Toshiba Satellite Pro A50-E-15N Manual
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User's Manual
Satellite Pro R50-C/A50-C
TECRA C50-C/A50-C/Z50-C
Series
User's Manual iv
Chapter 1
TOSHIBA Legal, Regulatory, and
Safety
This chapter states the legal, regulatory, and safety information applicable
to TOSHIBA computers.
TOSHIBA means Toshiba Corporation and/or its affiliates such as Toshiba
Client Solutions Co., Ltd. where applicable.
Copyright, Disclaimer and Trademarks
Copyright
© 2017 Toshiba Client Solutions Co., Ltd. All Rights Reserved. Under the
copyright laws, this manual cannot be reproduced in any form without the
prior written permission of TOSHIBA. No patent liability is assumed, with
respect to the use of the information contained herein.
First edition May 2017
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject
to civil damages or criminal action. Comply with copyright laws in making
any reproduction from this manual.
Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for your computer at
the time of this manual’s production. However, succeeding computers and
manuals are subject to change without notice. TOSHIBA assumes no
liability for damages incurred directly or indirectly from errors, omissions or
discrepancies between the computer and the manual.
Trademarks
Intel, Intel logo are trademark of Intel Corporation or its subsidiaries in the
United States and/or other countries.
User's Manual 1-1
Microsoft, Windows are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
The Bluetooth® word mark is a registered trademark owned by Bluetooth
SIG, Inc.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are registered trademarks or trademarks of HDMI Licensing
LLC in the United States and other countries.
DTS, the Symbol, & DTS and the Symbol together are registered
trademarks and DTS Studio Sound is a trademark of DTS, Inc.
Wi-Fi is a registered trademark of Wi-Fi Alliance.
All other company names, product names, and service names mentioned
herein may be trademarks of their respective companies.
Regulatory Information
The regulatory information herein might vary. Check the ID information on
the bottom of the device for specific information applicable to the model
you purchased.
FCC information
FCC notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Only peripherals complying with the FCC class B limits can be attached to
this equipment. Operation with non-compliant peripherals or peripherals not
recommended by TOSHIBA is likely to result in interference to radio and
TV reception. Shielded cables must be used between the external devices
User's Manual 1-2
and the computer’s external RGB monitor port, Universal Serial Bus (USB
2.0 and 3.0) ports, HDMI™ out port and Headphone/Microphone jack.
Changes or modifications made to this equipment, not expressly approved
by TOSHIBA or parties authorized by TOSHIBA could void the user’s
authority to operate the equipment.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
Contact
Address: TOSHIBA America Information Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618-1697
Telephone: (949) 583-3000
This information is only applicable for the countries/regions where it is
required.
California Prop 65 Warning
This product contains chemicals, including lead, known to the State of
California to cause cancer and birth defects or other reproductive harm.
Wash hands after handling.
For the state of California only.
Export Administration Regulation
This document contains technical data that may be controlled under the
U.S. Export Administration Regulations, and may be subject to the
approval of the U.S. Department of Commerce prior to export. Any export,
directly or indirectly, in contravention of the U.S. Export Administration
Regulations is prohibited.
User's Manual 1-3
EU Declaration of Conformity
This product is carrying the CE-Mark in
accordance with the related European Directives.
Responsible for CE-Marking is TOSHIBA EUROPE
GMBH, Hammfelddamm 8, 41460 Neuss,
Germany. The complete and official EU
Declaration of Conformity can be found on
TOSHIBA’s web site
http://epps.toshiba-teg.com on the Internet.
CE compliance
This product is labeled with the CE Mark in accordance with the essential
requirements and other relevant provisions of the applicable European
Directives, notably Radio Equipment and Telecommunications Terminal
Equipment (R&TTE) Directive 1999/5/EC, RoHS Directive 2011/65/EU,
Ecodesign Directive 2009/125/EC (ErP) and the related implementing
measures.
This product and the original options are designed to observe the
applicable EMC (Electromagnetic Compatibility) standards.However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid in general EMC
problems, the following guidance should be noted:
Only CE marked options should be connected/implemented
Only best shielded cables should be connected
Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called “Residential, commercial and
light industry environments”. TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
“Residential, commercial and light industry environments”.
For example, the following environments are not approved:
Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
Medical Environments
Automotive Environments
Aircraft Environments
Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.
User's Manual 1-4
Disposal of products
The crossed out wheeled dust bin symbol indicates that
products must be collected and disposed of separately
from household waste. Integrated batteries and
accumulators can be disposed of with the product. They
will be separated at the recycling centres.
The black bar indicates that the product was placed on the
market after August 13, 2005.
By participating in the separate collection of products and
batteries, you will help to assure the proper disposal of
products and batteries and thus help to prevent potential
negative consequences for the environment and human
health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website
( www.toshiba.eu/recycling ) or contact your local council
office or the retail outlet where you purchased the product.
Disposal of batteries and/or accumulators
The crossed out wheeled dust bin symbol indicates that
batteries and/or accumulators must be collected and
disposed of separately from household waste.
If the battery or accumulator contains more than the
specified values of lead (Pb), mercury (Hg), and/or
cadmium (Cd) defined in the European Battery Directive,
then the chemical symbols for lead (Pb), mercury (Hg)
and/or cadmium (Cd) will appear below the crossed out
wheeled dust bin symbol.
By participating in the separate collection of batteries, you
will help to assure the proper disposal of products and
batteries and thus help to prevent potential negative
consequences for the environment and human health. To
achieve this you should take any battery and/or
accumulator to your local recycling site, or to a retail outlet
or facility that offers to collect these devices for
environmentally friendly disposal, ensuring that the
terminal contacts are covered by non-conductive tape.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website
( www.toshiba.eu/recycling ) or contact your local council
office or the retail outlet where you purchased the product.
