Getac T800 Manual

Getac Tegnetablet T800

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Rugged Mobile Computing Solution
T800
USER MANUAL
September 16 20
TRADEMARKS
All brand and product names are trademarks or registered trademarks of
their respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website
at www.getac.com.
i
Table of Contents
Chapter 1 Getting Started ................................................................. 1
Getting the Tablet PC Running ................................................. 2
Unpacking .............................................................................. 2
Installing the SIM Card (Optional) ........................................ 3
Connecting to AC Power ....................................................... 4
Using the Tether .................................................................... 5
Turning On and Off the Tablet PC ....................................... 6
Taking a Look at the Tablet PC ................................................. 8
Front Components ................................................................. 8
Rear Components ................................................................ 11
Top Components .................................................................. 12
Bottom Components ........................................................... 13
Right- ComponentsSide ....................................................... 13
Chapter 2 Operating Your Tablet PC .............................................. 15
Navigating on the Screen ........................................................ 16
Using the Touchscreen ........................................................ 16
Using the Dual Mode Display (Optional) ........................... 19
Using the Network Features .................................................... 20
Using the LAN (Optional) .................................................... 20
Using the WLAN ................................................................... 20
Using the BT Feature ............................................................... 23
Turning On/Off the BT Radio .............................................. 23
Connecting to another BT Device ....................................... 24
Using the WWAN Feature (Optional) ..................................... 25
Turning On/Off the WWAN Radio ...................................... 25
Setting up a WWAN Connection ........................................ 26
Chapter 3 Managing Power ............................................................ 28
AC Adapter ............................................................................... 29
Battery Pack .............................................................................. 30
Charging the Battery Pack .................................................. 30
ii
Initializing the Battery Pack ................................................ 31
Checking the Battery Level ................................................. 31
Battery Low Signals and Actions ........................................ 32
Replacing the Battery Pack ................................................. 33
Second Battery Pack (Optional) .......................................... 34
Power-Saving Tips .................................................................... 35
Chapter 4 Expanding Your Tablet PC ............................................. 36
Connecting a USB Device ......................................................... 37
Connecting an Audio Device ................................................... 38
Connecting an HDMI Display Monitor ................................... 39
Connecting a Serial Device (Optional) .................................... 40
Using MicroSD Cards (Optional) ............................................. 41
Chapter 5 Using BIOS Setup ............................................................ 42
When and How to Use ............................................................. 43
Menu Descriptions ................................................................... 44
Information Menu ............................................................... 44
Main Menu ........................................................................... 44
Advanced Menu ................................................................... 45
Security Menu ...................................................................... 46
Boot Menu ........................................................................... 47
Exit Menu ............................................................................. 47
Chapter 6 Using Getac Software .................................................... 48
OSD Control Panel ................................................................... 49
G-Manager ............................................................................... 50
Getac Camera (Optional) ......................................................... 52
Using the Barcode Reader (Optional) ..................................... 53
Chapter 7 Care and Maintenance ................................................... 55
Taking Care of the Tablet PC .................................................. 56
Location Guidelines ............................................................. 56
General Guidelines .............................................................. 57
Cleaning Guidelines ............................................................. 57
Battery Pack Guidelines ....................................................... 58
Touchscreen Guidelines ....................................................... 59
When Traveling ........................................................................ 60
Chapter 8 Troubleshooting ............................................................. 61
Preliminary Checklist ................................................................ 62
Solving Common Problems ...................................................... 63
iii
Battery Problems . ................................................................ 63
BT Wireless Transmission Problems .................................... 63
Display Problems .................................................................. 64
Hardware Device Problems ................................................. 64
Power Management Problems ........................................... 65
Sensor Problems (for Windows 10 / Windows 8 Models
Only) ..................................................................................... 65
Software Problems .............................................................. 66
Sound Problems ................................................................... 67
Startup Problems ................................................................. 67
WAN Problems ..................................................................... 67
Other Problems .................................................................... 69
Resetting the Tablet PC ........................................................... 70
System Recovery ....................................................................... 71
System Restore, Recovery, or Reset (for Windows 10
Models) ................................................................................. 71
System Restore, Refresh, or Reset (for Windows 8
Models) ................................................................................. 71
System Recovery (a Tool for Windows 7 Models) .............. 72
Using the Driver Disc ................................................................ 74
Appendix A Specifications ................................................................. 75
Appendix B Regulatory Information ................................................. 77
On the Use of the System ........................................................ 78
Class B Regulations .............................................................. 78
ANSI Warning ....................................................................... 79
Safety Notices ....................................................................... 80
On the Use of the RF Device .................................................... 82
USA and Canada Safety Requirements and Notices .......... 82
European Union CE Marking and Compliance Notices ..... 84
User Notification of Take-back Service ................................... 86
ENERGY STAR 6.1 ..................................................................... 87
1
Chapter 1
Getting Started
Congratulations on purchasing this rugged Tablet PC.
