple precautions such as:

•Always use cabinets or stands or mounting methods

recommended by Samsung.

•Always use furniture that can safely support the television

set.

•Always ensure the television set is not overhanging the edge

of the supporting furniture.

•Always educate children about the dangers of climbing on

furniture to reach the television set or its controls.

•Always route cords and cables connected to your television so

they cannot be tripped over, pulled or grabbed.

•Never place a television set in an unstable location.

•Never place the television set on tall furniture (for example,

cupboards or bookcases) without anchoring both the

furniture and the television set to a suitable support.

•Never place the television set on cloth or other materials that

may be located between the television set and supporting

furniture.

•Never place items that might tempt children to climb, such

as toys and remote controls, on the top of the television or

furniture on which the television is placed.

If the existing television set is going to be retained and relocated,

the same considerations as above should be applied.

•When you have to relocate or lift the TV for replacement or

cleaning, be sure not to pull out the stand.

Preventing the TV from falling

Wall-anchor

(not supplied)

1. Using the appropriate screws, firmly fasten a set of brackets

to the wall. Confirm that the screws are firmly attached to

the wall.

– You may need additional material such as wall anchors

depending on the type of wall.

2. Using the appropriately sized screws, firmly fasten a set of

brackets to the TV.

– For the screw specifications, refer to the standard screw

part in the table on the Quick Setup Guide.

3. Connect the brackets fixed to the TV and the brackets fixed

to the wall with a durable, heavy-duty string, and then tie the

string tightly.

– Install the TV near the wall so that it does not fall

backwards.

– Connect the string so that the brackets fixed to the wall

are at the same height as or lower than the brackets fixed

to the TV.

Operation

•This apparatus uses batteries. In your community, there might

be environmental regulations that require you to dispose of

these batteries properly. Please contact your local authorities

for disposal or recycling information.

•Store the accessories (remote control, or etc.) in a location

safely out of the reach of children.

•Do not drop or strike the product. If the product is damaged,

disconnect the power cord and contact a Samsung service

center.

•Do not dispose of remote control or batteries in a fire.

•Do not short-circuit, disassemble, or overheat the batteries.

•CAUTION: There is danger of an explosion if you replace the

batteries used in the remote with the wrong type of battery.

Replace only with the same or equivalent type.

•WARNING - TO PREVENT THE SPREAD OF

FIRE, KEEP CANDLES AND OTHER ITEMS

WITH OPEN FLAMES AWAY FROM THIS

PRODUCT AT ALL TIMES.

Caring for the TV

•To clean this apparatus, unplug the power cord from the wall

outlet and wipe the product with a soft, dry cloth. Do not

use any chemicals such as wax, benzene, alcohol, thinners,

insecticide, air fresheners, lubricants, or detergents. These

chemicals can damage the appearance of the TV or erase the

printing on the product.

•The exterior and screen of the TV can get scratched during

cleaning. Be sure to wipe the exterior and screen carefully

using a soft cloth to prevent scratches.

•Do not spray water or any liquid directly onto the TV. Any

liquid that goes into the product may cause a failure, fire, or

electric shock.

Internet security

Samsung takes a number of steps to protect its Internet-

compatible Smart TVs against unauthorized incursions and

hacking. For example, certain sensitive communications

between the TV and the Internet servers are encrypted. In

addition, the TV’s operating system has adopted controls to

prevent the installation of unauthorized applications.

Although we take steps to protect your Smart TV and personal

information, no Internet-connected device or transmission

is completely secure. We therefore encourage you to take

additional steps to safeguard your TV, secure your Internet

connection, and minimize the risk of unauthorized access. These

steps are listed below:

•When Samsung releases software updates to improve

the security of your TV, you should promptly install these

updates. To automatically receive these updates, turn on

Auto Update in the TV's menu ( > > Menu Settings >

Support > Software Update Auto Update > ). When an update

is available, a popup message appears on the TV screen.

Accept the software download and update by selecting Yes

when prompted. Take steps to secure your wireless access

point and network. Your access point's manual should provide

additional details about how to implement the following

measures:

– Secure your wireless access point's management settings

with a unique password to prevent unauthorized changes

to security related settings.