User's Manual 1-7
These symbols might not stick depending on the country and region where
you purchased.
REACH - Compliance Statement
The European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007, with phased deadlines to 2018.
Toshiba will meet all REACH requirements and is committed to provide our
customers with information about the presence in our articles of
substances included on the candidate list according to REACH regulation.
Please consult the following website
www.toshiba.eu/reach for information about the presence in our articles of
substances included on the candidate list according to REACH in a
concentration above 0.1 % weight by weight.
Following information is only for Turkey:
Disposal of products:
The crossed wheelie bin symbol means that this
product should not be collected and disposed with
other household wastes. When product become waste
at the end-of-life, to protect environment and human
health, it should be given to nearest collection
recycling or disposal center. For more information
about collection and recycling programs in your
country please contact your local authority or the
retailer where the product was purchased.
Toshiba meets all requirements of Turkish regulation 28300
“Restriction of the use of certain hazardous substances in electrical
and electronic equipment”.
AEEE Yönetmeliğine Uygundur
Toshiba 28300 sayılı Türkiye ''Elektrikle çalişan ve elektronik
ekipmanda belirli tehlikeli maddelerin kullanimiyla ilgili kisitlama”
yönetmeliği gereklerini tamamen yerine getirmektedir
The number of possible pixel failures of your display is defined
according to ISO 9241-307 standards. If the number of pixel failures is
less than this standard, they will not be counted as defect or failure.
Battery is a consumption product, since the battery time depends on
the usage of your computer. If the battery can not be charged at all,
then it is a defect or failure. The changes in battery time is not a defect
or failure.
User's Manual 1-8
Following information is only for India:
The use of this symbol indicates that this product may not
be treated as household waste.
By ensuring this product is disposed of correctly, you will
help prevent potential negative consequences for the
environment and human health, which could otherwise be
caused by inappropriate waste handling of this product.
For more detailed information about recycling of this
product, please visit our website
( http://www.toshiba-india.com ) or contact call center
(1800-200-8674).
These symbols might not stick depending on the country and region where
you purchased.
Video Standard Notice
THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
http://www.mpegla.com
User's Manual 1-9
ENERGY STAR® Program
Your Computer model may be ENERGY STAR
®
compliant. If the model you purchased is compliant, it uses
the ENERGY STAR logo and the following information
applies.
TOSHIBA is a partner in the ENERGY STAR Program and
has designed this computer to meet the latest ENERGY
STAR guidelines for energy efficiency. Your computer
ships with the power management options preset to a
configuration that will provide the most stable operating
environment and optimum system performance for both
AC power and battery modes.
To conserve energy, your computer is set to enter the low-
power Sleep Mode which shuts down the system and
display within 15 minutes of inactivity in AC power mode.
TOSHIBA recommends that you leave this and other
energy saving features active, so that your computer will
operate at its maximum energy efficiency. You can wake
the computer from Sleep Mode by pressing the power
button.
Your ENERGY STAR certified computer should be set by
default to enter a low-power "sleep mode" after a period of
inactivity. Simply touching the mouse or keyboard "wakes"
the computer in seconds. These sleep features can save
you up to $23 per year (200 kWh per year in electricity)
and prevent up to 300 pounds of greenhouse gas
emissions annually. To learn how to adjust or activate
these sleep settings on your computer, please go to:
www.energystar.gov/sleepinstructions
To activate sleep settings organization-wide quickly and
easily through network tools, please go to:
www.energystar.gov/powermanagement
Disposing of the computer and the computer's
batteries
Discard this computer in accordance with applicable laws and
regulations. For further information, contact your local government.
This computer contains rechargeable batteries. After repeated use,
the batteries will finally lose their ability to hold a charge and you need
to replace them. Under certain applicable laws and regulation, it might
be illegal to dispose of old batteries by placing them in the trash.
User's Manual 1-10
Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old
batteries or how to dispose of them properly.
Optical disc drive safety instructions
Be sure to check the precautions at the end of this section.
The drive model employs a laser system. To ensure proper use of this
product, read this instruction manual carefully and retain for future
reference. Should the unit ever require maintenance, contact an
authorized service location.
Use of controls, adjustments or the performance of procedures other
than those specified might result in hazardous radiation exposure.
To prevent direct exposure to the laser beam, do not try to open the
enclosure.
Location of the Required Label
(Sample shown below. Location of the label and manufacturing information
might vary.)
TOSHIBA SAMSUNG STORAGE
TECHNOLOGY KOREA
CORPORATION 14F, Bldg. No.102,
Digital empire2, 486 Sin-dong,
Yeongtong-gu, Suwon-si,
Gyeonggi-do, Korea, 443-734
Precautions
CAUTION: This appliance contains
a laser system and is classified as a
“CLASS 1 LASER PRODUCT.” To
use this model properly, read the
instruction manual carefully and
keep this manual for your future
reference. In case of any trouble
with this model, please contact your
nearest “AUTHORIZED service
station.” To prevent direct exposure
to the laser beam, do not try to
open the enclosure.
User's Manual 1-11
General Precautions
TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the following general precautions and to note the
cautions included in the text of the manual.
Provide adequate ventilation
Always make sure that your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned on
or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep Mode). In this condition, observe the following:
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source, such as
an electric blanket or heater.
Never cover or block the air vents including those at the base of the
computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents.
Always provide sufficient space around the computer.
Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious
injury.
Creating a computer-friendly environment
Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they might overheat.
To keep your computer in prime operating condition, protect your work area
from:
Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.
Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.
