Panamax M4LT-EX Manual

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M4LT-EX Limited Lifetime Product Warranty and Limited Connected Equipment Protection Policy Information

CAUTION!

All Panamax Warranties and Connected Equipment Policies are valid only in the United States and Canada.

CAUTION!

Audio/Video, computer and/or telephone system installations can be very complex systems, consisting of many interconnected components.

Due to the nature of electricity and surges, a single protector may not be able to completely protect complex installations. In those cases, a systematic approach using multiple protectors must be employed. Systematic

protection requires professional design. AC power, satellite cables, CATV cables, telephone/network lines, signal lines or any other electrical conductors, entering the system that do not pass through this surge protector

may invalidate the Panamax Connected Equipment Protection Policy. For additional information on how to protect your system, please contact Panamax before connecting your equipment to the surge protector.

CAUTION!

WARRANTY LIMITATION FOR INTERNET PURCHASERS

Panamax products purchased through the Internet do not carry a valid Product Warranty or Connected Equipment Protection Policy unless purchased from an Authorized Panamax Internet Dealer and the original factory

serial numbers are intact (they must not have been removed, defaced or replaced in any way). Purchasing from an Authorized Panamax Internet Dealer insures that the product was intended for consumer use, has passed

all quality inspections and is safe. Buying through auction sites or unauthorized dealers may result in the purchase of salvaged, failed and/or products not intended for use in the US. In addition, Authorized Panamax

Internet dealers have demonstrated sufﬁcient expertise to insure warranty compliant installations. For a list of Authorized Panamax Internet Dealers go to www.panamax.com. If you have any questions regarding these

requirements, please contact Panamax Customer Relations.

Product Upgrade Program

If your Panamax power conditioner sacriﬁces itself

while protecting your connected equipment, you have

an option to upgrade to the latest technology. Please

go to our web site www.panamax.com or contact

Panamax Customer Relations at 800-472-5555 for

details

Panamax Surge Protector

Limited Lifetime

Product Warranty

Panamax warrants to the purchaser of any standard

Panamax surge protector that the surge protector shall

be free of defects in design, material, or workmanship,

and Panamax will repair or replace any defective unit.

For product replacement see “NOTIFICATION” (3).

Panamax Surge Protector

Limited Connected Equipment

Protection Policy

It is the policy of Panamax that it will, at its election,

either replace, pay to replace at fair market value, or

pay to repair, up to the dollar amount speciﬁed below,

equipment that is damaged by an AC power, cable,

telephone, or lightning surge while connected to a

properly installed Panamax power conditioner. To be

eligible for compensation, repair and or replacement,

the power conditioner must shows signs of surge dam-

age or that it is operating outside of design speciﬁ-

cations, relative to its surge protection capability, and

under all of the circumstances failed to protect your

connected equipment.

M4LT-EX $5,000,000

THE LIMITED CONNECTED EQUIPMENT

PROTECTION POLICY IS SUBJECT TO THE

FOLLOWING CONDITIONS AND LIMI TIONS TA

1. ORIGINAL OWNERSHIP REQUIREMENT:

2. PROPER INSTALLATION: Panamax AC protectors

must be directly plugged into a properly grounded

3-wire AC outlet. Extension cords*, non-grounded

two prong adapters, or other non-Panamax surge

products must not be used. Building wiring and other

connections to protected equipment must conform to

applicable codes (NEC or CEC). No other ground wires

or ground connections may be used. All wires (includ-

ing, e.g., AC power lines, telephone lines, signal/data

lines, coaxial cable, antenna lead-ins) leading into the

protected equipment must ﬁrst pass through a single

Panamax protector designed for the particular applica-

tion. The protector and the equipment to be protected

must be indoors in a dry location, and in the same

building. Panamax installation instructions and dia-

grams must be followed

3. NOTIFICATION: You must notify Panamax within

ten days of any event precipitating request for prod-

uct replacement or payment for connected equipment

damage. A return authorization (RA) number must ﬁrst

be obtained from the Panamax Customer Relations

Department at www.panamax.com** before returning

the protector Panamax. At this time, you must notify

Panamax if you believe you have a claim for damaged

connected equipment. Once you obtain an RA number,

please mark the number on the bottom of the unit and

pack it in a shipping carton/box with enough packing

material to protect it during transit. The RA number

must also be clearly marked on the outside of the car-

ton. Ship the unit Panamax. Please note that you are to

responsible for any and all charges related to shipping

the unit to Panamax. If connected equipment damage

was indicated on your RA request, Panamax will mail

you claim kit to be completed and returned within 30

days. A connection di ram of your system will be ag

required as part of the claim kit. Be sure to note its

conﬁguration before disconnecting your equipment.