This chapter first tells you step by step how to get the up and Tablet PC
running. Then, you will find a section briefly introducing the external
components of the Tablet PC.
2
Getting the RunningTablet PC
Unpacking
NOTE: This packing list applies to standard models. Select models may have
different items.
After unpacking the shipping carton, you should find these standard items:
T800 Tablet PC
AC adapter
AC power cord
Stylus
Tether
Screen cleaning cloth
Driver disc
Document(s)
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
3
Ins talling the SIM Card (Optional)
1. Locate the SIM card c . Remove the cover by unfastening 4 screws. over
2. Noting the orientation, slide the SIM card into place.
3. Re place the cover and secure with 4 screws.
4
Connecting to AC Power
CAUTION: Use only the AC adapter included with your Tablet PC. Using
other AC adapters may damage the Tablet PC.
NOTE:
The battery pack is shipped to you in power saving mode that protects it
from charging/discharging. It will get out of the mode to be ready for
use when you connect AC power to the for the very first timeTablet PC .
When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
You must use AC power when start up the for the very first ing Tablet PC
time.
1. Plug the DC cord of the AC adapter to the power connector of the Tablet
PC ().
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and
onto your . Now, you are ready to turn on the Tablet PC Tablet PC.
5
Using the Tether
A tether is provided for attaching the stylus to your Tablet PC.
1. Insert one of the tether s loop ends through the hole of the stylus (as ’
indicated by below). Then, insert the other end through the first loop
(as indicated by below) and pull it tight.
2. Insert the other loop end to the tether holder on the blet PC Ta (as
indicated by below). Then, insert the stylus end through the loop (as
indicated by below) and pull it tight.
6
Turning On and Off the Tablet PC
Turning On
Press the power button ( ). T he Windows operating system should start.
Turning Off
When you finish a working session, you can stop the system off by turning
the power or leaving in Sleep or Hibernation mode:it
Windows 10 / Windows 8
To... Do this...
Windows 10 Windows 8
Power off
(Shutdown)
Tap Power Shut
down.
1. Open the Charms Bar of
Windows 8 by swiping in from
the right side of the screen.
2. Tap Settings and then tap
(Power).
3. Tap Shut down in the Power
menu that pops up.
Sleep Press the power button.*
-or-
Tap Power
Sleep.
Press the power button or use *
the Power menu to put the
Tablet PC in Sleep mode.
Hibernate By default, this option is not shown in the Start menu. If you
want to use the feature, set up accordingly in Windows
settings.
* “ ” Sleep is the default setting of the power button. You may change what
the power button does in Windows settings.
7
Windows 7
To... Do this...
Power off
(Shutdown)
Use the Windows Start enu in the lower left and follow the m
shutdown procedure.
Sleep Press the power button.*
-or-
U Start mse the Windows enu to put the Tablet PC in Sleep
mode.
Hibernate Use the Windows enu to put the Tablet PC inStart m
H ibernation mode.