User's Manual 1-12
Stress injury
Carefully read the . It containsInstruction Manual for Safety and Comfort
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. It also includes information
on work space design, posture, and lighting that can help reduce physical
stress.
Heat injury
Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
If the computer has been used for a long time, avoid direct contact
with the metal plate supporting the various interface ports as this can
become hot.
The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, disconnect it and let it cool before moving it.
Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.
Pressure or impact damage
Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer's components or otherwise
cause it to malfunction.
Cleaning the computer
To help ensure long, trouble-free operation, keep the computer free of dust
and dirt, and use care with all liquids around it.
Be careful not to spill liquids into the computer. If the computer does
get wet, turn the power off immediately and let the computer dry
completely. In these circumstances, you should get the computer
inspected by an authorized service provider in order to assess the
scope of any damage.
Clean the plastics of the computer using a cloth slightly dampened
with water.
You can clean the display screen by spraying a small amount of glass
cleaner onto a soft, clean cloth and then wiping the screen gently with
the cloth.
Never spray cleaner directly onto the computer or let liquid run into any part
of it. Never use harsh or caustic chemical products to clean the computer.
User's Manual 1-13
Moving the computer
While the computer is designed for flexible day-to-day usage, you should
exercise a few simple precautions when moving it in order to help ensure
trouble-free operation.
Make sure all disk/disc activity has ended before moving the
computer.
Turn off (shut down) the computer.
Disconnect the AC adaptor and all peripherals before moving the
computer.
Close the display panel.
Do not pick up the computer by its display panel.
Before carrying your computer, shut it down, disconnect the AC
adaptor and allow it to cool down. A failure to follow this instruction
might result in minor heat injury.
Do not expose the computer to rapid temperature changes (for
example, in a situation where you carry the computer from a cold
environment to a warm room). Do not turn on the power until
condensation disappears.
Be careful not to subject the computer to impact or shock. A failure to
follow this instruction could result in damage to computer, computer
failure, or loss of data.
Never transport your computer with any cards installed. This might
damage either the computer and/or the card resulting in computer
failure.
Always use a suitable carry case when transporting the computer.
When carrying your computer, be sure to hold it securely so that it
does not fall or hit anything.
Do not carry your computer by holding any of its protruding elements.
Mobile phones
Be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30 cm is maintained
between the computer and a mobile phone that is in use.
Instruction Manual for Safety and Comfort
All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.
Safety Icons
Safety icons are used in this manual to bring important information to your
attention. Each type of message is identified as follows.
User's Manual 1-14
Windows taskbar
By default, the bottom of the desktop is Windows taskbar. You can see all
of your currently running apps on the Windows taskbar.
Task view
Task view ( ) is launched from Windows taskbar at the bottom of the
screen. Task view allows you to view the apps that are currently running.
Also, you can create custom desktops so that running apps can be
grouped for entertainment, productivity, or what you just want.
To do this, click the icon Task view , and then click . OpenNew desktop
the apps you want to use on that desktop. To switch between desktops,
click again.Task view
Search
Search on the Windows taskbar allows you to find apps, files, settings, and
more on the computer. When Internet connection is available, it also shows
you the best search result from the Internet.
The personal assistant called might be available depending onCortana
your country/region. You can ask questions or talk to Cortana in natural
voice, and Cortana answers your questions using information from the
Internet. To use Cortana, an internal or external microphone is required.
Action center
You can review important notifications from apps or Windows in action
center, and take action without having to open apps. It also provides quick
action buttons to access to most-used settings instantly. Select the action
center icon on the Windows taskbar to view your notifications and quick
actions.
Settings
Settings provides system settings including advanced settings in the
Control Panel. They are divided in categories so that you can configure,
optimize, or personalize Windows.
You can also type in the keyword, and use to find any setting.Search
To open Settings, click ).Start -> (Settings
You can pin it to the Start menu as a tile by right-clicking on andSettings
selecting .Pin to Start
Windows Store
Although many apps are pre-installed in your computer, you can also
download many others from the Windows Store.
User's Manual 2-7
Press , , and simultaneously (once) to display theCTRL ALT DEL
menu window, and then select by clicking the power icon ( )Restart
in the lower-right corner.
Before restarting the computer, be sure to save your data.
Sleep Mode
If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode, data is maintained in the main memory of the computer. When you
turn on the power again, you can continue working right where you left off.
When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always shut down the
computer. This includes turning off any wireless communication
functionalities, and canceling settings that reactivate the computer
automatically, such as a timer recording function. Failure to shut down the
computer in this way might allow the operating system to reactivate and run
pre-programmed tasks or preserve unsaved data, which might interfere
with aviation or other systems, possibly causing serious injury.
Before entering Sleep Mode, be sure to save your data.
To prevent data loss, do not switch to Sleep Mode while transferring
data to external media, such as USB devices, memory media, or other
external memory devices.
Do not remove the battery pack while the computer is in Sleep Mode
(unless the computer is connected to an AC power source). It can
cause data loss in the memory.
When the AC adaptor is connected, the computer will go into Sleep
Mode according to the settings in the Power Options (to access it,
click Start -> Windows System -> Control Panel -> System and
Security -> Power Options.
To restore the operation of the computer from Sleep Mode, press and
hold the power button or any key on the keyboard for a short amount
of time. Note that keyboard keys can only be used if the Wake-up on
Keyboard option is enabled within the TOSHIBA System Settings.
If the computer enters Sleep Mode while a network application is
active, the application might not be restored when the computer is
next turned on and the system returns from Sleep Mode.
To prevent the computer from automatically entering Sleep Mode,
disable Sleep Mode within the Power Options.
