Samsung UA65DU8000U Manual

Samsung televisión UA65DU8000U

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Simple User Guide

Thank you for purchasing this Samsung product.

To receive more complete service, please register your product at www.samsung.com

Model Serial No.

The figures and illustrations in this Simple User Guide are provided for reference only and may differ from the actual product

appearance.

The product design and specifications may change without notice.

Before Reading This Simple

User Guide

This TV comes with this Simple User Guide and an embedded

User guide ( > (left directional button) > Settings >

Support > Open User guide).

On the website (www.samsung.com), you can download the

manuals and see its contents on your PC or mobile device.

Warning! Important Safety

Instructions

Please read the Safety Instructions before using your TV. Refer to

the table below for an explanation of symbols which may be on

your Samsung product.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR BACK). THERE ARE NO USER

SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

QUALIFIED PERSONNEL.

This symbol indicates that high voltage is

present inside. It is dangerous to make any

kind of contact with any internal part of this

product.

This symbol indicates that this product has

included important literature concerning

operation and maintenance.

Class II product: This symbol indicates that a

safety connection to electrical earth (ground)

is not required. If this symbol is not present

on a product with a mains lead, the product

MUST have a reliable connection to protective

earth (ground).

AC voltage: Rated voltage marked with this

symbol is AC voltage.

DC voltage: Rated voltage marked with this

symbol is DC voltage.

Caution. Consult instructions for use: This

symbol instructs the user to consult the

Simple User Guide for further safety related

information.

Power

•Do not overload wall outlets, extension cords, or adapters

beyond their voltage and capacity. It may cause fire or electric

shock.

Refer to the power specifications section of the manual or the

power supply label on the product for voltage and amperage

information.

•Power-supply cords should be placed so that they are not

likely to be walked on or pinched by items placed upon or

against them. Pay particular attention to cords at the plug

end, at wall outlets, and at the point where they exit from the

appliance.

•Never insert anything metallic into the open parts of this

apparatus. This may cause electric shock.

•To avoid electric shock, never touch the inside of this

apparatus. Only a qualified technician should open this

apparatus.

•Be sure to plug in the power cord until it is firmly seated.

When unplugging the power cord from a wall outlet, always

pull on the power cord's plug. Never unplug it by pulling on

the power cord. Do not touch the power cord with wet hands.

•If this apparatus does not operate normally - in particular,

if there are any unusual sounds or smells coming from it -

unplug it immediately and contact an authorised dealer or

Samsung service centre.

•To protect this apparatus from a lightning storm, or to leave

it unattended and unused for a long time, be sure to unplug

it from the wall outlet and disconnect the antenna or cable

system.

– Accumulated dust can cause an electric shock, an electric

leakage, or a fire by causing the power cord to generate

sparks and heat or by causing the insulation to deteriorate.

•Use only a properly grounded plug and wall outlet.

– An improper ground may cause electric shock or

equipment damage. (Class l Equipment only.)

•To turn off this apparatus completely, disconnect it from the

wall outlet. To ensure you can unplug this apparatus quickly if

necessary, make sure that the wall outlet and power plug are

readily accessible.

Installation

•Do not place this apparatus near or over a radiator or heat

•Do not place vessels (vases etc.) containing water on this

apparatus, as this can result in a fire or electric shock.

•Do not expose this apparatus to rain or moisture.

•Be sure to contact an authorised Samsung service centre

for information if you intend to install your TV in a location

with heavy dust, high or low temperatures, high humidity,

chemical substances, or where it will operate 24 hours a day

such as in an airport, a train station, etc. Failure to do so may

lead to serious damage to your TV.

•Do not expose this apparatus to dripping or splashing.

Mounting the TV on a wall

If you mount this TV on a wall, follow

the instructions exactly as set out by the

manufacturer. If it is not correctly mounted, the TV

may slide or fall and cause serious injury to a child

or adult and serious damage to the TV.

•To order the Samsung wall mount kit, contact Samsung

service centre.

•Samsung Electronics is not responsible for any damage to the

product or injury to yourself or others if you choose to install

the wall mount on your own.