* “ ” Sleep is the default setting of the power button. You may change what
the power button does in Windows Control Panel..
8
Taking a Look at the Tablet PC
NOTE: Depending on the model you purchased, the appearance of your
Tablet PC may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors
or devices When not a connector or device, make sure to . inside accessing
close the cover completely for water d fire proof integrity of your - -, dust , an -
Tablet PC. (Engage the locking mechanism if existing.)
Front Components
Ref Component Description See Also
Speaker Sends out sound and voice from your Tablet
PC.
Touchscreen D s s or isplay and receive information f the
Tablet PC.
P. 16
Camera Lens
(option )al
Allows you to use the camera function. When
the camera lens is in use, the indicator beside
it lights up.
P. 52
9
Ref Component Description See Also
Indicators
Power Lights blue the power is onwhen .
Blinks blue when the system is in Sleep mode.
Battery Lights amber when the battery is being
charged.
P. 30
Lights green when battery charging is
completed.
Blinks green to indicate -the battery’s built in
high temperature protection mechanism is
activated.
CAUTION: Do not remove the battery during
this period.
Blinks red (once per second) when the
battery’ s capacity is below 10%.
P. 32
Blinks red rapidly (once per 0.5 second) when
there is a t protection problemhermal . Ask
for repair service in case this happens.
Blinks amber when the battery charging is in
an abnormal state. Replace the battery in
case this happens.
RF (Radio
Frequency)
Lights blue when the RF radio of any RF
feature (WLAN/BT/WWAN) is on.
Microphone Receives sound and voice to record voice.
Light Sensor Se nses the ambient light for automatic
adjustments of the display backlight.
Power Button Turns the power on or off. (The default “off”
state is Sleep mode.“ ”)
P. 6
P1 Button Starts the Camera program and serves Getac
as the shutter release button.
– or –
P. 52
– or –
10
Ref Component Description See Also
Serves as the trigger button for the barcode
reader if your model has the barcode reader
module.
P. 53
Can be changed to another set of predefined
functions using G-Manager.
P. 50
Provides a keyboard key function for specific
occasions.
P. 76
P2 Button Opens or closes the OSD Control Panel.
NOTE (for Windows 8): To see the result of
the P2 button, you have to go to Windows
desktop.
P. 49
When pressed longer:
Serves as the keyboard keys.Ctrl+Alt+Del
P. 70
Can be changed to another set of predefined
functions using G-Manager.
P. 50
Provides a keyboard key function for specific
occasions.
P. 76
Windows Logo
Button
Opens or closes the Start menu.
Provides a keyboard key function for specific
occasions.
P. 76
Volume Up
Button
Increases the sound volume.
Provides a keyboard key function for specific
occasions.
P. 76
Volume Down
Button
Decreases the sound volume.
Provides a keyboard key function for specific
occasions.
P. 76
11
Rear Components
Ref Component Description See Also
Expansion
Connector
Connect to a on module proprietary snap-
such as:
- S econd battery pack
- RFID and smart card reader
- Magnetic stripe card smart c r and ard eader
SIM Card Cover Inside is the SIM card slot (optional).
Flash (optional) Provides extra light when taking pictures.
Camera Lens
(optional)
Allows you to use the camera function.
When the camera lens is in use, the
indicator beside it lights up.
P. 52
Stylus/
Digitizer pen
Serves as the input device by t on the apping
touchscreen to make selections and enter
information.
P. 16
Battery Pack S upplies power to your Tablet PC when
external power is not connected.
P. 30
12
Top Components
Ref Component Description See Also
Tether Holder For holding a tether (such as the stylus
tether). There is one holder at each corner
of the T blet PC.a
P. 5
None
Or can be one of the below components depending on your model:
Serial Port Connects a serial device. P. 40
MicroSD Card Slot
Accepts a microSD card for removable
storage media.