User's Manual 2-9
Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the internal storage drive. However, for
safety sake, it is best to save your data manually.
Data will be lost if you remove the battery or disconnect the AC
adaptor before the save is completed.
To prevent data loss, do not switch to Hibernation Mode while
transferring data to external media, such as USB devices, memory
media, or other external memory devices.
Benefits of Hibernation Mode
The Hibernation Mode feature provides the following benefits:
Saves data to the internal storage drive when the computer
automatically shuts down because of a low battery condition.
You can return to your previous working environment immediately
when you turn on the computer.
Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Hibernate feature.
Allows the use of the panel power off feature.
Starting Hibernation Mode
To enter Hibernation Mode, click ) and then selectStart -> (Power
Hibernate.
To show in Power menu, set up according to the followingHibernate
steps:
1. Click Start -> Windows System -> Control Panel -> System and
Security -> Power Options.
2. Click or Choose what the power button does Choose what
closing the lid does.
3. Click .Change settings that are currently unavailable
4. Select the check box from Shutdown settings.Hibernate
5. Click the button.Save changes
Automatic Hibernation Mode
The computer can be configured to enter Hibernation Mode automatically
when you press the power button or close the display panel.To define
these settings, do the following:
1. Click and then click Power Options Choose what the power button
does Choose what closing the lid does or .
2. Enable the desired Hibernation Mode settings for When I press the
power button When I close the lid and .
User's Manual 2-11
3. Click the button.Save changes
Data save in Hibernation Mode
When you turn off the power in Hibernation Mode, the computer takes a
moment to save the current data in memory to the internal storage drive.
After you turn off the computer, and the content of memory has been saved
to the internal storage drive, turn off the power to any peripheral devices.
Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.
System Recovery
There is a hidden partition allocated on the internal storage drive for the
System Recovery Options in the event of a problem.
You can also create recovery media and restore the system.
The following items are described in this section:
Creating Recovery Media
Restoring the pre-installed software from your created Recovery
Media
Restoring the pre-installed software from the Recovery Partition
If you choose TOSHIBA Maintenance Utility to erase the internal storage
drive, all data including the operating system and recovery partition will be
deleted. In that case, you cannot create recovery media or restore the pre-
installed software from the recovery partition. Make sure that you have
already created recovery media before you start TOSHIBA Maintenance
Utility. This recovery media can be used to restore your system after you
have erased your internal storage drive.
Creating Recovery Media
This section describes how to create Recovery Media.
Be sure to connect the AC adaptor when you create Recovery Media.
Be sure to close all other software programs except the Recovery
Media Creator.
Do not run software such as screen savers which can put a heavy
load on the CPU.
Operate the computer at full power.
Do not use power-saving features.
User's Manual 2-12
Do not write to the media when the virus check software is running.
Wait for it to finish, then disable virus detection programs including any
software that checks files automatically in the background.
Do not use utilities, including those intended to enhance internal
storage drive access speed. They might cause unstable operation and
damage data.
Do not shut down/log off or Sleep/Hibernate while writing or rewriting
the media.
Set the computer on a level surface and avoid places subjected to
vibrations such as airplanes, trains, or cars.
Do not use on an unstable surface such as a stand.
A recovery image of the software on your computer is stored on the internal
storage drive, and can be copied to either disc media or USB Flash
Memory by using the following steps:
1. Select either blank disc or USB Flash Memory.
The application allows you to choose from a variety of different media
onto which the recovery image can be copied including disc media
and USB Flash Memory.
Some of the disc media might not be compatible with the optical disc
drive connected to your computer. You should therefore verify that the
optical disc drive supports the blank media you have chosen before
proceeding.
USB Flash Memory will be formatted and all the data in the USB Flash
Memory will be lost when proceeding.
2. Turn on your computer and allow it to load the Windows operating
system from the internal storage drive as normal.
3. Insert the first blank disc into the optical disc drive tray, or insert the
USB Flash Memory into one available USB port.
4. Click .Start -> TOSHIBA -> Recovery Media Creator
5. After Recovery Media Creator starts, select the type of media and the
title you wish to copy, and then click the button.Create
Make sure that you create recovery media by using Recovery Media
Creator instead of the recovery drive creating option in Windows system.
Otherwise, will not work and Recovery Media Creator TOSHIBA HDD
Recovery option in TOSHIBA Maintenance Utility will not exist if you
restore the computer from the recovery media you created by options in
Windows system.
User's Manual 2-13
Restoring the pre-installed software from your created
Recovery Media
If the pre-installed files are damaged, you are able to use the Recovery
Media you have created to restore the computer to the state it was in when
you originally received it. To perform this restoration, do the following:
When you reinstall the Windows operating system, the hard disk will
be reformatted and all data will be lost.
Make sure to use the default Boot Mode option in TOSHIBA Setup
Utility before restoring.
1. Launch the TOSHIBA Setup Utility.
Refer to the section for further information.TOSHIBA Setup Utility
2. In the TOSHIBA Setup Utility screen, select Advanced -> System
Configuration -> Boot Mode.
Note: Please skip the following contents if you cannot find the Boot
Mode option in your system.
3. Select (Default).UEFI Boot
If you set the Boot Mode as , the recovery media created byCSM Boot
Recovery Media Creator will NOT be able to restore.
If you create a recovery image using advanced recovery tools from
Control Panel, also make sure to use the default Boot Mode option
(UEFI Boot) in the TOSHIBA Setup Utility before restoring.
1. Load the Recovery Media into the Optical Disc Drive or insert the
recovery USB Flash Memory into one available USB port.
2. Click ) and select .Start -> (Power Restart
3. Hold down the key and then release this key one second after theF12
computer is power on.