•Samsung is not liable for product damage or personal injury

when a non-VESA or non-specified wall mount is used or

when the consumer fails to follow the product installation

instructions.

•You can install your wall mount on a solid wall perpendicular

to the floor. Before attaching the wall mount to surfaces other

than plaster board, contact your nearest dealer for additional

information. If you install the TV on a ceiling or slanted wall, it

may fall and result in severe personal injury.

•When installing a wall mount kit, we recommend you fasten

all four VESA screws.

•If you want to install a wall mount kit that attaches to the

wall using two top screws only, be sure to use a Samsung wall

mount kit that supports this type of installation. (You may not

be able to purchase this type of wall mount kit, depending on

the geographical area.)

•Do not mount the TV at more than a 15 degree tilt.

•Standard dimensions for wall mount kits are shown in the

table on the Unpacking and Installation Guide.

Do not install your wall mount kit while your TV is

turned on. This may result in personal injury from

electric shock.

•Do not use screws that are longer than the standard

dimension or do not comply with the VESA standard screw

specifications. Screws that are too long may cause damage to

the inside of the TV set.

•For wall mounts that do not comply with the VESA standard

screw specifications, the length of the screws may differ

depending on the wall mount specifications.

•Do not fasten the screws too firmly. This may damage the

product or cause the product to fall, leading to personal

injury. Samsung is not liable for these kinds of accidents.

•Always have two people mount the TV onto a wall.

– For 82 inch or larger models, have four people mount the

TV onto a wall.

Providing proper ventilation for your TV

When you install your TV *and One Connect Box, maintain a

distance of at least 10 between the TV *and One Connectcm Box

with other objects (walls, cabinet sides, etc.) to ensure proper

ventilation. Failing to maintain proper ventilation may result in

a fire or a problem with the product caused by an increase in its

internal temperature.

*: One Connect Box Supported Model Only

•When you install your TV with a stand or a wall mount,

we strongly recommend you use parts provided by

Samsung Electronics only. Using parts provided by another

manufacturer may cause difficulties with the product or result

in injury caused by the product falling.

Safety Precaution

Caution: Pulling, pushing, or climbing on

the TV may cause the TV to fall. In particular,

do not hang on or destabilise the TV. This

action may cause the TV to tip over, causing

serious injuries or death. Follow all safety

precautions provided in the Safety Flyer

included with your TV. For added stability

and safety, you can purchase and install the

anti-fall device, referring to "Preventing the

TV from falling".

WARNING: Never place a television set in

an unstable location. The television set may

fall, causing serious personal injury or death.

Many injuries can be avoided by taking simple

precautions such as:

•Always use cabinets or stands or mounting methods

recommended by Samsung.

•Always use furniture that can safely support the television

set.

•Always ensure the television set is not overhanging the edge

of the supporting furniture.

•Always educate about the dangers of climbing on furniture to

reach the television set or its controls.

•Always route cords and cables connected to your television so

they cannot be tripped over, pulled or grabbed.

•Never place a television set in an unstable location.

•Never place the television set on tall furniture (for example,

cupboards or bookcases) without anchoring both the

furniture and the television set to a suitable support.

•Never place the television set on cloth or other materials that

may be located between the television set and supporting

furniture.

•Never place items that might tempt to climb, such as toys and

remote controls, on the top of the television or furniture on

which the television is placed.

If the existing television set is going to be retained and relocated,

the same considerations as above should be applied.

•When you have to relocate or lift the TV for replacement or

cleaning, be sure not to pull out the stand.

Preventing the TV from falling

: Wall-anchor (not supplied)

1. Using the appropriate screws, firmly fasten a set of brackets

to the wall. Confirm that the screws are firmly attached to

the wall.

– You may need additional material such as wall anchors

depending on the type of wall.

2. Using the appropriately sized screws, firmly fasten a set of

brackets to the TV.

– For the screw specifications, refer to the standard screw

part in the table on the Unpacking and Installation Guide.

3. Connect the brackets fixed to the TV and the brackets fixed

to the wall with a durable, heavy-duty string, and then tie the

string tightly.

– Install the TV near the wall so that it does not fall

backwards.

– Connect the string so that the brackets fixed to the wall

are at the same height as or lower than the brackets fixed

to the TV.