P. 41
RJ- Connector 45 Connects the LAN cable. P. 20
Barcode Reader
Lens
Scans and reads barcodes. P. 53
13
Bottom Components
Ref Component Description See Also
Antenna P - ass
through
(optional)
Connects to the docking station for using
external GPS/WLAN/WWAN antenna.
Docking
Connector
C docking sonnects to the tation (available
as an option).
Power Connector
Connects the AC adapter. 4 P.
Right- Side Components
Ref Component Description See Also
Micro HDMI
Connector
Connects a HDMI monitor or TV set. P. 39
USB 3.0 Port
Connects a USB device. P. 37
WWAN
WLAN
GPS
14
Ref Component Description See Also
Combo Audio
Connector
Connects a set of headphones or external
speakers with amplifier
P. 38
Supports a headset microphone with 4-pole
TRRS 3.5mm jack.
15
Chapter 2
Operating Your
Tablet PC
This chapter provides information about the use of the Tablet PC.
If you are new to s, reading this chapter will help you learn the Tablet PC
operating basics. If you are already a computer user, you may choose to read
only the parts containing information unique to your Tablet PC.
CAUTION:
Do not expose your skin to the when operating it in a very hot Tablet PC
or cold environment.
The Tablet PC can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a , do not circumstance
place the on your lap or touch it with your bare hands for Tablet PC
extended periods of time. Prolonged body contact can cause discomfort
and potentially a burn.
16
Navigating on the Screen
The screen of your Tablet PC is touch . You can control the location -sensitive
of the pointer on the screen using the included stylus orcursor/ your finger to
communicate with the Tablet PC.
CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the
touchscreen. Doing so may damage the touchscreen surface. Use the included
stylus or your finger.
NOTE: An protection AG film has been attached to the screen before
shipment. The film is a consumable, which will be worn out by possible
scratches. You can purchase a new one when replacement is required.
Using the Touchscreen
NOTE: Instead of a hard tip, your stylus has a soft tip so that it does not
scratch the . It is normal for the soft tip to wear out after a long AG film
period of use. You can purchase a new one when needed.
The following table shows how you use the touchscreen to obtain equivalent
mouse functions.
Term/Action E quivalent
Mouse Function
Tap: T . ouch the screen once Click/Point
Double-tap: Touch the screen twice rapidly. Double- click
Tap and hold: Tap and hold until a popup menu
appears.
Right- click
Drag: Hold the stylus (or finger) on the screen and drag
across the screen your destination until reaching .
Drag
NOTE: If liquid is spilled on the touchscreen causing a wet area, the area will
stop responding to any inputs. For the area to function again, you must dry it.
17
Using Multi-touch Gestures
Y ou can interact with your Tablet PC by placing two fingers on the screen.
The movement of the fingers across the screen creates “gestures,” which
send commands to the Tablet PC.
Here are the - multi touch gestures that you can use:
Gestures Actions
( = finger down; = finger up) Descriptions
Pan
(Scroll)
or
Drag 1 or 2 fingers up or down.
Use panning to see
another part of a page
that has scroll bars.
Zoom
(Pinch)
Move two fingers apart/toward each
other.
Use zooming to make
an item (a photo for
example) on the screen
larger or smaller. The
gesture works in
applications that
support mouse wheel
zooming.
Rotate
or
Move two fingers in opposing
directions.
-or-
Use one finger to pivot around
another.
Use rotating to move a
picture or other item
on the screen in a
circular direction
(clockwise or counter-
clockwise). The gesture
works in applications
that support the
specific gesture.
18
Gestures Actions
( = finger down; = finger up) Descriptions
Press and
Tap
Press on target and tap using a
second finger.
Use press and tap to
access the shortcut
menu.
Two-
finger
Tap
Tap two fingers at the same time
(where the target is in the midpoint
between the fingers).
The function is defined
by applications that
support the specific
gesture.
Flicks
Make quick drag gestures in the
desired direction.
Flick left or right to
navigate back and
forward in a browser
and other applications.
The gesture works in
most applications that
support back and
forward.