– Implement standard encryption (e.g., WPA2 encryption) on

your wireless access point to secure your wireless network

signal.

– Secure access to your wireless network with a hard-to-

guess password.

– Confirm your access point's firewall setting is enabled (if

so equipped).

– Make sure that all your Internet-connected devices are

behind your network's firewall.

– If your access point or modem has a standby mode button,

use it to disconnect your home network from the Internet

when it is not in use.

•Use strong passwords for all your Internet accounts (Netflix,

Facebook, etc.).

•If any unexpected messages appear on your TV screen

requesting permission to link a device or enable a remote

session, do NOT accept.

•Do not visit suspicious web sites and do not install any

suspicious programs. We recommend that users install

only those authorized apps provided by Samsung through

Samsung Smart Hub.

01 Package Content

Make sure the following items are included with your TV. If any

items are missing, contact your dealer.

•Samsung Smart Remote

•User Manual

•Warranty Card / Regulatory Guide

•Power Cord

•The items’ colors and shapes may vary depending on the

models.

•Cables not included can be purchased separately.

•Check for any accessories hidden behind or in the packing

materials when opening the box.

The screen can be damaged from direct pressure

when handled incorrectly. As shown in the

figure, make sure to grip the edges of the screen

when you lift the TV. For more information about

handling, refer to the Quick Setup Guide came

with this product.

Do Not Touch

This Screen!

02 Initial Setup

When you turn on your TV for the first time, it immediately

starts the Initial Setup. Follow the instructions displayed on the

screen and configure the TV's basic settings to suit your viewing

environment.

Using the TV Controller

You can turn on the TV with the TV Controller button at the

bottom of the TV, and then use the Control menu. The Control

menu appears when the TV Controller button is pressed while

the TV is On.

•The screen may dim if the protective film on the SAMSUNG

logo or the bottom of the TV is not removed. Please remove

the protective film.

Control menu

TV Controller Remote control sensor button / / Microphone

switch

How to turn on and off the Microphone

Type A

On Off

Type B

On Off

You can turn on or off the microphone by using the switch at the

bottom of the TV. If microphone is turned off, All voice and sound

features using microphone are not available.

•This function is supported only in Q7*B/Q8*B/QN8*B/QN9*B

Series.

•The position and shape of the microphone switch may differ

depending on the model.

•During analysis using data from the microphone, the data is

not saved.

03 Troubleshooting and

Maintenance

Troubleshooting

For more information, refer to "Troubleshooting" or "FAQ" in the

e-Manual.

> > Menu Settings Support > > Open e-Manual >

Troubleshooting or FAQ

If none of the troubleshooting tips apply, please visit "www.

samsung.com" and click Support or contact the Samsung service

center.

•This TFT LED panel is made up of sub pixels which require

sophisticated technology to produce. There may be, however,

a few bright or dark pixels on the screen. These pixels will

have no impact on the performance of the product.

•To keep your TV in optimum condition, upgrade to the latest

software. Use the functions Update Now or Auto Update

on the TV's menu ( > > Menu Settings Support > >

Software Update Update Now Auto Update > or ).

The TV won’t turn on.

•Make sure that the power cord is securely plugged in to the TV

and the wall outlet.

•Make sure that the wall outlet is working and the remote

control sensor at the bottom of the TV is lit and glowing a

solid red.

•Try pressing the TV Controller button at the bottom of the TV

to make sure that the problem is not with the remote control.

If the TV turns on, refer to "The remote control does not work."

The remote control does not work.

•Check if the remote control sensor at the bottom of the TV

blinks when you press the button on the remote control.

– When the remote's battery is discharged, charge the

battery using the USB charging port (C-type), or turn over

the remote to expose the solar cell to light.

•Try pointing the remote directly at the TV from 5 ft. to 6 ft.

(1.5-1.8 m) away.

•If your TV came with a Samsung Smart Remote (Bluetooth

Remote), make sure to pair the remote to the TV. To pair

a Samsung Smart Remote, press the and buttons

together for 3 seconds.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically.