Precautions when installing the TV with a stand

(The Frame Series only)

When you install the TV with a stand, avoid placing the stand on

the back part of the table surface. Failure to do so may cause the

motion sensor at the bottom of the TV not to work properly.

Operation

•This apparatus uses batteries. In your community, there might

be environmental regulations that require you to dispose of

these batteries properly. Please contact your local authorities

for disposal or recycling information.

•Store the accessories (remote control, batteries, or etc.) in a

location safely out of the reach.

•Do not drop or strike the product. If the product is damaged,

disconnect the power cord and contact a Samsung service

centre.

•Do not dispose of remote control or batteries in a fire.

•Do not short-circuit, disassemble, or overheat the batteries.

•CAUTION: There is danger of an explosion if you replace the

batteries used in the remote with the wrong type of battery.

Replace only with the same or equivalent type.

•WARNING - TO PREVENT THE SPREAD OF

FIRE, KEEP CANDLES AND OTHER ITEMS

WITH OPEN FLAMES AWAY FROM THIS

PRODUCT AT ALL TIMES.

Caring for the TV

•To clean this apparatus, unplug the power cord from the wall

outlet and wipe the product with a soft, dry cloth. Do not

use any chemicals such as wax, benzene, alcohol, thinners,

insecticide, aerial fresheners, lubricants, or detergents. These

chemicals can damage the appearance of the TV or erase the

printing on the product.

•The exterior and screen of the TV can get scratched during

cleaning. Be sure to wipe the exterior and screen carefully

using a soft cloth to prevent scratches.

•Do not spray water or any liquid directly onto the TV. Any

liquid that goes into the product may cause a failure, fire, or

electric shock.

01 What's in the Box?

Make sure the following items are included with your TV. If any

items are missing, contact your dealer.

•Simple User Guide

•Warranty Card / Regulatory Guide (Not available in some

locations)

•*Samsung Smart Remote

•*Remote Control & Batteries

•*TV Power Cord

•*Wall Mount Adapter x 2

•*CI Card Adapter (Depending on the country and model)

•**One Connect Box

•**One Connect Box Power Cord

•**One Connect Cable x 2

•**One Connect cable holder (for wall mount)

•***One Connect Box

•***One Connect Box Power Cord

•***One Connect Cable

•Web Camera / Lens Cover / Pogo Gender (QN95D Series only)

*: Some of the items specified above may not be included in the

package, depending on the model or geographical area.

**: QN8**D, QN9**D, S95D Series

***: The Frame Series

•The type of battery may vary depending on the model.

•The items’ colours and shapes may vary depending on the

models.

•Cables not included can be purchased separately.

•Check for any accessories hidden behind or in the packing

materials when opening the box.

Warning: Screens can be damaged from direct

pressure when handled incorrectly. We recommend

lifting the TV at the edges, as shown. For more

information about handling, refer to the Unpacking

and Installation Guide came with this product.

Do Not Touch

This Screen!

02 Connecting the TV to the

One Connect Box

(One Connect Box Supported Model only)

For more information about how to connect via the One Connect

Box, refer to Unpacking and Installation Guide.

•Do not use the One Connect Box in the upside-

down or upright position.

•Take care not to subject the cable to any of the

actions below. The One Connect Cable contains

a power circuit.

Bending Twisting Pulling Pressing on Electric

shock

CLASS 1 LASER PRODUCT (The Frame Series only)

•Caution - Invisible laser radiation when open. Do not stare

into beam.

– Do not bend the One Connect Cable excessively. Do not

cut the cable.

– Do not place heavy objects on the cable.

– Do not disassemble either of the cable connectors.

•Caution - Use of controls, adjustments, or the performance

of procedures other than those specified herein may result in

hazardous radiation exposure.

Using the One Connect cable holder

(QN8**D, QN9**D, S95D Series only)

You can use the One Connect cable holder to tidy up the cables

while installing the wall mount.

03 Initial Setup

When you turn on your TV for the first time, it immediately

starts the Initial Setup. Follow the instructions displayed on the

screen and configure the TV's basic settings to suit your viewing

environment.