4. Use the up and down cursor key to select the appropriate option from
the menu according to your actual recovery media.
5. A menu is displayed from which you should follow the on-screen
instructions.
If you have previously chosen to remove the recovery partition and are
trying to create "Recovery Media", the following message apppears: "The
Recovery Media Creator can not be launched because there is no recovery
partition."
When there is no recovery partition, the Recovery Media Creator cannot
make Recovery Media.
However, if you have already created a "Recovery Media", you can use it
to restore the recovery partition.
If you have not created "Recovery Media", contact TOSHIBA support for
assistance.
User's Manual 2-14
Restoring the pre-installed software from the
Recovery Partition
A portion of the total internal storage drive space is configured as a hidden
recovery partition. This partition stores files which can be used to restore
pre-installed software in the event of a problem.
If you set up your internal storage drive again later, do not change, delete,
or add partitions in a manner other than specified in the manual, otherwise
you might find that space for the required software is not available.
In addition, if you use a third-party partitioning program to reconfigure the
partitions on your internal storage drive, you might find that it becomes
impossible to set up your computer.
Make sure that the AC adaptor is connected during the restoring process.
When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
1. Click ) and then select .Start -> (Power Restart
2. Hold down (zero) key and then release this key one second after the0
computer is power on.
3. Select Troubleshoot -> TOSHIBA Maintenance Utility -> TOSHIBA
HDD Recovery.
4. Follow the on-screen instructions to finish the recovery.
User's Manual 2-15
Chapter 3
The Grand Tour
This chapter identifies the various components of the computer. It is
recommended that you become familiar with each before you operate the
computer.
Legal Footnote (Non-applicable Icons)
For more information regarding Non-applicable Icons, refer to the Legal
Footnotes section.
Handle your computer carefully to avoid scratching or damaging the
surface.
Front with the display closed
The following figure shows the front of the computer with the display panel
in the closed position.
Figure 3-1 Front of the computer with display panel closed
1 3
2
1. DC IN/Battery indicator 3. Wireless communication indicator
2. Power indicator
Product appearance depends on the model you purchased.
DC IN/Battery
indicator
The shows theDC IN/Battery indicator
condition of the DC IN and the battery charge
status. White indicates that the battery is fully
charged while the power is being correctly
supplied from the AC power adaptor.
Refer to the Power Condition Descriptions
section for more information on this feature.
User's Manual 3-1
Do not connect any cable other than a LAN cable to the LAN jack. It might
cause damage or malfunction.
Universal Serial Bus
(USB 2.0 or 3.0) port
Two Universal Serial Bus ports, which comply to
the USB 2.0 or 3.0 standard, are provided on the
left side of the computer.
The USB 2.0 port is not compatible with USB 3.0
devices.
Note that it is not possible to confirm the operation of all functions of
all USB devices that are available. Some functions associated with a
specific device might not operate properly.
Before removing a USB device from the USB port, click the Safely
Remove Hardware and Eject Media icon on the Windows Taskbar,
and then select the USB device that you want to remove.
Keep foreign metal objects, such as screws, staples, and paper clips, out of
the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.
Headphone/
Microphone jack
A 3.5 mm mini headphone/microphone jack
enables connection of a monaural microphone or
stereo headphones.
Smart Card slot This slot allows you to install a Smart Card
device.
Some models are equipped with a Smart Card
slot.
Optical disc drive The computer is configured with a DVD Super
Multi drive.
Some models are equipped with an optical disc
drive.
2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.
User's Manual 3-3
SIM Card slot This slot allows you insert a SIM card which
enables a high-speed access to the Internet,
corporate Intranet and your email while you are
away from office.
Refer to the section forWireless WAN Device
more information.
Some models are equipped with the SIM Card
slot.
Wireless WAN
indicator
The glows blue whenWireless WAN indicator
the Wireless WAN function is turned on.
For some models, the indicator blinks to indicate
the connection status of the Wireless WAN
function.
Some models are equipped with the Wireless
WAN function.
Right side
The following figures show the right side of the computer.
Figure 3-3 The right side of the computer
1 2 2 4 653
1. Memory media slot 4. External RGB monitor port
2. Universal Serial Bus (USB 3.0) port 5. Cooling vents
3. HDMI™ out port 6. DC IN 19V jack
Product appearance depends on the model you purchased.
Memory media slot This slot lets you insert an SD™/SDHC™/
SDXC™ memory card, miniSD™/microSD™
Card and MultiMediaCard™. Refer to the
Memory media section for more information.
Keep foreign metal objects, such as screws, staples, and paper clips, out of
the Memory media slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.
User's Manual 3-4
Universal Serial Bus
(USB 3.0) port
Two Universal Serial Bus ports, which comply to
the USB 3.0 standard, are provided on the right
side of the computer.
USB 3.0 port is compliant with USB 3.0 standard
and backward compatible with USB 2.0 devices.
The port with the icon ( ) has Sleep and Charge
function, and this function is only provided with
some models.
USB 3.0 port(s) might work as USB 2.0 port(s) when operating in USB
Legacy Emulation mode.
Note that it is not possible to confirm the operation of all functions of
all USB devices that are available. Some functions associated with a
specific device might not operate properly.
Before removing a USB device from the USB port of your computer,
click the icon on theSafely Remove Hardware and Eject Media
Windows Taskbar, and then select the USB device that you want to
remove.
Keep foreign metal objects, such as screws, staples, and paper clips, out of
the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.
HDMI™ out port HDMI™ out port can connect with Type A
connector HDMI™ cable.
External RGB monitor
port
This port provides 15-pin, analog RGB port.
