HP t820 Manual

HP Tynd klient t820

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Maintenance & Service Guide

HP t820 Flexible Thin Client

Development Company, L.P. The information

contained herein is subject to change

without notice.

Microsoft and Windows are U.S. registered

trademarks of the Microsoft group of

companies.

The only warranties for HP products and

services are set forth in the express warranty

statements accompanying such products and

services. Nothing herein should be

construed as constituting an additional

warranty. HP shall not be liable for technical

or editorial errors or omissions contained

herein.

This document contains proprietary

information that is protected by copyright.

No part of this document may be

photocopied, reproduced, or translated to

another language without the prior written

consent of Hewlett-Packard Company.

First Edition (November 2013)

Document Part Number: 730519-001

Product notice

This guide describes features that are

common to most models. Some features may

not be available on your computer.

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage

to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Product features ............................................................................................................... 1

Standard configuration features ................................................................................................. 1

Front panel components ............................................................................................................ 2

Rear panel components ............................................................................................................ 3

Serial number location .............................................................................................................. 4

2 Illustrated parts catalog .................................................................................................... 5

Computer major components ..................................................................................................... 5

Drives ..................................................................................................................................... 6

Misc boards ............................................................................................................................ 6

Misc parts ............................................................................................................................... 7

Sequential part number listing .................................................................................................... 8

3 Routine care and disassembly preparation ..................................................................... 10

Electrostatic discharge information ........................................................................................... 10

Generating static .................................................................................................... 11

Preventing electrostatic damage to equipment ............................................................. 11

Personal grounding methods and equipment .............................................................. 12

Grounding the work area ......................................................................................... 12

Recommended materials and equipment .................................................................... 12

Operating guidelines .............................................................................................................. 13

Routine care .......................................................................................................................... 14

General cleaning safety precautions .......................................................................... 14

Cleaning the Computer Case .................................................................................... 14

Cleaning the keyboard ............................................................................................ 14

Cleaning the monitor ............................................................................................... 15

Cleaning the mouse ................................................................................................. 15

Service considerations ............................................................................................................ 15

Tools and software requirements ............................................................................... 15

Screws ................................................................................................................... 16

Cables and connectors ............................................................................................ 16

Lithium coin cell battery ............................................................................................ 16

4 Removal and replacement procedures ............................................................................ 17

Preparation for disassembly .................................................................................................... 17

Access panel ......................................................................................................................... 18

Front bezel ............................................................................................................................ 19

Front bezel security ................................................................................................................ 20

Memory ................................................................................................................................ 22

SODIMMs .............................................................................................................. 22

DDR3-SDRAM SODIMMs ......................................................................................... 22

Populating SODIMM sockets .................................................................................... 23

Installing SODIMMs ................................................................................................ 24

Front fan ............................................................................................................................... 25

Speaker ................................................................................................................................ 26

Heat sink .............................................................................................................................. 27

Processor .............................................................................................................................. 29

Smart Cover Lock (solenoid lock) .............................................................................................. 30

Drive cage (fiber NIC assembly holder) .................................................................................... 34

mSATA drive ......................................................................................................................... 35

Hood sensor .......................................................................................................................... 36

Installing the fiber NIC assembly .............................................................................................. 37

WLAN module ...................................................................................................................... 41

Graphics board ..................................................................................................................... 42

Power switch ......................................................................................................................... 43

System board ........................................................................................................................ 44

Rear fan ................................................................................................................................ 47

Antennas .............................................................................................................................. 49

Changing from desktop to tower configuration .......................................................................... 52

Port cover ............................................................................................................................. 53

Power supply, external ............................................................................................................ 54

Appendix A Battery replacement ....................................................................................... 55

Appendix B Computer Setup (F10) Utility, BIOS Settings ..................................................... 58

Computer Setup (F10) Utilities ................................................................................................. 58

Using Computer Setup (F10) Utilities .......................................................................... 59

Computer Setup—File .............................................................................................. 60

Computer Setup—Storage ........................................................................................ 61

Computer Setup—Security ........................................................................................ 62

Computer Setup—Power .......................................................................................... 65

Computer Setup—Advanced .................................................................................... 66

Recovering the Configuration Settings ....................................................................................... 67

Changing BIOS Settings from the REPSETUP utility ...................................................................... 68

Appendix C Diagnostics and Troubleshooting ..................................................................... 71

LEDs ..................................................................................................................................... 71

Wake-on LAN ....................................................................................................................... 72

Power-On Sequence ............................................................................................................... 72

Resetting the Administrator and power-on passwords .................................................................. 73