•You will need a Samsung Account to access our network-

based smart services. If you choose not to log in, you will only

get a connection to terrestrial TV (applicable to devices with

tuners only) and external devices, e.g. via HDMI.

•When installing the 43LS03D model as a wall mount, it can

be installed vertically and used.

– Some features may not support portrait mode or full

screen.

– The initial setup is optimised for landscape mode.

Using the TV Controller

You can turn on the TV with the TV Controller button at the

bottom of the TV, and then use the . The Control menu Control

menu appears when the TV Controller button is pressed while

the TV is On.

•The position and shape of the buttons at the bottom of the TV

may differ depending on the model.

•The screen may dim if the protective film on the SAMSUNG

logo or the bottom of the TV is not detached. If protective film

is attached, remove the film.

Control menu

TV Controller button / Remote control sensor / Microphone

switch / *Motion Sensor

TV Controller button / Remote control sensor

Microphone switch

•*In Art mode, the Remote control sensor at the bottom of the

TV remains off.

*: The Frame Series only

How to turn on and off the Microphone

Type A Type B

Type C Type D

: On/Off Switch

You can turn on or off the microphone by using the switch at the

bottom or rear bottom of the TV. If microphone is turned off, All

voice and sound features using microphone are not available.

•This function is supported only in Q7*D/Q8*D/QN8*D/

QN9*D/QN8**D/QN9**D/S8*D/S9*D/The Frame Series.

•The position and shape of the microphone switch may differ

depending on the model.

•During analysis using data from the microphone, the data is

not saved.

04 Troubleshooting and

Maintenance

Troubleshooting

For more information, refer to "Troubleshooting" in the User

guide.

> (left directional button) > Settings Support Open > >

User guide > Troubleshooting

If none of the troubleshooting tips apply, please visit "www.

samsung.com" and click Support or contact the Samsung service

centre.

•This panel is made up of sub pixels which require

sophisticated technology to produce. There may be, however,

a few bright or dark pixels on the screen. These pixels will

have no impact on the performance of the product.

•To keep your TV in optimum condition, upgrade to the latest

software. Use the functions on Update Now or Auto update

the TV's menu ( > (left directional button) > Settings

> Support > Software Update Update Now Auto update > or ).

The TV won’t turn on.

•Make sure that the power cord is securely plugged into the

product and the wall outlet.

•Make sure that the wall outlet is working and the remote

control sensor at the bottom of the TV is lit and glowing a

solid red.

•Try pressing the TV Controller button at the bottom of the TV

to make sure that the problem is not with the remote control.

If the TV turns on, refer to "The remote control does not work".

The remote control does not work.

•Check if the remote control sensor at the bottom of the TV

blinks when you press the button on the remote control.

– DU7 Series (except for model): If it does not blink, DU77**

replace the remote control's batteries. Make sure that the

batteries are installed with their poles (+/–) in the correct

direction. Alkaline batteries are recommended for longer

battery life.

– Other models: When the remote's battery is discharged,

charge the battery using the USB charging port (C-type), or

turn over the remote to expose the solar cell to light.

•Try pointing the remote directly at the TV from 1.5-1.8 m away.

•If your TV came with a Samsung Smart Remote (Bluetooth

Remote), make sure to pair the remote to the TV. To pair

a Samsung Smart Remote, press the and buttons

together for 3 seconds.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically.

This feature measures the light in your room and optimises

the brightness of the TV automatically to reduce power

consumption. If you want to turn this off, go to > (left

directional button) > Settings > > All Settings General &

Privacy > Power and Energy Saving Brightness Optimisation > .

•The eco sensor is located at the bottom of the TV. Do not

block the sensor with any object. This can decrease picture

brightness.