Refer to the External RGB monitor port pin
assignment section for information on external
RGB monitor port pin assignment. This port
allows you to connect an external RGB monitor
to the computer.
Cooling vents The cooling vents help the processor to avoid
overheating.
Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples, and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.
Carefully clean the dust on the surface of the cooling vents using a soft
cloth.
User's Manual 3-5
DC IN 19V jack The AC adaptor connects to this jack in order to
power the computer and charge its internal
batteries. Note that you must only use the model
of AC adaptor supplied with the computer at the
time of purchase. Using the wrong AC adaptor
can damage the computer.
Back
The following figure shows the back of the computer.
Figure 3-4 The back of the computer
1
1. Battery pack
Product appearance depends on the model you purchased.
Battery pack The rechargeable lithium-ion battery pack
provides power to the computer when the AC
adaptor is not connected.
For more detailed information on the use and
operation of the battery pack, refer to the Battery
section.
Legal Footnote (Battery Life)
For more information regarding Battery Life, refer to the Legal Footnotes
section.
Underside
The following figures show the underside of the computer. Ensure that the
display is closed before the computer is turned over to avoid causing any
damage.
User's Manual 3-6
Figure 3-5 The underside of the computer
2
4
3
1
2
5
3
1
1. Battery lock 4. Docking port*
2. Battery release latch 5. Memory module cover*
3. Cooling vents
* Provided with some models.
Product appearance depends on the model you purchased.
1
Battery lock Slide the battery lock to release the battery pack
ready for removal.
2
Battery release latch Slide and hold this latch into its "Unlock" position
in order to release the battery pack for removal.
For more detailed information on removing the
battery pack, refer to the section.Battery
Cooling vents The cooling vents help the processor to avoid
overheating.
Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples, and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.
Carefully clean the dust on the surface of the cooling vents using a soft
cloth.
User's Manual 3-7
Docking port This port enables connection of an optional
TOSHIBA Hi-Speed Port Replicator III 180W/
120W described in TOSHIBA Hi-Speed Port
Replicator III 180W/120W.
Some models are equipped with the docking
port.
Only the TOSHIBA Hi-Speed Port Replicator III 180W or 120W is
compatible with the docking port.
Do not attempt to use any other Port Replicator.
Keep foreign objects out of the docking port. A pin or similar object
can damage the circuitry of the computer.
Memory module
cover
Some models are equipped with the memory
module cover. The memory module slot under
this cover allows for the installation, replacement
and removal of additional memory module.
4GB or 8GB memory modules can be installed in
the computer's two memory slots for a maximum
of 16GB system memory. The actual amount of
useable system memory is less than the installed
memory modules.
Refer to the section.Additional memory module
Front with the display open
This section shows the computer with the display panel open. In order to
open the display, lift up the display panel and position it at a comfortable
viewing angle for you.
User's Manual 3-8
Wireless
communication
antennas
Depending on the configuration of your
computer, one or all of the following antennas are
built-in:
Wireless LAN
Wireless LAN/Bluetooth ®
Some models are equipped with wireless
communication antennas.
Do not cover the wireless communication antennas area with any metal
objects, otherwise the wireless function might not work.
Legal Footnote (Wireless LAN)
For more information regarding Wireless LAN, refer to the Legal Footnotes
section.
Microphones The built-in microphones allow you to record
sounds for your application. Refer to the Sound
System and Video mode section for more
information.
Some models are equipped with the built-in
microphone.
Web Camera Web Camera is a device that allows you to
record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool.
Some models are equipped with a Web Camera.
Do not point the web camera directly at the sun.
Do not touch or press strongly on the web camera lens. Failure to do
so might reduce image quality. Use an eyeglass cleaner (cleaner
cloth) or other soft cloth to clean the lens if it becomes dirty.
Web Camera LED The Web Camera LED glows when the Web
Camera is operating.
Some models are equipped with a Web Camera
LED.
User's Manual 3-10
Display screen 39.6 cm (15.6") LCD screen, is configured with
the following resolution:
HD, 1366 horizontal x 768 vertical pixels
FHD, 1920 horizontal x 1080 vertical pixels
Be aware that, when the computer is operating
on the AC adaptor, the image displayed on the
internal screen is somewhat brighter than when it
operates on battery power. This difference in
brightness levels is intended to save power when
operating on batteries.
Legal Footnote (LCD)
For more information regarding LCD, refer to the section.Legal Footnotes
Stereo speakers The speakers emit sound generated by your
software as well as audio alarms, such as low
battery condition, generated by the system.
Power button Press this button to power on/off the computer.
Display hinges The display hinges allow the display panel to be
positioned at a variety of easy-to-view angles.
Keyboard The keyboard contains character keys, control
keys, function keys, and special Windows keys,
providing all the functionality of a full-size
keyboard.
Refer to the section for details.The Keyboard
Touch Pad The Touch Pad located in the palm rest is used
to control the movement of the mouse pointer.
To use the Touch Pad, simply touch and move
your fingertip across it in the direction you want
the mouse pointer to go.
Touch Pad control
buttons
The two buttons below the Touch Pad are used
like the buttons on a standard mouse. Press the
left button to select a menu item or to manipulate
text or graphics designated by the pointer, and
press the right button to display a menu or other
function depending on the software you are
using.
Fingerprint Sensor This sensor enables you to enroll and recognize
a fingerprint.
Some models are equipped with a Fingerprint
Sensor.
User's Manual 3-11
AccuPoint A pointer control device located in the center of
the keyboard is used to control the on-screen
pointer. Some models are equipped with an
AccuPoint.