This feature measures the light in your room and optimizes

the brightness of the TV automatically to reduce power

consumption. If you want to turn this off, go to > Menu

> Settings > > All Settings General & Privacy > Power and

Energy Saving Brightness Optimization > .

•The eco sensor is located at the bottom of the TV. Do not

block the sensor with any object. This can decrease picture

brightness.

04 Specifications and Other

Information

Specifications

Display Resolution

3840 x 2160

Sound (Output)

Q6*B 20 Series: W

Q8*B Series (50"): 40 W, Q8*B Series (55"-85"): 60 W

QN85B 60 Series: W, QN88B Series: 70 W

QN90B Series (43"): 20 W, QN90B Series (50"): 40 W

QN90B Series (55"-85"): 60 W, QN92B Series: 70 W

Operating Temperature

50 °F to 104 °F (10 °C to 40 °C)

Operating Humidity

10 % to 80 %, non-condensing

Storage Temperature

-4 °F to 113 °F (-20 °C to 45 °C)

Storage Humidity

5 % to 95 %, non-condensing

Notes

•This device is a Class B digital apparatus.

•For information about the power supply, and more

information about power consumption, refer to the

information on the label attached to the product.

– On most models, the label is attached to the back of

the TV. (On some models, the label is inside the cover

terminal.)

•To connect a LAN cable, use a CAT 7 (*STP type) cable for the

connection. (100/10 Mbps)

* Shielded Twisted Pair

•The images and specifications of the Quick Setup Guide may

differ from the actual product.

Decreasing power consumption

When you shut the TV off, it enters Standby mode. In Standby

mode, it continues to draw a small amount of power. To decrease

power consumption, unplug the power cord when you don't

intend to use the TV for a long time.

Licenses

The terms HDMI and HDMI High-Definition Multimedia Interface,

and the HDMI Logo are trademarks or registered trademarks of

HDMI Licensing Administrator, Inc. in the United States and other

countries.

ENG

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the Samsung service center.

Country Samsung Service Center Web Site Address

CANADA 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English)

www.samsung.com/ca_fr/support (French)

Samsung Electronics Canada Inc.