Power-On Diagnostic Tests ...................................................................................................... 73

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes ............................................... 74

POST Numeric Codes and Text Messages ................................................................................. 77

Troubleshooting ..................................................................................................................... 79

Basic Troubleshooting .............................................................................................. 79

Diskless (No-Flash) Unit Troubleshooting ..................................................................... 80

Configuring a PXE Server ........................................................................................................ 81

Appendix D Restoring the Flash Image .............................................................................. 82

System Requirements .............................................................................................................. 82

Getting Started ...................................................................................................................... 82

Formatting a USB Flash Drive .................................................................................................. 83

Unpacking the Image and Tools for Deployment ........................................................................ 83

Deploying with PXE ................................................................................................................ 83

Appendix E Device management ........................................................................................ 84

Appendix F Adding an Image Restore Tool ........................................................................ 85

Appendix G System BIOS ................................................................................................... 86

Updating or restoring a BIOS .................................................................................................. 86

Appendix H Power cord set requirements .......................................................................... 89

General requirements ............................................................................................................. 89

Japanese power cord requirements .......................................................................................... 89

Country-specific requirements .................................................................................................. 90

Appendix I Statement of Volatility ..................................................................................... 91

Appendix J Specifications .................................................................................................. 93

vii

Index ................................................................................................................................. 94

viii

1 Product features

Standard configuration features

Standard configuration features 1

Front panel components

1 USB 2.0 Ports (black) 4 Headphone Connector

2 USB 3.0 Ports (blue) 5 Hard Drive Activity Light

3 Microphone/Headphone Connector 6 Dual-State Power Button

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box appears asking if

you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the connector

at any time by double-clicking the Audio Manager icon in the Windows

taskbar.

NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with the

computer and it is displaying a diagnostic code. Refer to theDiagnostics and Troubleshooting on page 71 to

interpret the code.

2 Chapter 1 Product features

Rear panel components

1 Line-Out Connector for powered audio devices

(green)

7 Power Cord Connector

2 USB 2.0 Ports (black) 8 Line-In Audio Connector (blue)

3 USB 3.0 Ports (blue) 9 RJ-45 Network Connector

4 Dual-Mode DisplayPort Monitor Connectors 10 PS/2 Mouse Connector (green)

5 PS/2 Keyboard Connector (purple) 11 Fiber NIC (optional)

6 VGA Monitor Connector

NOTE: When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you

want to use the connector for a line-in device or a microphone. You can reconfigure the connector at any time by

double-clicking the Audio Manager icon in the Windows taskbar.

If an MXM graphics card is installed, all of the video connectors may be used at the same time. However, for such a

configuration, only the display connected to the upper DisplayPort will display POST messages.

The system board graphics can be disabled by changing settings in Computer Setup.

Rear panel components 3

Produkt Specifikationer

Mærke:	HP
Kategori:	Tynd klient
Model:	t820
Bredde:	252 mm
Dybde:	254 mm
Højde:	66 mm
Vægt:	3100 g
Produktfarve:	Sort
Wi-Fi:	Ingen
Ethernet LAN-porte (RJ-45):	1
Antal USB 2.0-porte:	6
Antal USB 3.2 Gen 1 (3.1 Gen 1) type-A-porte:	4
Udgange til hovedtelefoner:	1
Ethernet LAN:	Ja
Processorkerner:	4
Intern hukommelse:	4 GB
Operativsystem installeret:	Windows 7 Embedded
Kabelteknologi:	10/100/1000Base-T(X)
Bæredygtighedscertifikater:	ENERGY STAR
Processorfrekvens:	2.9 GHz
Processorserie:	Intel® Core™ i5
Intern hukommelsestype:	DDR3-SDRAM
Hukommelsesur hastighed:	1600 MHz
Samlet lagringskapacitet:	16 GB
Lagermedie:	SSD
On-board grafikkort, model:	Intel® HD Graphics 4600
Diskret grafikadaptermodel:	AMD Radeon HD 7650A
Mikrofonindgang:	Ja
Processormodel:	i5-4570S
Oprindelsesland:	Kina
Antal DisplayPorts:	2
Antal VGA-porte (D-sub):	1
Skærm inkluderet:	Ingen
Grænseflade til lagerdisk:	mSATA
Processorgeneration:	4th gen Intel® Core™ i5
Strømforsyning:	180 W
Antal PS/2-porte:	2
Operativsystemets arkitektur:	32-bit
Diskret grafikadapterhukommelse:	2 GB
L3-cache:	6 MB