AccuPoint control
buttons
Control buttons below the keyboard let you select
menu items or manipulate text and graphics
designated by the on-screen pointer. Only
models equipped with an AccuPoint are
equipped with AccuPoint control buttons.
Touch Pad ON/OFF
icon
Double tap this icon to enable/disable the Touch
Pad.
Some models are equipped with the Touch Pad
ON/OFF icon.
TOSHIBA eco icon Double tap this icon to launch the TOSHIBA eco
Utility.
Some models are equipped with the TOSHIBA
eco icon.
Internal Hardware Components
This section describes the internal hardware components of your computer.
The actual specifications might vary depending on the model you
purchased.
CPU The processor type varies depending on model.
To check which type of processor is included in
your model, click Start -> Windows System ->
Control Panel -> System and Security ->
System.
Legal Footnote (CPU)
For more information regarding CPU, refer to the section.Legal Footnotes
Internal Storage Drive The capacity of the internal storage drive varies
depending on the model.
To check which type of internal storage drive is
included in your model, open the TOSHIBA PC
Health Monitor utility by clicking Start ->
TOSHIBA -> PC Health Monitor, and then click
PC Information.
Note that part of the internal storage drive overall
capacity is reserved as administration space.
User's Manual 3-12
Some models are equipped with a "Solid-State Drive (SSD)" instead of
a hard disk drive. In this manual, the word "HDD" or "Hard disk drive"
also refers to the SSD unless otherwise stated.
SSD is a large-capacity storage device which uses Solid-State
Memory in place of a magnetic disk of the hard disk.
Under certain unusual conditions of prolonged non-use and/or exposure to
high temperatures, the HDD/SSD might be vulnerable to data retention
errors.
Legal Footnote (Internal Storage Drive Capacity)
For more information regarding Internal Storage Drive Capacity, refer to the
Legal Footnotes section.
RTC battery The internal RTC battery backs up the Real-Time
Clock (RTC) and calendar.
Video RAM The memory in the graphics adaptor of the
computer, used to store the image displayed on a
bitmap display.
The amount of Video RAM available depends on
the system memory of the computer.
Click Start -> Windows System -> Control
Panel -> Appearance and Personalization ->
Display -> Adjust resolution.
The amount of Video RAM can be verified by
clicking the button in theAdvanced settings
Screen Resolution window.
Graphics Processing
Unit
Graphics Processing Unit (GPU) performance
might vary depending on product model, design
configuration, applications, power management
settings and features utilized. GPU performance
is only optimized when operating in AC power
mode and might decrease considerably when
operating in battery power mode.
Legal Footnote (Graphics Processing Unit (GPU))
For more information regarding Graphics Processing Unit (GPU), refer to
the section.Legal Footnotes
User's Manual 3-13
NVIDIA Graphic Control
Some NVIDIA graphics models might include NVIDIA ® Optimus™
technology feature.
NVIDIA
® Optimus™ technology intelligently optimizes notebook
performance by seamlessly switching between a discrete NVIDIA GPU for
great graphics performance and an Intel ® integrated graphics chip for
sustained battery life. Switching is automatic and does not require the user
to reboot the computer.
In the Manage 3D Settings menu of NVIDIA Control Panel, you can change
the global 3D settings and create overrides for specific programs. The
overrides will be used automatically each time the specified programs are
launched.
Use the default setting for NVIDIA Optimus technology.
If the program does not run normally after the setting has been
changed, restore the program to the default setting.
If the program does not run normally, restore the Preferred graphics
processor to the default setting.
When you use some video playback programs to play video files, the
preferred graphics processor in the "Program Settings" tab cannot be
changed to the graphics other than "Integrated Graphics".
To access the Program Settings, click "NVIDIA Control Panel" ->
"Manage 3D settings" -> "Program Settings".
To launch the NVIDIA Control Panel, Click Start -> Windows System ->
Control Panel -> Hardware and Sound -> NVIDIA Control Panel.
For more information about the NVIDIA Control Panel system, refer to the
NVIDIA Control Panel Help. To access it, click from the main menuHelp
and then select .NVIDIA Control Panel Help
On Optimus models, two kinds of Display Drivers are installed: “Intel ® HD
Graphics Driver” and “NVIDIA Graphics Driver XXX.XX”.
Do not uninstall the display driver from “Uninstall Program” in the Control
Panel.
To uninstall the display driver:
1. Uninstall “NVIDIA Graphics Driver XXX.XX”.
2. Then uninstall “Intel ® HD Graphics Driver”.
Intel® Display Power Saving Technology
Intel® GPU models might include the Display Power Saving Technology
feature that can save the power consumption of the computer by optimizing
picture contrast on the internal LCD.
User's Manual 3-14
This feature can be used if the computer is:
running in battery mode
using the internal LCD display
The Display Power Saving Technology feature is enabled at factory default.
To turn this feature off, change it in the settings accordingly in the Intel
® HD
Graphics Control Panel.
You can access this control panel in the following way:
1. Right-click on the desktop and click Graphics Properties...
2. Click and then click in the upper-left corner.Power On Battery
3. Click under .Disable Display Power Saving Technology
4. Click .Apply
If you want to enable this feature, click under Enable Display Power
Saving Technology.
NVIDIA ® GeForce Experience TM
NVIDIA® GeForce ExperienceTM optimizes your games by downloading
personalized graphics settings from the NVIDIA Cloud.
This feature is only provided with some models.
How to use NVIDIA® GeForce ExperienceTM:
1. Click .GeForce Experience
2. Under the tab, click .Preferences Games -> Check now
3. If the supported games by NVIDIA GeForce Experience are installed,
the games are listed in the tab. Select the game you want toGames
optimize.