2050 Derry Road West

Mississauga, Ontario L5N 0B9

Canada

-01

Produkt Specifikationer

Mærke:	Samsung
Kategori:	TV
Model:	QN50Q80B
Tænd-/slukkontakt:	Ja
Vekselstrømsindgangsspænding:	110 - 120 V
Vekselstrømsindgangsfrekvens:	50/60 Hz
Produktfarve:	Sort
Kontroltype:	Trådløs
Skærm diagonal:	50 "
Skærmopløsning:	3840 x 2160 pixel
Wi-Fi:	Ja
Bluetooth:	Ja
HD-type:	4K Ultra HD
Skærmteknologi:	QLED
Naturligt aspektforhold:	16:9
Skærmens lysstyrke:	- cd/m²
Responstid:	- ms
Dynamisk kontrastforhold marketing navn:	Høj kontrast
Skærm form:	Flad
Smart funktioner:	Cinema, Energy saving, Filmmaker, Game, Movie, Normal, Personal, Sports, Standard
Tuner type:	Analog & digital
System for digitalt signalformat:	ATSC
Automatisk kanalsøgning:	Ja
Smart TV:	Ja
Internet TV:	Ja
Antal højttalere:	2
Udgangseffekt (RMS):	40 W
Lydafkodningsteknologier:	Dolby MS12
Antal HDMI-porte:	4
Ethernet LAN-porte (RJ-45):	1
Antal USB 2.0-porte:	2
Digital akustisk og optisk udgang:	1
Antal RF-porte:	1
Ethernet LAN:	Ja
Webbrowser:	Ja
Wi-Fi-standarder:	Wi-Fi 5 (802.11ac)
Elektronisk programguide (EPG):	Ja
Skærmvisning (OSD):	Ja
Antal OSD sprog:	3
Automatisk slukning:	Ja
OSD-sprog:	ENG, ESP, FRE
Understøttelse af Smartphone-fjernbetjening:	Ja
Forældrekontrol:	Ja
VESA montering:	Ja
Panel montering grænseflade:	200 x 200 mm
Strømforbrug (standby):	0.5 W
Strømforbrug (typisk):	79 W
Bredde (uden stativ):	1115 mm
Dybde (uden stativ):	53.4 mm
Højde (uden stativ):	645.2 mm
Vægt (uden stativ):	13700 g
Bredde (med stativ):	1115.1 mm
Dybde (med stativ):	238.8 mm
Højde (med stativ):	724 mm
Vægt (med stativ):	18100 g
Stemmestyring:	Ja
Kabler inkluderet:	Vekselstrøm
Bevægelsesinterpolationsteknologi:	Auto Motion Plus
Oprindelig opdateringshastighed:	60 Hz
Operativsystem installeret:	Tizen
Bluetooth-version:	5.2
Audio Return Channel (ARC):	Ja
High Dynamic Range (HDR) understøttet:	Ja
HDR-teknologi (High Dynamic Range):	High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG), Quantum HDR
Energiforbrug (SDR) pr. 1000 timer:	- kWh
Strømforbrug (maks.):	205 W
Energiforbrug (HDR) pr. 1000 timer:	- kWh
Stativ bredde:	510.6 mm
Stativ dybde:	238.8 mm
Fungerer med Google Assistant:	Ja
Fungerer med Amazon Alexa:	Ja
Spiltilstand:	Ja
Farvenavn:	Titan Black
Billedbehandlingsteknologi:	Samsung Auto Motion Plus, Samsung Contrast Enhancer
Wi-Fi Direct:	Ja
Støjreduktion:	Ja
Vis antal farver:	1.073 milliarder farver
Skærm spejling:	Ja
Bluetooth Low Energy (BLE):	Ja
Desktop beslag:	Ja
Firmware kan opgraderes:	Ja
Firmware kan opgraderes på følgende måder:	Network, USB
AMD FreeSync:	Ja
AMD FreeSync-type:	FreeSync Premium Pro
AC (strøm) indgang:	Ja
Rullevisning:	Ingen
Forbedret lydreturkanal (eARC):	Ja
Monteringssæt:	Ja
Indbygget subwoofer:	Ja
ASC (Adaptive Sound Control):	Ja
Fjernbetjeningstype:	TM2280E
Smart fjernbetjening inkluderet:	Ja
Farve på stativ:	Sort
Spilfunktioner:	Auto Low Latency Mode (ALLM), Dynamic Black EQ, Game Bar, Game Motion Plus, Super Ultra Wide Game View
4K Ultra HD-opskalering:	Ja
Brandspecifikke teknologier:	Micro dimming, Motion Xcelerator Turbo
Understøttelse af IPv6:	Ja
ConnectShare (HDD):	Ja
ConnectShare (USB):	Ja
E-manual:	Ja
HDMI-hurtigafbryder:	Ja
Stemmeguide:	Ja
Multirum:	Ja
Stativ type:	Midterstativ
Lydspejling:	Ja
Virker sammen med Samsung Bixby:	Ja
Q-symfoni:	Ja
Omgivende tilstand:	Ambient Mode+
Multi-skærm:	Ja
Understøttelse af SmartThings-apps:	Ja
Understøttelse af MBR:	Ja
Skærmrammetype:	3 Bezel-less
Introduktionsår:	2022
Understøttelse af skærm opdateringshastigheder:	120 Hz
RS-232C-porte:	1
Registrering af lysstyrke:	Ja
Object Tracking Sound+ (OTS+):	Ja
Aktiv stemmeforstærker (AVA):	Ja
Multiroom lydteknologi:	Samsung Multiroom Link
TV initierer spejling:	Ja
Universal guide:	Ja
Musikvæg:	Ja
Understøttelse af mini vægmontering:	Ja
Understøttelse af Wireless Dex:	Ja
V-chip funktion:	Ja
RF-indgang:	1
Taleinteraktion i fjernfeltet:	Ja