4. DETERMINATION OF FAILURE: Panamax will

evaluate the protector for surge damage. The Panamax

protector must show signs of surge damage or must

be performing outside (>10%) of design speciﬁcations

relative to its surge protection capability. Opening the

enclosure, tampering with, or modifying the unit in any

way shall be grounds for an automatic denial your

request for payment. Panamax, after evaluating all in-

formation provided, will determine whether or not your

request is eligible for payment. If the surge protector

shows no signs of AC power or signal line surge dam-

age and is working within design speciﬁcations, Pana-

max will return the unit to you with a letter explaining

the test results and notifying you of the rejection your of

claim. Exceptions: If a dealer or installer replaces the

protector for the customer, replacement will be re-

turned to the dealer installer; or if the protector is a

pre-1996 model, it will be replaced; or, for a Canadian

customer, the protector will be replaced. Panamax

reserves the right to inspect the damaged connected

equipment, parts, or circuit boards. Please note that

you are responsible for any and all charges related to

shipping the damaged equipment to Panamax. Pana-

max also reserves the right to inspect the customer’s

facility. Damaged equipment deemed uneconomical to

repair must remain available for inspection by Pana-

max until the claim is ﬁnalized.

5. REQUEST YMENTS: PA Once Panamax has deter-

mined that you are entitled to compensation, Panamax

will, at its election, either pay you the present fair mar-

ket value of the damaged equipment, or pay for the

cost of the repair, or send you replacement equipment,

or pay the equivalence of replacement equipment.

6. OTHER INSURANCE/WARRANTIES: This coverage

is secondary to any existing manufacturer’s warranty,

implied or expressed, or any insurance and/or service

contract that may cover the loss.

7. EXCLUSIONS: THE PANAMAX CONNECTED

EQUIPMENT PROTECTION POLICY DOES NOT

APPLY TO: Service charges, installation costs, rein-

stallation costs; setup cost; diagnostic charges; peri-

odic checkups; routine maintenance; loss of use of the

product; costs or expenses arising out of reprogram-

ming or loss of programming and/or data; shipping

charges or fees; service calls; loss or damage occa-

sioned by ﬁre, theft, ﬂood, wind, accident, abuse or

misuse, and products subject to manufacturer’s recall

or similar event.

8. DISPUTE RESOLUTION: Any controversy or claim

arising out of or relating to Panamax’s Connected

Equipment Protection Policy, or the alleged breach

thereof, shall be settled by arbitration administered by

the American Arbitration Association under its Com-

mercial Arbitration Rules. You may ﬁle for arbitration

at any AAA location in the United States upon the pay-

ment of the applicable ﬁling fee. The arbitration will be

conducted before a single arbitrator, and will be limited

solely to the dispute or controversy between you and

Panamax. The arbitration shall be held in any mutually

agreed upon location in person, by telephone, or online.

Any decision rendered in such arbitration proceedings

will be ﬁnal and binding on each of the parties, and

judgment may be entered thereon in a court of com-

petent jurisdiction. The arbitrator shall not award either

party special, exemplary, consequential, punitive, in-

cidental or indirect damages, or attorney’s fees. The

parties will share the costs of arbitration (including the

arbitrator’s fees, if any) in the proportion that the ﬁnal

award bears to the amount of the initial claim.

THE LIMITED PRODUCT WARRANTY IS THE ONLY

WARRANTY PROVIDED WITH THIS PANAMAX

PRODUCT AND ANY OTHER IMPLIED OR EX-

PRESSED WARRANTIES ARE NON-EXISTENT.

This warranty may not be modiﬁed except in writing,

signed by an ofﬁcer of the Panamax Corporation.

* The use of a Panamax extension cord or equiva-

lent (UL or CSA listed, minimum 14AWG, 3-wire

grounded) will not invalidate the warranty.

** Forms are available on the Panamax web site

for requesting RAs and opening a claim for con-

nected equipment damage.

MODEL - M4LT-EX

DOC. NO. IWS00870-EN REV. A

Effective Date 2/19/10

www.panamax.com

800-472-5555

Panamax’s connected equipment limited protection

policy extends to the original purchaser of the

Panamax product only and is non-transferable.

Original purchase receipts must accompany any

product return or claim for connected equipment

damage.

9. GENERAL: If you have any questions regarding the

product warranty or the connected equipment pro-

tection policy, please contact the Panamax

Customer Relations Department at www.panamax.

com.

The Limited Product Warranty and L i f e t i m e

L i m i t e d Connected Equipment Policy herein super-

sede all previous warranties and/or Connected Equip-

ment repair/replacement policies.

Produkt Specifikationer

Mærke:	Panamax
Kategori:	Ikke kategoriseret
Model:	M4LT-EX

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