19
Using the Dual Mode Display (Optional)
Dual mode (if your model has he feature display t ) incorporates both
touchscreen and digitizer functions.
The display set to ouchscreen mode by default. Touchscreen mode is T
provides all the functionalities that an ordinary touchscreen has. When the
Tablet PC irece ves signals from the digitizer pen, the display automatically
switches to D igitizer mode.
You can move the cursor by bringing the digitizer pen close to the screen,
without actually touching the screen’s surface.
20
Using the Network Features
Using the LAN (Optional)
To connect the network cable to the LAN module (if your model has the
feature) - connector , connect one end of the LAN cable to the RJ 45 on the
Tablet PC and the other end to the network hub.
Using the WLAN
The WLAN IEEE 802.11(Wireless L Aocal rea Network) module supports ac,
compatible with 802.11a/b/g . /n
Turning On /Off the WLAN Radio
To turn on the WLAN radio:
1. Make sure that the Airplane mode is switched off You can control the .
Airplane mode using one of the below methods.
• Use the button in the Airplane Mode OSD Control Panel.
• For Windows 10
•
: Tap Settings Network & Internet
Airplane mode Airplane mode. Slide the switch to the Off position.
For Windows 8
2. If you have previously turned off se one of the below the WLAN radio, u
methods t it ono turn .
: Open the Charms Bar, tap Settings Change PC
Settings Network   Airplane mode Airplane mode. Slide the
switch to the Off position.
21
• For Windows 10
•
: T Settingsap Network & Internet .Wi-Fi
Slide the switch to the Wi-Fi On position.
For Windows 8
•
: Open the Charms Bar of Windows. Tap Settings
Change PC Settings Airplane mode  Network . Slide the Wi-Fi
switch to the On position.
For Windows 7
: Use To open Getac Quick Bar. Getac Quick Bar, tap
and hold the Getac Utility icon on Windows taskbar and select
Quick Bar. Tap the WLAN button in the Quick Bar (an X over the
button means the radio is currently off).
To turn off the WLAN radio:
You can turn off the WLAN radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane
mode.
Connecting to a WLAN Network
1. Make sure that the function is enabled (as described above)WLAN .
2. For Windows 10: Tap the network icon in the lower right of the task
bar.
For Windows 8: Open the Charms Bar of Windows. Tap Settings and
then tap .
For Windows 7
3. In the list of available wireless networks, a network, and then tap tap
Connect.
: T ap the Wireless Network icon on the taskbar. (An
orange light in the icon indicates connections are available.)
22
4. Some networks require a network security key or passphrase. To connect
to one of those networks, ask your network administrator or Internet
service provider (ISP) for the security key or passphrase.
For more information on setting a wireless network , refer to connection
Windows online help.
NOTE: You can use Intel PROSet Wireless to take full advantage of the ®
Wi-Fi capabilities of your blet PC. See the Help of the utility for Ta
instructions.
23
Using the BT Feature
The BT short-range between technology allows wireless communications
devices without requiring a cable connection. Data can be transmitted
through walls, pockets and briefcases as long as two devices are within
range.
Turning On/Off the Radio BT
To turn on the BT radio:
1. Make sure that the Airplane mode is switched off. You can control the
Airplane mode using one of the below methods.
• Use the Airplane Mode button in the OSD Control Panel.
• For Windows 10
•
: Tap  Settings  Network & Internet
Airplane mode Airplane mode. Slide the switch to the Off position.
For Windows 8
2. If you have previously turned off the BT radio, use one of the below
methods to turn it on.
: Open the Charms Bar, tap Settings  Change PC
Settings Network Airplane mode . Slide the Airplane mode
switch to the Off position.
• For Windows 10
•
: T Settingsap  Devices  . BT Slide the BT
switch to the On position.
For Windows 8
•
: Open the Charms Bar of Windows. Tap Settings
Change PC Settings Airplane mode Network . Slide the BT
switch to the On position.