05 Specifications and Other

Information

Specifications

Display Resolution

QN8**D/QN9**D Series: 7680 x 4320

Other models: 3840 x 2160

Model Name

UA50DU7700 UA43DU7700 UA55DU7700 UA65DU7700

UA75DU7700 UA85DU7700 UA55DU8000 UA43DU8000

UA50DU8000 UA65DU8000 UA75DU8000 UA85DU8000

QA55Q60D QA65Q60D QA75Q60D QA85Q60D

QA75Q70D QA55Q70D QA65Q70D QA85Q70D

QA55Q80D QA50Q80D QA65Q80DA QA75Q80D

QA85Q80D QA55QN85D QA65QN85D QA75QN85D

QA85QN85D QA55QN87D QA65QN87D QA75QN87D

QA85QN87D QA43QN90D QA50QN90D QA55QN90D

QA65QN90D QA75QN90D QA85QN90D QA98QN90D

QA55S90D QA65S90D QA77S90D QA55S95D

QA65S95D QA77S95D QA85QN800D QA65QN800D

QA75QN800D QA65QN900D QA75QN900D QA85QN900D

QA50LS03D QA43LS03D QA55LS03D QA65LS03D

QA75LS03D QA85LS03D

(Saudi Arabia only: QA55S90DAU QA65S90DAU

QA77S90DAU QA65S95DAU QA77S95DAU)

Sound (Output)

DU7/DU8/DU9/Q6*D/QE1D/Q7*D/S85D 20 Series: W

Q8*D/QN85D/S90D Series: 40 W

QN87D 60 Series: W

QN90D (43"): 20 Series W, QN90D (50"): Series 40 W

QN90D (55"-98"): 60 Series W

QN95D/QN800D/S95D Series: 70 W

QN900D 90 Series: W

LS03D (43"-50"): 20 Series W

LS03D (55"-85"): Series 40 W

Operating Temperature

50 °F to 104 °F (10 °C to 40 °C)

Operating Humidity

10 % to 80 %, non-condensing

Storage Temperature

-4 °F to 113 °F (-20 °C to 45 °C)

Storage Humidity

5 % to 95 %, non-condensing

Notes

•This device is a Class B digital apparatus.

•For information about the power supply, and more

information about power consumption, refer to the

information on the label attached to the product.

– On most models, the label is attached to the back of

the TV. (On some models, the label is inside the cover

terminal.)

– On One Connect Box models, the label is attached to the

bottom of the One Connect Box.

•To connect a LAN cable, use a CAT 7 (*STP type) cable for the

connection. (100/10 Mbps)

* Shielded Twisted Pair

•The images and specifications of the Unpacking and

Installation Guide may differ from the actual product.

Decreasing power consumption

When you shut the TV off, it enters Standby mode. In Standby

mode, it continues to draw a small amount of power. To decrease

power consumption, unplug the power cord when you don't

intend to use the TV for a long time.

Recommendation - Jordan Only

Hereby, Samsung Electronics, declares that this TV is in

compliance with the essential requirements and other relevant

provisions of Directive 1999/5/EC.

The official Declaration of Conformity may be found at http://

www.samsung.com, go to Support > Search Product Support and

enter the model name.

This equipment may only be used indoors.

This equipment may be operated in Jordan.

ENG

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.

Country/Region Samsung Service Centre Website

SAUDI ARABIA

8002474357 (08:00 ~ 20:00 HELP) From Inside Saudi Arabia

+966112614718 From outside Saudi Arabia (Call charges may

be applied)

Digital services (24/7 HELP)

www.samsung.com/sa_en/support (English)

www.samsung.com/sa/support (Arabic)

PAKISTAN www.samsung.com/pk/support0800-Samsung (7267864)

TUNISIA www.samsung.com/n_africa/support80 100 012

U.A.E 800-SAMSUNG (800 - 726 7864)

www.samsung.com/ae/support (English)

www.samsung.com/ae_ar/support (Arabic)

OMAN 800-SAM CS (800-72627)

KUWAIT 183-CALL (183-2255)

BAHRAIN 8000-GSAM (8000-4726)

QATAR 800-CALL (800-2255)

TÜRKİYE 444 77 11 www.samsung.com/tr/support

JORDAN

0800-22273

06-577-7444

WhatsApp +962-79-777-7421

www.samsung.com/levant/support

LEBANON 1598

WhatsApp +962-79-777-7421

IRAQ 80010080

WhatsApp +962-79-777-7421

-00

Produkt Specifikationer

Mærke:	Samsung
Kategori:	televisión
Model:	UA65DU8000U

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