4. Click the button to optimize the game.Optimize
5. Click the button to start the game.Launch Game
The NVIDIA® GeForce Experience TM can notify you of the latest
display driver updates for NVIDIA Graphics Controllers. However,
Toshiba does not guaranty compatibility of such NVIDIA drivers with
your device. TOSHIBA shall not be liable for any damage resulting
from NVIDIA’s drivers. Hence, your device shall not be covered under
TOSHIBA’s limited warranty. Please refer to the End User License
Agreement (EULA). Furthermore, TOSHIBA does not provide any
technical support for such drivers.
The NVIDIA® GeForce Experience TM application does not optimize all
PC games. PC game support can be checked via Preferences ->
General -> Supported games. Even if your PC game is supported,
NVIDIA Cloud might not have the data necessary to optimize your PC
game. Use (bottom right of NVIDIASend feedback ® GeForce
Experience TM) to provide necessary information such as device
system information, name of PC game, and so on. NVIDIA might
choose to optimize such games via the NVIDIA Cloud in the future.
User's Manual 3-15
Power Condition Descriptions
The computer operating capability and battery charge status are affected
by different power conditions, including whether an AC adaptor is
connected and what the battery charge level is.
DC IN/Battery indicator
Check the indicator to determine the status of the batteryDC IN/Battery
pack and the power status with the AC adaptor connected. The following
indicator conditions should be noted:
Flashing Amber The battery charge is low. The AC adaptor must
be connected to recharge the battery.
Amber Indicates that the AC adaptor is connected and
the battery is charging.
White Indicates that the AC adaptor is connected and
the battery is fully charged.
Flashing White Indicates a problem with the computer.
Disconnect the AC adaptor and remove the
battery for several seconds, and then reinstall the
battery and reconnect the AC adaptor. If it still
does not operate properly, you should contact
your reseller or dealer.
No light Under any other conditions, the indicator does
not light.
If the battery pack becomes too hot while it is being charged, the charge
stops and the indicator goes out. When the temperature ofDC IN/Battery
the battery pack falls to a normal range, charging will resume. This process
occurs regardless of whether the computer's power is on or off.
Power indicator
Check the indicator to determine the power status of the computer.Power
The following indicator conditions should be noted:
White Indicates that power is being supplied to the
computer, and the computer is turned on.
Flashing Amber Indicates that the computer is in Sleep Mode and
that there is sufficient power available (AC
adaptor or battery) to maintain this condition.
No light Under any other conditions, the indicator does
not light.
User's Manual 3-16
Chapter 4
Operating Basics
This chapter describes the basic operations of your computer, and
highlights the precautions that must be taken when using it.
Using the Touch Pad
The Touch Pad on the palm rest might support the following gestures:
Tap Tap once on the Touch Pad to activate an item,
such as an app.
Two-Finger Tap Tap once on the Touch Pad with two fingers
together to display a menu or other function
depending on the software you are using.
(Similar to right-click)
Pinch or stretch Place two or more fingers down on the Touch
Pad and move them toward each other (pinch) or
away from each other (stretch). This shows
different levels of information or visually zooms in
or out.
Two-Finger Scroll Place two fingers down and slide them vertically
or horizontally from anywhere on the Touch Pad.
This allows you to operate the scroll bars of a
window.
Three-Finger Swipe Quickly move in with three fingers together from
the edge of the Touch Pad, without pausing
when you first touch it.
Swipe from the top edge: shows the desktop.
Swipe from the bottom edge: views all your open
apps in task view.
Swipe from the left or right edge: switches
between your open apps. Slide your fingers
slowly across the Touch Pad to flip through them
all.
User's Manual 4-1
Do not paste stickers or write on the sensor.
Do not touch the sensor with a finger or any other object which might
have a build-up of static electricity on it.
Observe the following before you place your finger on the sensor whether
for fingerprint enrollment/registration or recognition.
Wash and dry your hands thoroughly.
Remove static electricity from your fingers by touching any metal
surface. Static electricity is a common cause of sensor failures,
especially when the weather is dry.
Clean the sensor with a lint-free cloth. Do not use detergent or any
other chemicals to clean the sensor.
Avoid the following finger conditions for enrollment or recognition as
they might result in fingerprint enrollment errors or a drop in the
fingerprint recognition success rate
Soaked or swollen finger, for example as might occur after taking
a bath.
Injured finger
Wet finger
Soiled or oily finger
Extremely dry skin condition on finger
Observe the following to improve the fingerprint recognition success rate.
Enroll two or more fingers.
Enroll additional fingers if a recognition failure often occurs when using
already enrolled fingers.
Check the condition of your finger. Any conditions which have
changed since enrollment, such as injury, rough skin, and extremely
dry, wet, soiled, dirty, oily, soaked or swollen fingers, might lower the
recognition success rate. Also if the fingerprint is worn down or the
finger becomes thinner or fatter, the recognition success rate might be
lowered.
As the fingerprint for each finger is different and unique you should
ensure that only the registered or enrolled fingerprint or fingerprints
are used for identification.
Check the position and speed at which you swipe your finger across
the sensor. Refer to the preceding drawing.
The fingerprint sensor compares and analyzes the unique
characteristics in a fingerprint. However, there might be instances
where certain users are unable to register their fingerprints due to
insufficient unique characteristics in their fingerprints.
The recognition success rate might differ from user to user.
Points to note about Fingerprint Utility
If Windows file encryption function EFS (Encryption File System) is
used to encrypt a file, the file cannot be further encrypted using the
encryption function of this software.
User's Manual 4-13
Produkt Specifikationer
| Mærke: | Toshiba |
| Kategori: | Laptop |
| Model: | Satellite Pro A50-E-15N |
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