For Windows 7: Use Getac Quick Bar. To open Getac Quick Bar, tap
and hold the Getac Utility icon on Windows taskbar and select
Quick Bar. Tap the BT button in the Quick Bar (an X over the button
means the radio is currently off).
24
To turn off the BT radio:
You can turn off the BT radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane
mode.
Connecting to another BT Device
1. Make sure that the function is enabled (as described above). BT
2. Make sure that the target device is turned on, discoverable and BT
within close range. (See the documentation that came with the BT
device.)
3. For Windows 10: T Settings ap  Devices BT.
For Windows 8: Open the Charms Bar of Windows. Tap Settings 
Change PC Settings  PC and devices  Devices. Tap Add a device.
For Windows 7
4. Select the device you want to connect from the search results.
: Tap and hold the BT icon on Windows taskbar . Tap Add
a Device.
5. Depending on the type of device that you want to connect to, you BT
will need to enter the pertinent information.
For detailed information on using the BT feature, see Windows’ online Help.
25
Using the WWAN Feature
( ) Optional
A ireless W A N telecommunication WWAN (W ide rea etwork) uses mobile
cellular network technologies to transfer data. The WWAN module of your
Tablet PC supports 3G and 4G LTE.
NOTE:
Your model only supports data transmission. Voice transmission is not
supported.
For instructions on installing the SIM card, talling the SIM Card see “Ins
(Optional)” in Chapter 1.
Turning On/Off the WWAN Radio
To turn on the WWAN radio:
1. Make sure that the Airplane mode is switched off. You can control the
Airplane mode using one of the below methods.
• Use the button in the Airplane Mode OSD Control Panel.
• For Windows 10
•
: Tap  Settings  Network & Internet
Airplane mode Airplane mode. Slide the switch to the Off position.
For Windows 8
2. If you have previously turned off the WWAN radio, use one of the below
methods to turn it on.
: Open the Charms Bar, tap Settings  Change PC
Settings Network  Airplane mode Airplane mode. Slide the
switch to the Off position.
• For Windows 10
•
: Tap  Settings  Network & Internet
Airplane mode. Slide the Cellular switch to the On position.
For Windows 8: Open the Charms Bar of Windows. Tap Settings
Change PC Settings Airplane mode Network . Slide the Mobile
Broadband Onswitch to the position.
26
• For Windows 7
: Use the WWAN utility Quick Bar. software or Getac
To open Getac Quick Bar, tap and hold the Getac Utility icon on
Windows taskbar and select . Tap the button in the Quick Bar WWAN
Quick Bar (an X over the button means the radio is currently off).
To turn off the WWAN radio:
You can turn off the WWAN radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane
mode.
Se tting up a WWAN Connection
1. Make sure that the SIM card is inserted and the WWAN function is
enabled (as described above).
2. S ). tart the WWAN utility software (Skylight
3. You need to configure the software to match your mobile network
operator.
Tap the button to open the User Options window.
27
4. elect S Firmware and pull down the list of mobile network operators.
5. From the list, s lect the name that matches your operator ae nd firmware.
• For the US region
•
: EM/MC7355 firmware is required. The supported
operators include ATT, Bell, Roger, Sprint, Telus, . If your and Verizon
operator is not one of them, select Generic_US_7355 in the list.
For the EMEA (Europe, the Middle East, and Africa) and APAC (Asia
Pacific) regions
6. Se lect OK to start configuring mobile broadband device. A message bar
appears on the screen to show the progress. Wait till the configuration is
completed.
: EM/MC7305 firmware is required. The supported
operators include Orange, Swisscom, Telefonica, Telstra, and
Vodafone. If your operator is not one of them, select
Generic_EMEA_APAC_7305 in the list.
CAUTION: Do not perform other tasks or shut down the Tablet PC during
the configuration process.
7. After the , you WWAN connections. configuration can use For more
information, see the online help of the software.

Produkt Specifikationer

Mærke: Getac
Kategori: Tegnetablet
Model: T800

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